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Marriott Macon City Center

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240 Coliseum Drive, Macon, GA 31217
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Best prices for: 1 room 1 guest
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Marriott Macon City Center
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here three nights for a convention. We stay here almost every summer for a convention we attend and the service is always very poor. If it was not for the close proximity to the Coliseum we would not stay here. The rooms are usually clean and what you would expect from a Marriott but the customer service is... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay with us at the Macon Marriott City Center while attending a convention. Please accept my sincerest apologies for letting you down and for not providing you with the level of service that you deserved. We truly take pride in our guest service training and the feedback we receive helps us to improve our services.... More 

Savannah, GA
Level Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying in this hotel, while attending a conference at the convention center. First, I cannot compliment the staff enough for the way I was treated over the 3 days that I was there. From the front desk, doormen, maids, concierge and other staff, they make sure that your needs are being met. The room was... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing to stay at the Macon Marriott City Center and for sharing your review with other travelers. I was absolutely delighted to hear how much you enjoyed your stay with us and we were able to impress you with our service, accommodations and facilities. We put a lot of time and emphasis on training to ensure we... More 

Southeast Georgia
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived at this Marriott after having a horrible delay at another hotel. I am glad. This one was much better than where I had booked. They were super friendly and welcomed me. They made my night, since I had a horrible time, trying to check-in at another hotel. I am glad I made the change. The entire hotel was... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay and for posting such a glowing review. It was a pleasure to read that we were able to make it a pleasant experience for you once you arrived at the Macon Marriott City Center and meet all of your expectations with our service, accommodations and facilities. We put a lot of time and emphasis... More 

Raleigh, North Carolina
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room was just fine and what you would hope for in a Marriott. What was frustrating was the bar area and the general area around the hotel. Not super safe, as I would have been a little nervous without my husband. We were there for a wedding and hoped to grab a drink with a group when we returned from... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay and for your feedback of Macon Marriott City Center. Although you liked our accommodations, please accept my sincerest apology regarding slow service. I have already spoken with the Department head to look into this further and take action accordingly. We take a lot of time to train our staff, as it is extremely important... More 

Sparta, GA
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here the evening before I was to have a medical procedure at the Medical Center of Central Georgia. We had obtained a Priceline deal and booked the room at a substantial discount. My husband had to stay an extra night while I was in the hospital, and we were informed that they offer a discount rate to guests... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center during your hospital procedure. I am glad we were able to make it comfortable for you, as well as, you got a great deal. Our closeness to the hospital makes it very convenient for all our guests who have to be in the area for several days. It was nice to... More 

Nashville, Tennessee
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quick overnight stay, we were only on property about 12 hours. Seemed like a pretty standard downtown Marriott. No big issues, we were there so short, pool was closed. Not sure how long for so if coming soon you might want to ask. Beds were not overly plush.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center for your recent overnight stay and for sharing your review with other travelers. I was delighted to hear you enjoyed your stay with us. I hope you will come for a longer stay the next time you are in Macon. Sincerely, Mark Butcher General Manager Macon Marriott City Center More 

Orlando, Florida
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed here Memorial day weekend. The room was fairly spacious, but far less well appointed than what we usually get at Hilton chain properties for the same or less $$; no fridge, no microwave, $9.95 /day extra for wireless, only one non-decaf coffee pack for a room with two people. Cheap, cheap, cheap. We were with a large group... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center as hotel of your choice during your recent visit. I truly appreciate your candid feedback and I am sorry that we were not able to meet your needs in many ways. As we are a full service hotel, we do not provide in-room amenities like microwave, mini-fridge etc. However, I am... More 

Waycross, Georgia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 26, 2015

On a business trip, I stayed three nights at the Macon Marriott. Overall, it is a very nice hotel. The only negative was in checking-in. I had to wait for over an hour as they did not have rooms ready and it was after 4:00. I had not problem once I got into the room. The bed was very comfortable... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for staying at the Macon Marriott City Center on your business trip. It was a pleasure to read that you were pleased with your overall experience at our hotel, including our comfortable bed, shower and facilities. I apologize for the delay in getting your room ready. We do hope to see you here again on your next business... More 

Raleigh, NC
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 26, 2015

I was at this hotel for a 3 day cycling event in Macon. This is a very nice property, within walking distance of the center of town and restaurants. Our room was comfortable and very quiet, even though we overlooked a busy street. Good job on noise insulation. The breakfast left to be desired in terms of having good carbs... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for the wonderful review on Macon Marriott City Center. We are so glad that you selected our hotel for your stay during the cycling event. I appreciate your positive comments about our location and quiet rooms. We are glad we could make the necessary changes for your breakfast and hope that your cycling event went well. We look... More 

Georgia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

My son and I recently stayed here to attend a conference. The hotel was nice, the beds were comfortable and the rooms were nicely appointed. The staff was professional and courteous. Serving drinks and snacks during the managers reception was a nice touch.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

It was a pleasure to have you and your son stay with us during the conference. I am glad to hear that you had a comfortable stay and that my staff was the perfect host. We put a lot of time and emphasis on training to ensure that we provide service excellence to each and every guest. Your positive comments... More 

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