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BEST WESTERN Riverside Inn

#12 of 66 Hotels in Macon
Certificate of Excellence
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2400 Riverside Drive, Macon, GA 31204
Best prices for: 1 room 1 guest
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BEST WESTERN Riverside Inn
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BEST WESTERN Riverside Inn
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229 reviews from our community

Traveler rating
    99
    85
    21
    17
    7
See reviews for
72
55
14
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This Best Western is located very close to downtown Macon and easy to navigate to all necessary points. The staff was pleasant, the room was clean, and all aspects of my stay were above my expectations. This motel will certainly receive my business on future visits to Macon.

Review collected in partnership with Best Western

Was this review helpful? Yes
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent hotel, comfortable rooms and bed. A great breakfast, with good choices. Extremely clean!! Employees were helpful and friendly. A great location right off the highway. I know you want 200 words in this area, but I really don't know what else I can say. It would have been nice if the pool would have been open. Loved the keys... More 

Review collected in partnership with Best Western

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Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great price for a good, clean hotel! Check-in and check-out were quick and efficient; bed was comfortable - exactly what we were looking for, at a great price! Breakfast only served until 9:30 a.m., but it included waffles, eggs, sausage, yogurt, juice and coffee, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We try to make it here every year on our annual trip down to Florida. We know we will be greeted with a smile and have a comfy room when we walk in. Always a great breakfast in the morning and a smiling face to tell us to come back soon when we check out. This year it was chilly... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you continue to find us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Louisville, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The location was good and the room was clean and the bed was comfortable. It was in a quiet location however a family came in around 3am with a dog and was talking very loud. After they got settled everything was quiet. When I called the motel to inquire about the number of the exit the person tried to get... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

At this hotel, you'll enjoy a friendly staff trying their best to make up for a less-than-adequate hotel. While the run down appearance is to be expected in a hotel of this age (to pair nicely with its threadbare sheets), you quickly find out that the disappointment is only just beginning. I don't care how much or how little you... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again soon. More 

Glencoe
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

On our way to Florida we made last minute reservations with the Best Western Riverside Inn in Macon. It is right off I75 which made for easy on/off driving. There are several restaurants in the vacinity, but they're not exceptionally close. The rate was very good for a non-smoking king suite. The room although older was well updated, comfortable and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Lubbock
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I wasn't expecting much because the price I paid was less than $60, but still expected the Best Western minimum of "clean and comfortable". Was greeted cheerfully and check-in was attentive and efficient. Although now touted as a "No Smoking Building", the lobby and hallway smelled of trying to mask years of smoking. Room looked okay initially, but smelled of... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. We do appreciate your business and hope you will visit again soon. More 

Oakville, Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at this pet friendly hotel. There are places close by to walk the dogs. There is a fridge and microwave in the room which was great to use. The breakfast room is immaculate and very appealing. The staff member looking after the room does an amazing job of ensuring everything is there for you.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Our guest comments are very important as we work to offer clean and comfortable accommodations. On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again More 

Oneida, Tennessee
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We booked our room via Hotels.com and at $67.22, tax included, got a bit below the rack price. Even with all the great reviews, I was a little skeptical at this price point. Well, they made a believer out of me. Did I find ANYTHING amiss? Well, okay. The shower curtain was either a bit too short or the rod... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

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