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BEST WESTERN Inn & Suites of Macon

#5 of 66 Hotels in Macon
Certificate of Excellence
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4681 Chambers Road, Macon, GA 31206
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Best prices for: 1 room 1 guest
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BEST WESTERN Inn & Suites of Macon
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BEST WESTERN Inn & Suites of Macon
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391 reviews from our community

Traveler rating
    197
    130
    41
    13
    10
See reviews for
156
140
13
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (391)
  • Mar-May only
    (106)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (96)
  • Dec-Feb only
    (86)
All months
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed there one nite on my way to Florida.the room was clean ,beds soft and pillows comfortable.the staff was friendly .breakfast was good .and the free coffee in the lobby was a welcome treat .We would stay there again without a doubt.

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Barrie, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

This is a very clean property that is have easy access from the Interstate. Shopping for everything is near by. There is a $10 per day charge for pets but it does come with dog biscuits and bags! Very nice breakfast area with a better than normal selection. The coffee is the "BEST".

Review collected in partnership with Best Western

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

George H, We hope you were able to get one of our designated pet friendly rooms located on the ground floor. We are happy to hear you had a great selection of breakfast items. We do get a lot of compliments on our Coffee. We are glad you had a great start to your day . More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a very positive experience at this Best Western in Macon, Ga. Service staff was very pleasant and helpful, especially at the breakfast buffet. Our room was clean, without pet odors or cleaning supply odors, and the beds were very comfortable. It was nice to have a refridgerator in our room along with a microwave as we had our... More 

Review collected in partnership with Best Western

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

679Aliceh, We have designated pet friendly rooms on the ground floor that are near the grassy area of the parking lot. We certainly hope your "baby" enjoyed the treats. Thank you for your kind words regarding our Staff. We welcome your "baby" back again anytime ! More 

St. Thomas, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Within walking distance of places to eat, continental breakfast was awesome a variety of items to get there. The mall was just down the street, there was a gas station at the end of the street. Rooms were awesome and the staff was very friendly and helpful!

Review collected in partnership with Best Western

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Alisia D, Thank you for your kind words regarding our Staff. We appreciate you taking the time to write a review on your stay with us. We are happy to hear you had a pleasant experience. Hoping you and your family have a great Summer !! More 

Louisville, KY
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this motel twice in one week - once on our way driving from KY to FL, and again on our return. It is the style of motel where each room opens directly to the outside. While we typically shy away from this style, we gave it a chance because of good reviews on tripadvisor.com. Once inside we... More 

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Louavull, We are happy to hear you chose to stay with us again on your return trip. Thank you for taking the time to write this kind review . Hoping you and your family have a great Summer !! More 

2 reviews
2 of 5 stars Reviewed 1 week ago

We asked for a none smoking room by the pool. The pool heater wasn't working, so we couldn't use the pool. The blanket and spread had an extremely unpleasant odor--something like old smoke combined with other unpleasant odors. In addition, the mattress felt lumpy.

Review collected in partnership with Best Western

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Marjoriee199, We are sorry to hear about your experience on your recent stay with us. Please call the hotel at 478-781-5300 and ask for Christina Palmer . (Monday - Friday 7:30am to 2:30pm EST) I look forward to speaking to you personally . More 

Top Contributor
62 reviews 62 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

They really do!! All the usual amenities are there. PLUS 3 or 4 electrical outlets on every wall; a grab bar in the shower; towel rack by the lavatory; delicious breakfast with eggs, bacon, grits, biscuits, and sausage gravy; helpful staff; and moderate prices. The ONLY fault I can find is that the toilet tissue was hung with the loose... More 

Was this review helpful? Yes
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Fwheby, 10 Stars ! Wow ! Thank you so much !! We certainly appreciate your kind words . Our Staff hangs the toilet paper roll to the outside for sanitary reasons. Hoping you and your family have a great Summer !! More 

Top Contributor
55 reviews 55 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk person in the evening wasn't very personable, but the morning desk person was great! Room had a slight smoke smell coming from the A/C. Beds were comfy, and so were the pillows. For the price, I thought it was a decent place to stay.

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Gabrielle F, Since I have no way of contacting you , please email me your name and the date you stayed with us . If you could also describe the evening desk clerk and what we need to do to make our guest feel more welcome . our email address is 11133@hotel.bestwestern.com More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I spent the night in Macon on our way to Savannah. The staff was friendly and the gal who served at breakfast was so sweet. The beds were super comfortable! A very clean, affordable hotel...nice place and nice price!

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ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Kristen E, Thank you so much for your kind words regarding our Staff. We appreciate you choosing Best Western Inn and Suites in Macon, Ga. More 

Breezy Point, Minnesota
Top Contributor
55 reviews 55 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

We made a reservation here on our trip from Florida back to Minnesota. We arrived around 9pm to find the front door locked which made us feel as though this was a high crime area or something. The front desk lady had to check us in. Parking was ample even pulling a trailer. Our room was on the ground level... More 

Was this review helpful? Yes
ChristinaPalmerGM, General Manager at BEST WESTERN Inn & Suites of Macon, responded to this review

Andy G, We do clean the filters on the a/c units on a regular basis. I will certainly let our Maintenance Supv. know about your review so they can check into this. Our breakfast has scrambled eggs, biscuits and gravy, Bacon , Bananas and apples. We hope you were able to find something that you liked. More 

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