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Marriott Macon City Center

3.5 of 5 240 Coliseum Drive, Macon, GA 31217
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Marriott Macon City Center
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232 reviews from our community

Traveler rating
    79
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    51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
40 reviews 40 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay at several Marriott locations throughout the year. I wasn't impressed with this location. Staff was ok, not the friendliest. I've stayed at hotels in Athens Ga and Atlanta Ga and they were over the top with service. Wanting to go above and beyond. For the price, i would expect that. When i called room service at 10:42pm she... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

I appreciate you taking the time to review your recent stay at the Macon Marriott City Center and I’m pleased that your overall experience was a pleasant one. I’m glad you liked our quiet hotel, accommodations and the free parking service. Most of our guests love that we are ideally situated in Downtown, close to some great shopping, entertainment and... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

As all Marriott properties I have stayed in, pretty nice as far as the property goes. With that being said, all the surrounding area is not pleasant to say the least. I have a wonderful view of a disgusting abandoned building and certainly would not go for a jog through the area. Disappointing...

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center and for sharing your experience with us. I am pleased to hear that you liked our hotel and enjoyed your overall stay. We normally receive wonderful comments from our guests about our location, and I am sorry that you were not too impressed. There is so much to see and do... More 

Gainesville, Georgia
Top Contributor
126 reviews 126 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

I was not impressed with the area of town in which this hotel is located. There were numerous police cars arresting a couple of men in the parking lot when I arrived - supposedly drugs, but I wasn't hanging around to find out...Unfortunate first impression, but made me feel unsafe to go outside to my car in the evening. The... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your comments and review of your visit to the Macon Marriott City Center and I’m pleased to know that your overall stay was a pleasant one. We believe our Downtown setting offers endless possibilities to “see, do and unwind” within steps of our hotel, and I was sorry to hear that our location was not to your... More 

Tallahassee, Florida, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I think that about sums it up. Might be the laziest bartender I have come across. The room was clean, the rest of the staff was helpful, but the lazy and borderline rude bartender ruined it. The whole area needs an upgrade. On a positive e note, the concierge lounge attendant was fantastic!

Was this review helpful? Yes 2
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay and your feedback of Macon Marriott City Center. Please accept my apology regarding our bartender spoiling your otherwise great experience. I have already spoken with our Food & Beverage head to look into this further. We take a lot of time to train our staff as it is extremely important to us that every... More 

Gibson, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No microwave or fridge. Room was clean. We had a meeting there and the walk to the mtng in the collisium is a long walk. Bar, restaurant, Starbucks and snack shop in hotel. Located in great spot near downtown.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We appreciate the time you took to post your review on TripAdvisor and are happy that your overall stay was great. Thank you for your compliments about the clean room, our fantastic downtown location and the many amenities on our property. We would like to apologize for any inconvenience you experienced during your stay, but we hope this did not... More 

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First off- don't be fooled! You have to walk under a dark creepy highway to get to the downtown area from this hotel and the only views from the windows are parking lots and empty industrial buildings. I paid around what I would at a nice downtown hotel in much bigger cities and got a room that was falling apart:... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

I want to thank you for your recent stay at the Macon Marriott City Center and for your compliments about our clean facilities and the staff. We want your stay to be perfect in every respect and I was disappointed to hear that you were not too happy with our location, as we believe there is so much to enjoy... More 

Windermere, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

An example of mediocrity when there's a virtual monopoly in a town like Macon. Wasn't the worst, not near the best. Slow check-in and came back to my room at 5:15 after a long day and my room wasn't yet cleaned. I called the front desk and was told they were sold out and busy, the same line on check-in.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center and for taking the time to post your feedback about our hotel. I am pleased that our staff made you feel at home and that you enjoyed your coffee and breakfast at the lounge. However, I was disappointed to read about the difficulties you had at check in and that you... More 

Greenville, SC
Top Contributor
61 reviews 61 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The service was up to Marriott standards. Hotel needs some updating but comfortable. Within walking distance of downtown. Good breakfast in am. In hotel bar with 4 craft beers, not bad. Though downtown there are some better craft beer bars.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We appreciate your stay with us at the Macon Marriott City Center and thank you for taking the time to post your experience online. We work hard to maintain Marriott's' high standards and I was delighted to read you that enjoyed your stay and were satisfied with our service, breakfast, as well as, our excellent downtown location. We sincerely thank... More 

Charleston, South Carolina
1 review
4 of 5 stars Reviewed 5 weeks ago

Keith Lawson in engineering was extra kind and efficient in fixing a phone problem in our room. Christine Laiso on the front desk was exceptional in performing her duties and then some. They both made our stay comfortable and enjoyable.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to recognize Keith and Christine for the wonderful service they provided you during your stay. We are very proud of them and you can be assured that I will recognize their efforts at the next staff meeting in front of their peers personally. We hope to have the pleasure of welcoming you back soon... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2015 via mobile

The hotel is located in an odd area. It has several abandoned buildings around it and one government building. We didn't see any restaurants but the hotel has one that is very good and reasonably priced. The rooms are nice and comfortable but ours had an adjoining door a we could hear everything from the family on the other side.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center. I appreciate you taking the time to give us your feedback and am pleased you enjoyed your overall stay with us. I was happy to know that you liked your room, the restaurant on our property, as well as, the warm hospitality of our staff. However, I was sorry to hear... More 

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Additional Information about Marriott Macon City Center

Address: 240 Coliseum Drive, Macon, GA 31217
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Macon City Center 3.5*
Number of rooms: 220
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#17 Business Hotel in Macon

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