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All 66 Macon hotels

Comfort Inn & Suites Macon

2.5 of 5 Motel   |   3935 Arkwright Road, Macon, GA 31210
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Ranked #20 of 66 Hotels in Macon
A recent review
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136 reviews from our community

Traveler rating
    60
    37
    19
    10
    10
See reviews for
40
26
11
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn & Suites Macon
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 4, 2014

Second time at this location. Very pleased with area this hotel is located, and hotel itself is clean with very nice rooms and friendly staff. Only issue happened when we said we would pay cash, the clerk stated we had to put down an extra 150.00 for security deposit. We chose to use our credit card instead, because we didn't... More

Was this review helpful? Yes
Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank you so much for your kind review. We truly strive hard to provide all of our guest with the best possible customer service and overall experience. Hearing it from our guest only helps us stay motivated to keep providing the same caliber service to all guest. Thank You, Davin P. More

Macon, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 19, 2014

My mom and I were there for a stay-cation. Unfortunately there were bugs there during the remodelling process. The fitness center had some old equipment and TV. This wasn't a good hotel in Macon to stay at.

Was this review helpful? Yes 1
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank you for choosing the Comfort Inn & Suites during your last stay. We do apologize that the remodel was a nuisance to you during your stay. We are trying to improve the property for our future guest. The bugs were at a higher level due to the doors remaining open during the renovation process. We do... More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

This hotel excels in the area of friendliness! From Zeriek and many others at the front desk to the housekeepers and the breakfast lady- they are all super helpful and friendly! (I am blaming the nice breakfast lady for temping me to be off my diet, however, there are plenty of healthy choices too.) Rooms are clean and they are... More

Was this review helpful? Yes
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank you for sharing about your stay with us. I have personally commended Zerrick for his hard work. We hope that we will be able to provide this level of service for every single guest that stays with us. More

Litchfield, Connecticut
Top Contributor
132 reviews 132 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 3, 2014

Room nice enough with friendly, helpful staff. After spending a glorious afternoon at the Allman Bros Band Big House Museum, it was nice to come into a clean and comfortable room. Breakfast the usual hotel fare of the Comfort Inn. Macon is such a lovely town, would have liked to stay and discover more about it.

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites Strive to offer all of our guest the Best possible customer service and overall guest experience. It seems that we may have fell short. Rest assures we are making necessary improvements to our property to ensure that your next stay is 100% Favorable. More

Marshall, Missouri
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

After nine hours of driving it was a nice room that was waiting for us. Stayed one night while traveling through to Florida. Six in this party and had plenty of room. The room was very nice. The room & bathroom were clean--no complaints.

Was this review helpful? Yes
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank You for taking your time in letting my staff and I know about how we were able to accomodate you during your most recent stay with us. We try to offer all of our guest the best possible customer service and overall guest experience. I have shared your comments with my staff. More

Spanish Fort, Alabama
Top Contributor
77 reviews 77 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 9, 2014

The room & bathroom were clean--no complaints. Stayed here for one night on our way home. The morning breakfast is crazy. The setup is incredibly small for the number of people eating on a Sunday morning. Don't know how it is on a weekday. They ran out of the hot food and we were done before they brought any more.... More

Was this review helpful? Yes
Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We apologize about the inconveniences you faced during your most recent stay. We had a large group at the property and i understand that the Breakfast Staff was struggling in order to get all the breakfast out in time. I do apologize, we are trying to figure out how to make it more efficient when we have... More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 5, 2014

Most hotels operators have learned that room deoderizer cannot be applied every day in a closed environment. That was not the case at this property. The room smelled of cheap perfume and mold. The corridors smelled of cigarette smoke and mold.

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Value Guest, We do apologize about the Inconvenience you experienced during your most recent stay. We have shared your comments with our cleaning staff and expressed with them the need to use caution with deodorizers. Since reading your comment we had and Environmental Specialist come out to the property to check for mold. The results were negative. I hope... More

Danvers, IL
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 5, 2014

Stayed one night while traveling through to Florida. The first room they sent us to smelled like urine sprayed with Lysol to cover up the smell. Moved us to another room and the smell was not as bad but you could still smell the Lysol. Trains go by every hour. Got bug bites on my arm. Breakfast was ok. Will... More

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Reviewer, We do apologize about the Inconveniences that you faced during your most recent stay. We have afterwards found the issue of the urine smell immediately after it was brought to our attentions. As far as the Lysol issue. We try to provide all of our guest a Sanitary room and although the smell may linger around for a... More

Georgia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Check-in went smoothly and front desk employees were helpful. The hotel was clean and the beds comfortable. The pool was very cold which I find to be unusual for an indoor pool, It didn't seem to be heated at all; it also wasn't very clean. The choices at breakfast were fine. There is a waffle maker and eggs and sausage... More

Was this review helpful? Yes 1
Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We are truly sorry about your most recent stay. I am sitting down with my Gm to address the matter of the breakfast issues you expressed. We will come up to a resolution for these issues. I do hope that this does not influence your views of Choice hotels. We hope that you will return a second... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2014

stayed here for two nights on our way to Florida,the receptionist made us feel welcome and was very pleasant,the room was clean with no nasty odours. This hotel also had a swimming pool and a fitness center which I found useful in the mornings. The breakfast was just about ok, but in fairness they had been having trouble with the... More

Was this review helpful? Yes
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank you for Choosing the Comfort Inn & Suites in North Macon for your most recent stay. We thank you for taking your time in letting us know how we did during your stay. We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest... More

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Additional Information about Comfort Inn & Suites Macon

Address: 3935 Arkwright Road, Macon, GA 31210
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Macon 2.5*
Number of rooms: 62
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Also Known As:
Comfort Inn & Suites Macon Hotel Macon
Comfort Inn And Suites Macon
Comfort Inn Macon
Macon Comfort Inn

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