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Magnuson Hotel Macon

Hotel website
2720 Riverside Drive, Macon, GA 31204 (Formerly Holiday Inn Express)
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Magnuson Hotel Macon
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Magnuson Hotel Macon
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97 reviews from our community

Traveler rating
    18
    33
    25
    12
    9
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35
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Magnuson Hotel Macon
See the most recent reviews
Wasilla, Alaska
Top Contributor
187 reviews 187 reviews
19 hotel reviews
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed October 9, 2013

This was one of the more disappointing stays at a Holiday Inn Express. The inside of the facility seemed to be more damp and humid than the region needed to be. The breakfast area is very small and situated by the front door. This provided us with a quick breakfast filled with exhaust fumes to go with our food. The... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear RDWNG1, Thank you for taking the time to write a review on your stay at our hotel. I would greatly apprepicate it if you would give me a call at the hotel. Thanks Teresa Hunter 478-743-1482 ext 184 More 

Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 18, 2013

Our room was musty and the hallway smelled like a smokers lounge. The sheets were old and pilly and the pillows were thin. The breakfast hostess was nice, and the thawed and heated cinnamon rolls were delicious. Overall, we would not stay here again. Macon seems to have low standards for their hotels. Keep driving further if you can.

Was this review helpful? Yes 1
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear J R, Thank you for taking the time to review your stay at our hotel. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 27, 2013

I've stayed at many Holiday Inn Express and this was the worst. Staff was ok but the room was extremely humid. Left a dry shirt on a hanger over night and it was damp from the room humidity. Would never stay at this location again.

Was this review helpful? Yes 1
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Rick J, Thank you for taking the time to review your stay at our hotel. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Newburgh, IN
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2013

Purchased this last minute off Hotwire. Clean, Quiet room, Standard Holiday Inn Express. Building is Older and the location is right off 75 as with prior reviews the strip mall around it is almost completely vacant and parking is interesting. However, for a quick overnight on our way to Florida it served us well. Plus Bath and Bodyworks toiletries.

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear c2mama, Thank you for taking the time to write a review about your stay with us. We look forward to accommodating you again in the future. Thanks More 

Lawrenceville, Georgia
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 19, 2013

This hotel is an older Holiday Inn Express located on the edge of a shopping center that is pretty much vacant. The front desk staff were friendly and helpful. The breakfast area was small and the food fairly standard fare but certainly acceptable. The rooms were clean. I found the mattress to be very firm which is not my preference.... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Wes50, Thank you for taking the time to write a review about your stay with us. We look forward to accommodating you again in the future. Thanks More 

Northamptonshire
Contributor
18 reviews 18 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 18, 2013

Stopped here for one night on a road trip to Florida not a great location seemed to be the back of a closed down shopping mall. Looked good on the web site but on arrival the reality was disappointing. A musty smell hit us on arrival and continued throughout the hotel. The decor was drab lower walls creamy colour, upper... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Columbus, Ohio
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 9, 2013

We were passing by Macon and thought of spending the night here. Bed sheets were old and haven't been changed, the bathroom had not been clean properly. The breakfast choices were limited and whatever available, seemed stale. Hence, we just picked up some fruit and yogurt. There is a Hampton in the exit before riverside and I would suggest staying... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Senior Contributor
26 reviews 26 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

Spent 4 nights at this hotel and found it to be very adequate. The rooms were clean and well kept. The staff was extremely helpful. Even though I had a small issue with the room, they were very receptive and got it fixed. I was offered Priority points for my trouble which made me feel valued as a customer. The... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, We are happy to hear that you enjoyed your recent stay at our hotel. We look forward to accommodating you again in the near future. Thanks Teresa Hunter More 

Savannah, Georgia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 15, 2013

The Holiday Inn Express in Macon, Georgia is pretty typical of this type of budget wise hotel choice. Though newer than other hotels in the area, and consistent with the brand, the lobby and dining room are not surprising . . . but kept up well. The desk attendant was relatively cheerful and efficient even when I gave her the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear cnyth, Thank your for being a Priority Club member and for your review regarding your stay with us. I am very pleased that you found our front desk to be efficient. I am sorry to hear that you didn't like the pillows. Please accept our sincerest apologies for we have fell short of your expectations on this aspect during... More 

florida
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 8, 2013

Had a fast stay here while working in the area. The front desk staff was helpful and quick. The rooms were at holiday inn exp standard. Clean, something I value more than anything else. Breakfast was normal hie standard, nothing great or special....biscuits with no gravy :( Thank you HIE Macon for a place to catch some zzz. Will stay... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about stay at our hotel. I am pleased to hear that everything went well during your stay, as we proud ourselves on our customer service. We hope to accommodate you again in the future. Sincerely, Management More 

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