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Comfort Inn & Suites Macon

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3935 Arkwright Road, Macon, GA 31210
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Comfort Inn & Suites Macon
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Comfort Inn & Suites Macon
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160 Reviews from our TripAdvisor Community

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Traveler rating
    65
    49
    20
    14
    12
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46
36
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (50)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (29)
All months
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly and the rooms were spacious. The beds were very comfortable! My daughter said the let out couch was a little uncomfortable but it slept ok! I have two teenagers and some suites don't sleep our family of four well, but this one did! The breakfast was ok about what we expected! I read the reviews before... More 

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Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as a layover on our trip to Savannah. When we arrived the front desk staff was very friendly, however the hallways smelled like a wet dog. The room had a very musty odor. We also found pubic hair in the bed and in the shower. The toilet paper wasn't loaded on the dispenser. Overall, we weren't very... More 

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Fort Lauderdale, Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2015

Shiketa made our whole stay! She was so friendly at check in and very efficient! Remembered me the next day :) it's the little things that make the most difference! Hotel is in a good spot for a quick overnight. Lots of restaurants within walking distance.

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Hillsboro, Kansas
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 5, 2015

This hotel seemed to be newly renovated. Was clean, rooms were ok. The bed was a bit firm as well as the pillow selection had something to be desired, soft or very soft. When arriving the front desk staff was not very welcoming, not a good start. The hotel was next to railroad tracks, they were on the other side... More 

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Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, After Reading your review I have set up and employee meeting so ensure that the breakfast and front desk attitudes need changing. I thank you for letting us know how we may improve on service. We hope to have all our issued resolved for the rest of our guest. More 

Roanoke Rapids, North Carolina
1 review
1 of 5 stars Reviewed May 29, 2015

Found bed bugs in the mattress at the hotel. My wife had about twenty bites and bumps on her neck, shoulder and back. I asked the manager on duty to have the hotel manager to contact me . I seem they don't care one way or the other about customer service, just that the bill was paid. I won't be... More 

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Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review

Dear Guest, We here at the Comfort Inn & Suites know that we cant always be perfect, but we will not stand for false reviews. Upon you checking out, we called the health department and pest control, neither of which found Even 1 piece of evidence supporting your claim. Also the FD Manager, who is in charge of certain issues... More 

Frankenmuth, Michigan, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

We made our reservation on line at a good rate. We were on our way to Florida. We had a king size bed which was very comfortable and a very clean and nice bathroom. Wish breakfast was earlier than 6:30 during the week. We went to breakfast at 6:25 and the lady commented that we were 5 minutes early. Other... More 

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Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest satisfaction. We thank you for taking your time in letting us know about your most recent stay. We hope to provide all of our guest with the same level of satisfaction. More 

Dalton, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 19, 2015

I had a ladies tennis team in Macon recently and had made reservations at this hotel. I got several complaints from my group. Showers weren't clean, rooms were dated, check out was awful. The early morning person at the desk was rude and abrasive to us. Ceiling tiles in the lobby were dropping. Mine will not stay here again.

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We do sincerely apologize about your most recent stay. Me and my staff are looking into the inconveniences you faced. Thank you for bringing them to our attention. We are working diligently to solve these issues. More 

Holly Ridge, North Carolina
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 9, 2015

Passing through and stayed at this Confort inn. Very clean and neat rooms. On checkout the lady at the checkout desk, named Skiketa was outstanding, very nice and helpful. We will stay again when we pass through again

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest satisfaction. We thank you for taking your time in letting us know about your most recent stay. We hope to provide all of our guest with the same level of satisfaction. More 

Springfield, Missouri
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 8, 2015

We had a two queen suite with a sleeper sofa. The rooms seemed to have been recently remodeled. The bathroom counters were nice. The pool was small but clean. We liked our stay enough that we booked it again for our return trip. The breakfast included eggs, sausage patties, waffles, gravy, cold cereal, yogurt, fresh fruit, toasts and pastries. There... More 

Was this review helpful? Yes
Comfortga493, Owner at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest satisfaction. We thank you for taking your time in letting us know about your most recent stay. We hope to provide all of our guest with the same level of satisfaction. More 

Atlanta, Georgia
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 1, 2015

Recommend this hotel. Clean. Updated rooms. Comfortable bed. Clean bathrooms. Good breakfast. Friendly and helpful staff. Would stay here again. Good value for money. We did hear the train once but it was fine.

Was this review helpful? Yes
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest satisfaction. We thank you for taking your time in letting us know about your most recent stay. We hope to provide all of our guest with the same level of satisfaction. More 

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Comfort Suites Macon
#13 of 66 in Macon
4.0 of 5 stars 116 reviews
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