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All 66 Macon hotels

Residence Inn Macon

3.0 of 5 Hotel   |   3900 Sheraton Drive, Macon, GA 31210
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Ranked #30 of 66 hotels in Macon
A recent review
4 of 5 stars reviewed 6 days ago
tripree tripree
  • Overview
  • Reviews (90)
  • Photos (52)
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90 people have reviewed this hotel

Traveler rating
    23
    27
    21
    13
    6
See reviews for
39
13
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
tripree
Top Contributor
62 reviews 62 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here on official business at the government rate for two nights. Staff without exception was friendly and attentive. It's a shame this unit gets bad reviews because of the train noise. I love trains and we rather enjoyed hearing the trains going by. I have to say that they didn't wake us up or keep... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great comments regarding your stay! I agree with you 100% about our chairs and hopefully will have those replaced very soon. I will be sharing your review with our breakfast ambassador and our housekeeping staff, it pleases them to no end to hear such great things from our guests. You are the reason we do what... More

Senior Contributor
36 reviews 36 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I, and my elderly disabled father stayed in a two bedroom suite. The room was nice and had an accommodations shower for my father. I'm not sure the room was totally rennovated. The cabinets seemed older and the chair in the living room had seen better days. However, the room was clean and met our needs for... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great review! We are motivated by such great comments and I have shared your feedback with our entire team at our morning meeting. We hope you will stay with us again if you ever find yourself in Macon. Warm Regards, Kathryn Sabaka More

Yorkville, Illinois
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel and area. The staff was very friendly and helpful. Our room was very nice and having pretty much a full kitchen with a full size fridge was a nice surprise. There was also nice outside seating, with a grill for your use and fire pit. If you want to shoot hoops or play tennis they have that... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for such great feedback! We appreciate all your great comments about our staff. I apologize about the hot tub not being open. We filled it in this year due to a space issue for needed equipment next to the hot tub for our ADA guests. The space we had just couldn't accomodate the equipment so we had to... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

My husband and I stayed on July 18th,2014 - July 19th, 2014. For a one night "getaway". We live fairly close to this area and had a babysitter for the night. So we went to have dinner and a movie and then came back. The next morning, we had breakfast(around 8:20am),which was excellent! Then we lounged around for a while,... More

Was this review helpful? Yes 3
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Good Morning, I am so sorry you still feel that your concerns were not addressed. I definitely don't want you to have that as a lasting impression of our hotel. As I explained on the phone we were following procedure as far as knocking on the suite prior to entering. I believe I suggested a do not disturb sign to... More

Indiana, Pennsylvania
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 19, 2014

The staff are wonderful, friendly, welcoming... And that includes front desk, housekeeping, and the breakfast host. But you need to do two things at a minimum to this facility. One clean the curtains in the room...the white curtains were cream I did not want to touch them and the furniture in the breakfast area should Have been put to pasture... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

I wanted to thank you for your review. I am well aware of the condition of our breakfast furniture and I agree that it needs to be repalced! It is definitely a priority during our next renovation. Thank you for your kind comments about our staff I will certainly pass those on to them. The curtains you mentioned are actually... More

JACKSONVILLE
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

I just checked out of this Residence Inn, today. I've stayed at several RIs and found this one to be above par; and yes, this is one of the older RIs, but nothing wrong with that. The check-in was quick and the room was perfect. I always request rooms on the top floor to reduce noise. Also, knowing this RI... More

Was this review helpful? Yes 1
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you so much for your positive feedback regarding your stay with us this weekend! We hope next time you are in the area you will stay with us again. Warm Regards, Kathryn Sabaka More

West Point, Georgia
1 review
5 of 5 stars Reviewed June 7, 2014

We stayed here for our tenth anniversary because we had stayed here on our honeymoon while on our way to our final destination exactly 10 years earlier to the day. The front desk staff person was extraordinary. They even had a box of chocolates for us! The room was great, the staff fabulous and the breakfast above average. Cannot beat... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

..And we hope to see you all back again for your next Anniversary trip! Thank you for allowing us to share in your celebration of 10 years of marriage. Congratulations and best wishes for your lifetime together. Warm Regards, Kathryn Sabaka More

Florida
Top Contributor
96 reviews 96 reviews
39 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed June 2, 2014

Residence Inns, in general, work well for our family with 2 teenagers; especially the availability of 2 bedroom rooms (versus having to pay for 2 conventional hotel rooms). This one was no exception for that aspect. Overall, this is an older Residence, which has been updated to the current RI look. However, it was already showing its age. Breakfast no... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great feedback we really appreciate it. I am sorry you had to wait for breakfast, and I thank you for letting us know about the air conditioner we will take care of that issue right way, but I hope in the future you will try us again! Warm Regards, Kathryn Sabaka General Manager More

PALM BEACH GARDENS
Top Contributor
92 reviews 92 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 24, 2014

Very large comfortable room, with full functioning a/c and bathroom. Free breakfast offered,sliced ham, sausage hash, scrambled eggs, decent orange juice...and an assortment of muffins, yogurt etc. Clearly a light year better than most chain offerings. However we were awakened about every hour starting at 2:30 AM by train whistles...the hotel is obviously near a a train crossing. Then at... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you so much for your kind comments. We are glad you enjoyed your stay with us. Please come and see us again soon. Warm Regards, Kathryn Sabaka More

Mobile, Alabama
Top Contributor
73 reviews 73 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 8, 2014

We always stay at Residence Inn because of the available 2 bedroom suite and the breakfast. The staff at this location is very good, especially Sheila at the front desk. The breakfast isn't as good as what we are used to. Half of the rooms back up to I-75, so get a room on the other side. The room doors... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Good Afternnon! I wanted to thank you for your feedback regarding your last stay here. I am so sorry you had a problem with noise while you were here, we wish we could have control over that element of our location but we just can't. However, I am surprised that the breakfast was not what you expected. Please let me... More

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Additional Information about Residence Inn Macon

Address: 3900 Sheraton Drive, Macon, GA 31210
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Macon 3*
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
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78

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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