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Magnuson Hotel Macon

Hotel website
2720 Riverside Drive, Macon, GA 31204 (Formerly Holiday Inn Express)
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Magnuson Hotel Macon
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Magnuson Hotel Macon
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98 reviews from our community

Traveler rating
    18
    33
    26
    12
    9
See reviews for
36
18
6
22
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (98)
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    (29)
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    (21)
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    (17)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Everyone was very nice. I loved the shower head. It was relaxing. Floors were not clean so we kept our shoes on. Bed was clean and pillows were very comfortable. Bed was a little hard but we slept ok. Overall for a night or two not too bad.

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Atlanta
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I was quoted a rate for my reservation and charged a higher rate at checkout. The manager not only refused to refund the difference, but also denied having such a rate--even though it is clearly displayed on their website. I had to dispute the charge through my credit card company. Apparently, Magnuson is a co-op of sorts for hotel owners... More 

Was this review helpful? Yes
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

Please allow me the opportunity to apologize for your inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality of services and facilities. We sincerely regret we fell... More 

LAKEWOOD
Top Contributor
76 reviews 76 reviews
26 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago

Very friendly staff, welcomed immediately upon arrival. You can tell they've done a lot of remodeling here and it looks great. But, the bathrooms are still really small and dated and worn looking. Breakfast area is tiny and selection left a lot to be desired. But, the price was right and the bed was comfortable.

Was this review helpful? Yes
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

We appreciate you taking the time to advise us of your satisfaction. We are committed to providing our guests with the highest quality of services and facilities. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Norton Shores, Michigan
Top Contributor
71 reviews 71 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 18, 2015

Although the location was in a neighborhood that had many empty stores, this hotel is a great place to stay. The 1st room was causing my husband's eyes to water so we figured a previous someone had snuck a dog in it. The night manager immediately found another great room and let us sit in it for a while before... More 

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HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

I would like to say Thank you for taking the time to advise us of your satisfaction which is the first step towards improving our services. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Lutz, Fl
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 17, 2015

We stayed here Friday, March 13. Check-in at 1230 am went smooth. As soon as we entered the room, we found the window covered in heavy condensation with water dripping onto the carpet. This didn't affect our stay, though. Breakfast was not great. The only fruit available was inedible, green bananas. Danishes came from Sam's club. Eggs were soggy, but... More 

Was this review helpful? Yes 1
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

Please allow me the opportunity to apologize for your inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality of services and facilities. We sincerely regret we fell... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

I was leary at first because of the cheap price, but was pleasantly surprised. The room was clean, and smelled clean. Linens were in good condition. The free breakfast wasn't bad, it was free. Would stay there again.

Was this review helpful? Yes 1
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

We appreciate you taking the time to advise us of your satisfaction which is the first step towards improvement of our services. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Granton, Wisconsin, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

We were driving through and needed a hotel late at night. Picked this one because it had hot breakfast and the first three we checked were full. What a nice surprise. Clean. Friendly service. Big room. Good breakfast. Price was very reasonable and Ronnie, the mgr on duty, was very nice. Two thumbs up from my family.

Was this review helpful? Yes
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

We appreciate you taking the time to advise us of your satisfaction which is the first step towards improvement of our services. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Oshawa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 8, 2015

It may appear a little shabby on the outside but the inside is clean and smells fresh. The room was very large and clean. The bed was really comfortable and the mattress was new. The hot southern breakfast was popular and there was a limited number of cold items.

Was this review helpful? Yes
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

We appreciate you taking the time to advise us of your satisfaction which is the first step towards improving our services. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Cedar Rapids, Iowa, United States
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 17, 2015

I should have asked the name of the manager, because he was just the best. In fact, I am rating this "very good" not because there weren't problems, but because he went out of his way to try to solve them for me. I was staying in a handicap accessible room that was too close to the elevator on the... More 

Was this review helpful? Yes 2
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

We appreciate you taking the time to advise us of your satisfaction which is the first step towards improving our services. Your willingness to share your experience is greatly appreciated. We hope to see you soon. Donna More 

Top Contributor
165 reviews 165 reviews
98 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed January 30, 2015

This is our second visit here; the first was sometime last year... a few months after they opened. It was fantastic then. After reading the reviews, we were skeptical of the "rodent poops". We stayed on the third floor and all I can say is that you need to vacuum the back of the beds by the headboards because there... More 

Was this review helpful? Yes 1
HIEXMACON, Manager at Magnuson Hotel Macon, responded to this review

Please allow me the opportunity to apologize for your inconvenience you experienced during your stay at our hotel. I appreciate you taking the time to advise us of your dissatisfaction which is the first step towards improvement of our services. We are committed to providing our guests with the highest quality of services and facilities. We sincerely regret we fell... More 

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