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All 66 Macon hotels

Marriott Macon City Center

3.5 of 5 Hotel   |   240 Coliseum Drive, Macon, GA 31217
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Ranked #16 of 66 Hotels in Macon
A recent review
5 of 5 stars Reviewed August 13, 2014
hjalex Greer, South Carolina
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215 reviews from our community

Traveler rating
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    45
    18
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marriott Macon City Center
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed August 22, 2014

I've stayed at this Marriott at least ten times since it first opened several years ago. It's easily the best full service hotel in Macon. Management and staff are caring and hard working. Unfortunately there are going to be some people/customers that you can't please no matter what. I'm just glad I'm not one of them. Looking forward to my... More

Was this review helpful? Yes
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for staying with us! We really appreciate your kind, encouraging words. We love our customers and love serving you! See you next time! More

Greer, South Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2014

From the moment you walk in the door the staff at this property make you welcome and at home. They have a full service restaurant and lounge. The rooms are comfortable and well appointed. I highly recommend this property! It makes life on the road more bearable.

Was this review helpful? Yes
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to review us. We are extremely proud of our hospitable staff and love that you think they are great too! We look forward to serving you again! More

Paducah, Kentucky
1 review
5 of 5 stars Reviewed August 12, 2014

Loved the room, which had a king bed. Bathroom had a shower which was great. Swimming pool, fitness center. Hot tub was closed due to a leak. Had a bar and restaurant. Would come back and stay again. Very friendly and helpful staff.

Was this review helpful? Yes
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for your review! We are thrilled you enjoyed your stay and look forward to your return. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2014

Horrible customer service!! No one in the front desk knows what they are doing and they have an unpleasant attitude for every question you have!! Worst hotel I've stayed in!! In addition dirty rooms!! Don't stay there!! If possible find another hotel!

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to review us. I am extremely sorry for your experience. I can assure you this is not a common occurrence and all of our staff, including the front desk, completes extensive training. We do hope you will give us another chance so we can provide you with the excellent customer service we pride ourselves... More

Saint Simons Island, Georgia, United States
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 2, 2014 via mobile

This is an outstanding venue for conferences and other kinds of business travel in the Macon area. This was my second stay this year and I highly recommend it. The restaurant offers some excellent menu options from salads to heartier meals such as shrimp and grits. I am gluten intolerant and the cook came out to discuss my options so... More

Was this review helpful? Yes 2
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you so much for your review. We are thrilled you enjoyed our hotel and restaurant! We can't wait to serve you again! More

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 28, 2014

Hotel completely unprepared for a large crowd with a festival in town. People waiting for their rooms in the lobby for hours. We finally got our room after 8pm. In my opinion the hotel was understaffed. The General Manager had the day off.

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Let me first thank you for taking the time to write a review. We are extremely sorry for your experience and can assure you this is not a common occurrence at our property. We pride ourselves on our wonderful, accommodating staff, and hope you will consider returning so we can provide you the excellent service you deserve. More

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2014

The wife and I were driving to Ft. Lauderdale with Macon being the halfway point. We've stayed in other hotels in the Macon area but so far the Macon Marriott City Center has been our best accommodation. What stood out was the hotel staff...they were very pleasant and extremely helpful. The lady at the front desk offered us an inexpensive... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing our hotel and for taking the time to write a review. We are so happy you enjoyed your stay and our staff! We look forward to serving you again next time you are in Macon. More

Oklahoma City, Oklahoma
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 18, 2014

I believe Marriott had the personnel at this property in mind when the slogan "committed to serve" was inaugurated. The staff at this hotel are amazing. It shows they obviously enjoy working here! I could not have asked for friendlier or more attentive service. This was the third time I have had an overnight stay here, each time driving slightly... More

Was this review helpful? Yes 3
Mark B, General Manager at Marriott Macon City Center, responded to this review

Wow! I am extremely grateful, yet humbled by your kind comments. We are extremely proud of our staff's willingness to serve and are so happy you experienced it. We cannot wait to see you next time and I hope to run into you in the lobby! More

Macon, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

Great Food!!! The Server Patrice & Cook Rico did a outstanding job. The food was tastey and hot. We was greeted with a smile by Patrice. The hotel is very nice clean the staff was very courteous and helpful. Our room and all areas of the hotel that we saw very clean up to Marriott standards, we have no complaints... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you so much! We are proud of our local ingredients and fresh produce served in our restaurant and are happy you enjoyed your meal! I am also thrilled our staff took such great care of you. We look forward to your next visit and remember, you don't have to be a guest of the hotel to dine in our... More

Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 11, 2014

Having to get rooms on concierge level was not pleasing to my budget. However, the staff Ms. Furgerson, Mr. Mills, Ms. Perkins and our night server in the upstairs lounge provided excellent service. All our accommodations where great and the food was great. Will stay here again.

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking time to review our hotel. We take pride in our Southern hospitality and are thrilled you experienced our wonderful staff. See you next time! More

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Additional Information about Marriott Macon City Center

Address: 240 Coliseum Drive, Macon, GA 31217
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Macon City Center 3.5*
Number of rooms: 220
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Also Known As:
Marriott Macon City Hotel Macon

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