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Marriott Macon City Center

3.5 of 5 240 Coliseum Drive, Macon, GA 31217
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Marriott Macon City Center
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Marriott Macon City Center
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224 reviews from our community

Traveler rating
    79
    65
    47
    19
    14
See reviews for
42
28
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98
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Greenville, SC
Top Contributor
58 reviews 58 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The service was up to Marriott standards. Hotel needs some updating but comfortable. Within walking distance of downtown. Good breakfast in am. In hotel bar with 4 craft beers, not bad. Though downtown there are some better craft beer bars.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

We appreciate your stay with us at the Macon Marriott City Center and thank you for taking the time to post your experience online. We work hard to maintain Marriott's' high standards and I was delighted to read you that enjoyed your stay and were satisfied with our service, breakfast, as well as, our excellent downtown location. We sincerely thank... More 

Charleston, South Carolina
1 review
4 of 5 stars Reviewed 6 days ago NEW

Keith Lawson in engineering was extra kind and efficient in fixing a phone problem in our room. Christine Laiso on the front desk was exceptional in performing her duties and then some. They both made our stay comfortable and enjoyable.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to recognize Keith and Christine for the wonderful service they provided you during your stay. We are very proud of them and you can be assured that I will recognize their efforts at the next staff meeting in front of their peers personally. We hope to have the pleasure of welcoming you back soon... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is located in an odd area. It has several abandoned buildings around it and one government building. We didn't see any restaurants but the hotel has one that is very good and reasonably priced. The rooms are nice and comfortable but ours had an adjoining door a we could hear everything from the family on the other side.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing the Macon Marriott City Center. I appreciate you taking the time to give us your feedback and am pleased you enjoyed your overall stay with us. I was happy to know that you liked your room, the restaurant on our property, as well as, the warm hospitality of our staff. However, I was sorry to hear... More 

Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a presentation at the civic center attached to the Marriott. The hotel was open and clean and easy to navigate. The staff at the civic center was excellent but the hotel staff could smile a little more. Guest rooms were spacious and clean the beds quite comfortable.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay at the Macon Marriott City Center and for sharing your experience at the hotel and the Convention Center. I am pleased to hear your stay was a comfortable one, and that you liked our guest rooms and found the hotel clean with ample space. We appreciate your business and look forward to welcome you... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed there twice now, didn't leave a review the first time but should have. Same experience this time BAD. The hotel is located is a great place which makes it appealing. However. The rooms are starting to show wear, birth times my room had huge stains this time was horrible. Reminded me of a HOJO The really reoccurring bad theme... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay with us at the Macon Marriott City Center. I am sorry that we let you down on your second visit and did not provide you with excellent front desk service. We truly take pride in our guest service training and the feedback we receive, good or bad, helps us to improve our services. I... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Room was nice but lacking on amenities that I can get with other motel chains, such as free internet service, microwave and refrigerator included in the room rate. My next booking will not be with this company, I am going for a nice motel chain that gives me more bang for my bucks.

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to share your experience online. While I am pleased to read that your overall stay was a good one, it is disappointing to learn that we failed to meet your expectations with regards to the in-room amenities provided. I do hope you will consider a return visit to give us another opportunity to exceed... More 

Tampa, Florida
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed her two different nights in December on our way from Florida to N.C. and we were blown away with both stays. Our only regret was not staying here the entire trip. The building appears to be brand new and all facilities were in great condition. We used the indoor pool/hot tub both times and our kids enjoyed both.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

This is such wonderful feedback and we thank you for your generous five star rating. I am pleased to hear that we were able to live up to your expectations on both your visits last month and that our facilities and service levels were to your satisfaction. I am proud to lead a Team that takes such pleasure in taking... More 

Tifton, Georgia
1 review
2 of 5 stars Reviewed 4 weeks ago

I was just here a few days ago and I must say that I will not be going back there ever!!! I was up there on a three day conference with my job and decided to take a shower. To my surprise there is a layer of hair on top of the drain in the shower which means it had... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Macon Marriott City Center. I apologize that certain areas of your bathroom were overlooked by the housekeeping staff before you checked in. We do not take cleanliness issues lightly and no excuses can be made for this. I was also sorry to hear you... More 

North Port, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

When walking into the room, it was like breathing a fresh air of sunshine. Everything was so neatly made, and the bathroom had all the necessary soap, lotion, shampoo, that was needed. Excellent housekeeping. Thank you for the lovely service. Our luggage was delivered perfectly. I could not find any imperfections.

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for choosing to stay at the Macon Marriott City Center and for sharing your lovely feedback with other travelers. I was absolutely delighted to hear how much you loved your clean and well-appointed room. I look forward to sharing your wonderful comments with our staff. They will certainly appreciate the recognition of their hard work. I hope you... More 

Dallas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 11, 2014

On arrival I found a bright lobby, friendly desk staff, and was checkd in. The room was clean enough, but the chair and ottoman were so stained that I never used them. I am very surprised they had not been removed and cleaned. A charge of ten dollars for internet access was waived when I inquired as to why they... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Marriott Macon City Center, responded to this review

Thank you for your recent stay at the Macon Marriott City Center and for giving us your feedback. I appreciate your gracious comments about our staff and their service. We are the newest full service hotel in the region with a strong commitment to provide well maintained and clean facility, however we are sorry that we missed the mark in... More 

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Additional Information about Marriott Macon City Center

Address: 240 Coliseum Drive, Macon, GA 31217
Location: United States > Georgia > Macon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Macon City Center 3.5*
Number of rooms: 220
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#13 Business Hotel in Macon

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