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Marriott Macon City Center

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240 Coliseum Drive, Macon, GA 31217
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Marriott Macon City Center
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Marriott Macon City Center
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237 reviews from our community

Traveler rating
    82
    68
    52
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    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Second time we've stayed in this hotel. Both times to see concerts downtown. The location can't be beat in regards to downtown proximity. Staff was very helpful and accommodating. I have to give a shoutout to Byron in maintenance for his very quick response to a minor issue we had. Our lamp got knocked over during a middle of the... More 

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Alvin, Texas
Top Contributor
131 reviews 131 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to stay here in Macon rather than Atlanta on our way to the east coast. I read a ton of reviews from surrounding hotels and this was one of the few that had an actual lobby and was a real "hotel" to me. I reserved the room a week prior to our trip and the rate was very... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing to stay with us and for sharing your wonderful experience with our online travelers. I was happy to know you liked our price, accommodations, service and food provided to you. Thank you for appreciating our efforts and for writing such nice comments about us. We appreciate you and hope to have an opportunity of welcoming you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The Elect Ladies of Macon recently hosted a business network breakfast at the Macon Marriott City Center. The staff made us feel like royalty. Ms.Belinda Perkins made sure all of our needs were met.Two thumbs up.Will definitely be coming back.

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your wonderful remarks! I’m glad you enjoyed your recent visit to the Macon Marriott City Center and that our staff went above and beyond your expectations with their exceptional service. I will pass on your compliments to my team and especially to Belinda for making your experience a memorable one. Thanks again for taking the time to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter was at the Medical Center having her baby, these wonderful people basically found us a great room with a complimentary breakfast......it was a great experience with a wonderful staff...will def stay there again....

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

First and foremost, I would like to congratulate you on the birth of your grandchild. I’m glad we were able to make you all comfortable and provide you with a great room with complimentary breakfast. I will relay your comments to my entire team and will be happy to know that they made such a wonderful impression on you. Thanks... More 

Harlem, Georgia
1 review
3 of 5 stars Reviewed 3 weeks ago

I stay at this hotel 4 times a year and have been for approximately 4 years. The staff is always kind and courteous, however, do not plan using the swimming pool area - including hot tub. There has never been one time that I've gone to use them that they were not filthy with scum, dead bugs and other debris... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing us for your stay once again and for appreciating my staff’s effort and service they provide. I was extremely disappointed to hear about the cleanliness issues you encountered in certain parts of the hotel. We want every guest to have such a terrific experience that you can’t wait to come back. In your case we clearly... More 

Senior Contributor
41 reviews 41 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stay at several Marriott locations throughout the year. I wasn't impressed with this location. Staff was ok, not the friendliest. I've stayed at hotels in Athens Ga and Atlanta Ga and they were over the top with service. Wanting to go above and beyond. For the price, i would expect that. When i called room service at 10:42pm she... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

I appreciate you taking the time to review your recent stay at the Macon Marriott City Center and I’m pleased that your overall experience was a pleasant one. I’m glad you liked our quiet hotel, accommodations and the free parking service. Most of our guests love that we are ideally situated in Downtown, close to some great shopping, entertainment and... More 

2 reviews
3 of 5 stars Reviewed 5 weeks ago

As all Marriott properties I have stayed in, pretty nice as far as the property goes. With that being said, all the surrounding area is not pleasant to say the least. I have a wonderful view of a disgusting abandoned building and certainly would not go for a jog through the area. Disappointing...

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center and for sharing your experience with us. I am pleased to hear that you liked our hotel and enjoyed your overall stay. We normally receive wonderful comments from our guests about our location, and I am sorry that you were not too impressed. There is so much to see and do... More 

Gainesville, Georgia
Top Contributor
138 reviews 138 reviews
26 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I was not impressed with the area of town in which this hotel is located. There were numerous police cars arresting a couple of men in the parking lot when I arrived - supposedly drugs, but I wasn't hanging around to find out...Unfortunate first impression, but made me feel unsafe to go outside to my car in the evening. The... More 

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your comments and review of your visit to the Macon Marriott City Center and I’m pleased to know that your overall stay was a pleasant one. We believe our Downtown setting offers endless possibilities to “see, do and unwind” within steps of our hotel, and I was sorry to hear that our location was not to your... More 

Tallahassee, Florida, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 18, 2015

I think that about sums it up. Might be the laziest bartender I have come across. The room was clean, the rest of the staff was helpful, but the lazy and borderline rude bartender ruined it. The whole area needs an upgrade. On a positive e note, the concierge lounge attendant was fantastic!

Was this review helpful? Yes 2
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay and your feedback of Macon Marriott City Center. Please accept my apology regarding our bartender spoiling your otherwise great experience. I have already spoken with our Food & Beverage head to look into this further. We take a lot of time to train our staff as it is extremely important to us that every... More 

Gibson, Georgia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015

No microwave or fridge. Room was clean. We had a meeting there and the walk to the mtng in the collisium is a long walk. Bar, restaurant, Starbucks and snack shop in hotel. Located in great spot near downtown.

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TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We appreciate the time you took to post your review on TripAdvisor and are happy that your overall stay was great. Thank you for your compliments about the clean room, our fantastic downtown location and the many amenities on our property. We would like to apologize for any inconvenience you experienced during your stay, but we hope this did not... More 

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