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BEST WESTERN Riverside Inn

2.5 of 5 2400 Riverside Drive, Macon, GA 31204
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Certificate of Excellence 2014
BEST WESTERN Riverside Inn
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BEST WESTERN Riverside Inn
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224 reviews from our community

Traveler rating
    96
    83
    21
    17
    7
See reviews for
71
53
12
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
  • All months
    (224)
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    (50)
  • Jun-Aug only
    (54)
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    (65)
  • Dec-Feb only
    (55)
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1 review
1 of 5 stars NEW

At this hotel, you'll enjoy a friendly staff trying their best to make up for a less-than-adequate hotel. While the run down appearance is to be expected in a hotel of this age (to pair nicely with its threadbare sheets), you quickly find out that the disappointment is only just beginning. I don't care how much or how little you... More 

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Glencoe
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On our way to Florida we made last minute reservations with the Best Western Riverside Inn in Macon. It is right off I75 which made for easy on/off driving. There are several restaurants in the vacinity, but they're not exceptionally close. The rate was very good for a non-smoking king suite. The room although older was well updated, comfortable and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Lubbock
Contributor
20 reviews 20 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I wasn't expecting much because the price I paid was less than $60, but still expected the Best Western minimum of "clean and comfortable". Was greeted cheerfully and check-in was attentive and efficient. Although now touted as a "No Smoking Building", the lobby and hallway smelled of trying to mask years of smoking. Room looked okay initially, but smelled of... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again soon. More 

Oakville, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this pet friendly hotel. There are places close by to walk the dogs. There is a fridge and microwave in the room which was great to use. The breakfast room is immaculate and very appealing. The staff member looking after the room does an amazing job of ensuring everything is there for you.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Our guest comments are very important as we work to offer clean and comfortable accommodations. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again More 

Oneida, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked our room via Hotels.com and at $67.22, tax included, got a bit below the rack price. Even with all the great reviews, I was a little skeptical at this price point. Well, they made a believer out of me. Did I find ANYTHING amiss? Well, okay. The shower curtain was either a bit too short or the rod... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 1 week ago

everything was excellent. would definitely recommend this hotel and I would stay here again. Staff were friendly and helped us choose a local restaurant to eat at. We were traveling and it was later at night, but staff was very friendly. Room was clean, breakfast was a hot breakfast and well worth the price of the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Good value, clean and friendly staff. Conveniently located off the highway. We only stayed one night but the staff was nice and the room was clean with comfortable bed. Lounge next store (Back porch), Had very good bar tenders that went out of their way to make us comfortable. Would stay here again.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are very excited to hear that you enjoyed the convenience and accommodations of your most recent visit with us. Your satisfaction is our top priority and your feedback is more than welcome as an encouraging reinforcement to the policies that we've implemented to improve upon each guests experience. Thank you for sharing and we hope to see you again... More 

Charleston
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here when we were up in Macon for our grandson's State Wrestling Tournament. Hotel was clean, free breakfast was good with several items to choose from. Some the wrestlers stayed here and thought it would be noisy but were surprised that it wasn't. They were probably ready for their beds as we were. Beds were comfy and pillows... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Congratulations to your grandson for being part of the State Wrestling Competition, I know you must be very proud of him. We appreciate you taking time to write this review and rating of our hotel. We take these comments very seriously and use them to make improvements for our guest satisfaction. I am so sorry that you had problems with... More 

Springboro, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Best Western was helpful in making our stay pleasant. Breakfast was good. Traveling with two other couples. We all felt welcomed. Clean, comfy. Affordable. Bathrooms clean. Beds were great. Good place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. Thank you for taking the time to share your experience More 

Waterloo, Iowa
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were first impressed by the lobby. Shiny and beautiful with tiles and a curved staircase. Since it is February, we could not take advantage of the pool area or court yard. Our room was spacious and clean, had a large bed and four pillows. The bathroom was clean, although a bit tight. The shower was interesting with many adjustments... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

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Additional Information about BEST WESTERN Riverside Inn

Address: 2400 Riverside Drive, Macon, GA 31204
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
Number of rooms: 115
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western
Hotel Style:
#2 Business Hotel in Macon
#6 Best Value Hotel in Macon
#11 Romantic Hotel in Macon
#12 Family Hotel in Macon

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