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All 65 Macon hotels

Marriott Macon City Center

3.5 of 5 Hotel   |   240 Coliseum Drive, Macon, GA 31217
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Ranked #22 of 65 hotels in Macon
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164 people have reviewed this hotel

Traveler rating
    49
    53
    38
    13
    11
See reviews for
33
23
10
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Claxton, Georgia
Top Contributor
52 reviews 52 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arrived a little before 4pm to stay one night. The check in line was backed up to the door. We waited about 20 minutes in line only to find out the rooms were not ready. It is 4:15PM and the room isn't ready? The room that we paid $159 plus tax for?? They said they would call when room was... More

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Elberton, GA
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived on Friday and had an excellent check-in. When we got to the room we discovered that four people were expected to use 3 towels and 2 wash clothes. Since housekeeping was still in the hall way, we asked for an additional towel and wash clothes. We were told they were in the laundry and would be brought up soon.... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

I am really sorry for your experience. That is unacceptable and I appreciate your feedback so that I can better manage my staff and hotel. I assure you I will personally look into these issues and resolve them as quickly and efficiently as possible. We hope you will return and give us another chance to provide you with the excellent... More

Columbus, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I am an elite member of Marriott and arrived a little early for a convention that I was looking forward to. I had planned on combining this trip with pleasure. Upon arrival I was told the rooms were not ready because of late checkouts, I was not offered anything to do or options while I waited. I was told I... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a newer property with a well trained and caring staff. From the front counter to the kitchen the staff was consistent and attentive. Fitness center and pool were nice and the bar/restaurant were inviting. It was much more than I expected.

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Mark B, General Manager at Marriott Macon City Center, responded to this review

We are thrilled you enjoyed your stay! Thank you for the review and for the tip for other guests. We look forward to serving you next time. More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Disappointing experience. Arrived last night at 11:30 p.m. with husband and 2 sons after long drive from Florida. Had reserved and paid for a room with 2 queens, which was noted in their computer. Told by front desk gentleman that although my reservation showed that I had booked a 2 Queen room, they had no room with queens available. Only... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

We apologize for your experience and I will personally discuss this with our desk staff to find out what happened so that this does not happen again. We are happy you were able to find a room for the night, but wish we had been more helpful. We hope you will return to our wonderful city! More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 10, 2014

very clean and new appearance, but the king size bed was so worn out that you could hear the springs creak when you moved on the bed. The HSIS was a real pain to log into and the cable service would pixal out often. The location was not up to Marriott standards. I reviewed the hotel and the management called... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

We are sorry for your experience. We are working diligently to improve our cable and internet services. We hope you will give us another chance to provide you the excellent service and accommodations you deserve. More

GA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2014

The room was clean, quiet and the normal Marriott accommodations. There were foam pillows in the room, so kudos. Bathroom had hot water, heat a/c worked, and the room was quiet. Overall, the best experience in the past three nights on the road.

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Mark B, General Manager at Marriott Macon City Center, responded to this review

We are so happy you enjoyed your stay with us. We look forward to your return! More

McDonough, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 17, 2014

I recently stayed at the Macon Marriott City Center from 02/04/14-02/05/14 for business. We were three separate employees staying in three separate rooms on three different floors and all of us had issues. The first problem was checking in. All three of us had reserved rooms with king size beds – all three of us were checked into rooms with... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

Let me start by saying I am extremely sorry for your experience. We hope you will reconsider and stay with us again to give us the chance to provide you with the wonderful service you deserve. More

Oxford, NC
Top Contributor
115 reviews 115 reviews
29 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 10, 2014

We stayed here on our way to another part of Georgia. The hotel is nice and modern with a spacious, clean lobby and bar area. Check-in was smooth and efficient however there was a noticeable lack of bellstaff (i.e. none) which is not what one would expect at a AAA Four Diamond Hotel. The rooms were typical Marriott rooms which... More

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Mark B, General Manager at Marriott Macon City Center, responded to this review

Thank your for your review. We are happy you found our hotel to be clean and spacious. We look forward to your next stay. More

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 30, 2013

My daughter had a cheerleading competition here. We chose the Marriott because it is connected to the coliseum. We went to walk through the hallway, to the coliseum and the no one would let us in. It was a huge inconvenience to walk all the way around to the the coliseum. If we would have known that we could not... More

Was this review helpful? Yes 1
Mark B, General Manager at Marriott Macon City Center, responded to this review

I am sorry your experience was not what you expected and I am also extremely sorry we were unable to locate the item left in the room. We hope you will reconsider and stay with us again. More

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Additional Information about Marriott Macon City Center

Also Known As:
Marriott Macon City Hotel Macon
Marriott Macon City Hotel
Address: 240 Coliseum Drive, Macon, GA 31217
Phone Number:
Location: United States > Georgia > Macon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#16 Business Hotel in Macon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Macon City Center 3.5*
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