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All 66 Macon hotels

Residence Inn Macon

3.0 of 5 Hotel   |   3900 Sheraton Drive, Macon, GA 31210
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Ranked #31 of 66 Hotels in Macon
A recent review
3 of 5 stars reviewed 2 weeks ago
Chelleys00 Indiana
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91 reviews from our community

Traveler rating
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    21
    14
    6
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40
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Indiana
Top Contributor
59 reviews 59 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed one night and arrived late evening. The hallway creaks and you could hear people walking down the hall outside the door. However, the room was comfortable and adequately furnished. The kids loved the fireplace. The night staff was just kind of there, but the morning desk and the breakfast area workers were very friendly.

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for staying with us! I am so glad our staff made you feel warm and welcome. I appreciate your feedback about the flooring upstairs. Please come and stay with us again if you are ever in Macon. Warm Regards, Kathryn Sabaka General Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I will say the staff was very pleasant to deal with. Probably more so than any other hotel. Upon checking in I went to my room and found the toilet would not flush. I fixed this myself which ended up being the chain had come loose from the flushing lever. The kitchen area in the room was up to date... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Greetings! I want to thank you for your feedback regarding your latest stay here. I am sorry you experienced problems during your stay in Macon. We take pride in our hotel and attention to detail and we obviously missed the toilet handle upon inspection that day. I do hope that if you find your way through Macon again and that... More

tripree
Top Contributor
63 reviews 63 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 28, 2014

My husband and I stayed here on official business at the government rate for two nights. Staff without exception was friendly and attentive. It's a shame this unit gets bad reviews because of the train noise. I love trains and we rather enjoyed hearing the trains going by. I have to say that they didn't wake us up or keep... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great comments regarding your stay! I agree with you 100% about our chairs and hopefully will have those replaced very soon. I will be sharing your review with our breakfast ambassador and our housekeeping staff, it pleases them to no end to hear such great things from our guests. You are the reason we do what... More

Senior Contributor
36 reviews 36 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 25, 2014

My husband and I, and my elderly disabled father stayed in a two bedroom suite. The room was nice and had an accommodations shower for my father. I'm not sure the room was totally rennovated. The cabinets seemed older and the chair in the living room had seen better days. However, the room was clean and met our needs for... More

Was this review helpful? Yes 1
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great review! We are motivated by such great comments and I have shared your feedback with our entire team at our morning meeting. We hope you will stay with us again if you ever find yourself in Macon. Warm Regards, Kathryn Sabaka More

Yorkville, Illinois
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2014

Very nice hotel and area. The staff was very friendly and helpful. Our room was very nice and having pretty much a full kitchen with a full size fridge was a nice surprise. There was also nice outside seating, with a grill for your use and fire pit. If you want to shoot hoops or play tennis they have that... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for such great feedback! We appreciate all your great comments about our staff. I apologize about the hot tub not being open. We filled it in this year due to a space issue for needed equipment next to the hot tub for our ADA guests. The space we had just couldn't accomodate the equipment so we had to... More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 25, 2014 via mobile

My husband and I stayed on July 18th,2014 - July 19th, 2014. For a one night "getaway". We live fairly close to this area and had a babysitter for the night. So we went to have dinner and a movie and then came back. The next morning, we had breakfast(around 8:20am),which was excellent! Then we lounged around for a while,... More

Was this review helpful? Yes 4
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Good Morning, I am so sorry you still feel that your concerns were not addressed. I definitely don't want you to have that as a lasting impression of our hotel. As I explained on the phone we were following procedure as far as knocking on the suite prior to entering. I believe I suggested a do not disturb sign to... More

Indiana, Pennsylvania
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 19, 2014

The staff are wonderful, friendly, welcoming... And that includes front desk, housekeeping, and the breakfast host. But you need to do two things at a minimum to this facility. One clean the curtains in the room...the white curtains were cream I did not want to touch them and the furniture in the breakfast area should Have been put to pasture... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

I wanted to thank you for your review. I am well aware of the condition of our breakfast furniture and I agree that it needs to be repalced! It is definitely a priority during our next renovation. Thank you for your kind comments about our staff I will certainly pass those on to them. The curtains you mentioned are actually... More

JACKSONVILLE
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 15, 2014

I just checked out of this Residence Inn, today. I've stayed at several RIs and found this one to be above par; and yes, this is one of the older RIs, but nothing wrong with that. The check-in was quick and the room was perfect. I always request rooms on the top floor to reduce noise. Also, knowing this RI... More

Was this review helpful? Yes 1
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you so much for your positive feedback regarding your stay with us this weekend! We hope next time you are in the area you will stay with us again. Warm Regards, Kathryn Sabaka More

West Point, Georgia
1 review
5 of 5 stars Reviewed June 7, 2014

We stayed here for our tenth anniversary because we had stayed here on our honeymoon while on our way to our final destination exactly 10 years earlier to the day. The front desk staff person was extraordinary. They even had a box of chocolates for us! The room was great, the staff fabulous and the breakfast above average. Cannot beat... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

..And we hope to see you all back again for your next Anniversary trip! Thank you for allowing us to share in your celebration of 10 years of marriage. Congratulations and best wishes for your lifetime together. Warm Regards, Kathryn Sabaka More

Florida
Top Contributor
96 reviews 96 reviews
39 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed June 2, 2014

Residence Inns, in general, work well for our family with 2 teenagers; especially the availability of 2 bedroom rooms (versus having to pay for 2 conventional hotel rooms). This one was no exception for that aspect. Overall, this is an older Residence, which has been updated to the current RI look. However, it was already showing its age. Breakfast no... More

Was this review helpful? Yes
Kathryn S, General Manager at Residence Inn Macon, responded to this review

Thank you for your great feedback we really appreciate it. I am sorry you had to wait for breakfast, and I thank you for letting us know about the air conditioner we will take care of that issue right way, but I hope in the future you will try us again! Warm Regards, Kathryn Sabaka General Manager More

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Additional Information about Residence Inn Macon

Address: 3900 Sheraton Drive, Macon, GA 31210
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn

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