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Courtyard by Marriott Macon

2.5 of 5 3990 Sheraton Drive, Macon, GA 31210
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Courtyard by Marriott Macon
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Courtyard by Marriott Macon
Courtyard by Marriott Macon
Courtyard by Marriott Macon
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73 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Janesville, Wisconsin
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed here on our way to Disney World. Front desk attendant was inexperienced. He checked us in and then told us where our room was by pointing to the room number on a card. He gave no directions on how to get to the room. Room keys were pointless as lock on our door did not work at all (room... More 

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18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is great - the Bistro is fantastic for breakfast - look for a rate that includes breakfast - it is worth it! The hotel is very clean and the staff is very helpful and friendly! I would recommend this hotel highly!

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Charlotte, North Carolina
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a lot of friends and family stay here for a wedding in Macon - I also stayed. The hotel has gone through some decent renovations in the common areas (lobby, etc) but the rooms are dated. The price was more or less in line with this however. There was some construction going on throughout the building as well... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Macon with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 13, 2014

I'll start off with the positives - good location, clean rooms. My visit here has been for work. I requested a quiet room if possible when I checked in as I would be working and making business calls for much of my stay. I was told in quite a tone there were only 4 rooms left in the hotel. He... More 

Was this review helpful? Yes 1
Kennesaw, Georgia, United States
1 review
1 of 5 stars Reviewed November 6, 2014

Run to another hotel! This is a noisy hotel with paper-thin walls. I am trying to go to sleep and can hear normal conversation in the room next door. No bathroom fans to drown it out. Also, the Internet is extrememly slow. The free Internet is for the slow band. You must pay more for the fast (code for average)... More 

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Ailsa H, Director of Sales at Courtyard by Marriott Macon, responded to this review

Dear Karen B, Thank you for your response regarding your stay. We would like to extend our sincerest apologies as your comment let us know that we did not meet yours- or our own- expectations. The information you provided us is very helpful, as we can aim our focus on specific areas of interest. Thank you for your feedback and... More 

Newcastle, United Kingdom
Top Contributor
91 reviews 91 reviews
91 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed September 16, 2014

This hotel was really nice. I have stayed at many courtyards before but this one was one of the better stays. The hotel is very clean, the staff were extremely helpful and friendly. The pool and gym facilities were amazingly clean and nice. If I was passing through Macon again I would choose this hotel again.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 25, 2014

I recently was passing thru Macon on business and decided to try this hotel as it is right off of I-75 and convenient to a variety of restaurant and fast food options. The room was very nice and clean and there is on-site food and cocktails. The staff were very professional and helpful. I had such a positive experience that... More 

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 29, 2014

Very disappointed. My husband and I stayed at this hotel on our way to Florida and we were thoroughly disappointed. As we opened the door to our room we were struck by an awful odor. Carpets were dirty, room was humid and shower had visible dirt in it. I wore flip flops in the shower. When pulling the sheets back... More 

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Mt pleasant
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2014

Stayed here for a weekend and couldn't get past the extremely strong mildew smell of the room. The vent in the bathroom was filthy with dust and mold. For the most part, the room was very clean but the smell made it hard to enjoy our stay. Staff was helpful throughout the stay, but small aesthetic renovations can't fix outdated... More 

Was this review helpful? Yes 3
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear mbe3121, Thank you for taking the time to complete the survey on your stay with us. We value your response and work to provide satisfaction. From the response you provided it is made aware that we did not meet your satisfaction. You did enable us knowledge on areas we can retrain our staff. We extend our dear apologies as... More 

Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

We rented a small conference room. It was nothing fancy but perfect for a small group of less than 8. Business computers were easy to use and they had free doc printing. Lots of local restaurants and a fairly new mall one exit up.... Will be back when in Macon.

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Additional Information about Courtyard by Marriott Macon

Address: 3990 Sheraton Drive, Macon, GA 31210
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Courtyard by Marriott Macon 2.5*
Number of rooms: 108
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Also Known As:
Courtyard By Marriott Macon Hotel Macon
Courtyard Macon
Macon Marriott
Macon Courtyard

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Room/suite (6)
Business center/function rooms (1)
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Pool/beach area (2)
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