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BEST WESTERN Riverside Inn

#10 of 67 Hotels in Macon
Certificate of Excellence
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2400 Riverside Drive, Macon, GA 31204
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BEST WESTERN Riverside Inn
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343 Reviews from our TripAdvisor Community

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Oberlin, Ohio
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After a bumpy start (given a queen room despite a king reservation - corrected with no problem! and a couple minor things) we enjoyed our one night's stay. The room was clean and very quiet. Despite good intentions, we didn't use the fitness center, but it was very adequately outfitted. Breakfast was very good. As other travelers have mentioned, Vicki... More 

Helpful?
Thank kcrossqbee
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest: We are so glad that you enjoyed your stay with us and Vicki southern hospitality. Please make us you home when you visit Macon again/ We appreciate your business. Best Western Riverside Inn Macon More 

Ohio
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My son and I stayed here for one night. We made reservations in advance. The hotel is convenient to Interstate 75. It has an outdoor pool and exercise room. The breakfast area is one of the largest I've seen of its type, being a free breakfast style. It was good and had nice variety of food. I'd stay here again.

Helpful?
Thank DDLOhio
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear DDLOhio: Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Best Western Riverside Inn Macon More 

Knoxville, TN
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Convenient location to interstate on a frontage road. Hotel had a great rate and the rooms were large and clean. Didn't use any facilities other than breakfast offered. No problems with anything and we just stayed overnight.

Helpful?
Thank LeslieKnoxville_TN
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Leslie We are so glad that you enjoyed your stay and that you found the accommodations and service to exceed your expectations We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. Best Western Riverside Inn Macon More 

macon, United States
1 review
3 of 5 stars Reviewed 1 week ago

Confirmation does NOT quote actual or additional charges. Deceptive, misleading wording. Customer support has not acknowledged complaint, still waiting after 5 days. Requesting a refund of additional/hidden charges.

Review collected in partnership with Best Western

Helpful?
Thank Wayne C
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Wayne: We do apologize for the problem that you experienced at our hotel. This misunderstanding is certainly not typical of our hotel and services. Your business is important to us and is appreciated. Best Western Riverside Inn Macon More 

London, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We were driving down I-75 to take I-16 to Savannah. It was raining hard and it was a cold rain. We saw the Best Western off the freeway and decided to stop and give it a try. Value for the cost was very good. Our room had been updated. Nice beds and linens. New carpets and furniture. Free internet and... More 

Helpful?
Thank temaman
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest: Thank you for your review and rating of our hotel and staff. It is so rewarding to us to know that our guest have enjoyed their visit with us. We appreciate your business and look forward to having your stay with us again soon. Best Western Riverside Inn More 

Menomonee Falls, WI
Level Contributor
122 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked hotel half hour before arriving. They didn't have it in computer, but she just wrote down info from my email confirmation and it wasn't a problem. The flat screen LG TV llooked newer but channels were grainy. Many stations didn't work because the hotel/TV isn't set to accept digital channels, only analog. Get with the times BW and... More 

Helpful?
Thank TravelLevy
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest We sincerely appreciate your time and effort to write this review. We are so sorry about the TV reception. Rest assured this been addressed in order for us to improve our services. Again, we are so sorry this happened to you. Your business is important to us and is greatly appreciated. We hope you give us a... More 

Ann Arbor, Michigsn
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very Clean. Great Employees. Really enjyed my stay and I am a very "finicky" Road Warrior with many thousands of miles under my belt and dozens of motel stsys. You won't go wrong staying at this Best Western.

Review collected in partnership with Best Western

Helpful?
1 Thank Elmer W
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Elmer: Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Best Western Riverside Inn More 

Leesburg, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night while in Macon and we were well pleased with the price for a clean room. Stayed on second floor and heard no noise from anywhere and everything was so clean. Had a good view to the pool but it was covered for the winter. The staff was very well informed and very nice. The breakfast... More 

Helpful?
2 Thank ksl693
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Valued Guest: We are so glad that you found our hotel to be a good value with clean, comfortable rooms. Your business is greatly appreciated, please make us your home when you are in the Macon. Best Western Riverside Inn, Macon More 

Bradenton
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my stop over place while traveling from TN to home. I always try to het the same room as it is near an exit and extremely quiet. The staff is always very accommodating . I've never eaten here as I leave before breakfast starts. My only complaint is that the foyer where the front desk is smells like... More 

Helpful?
1 Thank SamsGirl2014
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Sams Girl Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. Best Western Riverside Inn Macon More 

Westerose, Canada
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Large, spacious hotel. Room decor was very nice, the bed very comfortable. Front desk staff was very friendly and helpful. Very good breakfast, with plenty of options. Only reason for not giving this hotel 5 stars was the way I was treated by the manager when I attempted to do some laundry. After inserting the correct amount of money for... More 

Helpful?
Thank Laurie S
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Dear Laurie Thank you for taking time to post a review of your recent visit at our hotel. Our guest comments are very important to us as we work to upgrade and improve our facility. Rest assured your comments will be addressed. We appreciate your business and hope you will give us another chance to serve you. Best Western Riverside... More 

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