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BEST WESTERN Riverside Inn

#10 of 66 Hotels in Macon
Certificate of Excellence
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2400 Riverside Drive, Macon, GA 31204
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BEST WESTERN Riverside Inn
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BEST WESTERN Riverside Inn
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238 reviews from our community

Traveler rating
    103
    89
    22
    17
    7
See reviews for
74
60
15
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here the last time we drove home to Florida. We had such a good experience we decided to stay again. Great online price. It didn't disappoint. We were greeted by a friendly, helpful desk attendant who noticed my broken foot boot and without asking gave us a first floor room. Told my husband to park and walked me... More 

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Brandon, Florida
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I we're most impressed with the variety of food available for breakfast, particularly the hot food items. Many facilities offer a minimal selection.Vicki, the food manager, was helpful and went out of her way to make sure our needs were more than met.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thank you for sharing this review. More 

Boca Raton, Florida
Top Contributor
51 reviews 51 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was spacious, clean, great wifi and great location to everything from historic sites, attractions, and eateries. Even little picnic tables in the back to relax. Friendly staff. Will stay again if I am ever back in Macon.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are glad you enjoyed your stay with us. Thank you for such a nice review and we hope to be seeing you again soon. We appreciate your business. More 

Top Contributor
84 reviews 84 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I stopped on our way north from Florida. We got there at about 7:30 having reserved our accommodation on Priceline.com. We were very impressed with the young lady that servied us at the desk. She was very attentive and made sure we were taken care of without interruption. The lobby and room were clean and the breakfast... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thank you for sharing this review. More 

Buffalo, NY
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute choice proves successful. Early evening exit off 75. Welcomed by the charming southern style 2-story entrance and a smiling staff. Our queen room was in the quiet rear of the site and decor trendy modern with granite in bath. We felt very comfortable and safe enjoying a walk. To our delight a Back Porch lounge was available. Great... More 

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Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Shakopee, Minnesota, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place for your overnight while traveling. Clean with breakfast. No issues. Great price. Book online not through them.. Free parking. lots of places to eat in the area. Right off the freeway. Perfect for going through.

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. More 

Marietta, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel meets basic needs. Comfortable enough beds, tv, card only access on exterior doors, and a central location to where I needed to be. The pool area looked nice though it is not pool weather nor would I have had time to try it out. This hotel is within walking distance of a few eateries and is only 3... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. More 

Richmond
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Best Western is located very close to downtown Macon and easy to navigate to all necessary points. The staff was pleasant, the room was clean, and all aspects of my stay were above my expectations. This motel will certainly receive my business on future visits to Macon.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for your review and rating of our hotel and staff. It is so rewarding to us to know that our guest have enjoyed their visit with us. We appreciate your business and look forward to having your stay with us again soon. More 

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel, comfortable rooms and bed. A great breakfast, with good choices. Extremely clean!! Employees were helpful and friendly. A great location right off the highway. I know you want 200 words in this area, but I really don't know what else I can say. It would have been nice if the pool would have been open. Loved the keys... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

Great price for a good, clean hotel! Check-in and check-out were quick and efficient; bed was comfortable - exactly what we were looking for, at a great price! Breakfast only served until 9:30 a.m., but it included waffles, eggs, sausage, yogurt, juice and coffee, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

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