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All 65 Macon hotels

BEST WESTERN Riverside Inn

2.5 of 5 Hotel   |   2400 Riverside Drive, Macon, GA 31204
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78%
Ranked #13 of 65 hotels in Macon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Greg R Tarpon Springs, Florida
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  • Reviews (168)
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168 people have reviewed this hotel

Traveler rating
    72
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Tarpon Springs, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Spent a night here and was pleased by the clean, well maintained hotel. Pool was comfortable and clean, room was also very nice. The staff was friendly and helpful. Easy to get on/off I75 so it's a convenient stop on a road trip. Would definitely stay here again, and will recommend it to anyone traveling through Macon.

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Brookville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a very enjoyable stay at Riverside Inn, Macon GA on our way to FL. The room was beautiful as well as very comfortable. The pool was very clean and an extra fun bonus. Everyone working there was extremely nice and helpful.

Review collected in partnership with Best Western

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Abbotsford, Canada
Top Contributor
70 reviews 70 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night. The facilities were very nice. The hotel room was good and the breakfast was great. The breakfast room was nice and large, unlike many other hotels we have stayed at. The hotel did not have an elevator to the second floor. The staff were okay, but when we asked for basic directions to things... More

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Evansville, Indiana
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

After a recent visit to Florida, Macon became our logical stopping point. Years ago I knew of the Riverside Best Western and looked for it again. It was not disappointing though the ownership had changed. We were greeted by a friendly desk clerk who accommodated my request to see the room before booking it. I was pleasantly pleased with the... More

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AUGUSTA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

After waiting my turn to get to the front desk, the female front desk clerk got on the phone and complained to someone about the customer who was in front of me. She never greeted me. She never made eye contact with me. I switched my reservation from the other Best Western in the same city because its rooms opened... More

Review collected in partnership with Best Western

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Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you were not greeted in a friendly manner. Your comments are very important to us, we will certainly have some customer service training . On behalf of our entire staff,, I apologize for the way you were greeted.. We do appreciate your business. More

Baxley, Georgia, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Good clean accommodations with great breakfast. Great Security was very good and the beds were excellent and comfortable. i was pleased with the staff, and the service provided there. I would stay there again and would recommend the hotel to any traveler that is passing that way

Review collected in partnership with Best Western

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Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We appreciate your review and recommending us to other travelers. We work hard to offer clean, comfortable rooms and great customer service. I will share you comments with our staff so they know their hard work is appreciated. Thank you for choosing our hotel. More

Apopka
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Clean comfortable hotel. Very friendly staff. Excellent breakfast and Vicki in the breakfast room was very helpful and polite. The pool was clean and well maintained. In conclusion the outside of the hotel is misleading on the inside it is clean well maintained and comfortable and friendly staff.

Was this review helpful? Yes 2
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that we exceeded your expectations. Thank you for your review, I will share with Vickie so she knows her efforts are recognized. Thank you for staying with us. More

Sarasota, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

VERY pleasant, solid lodging. Very well-maintained. Tho don't expect much from the TV. Management cheaped out and got Basic. No HD and very limited channel lineup not to mention poor reception on even the Basic. I am sick of seeing disposable serviceware everywhere I go. IT IS GROSS and feels cheap.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for you review of your recent visit to our hotel. We will certainly check our TV reception to make sure it is good in all rooms. We appreciate your business and hope you will visit us again. More

Bryan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It was very easy to get to the Best Western from I 75. Surrounding area was nice and hotel desk clerk was very helpful. Although we did not use the pool, it seemed to be well maintained. The breakfast was better than usual as it had eggs and sausages.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

It is so good to hear that we exceeded your expectations. Your business is very important to us and is greatly appreciated. Please come visit again soon. More

Matteson, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was one of the best "Best Westerns" we stayed at. It is fairly new. The pool was really warm and clean. We took our Beagle dog with us and she had a very nice stay too. The dog run is small but there was other places to walk her.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for your review and feedback on your recent visit to our hotel. I am so glad that we could accommodate your pet. We appreciate your business and hope you will visit again soon. More

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Additional Information about BEST WESTERN Riverside Inn

Address: 2400 Riverside Drive, Macon, GA 31204
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western

43 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style
#2 Business Hotel in Macon #5 Best Value Hotel in Macon
Hotel Class
Official Description (provided by the hotel)
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee. ... more   less 
Number of rooms
115

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