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Magnuson Hotel Macon

Hotel website
2720 Riverside Drive, Macon, GA 31204 (Formerly Holiday Inn Express)
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Magnuson Hotel Macon
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107 Reviews from our TripAdvisor Community

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Traveler rating
    20
    36
    28
    12
    11
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40
18
6
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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There are newer reviews for Magnuson Hotel Macon
See the most recent reviews
Galveston, Texas
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed March 14, 2014

The location setting should be the first sign to not stop here. The parking lot and front entry is dark and dirty. It matches the inside when you walk in and are at the reservation desk. The clerk was friendly. Nothing and no where was clean from the elevator to the room. This place was not worth the rate charged.

Was this review helpful? Yes 1
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear value guest, Thank you for taking the time to write a review on your stay at our hotel. I would first like to apologize for your less than satisfying stay at your hotel. At Holiday Inn Express we proud ourselves on great hotels guest love. Please give me a call at 4787431482 at your earliest convenience. Sincerely More 

Michigan
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 28, 2014

This is an older building that appeared to be in pretty fair condition. It looked like it might have been built in the 1960s or early 70s. We arrived after dark. The hotel is located in an isolated area. This caused us some concern. Most of the hotel is not visible from the passing road. The hotel is situated off... More 

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Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear SpartanTrvlr, Thank you for taking the time to write a review on your stay at our hotel. As an IHG brand property we proud ourselves on guest satisfaction and we appreciate all guest feedback. We have taken note of your comments and are working on correcting these things. Thank you for staying at our hotel and we hope to... More 

missouri
Level Contributor
116 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 18, 2014

arrived 6:10 pm on a Saturday evening. front desk attendant was very friendly, knowledgeable and professional. check in went fine without any problems whatsoever. checked our room on the 4th. floor. very neat, clean, bathroom was clean, carpet was clean, room smelled fresh. rates were very reasonable. light breakfast in the morning with a coffee maker in the room which... More 

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Cleveland, Tennessee
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 12, 2014

The Hotel sits in a desolate parking lot that is not very easy to get in and out of. The desk clerk didn't really want to hang up her personal call to greet us but finally did. No Priority Member "goodies" were given to us. I heard noise all night. Now for the good part. There was a man working... More 

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IHGCare, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Carmie60, Thank you for your review and your valuable insights. Your willingness to spare some of your time to relay your comments is genuinely appreciated. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is regrettable that your stay was not up to your standards.... More 

Travelers are raving about these Macon hotels

Virginia
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 6, 2014

It is an older property. There is almost no businesses in the surrounding area. it is in a convenient location to I75. Clean and large rooms. Comfortable beds and a good night sleep. Staff was friendly and efficient. I felt that room could use more lighting. Free breakfast was OK. My complain is that breakfast area is very small for... More 

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IHGCare, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear ExpandMyHorizon, Thank you for taking the time to complete a review on your stay. I am very delighted that you found the rooms clean and the beds comfortable. I also appreciate and wish to thank you for the kind comments on the staff. On the other hand, I certainly apologize for the inconveniences you experienced over the breakfast area.... More 

Englewood, Florida
Level Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed December 20, 2013

This hotel looks like it was converted from some other use. The cinder block walls are indicative. It is clean and comfortable; we had a pleasant sleep. The free breakfast was very good and fresh. We were really impressed with perhaps the best staff we have encountered in our snowbird travels. They responded to a minor mishap in our room... More 

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Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 9, 2013

We found this hotel during a road trip on I-75, and decided to stay based on the extremely positive experience we'd had at another Holiday Inn Express earlier in our trip. While it wasn't bad enough to leave, I doubt I'll ever stay here again. The biggest issue was that there was hair (they looked very much like pubic hairs)... More 

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear khatcher25, Thank you for taking the time to write a review on your stay at our hotel. I would like to apologize that your stay was less than satisfying. We have noted your complaint and have brought it to the attention of the housekeeping supervisor. We hope that we will give us another chance to accommodate you again in... More 

Apopka, Florida
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 26, 2013

On a trip from Fl to Oh, we just wanted a quick place to sleep that was convenient to I-75. This hotel fit the bill perfectly. Even tho they are doing a little road work it is easy enough to get to. We arrived late but staff was very friendly and check-in was very fast. The rooms were very clean... More 

Was this review helpful? Yes 1
Springfield
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 14, 2013

We stayed at the holiday Express to attend a church service in the city. . Lovely motel the rooms are beautifully decorated exceptionally clean , will definitely stay here again.They also a delicious continental breakfast.

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Charlotte, NC
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 9, 2013

Very good price on Hotwire therefore value was decent. Would not haven given good reviews in paid much more. Felt safe and clean sheets, hot shower. Room was musty but couldn't smell it after a few minutes. Fresh paint in the halls but could be brighter. Outside: Mildew needs to be pressure washed off walls. Staff was efficient and pleasant.

Was this review helpful? Yes
Teresa H, Guest Relations Manager at Magnuson Hotel Macon, responded to this review

Dear Redd&Bleu, Thank you for taking the time to write a review on your stay at our hotel. I am sorry to find out that your stay was less than satisfying. We have noted your comments and are working on getting them fixed. I would greatly apprepicate it if you would give us another chance in the future. Sincerely, Management More 

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