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Magnuson Hotel Macon

2.5 of 5 2720 Riverside Drive, Macon, GA 31204 (Formerly Holiday Inn Express)
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Magnuson Hotel Macon
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Magnuson Hotel Macon
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89 reviews from our community

Traveler rating
    18
    29
    23
    10
    9
See reviews for
33
15
5
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Magnuson Hotel Macon
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Savannah, Georgia
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 15, 2013

The Holiday Inn Express in Macon, Georgia is pretty typical of this type of budget wise hotel choice. Though newer than other hotels in the area, and consistent with the brand, the lobby and dining room are not surprising . . . but kept up well. The desk attendant was relatively cheerful and efficient even when I gave her the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear cnyth, Thank your for being a Priority Club member and for your review regarding your stay with us. I am very pleased that you found our front desk to be efficient. I am sorry to hear that you didn't like the pillows. Please accept our sincerest apologies for we have fell short of your expectations on this aspect during... More 

florida
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 8, 2013

Had a fast stay here while working in the area. The front desk staff was helpful and quick. The rooms were at holiday inn exp standard. Clean, something I value more than anything else. Breakfast was normal hie standard, nothing great or special....biscuits with no gravy :( Thank you HIE Macon for a place to catch some zzz. Will stay... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review about stay at our hotel. I am pleased to hear that everything went well during your stay, as we proud ourselves on our customer service. We hope to accommodate you again in the future. Sincerely, Management More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 7, 2013

Had a late arrival and was helped with getting a roll away bed for the kids. Uneventfull night and early departure. Breakfast was standard and with nice cinnamon rolls like always! Small breakfast area. Tight breakfast area also parking can be tough. Odd hotel location.

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Than you for taking the time to write a review on your stay and hope to accommodate you again in the future. Thanks Management More 

Huntsville, Alabama
Contributor
17 reviews 17 reviews
8 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed March 28, 2013 via mobile

The location was right off I75 so it was an easy quick overnight stop, but the area it was in was pretty run down and deserted, making a little creepy arriving at night. The rooms were clean enough, but really worn and in need of updating. The free breakfast was ok and they kept it well stocked. The staff was... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay at our hotel. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guest; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 27, 2013

I had a great stay at the Holiday Inn on Riverside in Macon. The room was extremely clean, and the staff was very polite. They acknowledged me every time they saw me, so I felt more than just a guest ! I really liked how they had coffee all through the day, and it was fresh. I had a pleasant... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to write a revire about your stay. We look forward to accommodating you in the future. More 

Greer, South Carolina, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2013

We reside in Greenville SC and were called to be with a family member who was in ICU @ Macon Medical Center; shocking to say the least. We booked two nights here and I cannot express how well we were treated as guests under extreme stress...Stephanie and the other gentleman who worked the night shift (his name excapes me but... More 

Was this review helpful? Yes
Teresa H, Front Office Manager at Magnuson Hotel Macon, responded to this review

Thank you for taking the time to write a review on the our property. We are happy to here that the staff was able to accommodate so well in your time of need. We hope to accommodate you again in the future. Thanks More 

UNIONTOWN, OH
Top Contributor
129 reviews 129 reviews
77 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed January 20, 2013

The hotel was an older hotel in front of a plaza that was for the most part abandoned. The room was clean. The room had a flat screen TV, microwave and refrigerator. I was disappointed that it did not have a desk but instead a table. It was difficult to work at the table because the chairs despite being comfortable... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Thank you for taking the time to complete a review on your stay. I am sorry we were not able to exceed or at least be at par with your expectations specifically with our services and maintanence control. Rest assured that these issues will be looked into. I appreciate your feedback as this is our best resource for improving guest... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed November 13, 2012

I just recently stayed at the Holiday Inn Express on Riverside, and I was more than pleased! As soon as I walked in, I was greeted by one of the most friendliest staffs i've ever encountered. I then proceeded to the room, and was amazed at how clean my it was. Everything was neat and straight. That night, I needed... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to write a revire about your stay. We look forward to accommodating you in the future. More 

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 7, 2012

Very dated hotel property but staff service was good. Evening hot wings and Cokes available. Typical Hoiday Inn Express breakfast. Business center consists of a computer with free internet and printer in-between the front desk and front door of the hotel. Right on the interstate - easy on and off.

Was this review helpful? Yes 2
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Valued Guest, Thank you for taking the time to write a revire about your stay. We look forward to accommodating you in the future. More 

Somerset,KY
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 30, 2012

As a fellow Hotel Operator I was very disappointed when I arrived at this hotel. It sits in an abandoned shopping center, very dark and limited "safe" parking sites. Getting back in to the hotel and to the entrance was quite tricky. After arriving and finally getting checked in and going to my room I noticed "fly traps" hanging all... More 

Was this review helpful? Yes 2
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Additional Information about Magnuson Hotel Macon

Address: 2720 Riverside Drive, Macon, GA 31204 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Magnuson Hotel Macon 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Macon (i-75 And Riverside)
Holiday Inn Express Macon (i-75 & Riverside) Hotel Macon
Holiday Inn Macon
Macon Holiday Inn

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