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Courtyard by Marriott Macon

2.5 of 5 3990 Sheraton Drive, Macon, GA 31210
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Courtyard by Marriott Macon
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Courtyard by Marriott Macon
Courtyard by Marriott Macon
Courtyard by Marriott Macon
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85 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Indianapolis, Indiana
Top Contributor
81 reviews 81 reviews
33 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Looking for a clean and very dull place to rest your weary bones in Macon? You probably could do worse than bed down at this Courtyard. Our room and its bathroom were clean and functional. The bed was comfortable enough. Oddly, the elevators are located in the next county distant from the front desk which necessitates quite a hike to... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, and we take matters such as this very seriously. Everything we do is aimed at providing you with an excellent hotel experience. We... More 

Fleming Island, Florida
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in town for 1 night. Courtyard had the best rate of all the Marriott properties in town (actually all the properties are located with 3/4 of a mile of each other Courtyard, Residence Inn, Springhill and Fairfield). Quiet room, great service... what else can you ask for.

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Brampton, Canada
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here several times, and have always been pretty pleased. But they now seem to be cutting corners in small ways --- charging $2.00 for morning coffee which used to be complimentary, and no longer providing the small bottle of lotion in the bathroom. Small things, but inconsistent with other Marriott Courtyard properties that I have stayed in. Wi-fi... More 

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Ailsa H, General Manager at Courtyard by Marriott Macon, responded to this review

Dear Doug J Thank you for taking the time to give us feedback on your stay. After reading your response I would like to say a few things. Our brand has developed a Bistro concept which now provides Starbucks. With the Bistro it allows us to open in the evening to serve you and other guests dinner for convenience while... More 

5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stopped here for one night and will never go again. When you walk in your greeted by overwhelming smell of bar/grill old fry oil. It permeates everything, including: halls, carpet, your hair, clothes, and luggage (days after you leave). At 11 pm, as we crossed the entire building to reach the only elevator we passed multiple mop buckets, cleaning... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Caleb P, Thank you so much for giving us feedback on your stay. We would like to extend our dearest apologies for the service issues and inconveniences you have experienced. Your information has been shared with the respective departments and has become an isolated issue. Thank you again for sharing your feed back and we hope you will accept... More 

17 reviews 17 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were traveling to florida a d then returning home when we chose to stay at the courtyard. The rooms are clean and beds comfortable. The staff friendly and helpful. Had trouble with the door key and the staff helped us with that issue.

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Senior Contributor
36 reviews 36 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First the not so good. We arrived late, yes, about midnight. We went to check in and go to our room. We needed a cart to get everything to our room. There was no cart. They said they did have a cart but had no idea where is was. Only one cart for the whole hotel? The way this hotel... More 

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North Florida
Top Contributor
150 reviews 150 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Check in was fast & friendly. Room was comfortable and clean. Check out was fast & friendly. Nothing really special about this Marriott. The only drawback is the layout. The elevator is a long way from the front desk. With other Marriott choices in Macon I doubt we return to this location.

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at Courtyard Macon with us. It was a pleasure having you here as our guest. Please rest assured that your comments have been shared appropriately within Marriott in an effort to improve our guest experience. Thank you for choosing Marriott and we hope to serve you again whenever your... More 

Kent, United Kingdom
Top Contributor
113 reviews 113 reviews
21 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked in here for just an overnight stay. Overall very nice and clean place, quiet contempary decorated, well appointed room and comfortable bed! As we arrived late and tired we were grateful for the light lunch we ate there in the bar area.

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Top Contributor
77 reviews 77 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed January 18, 2015

The staff could not be more pleasant - from Elvira at the front desk to the coffee bar staff. However, the rooms are dated, faded, and inexcusably dirty. There were two hairs on my sheets and three in the shower. The air conditioning unit is half off the wall (luckily I did not need it). I hope you like walking... More 

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Miami, United States
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 6, 2015

Very reasonable rates. Rooms are quite comfortable, with new furniture, and updated bathrooms. The lobby and dining areas are nice and comfortable. Overall updated, clean, with great friendly staff. Good breakfast service.

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Additional Information about Courtyard by Marriott Macon

Address: 3990 Sheraton Drive, Macon, GA 31210
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Courtyard by Marriott Macon 2.5*
Number of rooms: 108
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Also Known As:
Courtyard By Marriott Macon Hotel Macon
Courtyard Macon
Macon Marriott
Macon Courtyard

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