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Courtyard by Marriott Macon

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3990 Sheraton Drive, Macon, GA 31210
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Courtyard by Marriott Macon
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Courtyard by Marriott Macon
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94 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Athens, Georgia
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here during a trip for business to Macon. The first thing I will say about this hotel is that the staff are great and go above and beyond to make everyone feel like a valued guest. The exterior of the hotel and each individual rooms are actually quite clean and look as if they had been recently renovated. A... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, and we take matters such as this very seriously. Everything we do is aimed at providing you with an excellent hotel experience. Please... More 

Macon, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 31, 2015

We booked an overnight stay on a family trip here. First impressions were good - very clean lobby, bar open until 10pm, room was good enough. But then we encountered a few issues in our 18-hour stay: 1) The air conditioner in our room leaks onto the carpet. We thought the musty smell was just an early summer afternoon's effect... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Value Guest, Thank you for taking the time to share your recent experience at the Courtyard Macon with us. As a value guest , I was disappointed to hear about your experience in our Breakfast outlet. With aspiration to always exceed guest expetations, we have unfortunately fallen short of the goal during your recent stay. Your feedback is highlighted... More 

Travelers are raving about these Macon hotels

Dixon, IL
Level Contributor
174 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 11, 2015

For some reason, I just assumed that I could sleep on my good ear & not hear any trains. But I still did - at 2:48 am, 3:52 am & 4:42 am! This is a beautiful facility with a bad location for anyone who wants to have a quiet & restful night's sleep. We asked for & were given a... More 

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Rome
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 11, 2015

Stayed at this Courtyard for one night. Upon entering the Lobby, I did notice as another reviewer stated, there was a strong odor of food cooking. I thought that was strange for a Marriott, Maybe they should invest in a more powerful vent fan over the cooking area. The lobby was neat, clean and well decorated. Staff was very friendly.... More 

Was this review helpful? Yes
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to allow us information on your stay. Your review is valuable to us. The information you have provided to us has been distributed to the area of concern. We would like to offer our apologizes to you as we are resolving the matter at hand. As a Valued Customer, thank you... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 8, 2015

Good people supporting the a mediocre quality Marriott. Unfortunately, the pool does not open until the end of May, in Macon Georgia! Spent the night, would have spent several had the pool been open. Checked into a Marriott just about 3 miles down the street, with a pool side room, and the pool is open... May give it another shot,... More 

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Loganville, Georgia
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed April 20, 2015

I was moved to a second room because the toilet ran, and the water running could be heard in the sleeping area. The tub in the second room dripped off and on, but could not be heard in the sleeping area. The room was clean and comfortable; however, I could hear the folk above me and adjacent to me in... More 

Was this review helpful? Yes
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Ed3079, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, and everything we do is aimed at providing you with an excellent hotel experience. We will share your message appropriately within... More 

Daytona Beach, Florida
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 11, 2015

Made a pitstop here on our way back to Florida....It was perfect. The room and bathroom were very clean. Bed was nice and comfortable. Didn't use the WiFi or eat at the bistro but I would definitely recommend this hotel. It was Easter weekend so there were several guests there--so yes I could here the people above me walking, but... More 

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Williams Bay, Wisconsin
2 reviews
3 of 5 stars Reviewed March 23, 2015

Marriott Courtyards are usually quite, clean and comfortable, as was Macon. What was unexpected was the quality of the in-house Bistro for dinner. We both had hamburgers with fries, and they were delicious. At another Courtyard Bistro, we had the Cheese Pizza (a Lenten necessity), and found it very good considering it was just a frozen pizza. Staff was very... More 

Was this review helpful? Yes
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Hello FanSeaTraveler, Thank you for taking the time to comment on your stay with us. I see you had a chance to try our Bistro and am ecstatic that you enjoyed your services. Your comments on your stay were all positive and that is what we strive for at our property. Your satisfaction is our goal. If there was anything... More 

Fort Worth, Texas
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed March 6, 2015

I stayed here for one night while in on business. Next time I go, I'll stay somewhere else. The room was nicely decorated and was quite cozy. But it was incredibly loud. I could hear everything the people in the next room said, and it didn't seem to be as though they were yelling. They also left their TV on... More 

Was this review helpful? Yes 1
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at Courtyard Macon with us. I am very sorry to learn that the speed of our internet service did not quite meet your — or our — expectations. Please rest assured that your comments have been shared within Marriott International in an effort to improve our guest experience. Thank... More 

Indianapolis, Indiana
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed March 1, 2015

Looking for a clean and very dull place to rest your weary bones in Macon? You probably could do worse than bed down at this Courtyard. Our room and its bathroom were clean and functional. The bed was comfortable enough. Oddly, the elevators are located in the next county distant from the front desk which necessitates quite a hike to... More 

Was this review helpful? Yes
Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, and we take matters such as this very seriously. Everything we do is aimed at providing you with an excellent hotel experience. We... More 

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