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All 65 Macon hotels

BEST WESTERN Riverside Inn

2.5 of 5 Hotel   |   2400 Riverside Drive, Macon, GA 31204
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77%
Ranked #13 of 65 hotels in Macon
Certificate of Excellence 2013
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137 people have reviewed this hotel

Traveler rating
    58
    48
    16
    10
    5
See reviews for
47
25
6
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Dunedin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the night on our way from Florida to North Carolina. We were greeted by Kenia who checked us in. Very friendly and helpful. The hotel was clean and welcoming with all the amenities we needed. The beds were very comfortable and after a long drive they were just what we needed in a good nights sleep.... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you so much for posting this review of your experience at our hotel. It is so good to know that you enjoyed your visit and plan to return soon. We appreciate your business. Gloria M. Brown Guest Relations Manager More

Port St. Lucie, United States
Contributor
13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel with a nice little lounge next door for drinks, and plenty of places to eat dinner within walking distance or a short drive. The room was clean and comfortable and the hotel was in a good location.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for your review, I am so glad that we met your expectations and that you enjoyed your stay. Please plan to visit again soon, we truly appreciate your business. Gloria M. Brown Guest Relations Manager More

Macon, Georgia
1 review
2 of 5 stars Reviewed 2 weeks ago

The rooms have a horrible odor. After asking to be moved to second room that also smelled, we just gave up. If we had not checked in so late after long road trip we would have left. The bathroom was clean and the woman at the front desk was very nice, which is why I did not rate one star

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for letting us know of the problem you experience when you checked into our hotel. The manager knows of our comments and has taken the necessary steps to eliminate the problem. Thank you for staying with us. Gloria M. Brown Guest Relations Manager More

Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked this hotel online for 2 rooms after reading positive reviews on TripAdvisor. We notified the hotel of late arrival & when we arrived, we only had 1 room on our reservation - after finally figuring out that someone had changed the name on our reservation and booked someone in under that reservation, we were finally assigned 2 rooms down... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry about the confusion with your reservation and that there was a problem with your room, this is not typical of our hotel. I apologize for the inconvenience to you. Our exterminator has told us that is a isolated situation and has been eliminated. Your comments are so important since it give us the opportunity to correct... More

Toronto, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I expected to be greeted on arrival but I felt I was bothering the clerk and interrupting her day. Why did she place us in a wing of the hotel where smoking is allowed on the second walk up level rather than in the "Non Smoking" wing of the hotel?

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you were not greeted properly, our manager will address this situation immediately. On your next visit, if you are not pleased with the room assigned, just let us know and we will do all possible to accommodate your needs. Please believe me, you were not a bother - your business is important to us and... More

Port Charlotte, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have noticed some improvements in this hotel from past visits. The room was clean, flat screen TV, the internet was slow. Microwaved eggs and sausage for breakfast. The building does not have exterior door locks (the use of room swip card) anyone can just walk in. Maybe next year.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for your review. Yes we are updating and upgrading, thank you for noticing. Your comments are very important, we will review the exterior door lock situation and make the necessary corrections, Please plan to visit again when you are in the Macon area. Gloria M. Brown Guest Relations Manager More

dublin, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

very convenient on riverside. close to great restaurants., and shopping/,. felt,very safe and it was such a clean motel. will be back soon and most definitely will be staying here., nice comfortable beds.,/internet fast. cable tv great.,

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for your review of your recent stay at our hotel I am so glad that you enjoyed your stay. We look forward to having you stay with us again soon. Gloria M. Brown Guest Relations Manager More

Vienna, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long day of travel we did not know what to expect in accommodations. We were most surprised with the amenities of the Best Western Riverside Inn of Macon, GA. The Baby Grand Piano in the lobby was a pretty good hint at the quality within. The hallways are quiet and our room was very spacious and decorated with... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so pleased that you were pleasantly surprised with the accommodations at the Best Western Riverside in Macon. Thank you for posting a review of your visit so other travelers know of your experience. Your business is appreciated, please plan to visit us again when you are in the Macon area. Gloria M. Brown Guest Relations Manager More

medina ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped here on our way to Naples Florida from Ohio. Very clean. Wonderful pillows and mattress. Friendly staff would definitely stay here again. Referred us to a nice place nearby to eat. Breakfast in the morning was very good.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We appreciate you choosing our hotel for overnight accommodations as you traveled to Naples FL. Thank you also for posting a review so others know of your experience during your stay with us. Please plan to visit again when you are in our area. Gloria M. Brown Guest Relations Manager More

London, United Kingdom
Top Contributor
116 reviews 116 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived after flying London to Atlanta and being caught up in traffic caused by an accident. There was a white Grand Piano in the reception area and a helpful and friendly Georgia ''Welcome''. The room was clean and the bed comfortable, but best of all the in room fridge and bathroom extractor fan were almost silent. Bill on reception next... More

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

After a long flight and delayed traffic, I am so glad that you found our southern hospitality warm and welcoming. I will share your comment with our staff so they know their hard work is appreciated. I hope the rest of your holiday was enjoyable. We appreciate your business and look forward to having you visit again when you are... More

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Additional Information about BEST WESTERN Riverside Inn

Also Known As:
Best Western Riverside Hotel Macon
Best Western Riverside Hotel
Best Western Macon
Macon Best Western
Address: 2400 Riverside Drive, Macon, GA 31204
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#2 Business Hotel in Macon
#6 Best Value Hotel in Macon
#13 Family Hotel in Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
Official Description (provided by the hotel):
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. ... more   less 
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