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Country Inn & Suites By Carlson, Macon North, GA

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3915 Arkwright Road, Macon, GA 31210
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Country Inn & Suites By Carlson, Macon North, GA
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Country Inn & Suites By Carlson, Macon North, GA
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187 reviews from our community

Traveler rating
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    60
    20
    14
    13
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71
49
6
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
  • All months
    (187)
  • Mar-May only
    (59)
  • Jun-Aug only
    (30)
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Ayr, United Kingdom
Top Contributor
130 reviews 130 reviews
110 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We used this as a stopover to Savannah, the hotel worked out perfectly for this. The room was really nice with everything we needed and modern, only issue we had was the fridge in the room was really noisy and disturbed our sleep. Breakfast was good lots of choice. There are quite a few restaurant choices around that you could... More 

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Savannah, Georgia
Top Contributor
62 reviews 62 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staff at this hotel were rude, disinterested and unhelpful. From the desk clerk who simply said "no" to our question of whether it was possible to have a room on a higher floor, to the first floor room we were given that smelled like someone had thrown up in it the night before, it was dreadful. The walls were so... More 

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Raj P, General Manager at Country Inn & Suites By Carlson, Macon North, GA, responded to this review

I greatly apologize for your recent stay with us. We strive to be the best in guest satisfaction and I am sorry we fell short of that expectation with you. Poor performance is unacceptable here and will be dealt with immediately. I have taken your comments and will use them in our next staff meeting Thank you for your feedback... More 

Jacksonville, Florida
1 review
1 of 5 stars Reviewed 3 weeks ago

the service once I got in the building was horrible the front desk clerk Tyuan, he was just talking very fast he was no good he act like he had a attitude towards me and my husband and when we qas interrupted by another guest to ask which way to elevator was he threw his pointed finger in the direction... More 

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Macon North, GA, responded to this review

We apologize for the experience you had with our staff member prior to check in. I can assure you that this is not the level of service that we at Country Inns and Suites pride ourselves upon. We have noted your complaints regarding the disappointing service you received from the staff, and we are making the changes necessary to ensure... More 

Top Contributor
176 reviews 176 reviews
37 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at Country Inns all over the South and I can say they are usually "hit or miss", luckily this one was a hit. The gentlemen that checked us in was very professional and gave us some tips on places to visit. The room was very clean and well stocked. The AC got the room nice and cold... More 

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Turtletown, Tennessee
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stopped here on on our way home from a WDW trip. OUr requests for connecting or adjacent rooms was not met, even though it had been noted on the reservation when i made it. Building seemed outdated. Complimentary breakfast was HORRIBLE!! Hard biscuits, sausage was nasty, eggs watery. Breakfast attendant got snappy with me, instead of saying excuse me, she... More 

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Raj P, General Manager at Country Inn & Suites By Carlson, Macon North, GA, responded to this review

I am sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast and the bad service you had with our staff. Our team works hard to make sure our guests are comfortable and receive our best service. Thank you for taking the time to share your comments with us as it has enabled us to take... More 

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