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All 66 Macon hotels

Courtyard by Marriott Macon

2.5 of 5 Hotel   |   3990 Sheraton Drive, Macon, GA 31210
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52%
Ranked #29 of 66 hotels in Macon
A recent review
4 of 5 stars reviewed 4 weeks ago
Gary T Atlanta, Georgia
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66 people have reviewed this hotel

Traveler rating
    16
    18
    20
    7
    5
See reviews for
22
9
6
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Very disappointed. My husband and I stayed at this hotel on our way to Florida and we were thoroughly disappointed. As we opened the door to our room we were struck by an awful odor. Carpets were dirty, room was humid and shower had visible dirt in it. I wore flip flops in the shower. When pulling the sheets back... More

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Mt pleasant
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed here for a weekend and couldn't get past the extremely strong mildew smell of the room. The vent in the bathroom was filthy with dust and mold. For the most part, the room was very clean but the smell made it hard to enjoy our stay. Staff was helpful throughout the stay, but small aesthetic renovations can't fix outdated... More

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear mbe3121, Thank you for taking the time to complete the survey on your stay with us. We value your response and work to provide satisfaction. From the response you provided it is made aware that we did not meet your satisfaction. You did enable us knowledge on areas we can retrain our staff. We extend our dear apologies as... More

Atlanta, Georgia
Top Contributor
109 reviews 109 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We rented a small conference room. It was nothing fancy but perfect for a small group of less than 8. Business computers were easy to use and they had free doc printing. Lots of local restaurants and a fairly new mall one exit up.... Will be back when in Macon.

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O'Fallon, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Courteous staff, clean, comfortable room with modern decor - just what I would expect from Marriott! The hotel and room were comfortably cool as soon as we walked in. I loved the little bottles of Paul Mitchell shampoo and conditioner! I took the kids to the pool, which was small but a nice way to relax after being in the... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed June 30, 2014

Nice place, grounds are clean. Bistro was nice, but would have liked free refills instead of bottle drinks. Free breakfast would be nice to, but there is the restaurant (bistro). Rooms are clean and not really sure if the beds are truly queens, but very nice place.

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Charlotte, NC
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 24, 2014

This is the second time I've stayed at this Courtyard and the second time I've been disappointed. Both times the Internet was so slow it was nearly unusable. As a "business" hotel, there needs to be an upgrade. Also, no breakfast included...even for VERY loyal Marriott customers. I'd suggest the Residence Inn next door.

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Dear Panthersfan23, Thank you for taking the time to complete a survey on your stay. You have mentioned that the internet was slow. We have two options; complimentary internet and an upgraded faster option. We would like to extend our sincere apology in being that the internet option you used was unsatisfactory. I understand you were also concerned about the... More

Tunnel Hill, Georgia
1 review
3 of 5 stars Reviewed June 16, 2014

The room that my husband and myself stayed in this weekend was not as clean as I expected for the amount of money the hotel charges. First the carpet was dirty and needed to be cleaned. Second there was a piece of hair and glass under the pillow. Third there were cigarettes bucks outside the window on the little patio.... More

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Ailsa H, Manager at Courtyard by Marriott Macon, responded to this review

Thank you for your review on June 16th. We deeply regret the experience you had at our hotel and offer our sincere apology. After receiving your review, we have addressed this room discrepancy. In order to eliminate future service failures, we have provided the necessary departmental feedback. Please contact one of our management team members to discuss your experience at... More

Kissimmee, Florida, United States
Top Contributor
115 reviews 115 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 30, 2014

Its like the show Cheers where everyone knows your name. This hotel should win an award for friendliest staff, and best maintained Bistro. Between the southern hospitality and the perfect location to visit family, friends and sites - this is a favorite. Clean rooms, great water pressure, perfect coffee and friendly people - you can't ask for more.

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Cincinnati, Ohio
Top Contributor
142 reviews 142 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed there going down to Florida and coming back. It was a good hotel. Met my needs by providing two queen beds. We had a running toliet the first time down and they took three trips but the plumber came and redid the toilet so it would not run. They took care of the problem. Easy access off the freeway.... More

Was this review helpful? Yes 1
Beaufort, South Carolina, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 29, 2014

I stayed at this Courtyard to participate in a 5k with a friend. The front desk area doubles at a small café. It appeared very clean and chic in it's décor. The front desk staff was exceptionally friendly and helpful. The room was very clean and comfortable with nice furnishing and décor. I like that the thermostat was on the... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Macon

Address: 3990 Sheraton Drive, Macon, GA 31210
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Courtyard by Marriott Macon 2.5*
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Also Known As:
Courtyard By Marriott Macon Hotel Macon
Courtyard Macon
Macon Marriott
Macon Courtyard

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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108

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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