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All 66 Macon hotels

BEST WESTERN Riverside Inn

2.5 of 5 Hotel   |   2400 Riverside Drive, Macon, GA 31204
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Ranked #12 of 66 Hotels in Macon
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Keith B St. Petersburg, Florida
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193 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Petersburg, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We drove up from St Petersburg on the way to the Mountains of North Carolina and stayed overnight. Excellent value for money, clean and a very comp good breakfast with friendly staff. Red Lobster down the road which was good for our evening meal.

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Buford, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel exterior is not impressive but the hotel was very clean and rooms are well decorated. Safe area with interior hall leading to rooms. Staff was very polite and hotel is conveniently located close to town and close to the interstate. There are several restaurants a short drive from the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. I am glad that you enjoyed the value and the convenient location of our hotel! It is so rewarding to hear that we were able to provide a comfortable and convenient experience.... More

Tampa, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Traveling with family and needed a nice place to stay over night. Wow what a diamond in the rough. Kind of plain Jane exterior, but they make up for it inside. Was not sure why this hotel is not listed as a Best Western Plus. Had everything I needed for a great stay. Clean quiet plush comfort at a pleasant... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for taking the time to share your experience. More

Jackson
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very clean and very nice staff. Very safe place to stay. The price is good. The desk clerks were very nice and receptive to your needs. The staff was very helpful and the owner was there to assit you with all your needs

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a clean and safe experience. Thank you for sharing this review. More

Baxley, GA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff were exceptionally helpful and the Breakfast was excellent providing a large variety of food from scrambled eggs, sausages, biscuits, and waffles. Overall quality of the hotel is excellent as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as helpful as possible. I am so glad that you enjoyed the breakfast and the service. Thank you again for taking the time to share this experience. More

Americus, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I can't tell you in these short words how I love the improvement Mr. Patel and staff have made to this hotel! I love the personal customer service I received when I walk in the front door. Ms. Minnie and Ms. Benita made sure I received everything I ask for and Mr. Patel stopped what he was donning to see... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff (Mr. Patel, Ms. Minnie,... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This place is not worth the money.... The lady at the front desk was GREAT, she was the high end employee type. The lady was there when I checked in at 9:30 PM and checked out the next morning at 8:00 AM....... She had a smile the next day... The rooms smells old and the hotel smells like some one... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

I am glad that you found our staff’s accommodations to be a good value for the rate. However, I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope... More

brooksville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was stopping after a visit to my cousins in Kentucky. I was so tired I didn't care what I had to pay. great surprise the the room was cheap but clean and modern plus comfortable. Of course that's the way it always is with BW

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

It is so rewarding to hear that we were able to provide a comfortable and clean experience. I am thrilled to hear that we exceeded your expectations and we look forward to seeing you again! More

FT. Lauderdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always stay here when returning from Ohio to Florida. It is not just conveniently off I-75 but the staff is so friendly. Bonita is our favorite desk person and Vicki does a perfect job with breakfast Each room has a fridge and microwave which is something that we prefer. We highly recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

We are glad that you found our location to be convenient. We appreciate your acknowledgment of the efforts of our staff (Bonita and Vicki) to make you feel at home and the opportunity to let them know that they're doing a great job! We appreciate your loyalty and we are looking forward to seeing you again. More

Bluffton
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful lobby, nice room, very friendly staff. Had a good time and good meal at a nearby restaurant. Wifi was spotty as some had mentioned when I read it before, but no big problem. Was a great stay and would do it again for sure!

Review collected in partnership with Best Western

Was this review helpful? Yes
Gloria B, Manager at BEST WESTERN Riverside Inn, responded to this review

It is nice to hear that you enjoyed the value and the convenient location of our hotel! I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! We're glad you had a great time with us and we look forward to serving you again. More

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Additional Information about BEST WESTERN Riverside Inn

Address: 2400 Riverside Drive, Macon, GA 31204
Phone Number:
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Riverside Inn 2.5*
Number of rooms: 115
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Also Known As:
Best Western Riverside Hotel Macon
Best Western Macon
Macon Best Western

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