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Courtyard by Marriott Macon

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3990 Sheraton Drive, Macon, GA 31210
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Courtyard by Marriott Macon
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Courtyard by Marriott Macon
Courtyard by Marriott Macon
Courtyard by Marriott Macon
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87 reviews from our community

Traveler rating
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    26
    12
    7
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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Williams Bay, Wisconsin
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Marriott Courtyards are usually quite, clean and comfortable, as was Macon. What was unexpected was the quality of the in-house Bistro for dinner. We both had hamburgers with fries, and they were delicious. At another Courtyard Bistro, we had the Cheese Pizza (a Lenten necessity), and found it very good considering it was just a frozen pizza. Staff was very... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Hello FanSeaTraveler, Thank you for taking the time to comment on your stay with us. I see you had a chance to try our Bistro and am ecstatic that you enjoyed your services. Your comments on your stay were all positive and that is what we strive for at our property. Your satisfaction is our goal. If there was anything... More 

Fort Worth, Texas
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here for one night while in on business. Next time I go, I'll stay somewhere else. The room was nicely decorated and was quite cozy. But it was incredibly loud. I could hear everything the people in the next room said, and it didn't seem to be as though they were yelling. They also left their TV on... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at Courtyard Macon with us. I am very sorry to learn that the speed of our internet service did not quite meet your — or our — expectations. Please rest assured that your comments have been shared within Marriott International in an effort to improve our guest experience. Thank... More 

Indianapolis, Indiana
Top Contributor
91 reviews 91 reviews
33 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Looking for a clean and very dull place to rest your weary bones in Macon? You probably could do worse than bed down at this Courtyard. Our room and its bathroom were clean and functional. The bed was comfortable enough. Oddly, the elevators are located in the next county distant from the front desk which necessitates quite a hike to... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Macon. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer, and we take matters such as this very seriously. Everything we do is aimed at providing you with an excellent hotel experience. We... More 

Fleming Island, Florida
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was in town for 1 night. Courtyard had the best rate of all the Marriott properties in town (actually all the properties are located with 3/4 of a mile of each other Courtyard, Residence Inn, Springhill and Fairfield). Quiet room, great service... what else can you ask for.

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Brampton, Canada
Top Contributor
51 reviews 51 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 22, 2015

Have stayed here several times, and have always been pretty pleased. But they now seem to be cutting corners in small ways --- charging $2.00 for morning coffee which used to be complimentary, and no longer providing the small bottle of lotion in the bathroom. Small things, but inconsistent with other Marriott Courtyard properties that I have stayed in. Wi-fi... More 

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Ailsa H, General Manager at Courtyard by Marriott Macon, responded to this review

Dear Doug J Thank you for taking the time to give us feedback on your stay. After reading your response I would like to say a few things. Our brand has developed a Bistro concept which now provides Starbucks. With the Bistro it allows us to open in the evening to serve you and other guests dinner for convenience while... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

I stopped here for one night and will never go again. When you walk in your greeted by overwhelming smell of bar/grill old fry oil. It permeates everything, including: halls, carpet, your hair, clothes, and luggage (days after you leave). At 11 pm, as we crossed the entire building to reach the only elevator we passed multiple mop buckets, cleaning... More 

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Caleb P, Thank you so much for giving us feedback on your stay. We would like to extend our dearest apologies for the service issues and inconveniences you have experienced. Your information has been shared with the respective departments and has become an isolated issue. Thank you again for sharing your feed back and we hope you will accept... More 

chicago
Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 20, 2015

We were traveling to florida a d then returning home when we chose to stay at the courtyard. The rooms are clean and beds comfortable. The staff friendly and helpful. Had trouble with the door key and the staff helped us with that issue.

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Brunswick
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 17, 2015

First the not so good. We arrived late, yes, about midnight. We went to check in and go to our room. We needed a cart to get everything to our room. There was no cart. They said they did have a cart but had no idea where is was. Only one cart for the whole hotel? The way this hotel... More 

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North Florida
Top Contributor
151 reviews 151 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 9, 2015

Check in was fast & friendly. Room was comfortable and clean. Check out was fast & friendly. Nothing really special about this Marriott. The only drawback is the layout. The elevator is a long way from the front desk. With other Marriott choices in Macon I doubt we return to this location.

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for taking the time to share your recent experience at Courtyard Macon with us. It was a pleasure having you here as our guest. Please rest assured that your comments have been shared appropriately within Marriott in an effort to improve our guest experience. Thank you for choosing Marriott and we hope to serve you again whenever your... More 

Kent, United Kingdom
Top Contributor
113 reviews 113 reviews
21 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed January 30, 2015

Booked in here for just an overnight stay. Overall very nice and clean place, quiet contempary decorated, well appointed room and comfortable bed! As we arrived late and tired we were grateful for the light lunch we ate there in the bar area.

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