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Courtyard by Marriott Macon

2.5 of 5 3990 Sheraton Drive, Macon, GA 31210
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Courtyard by Marriott Macon
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Courtyard by Marriott Macon
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78 reviews from our community

Traveler rating
    18
    22
    21
    10
    7
See reviews for
25
12
6
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kent, United Kingdom
Top Contributor
112 reviews 112 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked in here for just an overnight stay. Overall very nice and clean place, quiet contempary decorated, well appointed room and comfortable bed! As we arrived late and tired we were grateful for the light lunch we ate there in the bar area.

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SC
Top Contributor
74 reviews 74 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff could not be more pleasant - from Elvira at the front desk to the coffee bar staff. However, the rooms are dated, faded, and inexcusably dirty. There were two hairs on my sheets and three in the shower. The air conditioning unit is half off the wall (luckily I did not need it). I hope you like walking... More 

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Miami, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very reasonable rates. Rooms are quite comfortable, with new furniture, and updated bathrooms. The lobby and dining areas are nice and comfortable. Overall updated, clean, with great friendly staff. Good breakfast service.

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Estill Springs, Tennessee
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Contrary to last night's Courtyard, this location was fine. Nothing to write home about but it does have friendly folks at the front desk and offered a clean comfortable room. I normally enjoy the evening in the lobby with a glass of wine... this place was what I expect from Courtyard.

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1 review
1 of 5 stars Reviewed December 23, 2014 via mobile

I would run to another hotel. The front desk clerk had a horrible attitude, my room had hair all over the floor and the room didnt smell clean at all and half of the time my room key didnt work.I was very disappointed I expected more from a Marriott

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, everything we do is aimed at providing you with an excellent hotel experience, and we take matters such as this very seriously. I... More 

Janesville, Wisconsin
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 20, 2014

Stayed here on our way to Disney World. Front desk attendant was inexperienced. He checked us in and then told us where our room was by pointing to the room number on a card. He gave no directions on how to get to the room. Room keys were pointless as lock on our door did not work at all (room... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Hoover4911, Thank you for taking the time to let us know how your stay was. We take your feedback very seriously. The lock on your door and the service from our staff will be immediatly evaluated. We would like to give you our sincere apologies as we did not meet your-or our own-expectations. Once again, thank you for your... More 

Louisville
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 30, 2014

This hotel is great - the Bistro is fantastic for breakfast - look for a rate that includes breakfast - it is worth it! The hotel is very clean and the staff is very helpful and friendly! I would recommend this hotel highly!

Was this review helpful? Yes 2
Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 20, 2014

We had a lot of friends and family stay here for a wedding in Macon - I also stayed. The hotel has gone through some decent renovations in the common areas (lobby, etc) but the rooms are dated. The price was more or less in line with this however. There was some construction going on throughout the building as well... More 

Was this review helpful? Yes 1
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Macon with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential... More 

oceangirll
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 13, 2014

I'll start off with the positives - good location, clean rooms. My visit here has been for work. I requested a quiet room if possible when I checked in as I would be working and making business calls for much of my stay. I was told in quite a tone there were only 4 rooms left in the hotel. He... More 

Was this review helpful? Yes 1
Kennesaw, Georgia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 6, 2014

Run to another hotel! This is a noisy hotel with paper-thin walls. I am trying to go to sleep and can hear normal conversation in the room next door. No bathroom fans to drown it out. Also, the Internet is extrememly slow. The free Internet is for the slow band. You must pay more for the fast (code for average)... More 

Was this review helpful? Yes 1
Ailsa H, Director of Sales at Courtyard by Marriott Macon, responded to this review

Dear Karen B, Thank you for your response regarding your stay. We would like to extend our sincerest apologies as your comment let us know that we did not meet yours- or our own- expectations. The information you provided us is very helpful, as we can aim our focus on specific areas of interest. Thank you for your feedback and... More 

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Additional Information about Courtyard by Marriott Macon

Address: 3990 Sheraton Drive, Macon, GA 31210
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Courtyard by Marriott Macon 2.5*
Number of rooms: 108
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Also Known As:
Courtyard By Marriott Macon Hotel Macon
Courtyard Macon
Macon Marriott
Macon Courtyard

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