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BEST WESTERN Riverside Inn

#10 of 66 Hotels in Macon
Certificate of Excellence
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2400 Riverside Drive, Macon, GA 31204
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BEST WESTERN Riverside Inn
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BEST WESTERN Riverside Inn
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248 reviews from our community

Traveler rating
    107
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    23
    17
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Ann Arbor, Michigan
Top Contributor
135 reviews 135 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You need to get inside to see the improvements that they are making. Their building borders a well kept green area with a very nice pool. Too bad they were just starting to fill the pool with water. The rooms were adequate and are a great value for what you get. The only negative was that when people arrived in... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations More 

Page, AZ
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is near a freeway exit, and is near several good restaurants. The hotel was clean and offered a good breakfast. The staff was attentive and very nice. The room had good insulation. We were next to the vending area, but heard nothing.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Port Charlotte, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at the hotel many times during our trip to our winter home in Florida. Last season we told ourselves we wouldn't stay here again. cigarette smoke was filling the lobby and even so bad we could smell it in our room. But because of it's location, we did. This hotel is going through a lobby remodel. Just hope they... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. Thank you for sharing this review. More 

Havana, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The Best Wetern Riverside was clean and very comfortable. The staff were well trained and attentive. The Breakfast was very good. This is my second or third stay at this hotel for business travel and I must say I was surprized to find such a god value in such a busy area of Macon, so close to the interstate. That... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

Columbus, Ohio
Top Contributor
82 reviews 82 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on our way to FL. The room was clean & furnishings were updated. We would stay here again. The pool (which were we not interested in) was not ready to be used as the water was green.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for choosing our hotel. Your comments are very important since we use our guest opinion to make changes and improvements. Again, we appreciate your business, please visit again soon. More 

florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner and I enjoyed our stay at this clean and comfortable Best Western. The continental breakfast had hot and cold items. The breakfast area was kept very clean. The staff was very friendly. Applebee's restaurant is within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad that you found us to be a great place to stay. Our staff is committed to making sure our guest have a clean, comfortable room with some southern hospitality. Thank you for this review and rating of our facility. Your business is very important to us and is greatly appreciated More 

Parma, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

When your passing through an area and it's not a destination stop, you want clean, friendly and comfort. Price helps too. This Best Western was all of those and more. Totally recommend it. The breakfast was very good, and staff was there helping. Checkout fast and easy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Tried to stay here for one night. Checked in. After parking & walking upstairs (no elevator), I found the room had not been cleaned; bed unmade & trash in the room. Went all of the way back to the office & was given a second room. It didn't take long before I realized there was no way anyone should stay... More 

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

I am so sorry that you experienced problems during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. More 

CLEVELAND
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

A quick decision to stay here was a great decision. Attentive staff, hot breakfast, quiet hotel, clean rooms and extremely comfortable beds. Definitely worth the money. Will stay here again in the future.

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for such a wonderful review. As always it is a pleasure to know that we have made our guests stay pleasurable, memorable, and comfortable. We pride ourselves on providing outstanding customer service from check in to check out. I will pass your comments on to our staff, and we look forward to seeing you and again in the... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel! Very quiet despite being right on the interstate. Clean rooms and very good breakfast. The showers are small but that is to be expected with this type of place. Overall excellent stay!

Was this review helpful? Yes
Gloria B, Guest Relations Manager at BEST WESTERN Riverside Inn, responded to this review

On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations More 

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