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Marriott Macon City Center

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240 Coliseum Drive, Macon, GA 31217
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1 room 1 guest
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Marriott Macon City Center
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Hartford CT
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed yesterday NEW

We chose Marriott because of its reputation. We got a clean, functional room and that was the need for a night in travel. But one expects more than mediocrity from a nice hotel. The pool was murky; the hot tub was tepid and cluttered; the restaurant was closed at 7PM (Sunday night). Parking was good, elevators are the best we... More 

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St. Petersburg, Florida
Level Contributor
101 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here on the way to North Georgia with family of 5. Big room enough to fit us all. Very pleasant welcome at the door and at check in/check out. Got complimentary free buffet breakfast coupons for all of us as a Platinum member since concierge club is closed on weekends. I did not expect a hotel of such quality... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for letting others know here on TripAdvisor that we exceeded your expectations on your visit here at the Macon Marriott City Center. We are so happy that you and your family rested comfortably in your spacious room and that our staff made you feel welcome. It was nice to learn that the breakfast coupons worked well for your... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I haven't experienced a staff this customer friendly in a very long time!Customer service was great, locality was perfect,food was amazing, cleanliness was IMMACACULATE! The place was so quiet and thankfully the walls are NOT paper thin! The only thing that sucked was the view from my room😳 Other than that, I can't wait to come back in September for... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center and for the perfect rating. We take great pride in delivering excellent service and clean and quiet accommodations. We are happy to read that you loved our helpful associates, as well as, our convenient location along with the food we served. However, we are sorry for any inconvenience caused. Thank you... More 

Kissimmee, Florida, United States
Level Contributor
230 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the nicer Marriotts we have been to. We spent two nights over a weekend and sleep pretty well. Room was quiet - and shower was hot and had pressure. Checking in was a breeze, checking out (used the app) even easier. All of the staff were smiling, happy and attentive. This is a good one -... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center for your multiple night’s stay and for the perfect rating. It was a pleasure to learn that we were able to meet all of your expectations with our service, accommodations along with the amenities and facilities we have to offer. I will share with my staff of the wonderful job they... More 

Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Stayed at the Macon Marriott recently for 4 nights as part of block booking we placed for a wedding. I would not recommend this to anyone. You cannot walk to down town. It is on a busy road. The booking staff in Macon did not get or block booking correct and did not fix the issue promptly, causing a lot... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay at our hotel and your comments regarding your stay. Please accept my sincerest apologies on behalf of my associates for the housekeeping issues you encountered and for the confusion you were caused regarding your booking and do regret for any inconvenience caused. We truly appreciate our guests taking the time to share these types... More 

Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay every few months and they are always friendly. The greeting at the front desk is 'southern hospitality'. The Lady in the Concierge Lounge makes you feel like a relative. I am allergic to Marriott's sandalwood soap and they are always able to give a non-toxic soap.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon City Center for your stay. We take great pride in delivering excellent customer service and accommodations. Your gracious comments do let us know that we are on the right track. Thank you for appreciating my entire staff, especially my front desk team, as well as, my associate at the concierge lounge who took great... More 

Winter Garden, FL
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just completed my second stay in this hotel in the last four months. I continue to be impressed with the overall cleanliness of the property, as well as the attentive staff. It is a well-managed business that has "hit on all cylinders" during both of my visits. The restaurant and lobby bar are well stocked and offer excellent service.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Wow - thanks for your terrific review which truly made our day! One of the best compliments a hotel can receive is the honor of earning a repeat guest. It is our goal is to provide our guests with a memorable and enjoyable experience from start to finish and we are very happy that we are able to carry out... More 

Fleming Island, Florida
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in Macon for a weekend trip and the only Marriott property available was the City Center. If you've never been to Macon, there are not many options when it comes to hotels. The City Center is the closest to downtown and convenient to the interstate. The property is tidy and the room was clean. Now the rubs; for... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We appreciate the time you took to give us your feedback regarding your stay with us on your weekend trip in Macon. We are happy that the cleanliness of our hotel and the guest room was to your satisfaction. We appreciate your observations. We try our best to maintain Marriott's high standards and we continually strive to improve upon these... More 

Thomasville, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Was at this hotel for a 2 night business trip. The room was fairly clean (food particles on the floor near the bed)and well appointed. It was close to downtown and less than a mile from my meeting site. Big issue for me was breakfast. The buffet was over priced for the items availabe. Grits and two sausage links Costs... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We were so glad to have the distinct pleasure of hosting you at our hotel while on your business trip. It was nice to read that our convenient location and our accommodations made your meeting go off without a hitch. However, we are sorry to know that you were disappointed with the breakfast prices being high and for the minor... More 

Jacksonville, Florida
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 26, 2015

You will get a friendly smile and a warm hello from everyone you pass. The rooms are a little small but very comfortable with plenty of workspace and a large TV. Internet is fast and easy to connect. There is a very nice restaurant on site as well as a Starbucks. Parking is free and plentiful. Simple but comfortable lobby... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing to stay at the Macon Marriott City Center and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and we were able to impress you with our accommodations and some of our facilities. Also we are happy to know that you liked our convenient... More 

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