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Candlewood Suites Macon

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3957 River Place Dr, Macon, GA 31210
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Candlewood Suites Macon
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Ranked #8 of 66 Hotels in Macon
A recent review
5 of 5 stars reviewed 2 days ago
Intellectus42 Forsyth, Georgia
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153 reviews from our community

Traveler rating
    102
    34
    8
    4
    5
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37
26
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45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Forsyth, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I don't usually feel the need to leave reviews, but I have to say I was impressed with the staff at this location. Blake, the guy at the front desk, was excellent. He took great effort to make me feel welcomed and gave great suggestions.

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We appreciate the kind comments about our hotel and staff. We consider Blake a valuable member of our team and we are glad that our guests feel that way too. Please stay with us again the next time you are traveling through Macon. Hospitably, Shirley Spillers More 

Augusta, GA
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel room felt dirty. The lobby was good and clean, but that was where it ended. The elevator needs some clean up. The rooms need something...anything. The one I was in just felt dirty. The bathroom had several areas where it was obvious cleaning was not done regularly, and the kitchen area had dust all over it. The top... More 

Was this review helpful? Yes
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Please accept our apologies for your experience at our hotel. As you can see from the other comments, yours is certainly not a typical experience for our hotel or for Candlewood Suites in general. We appreciate you sharing your feedback and we will use your comments for teaching and improvement. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When we got to the hotel, they had one room left and it was a smoking room (which we didn't really want); however, they did they best to eliminate the smoke odor and let us check out the room prior to checking in. Keith did a great job of taking care of us. Would stay there again.

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We realize there are a lot of hotel choices and we appreciate you choosing us. The kind comments are greatly appreciated and we are glad you had a good stay. Please stay with us again the next time you are in Macon. Hospitably, Shirley Spillers More 

1 review
1 of 5 stars Reviewed 4 days ago NEW

This past weekend I reservations for Friday and Saturday that was not filled. I had someone that stays in the macon area personally go and make reservations for a double non smoking room and then I called and verified that the reservations were made everything was a go. Well as we are preparing to get on the road at 6... More 

Was this review helpful? Yes
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

We are so sorry that we did not have your requested room type available. As an extended stay property, we sometimes have guests staying with us for various reasons that aren't sure of their departure date. We are sorry this was an inconvenience for you and we had hoped that finding alternate accommodations for you would alleviate some of the... More 

Macon, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay here each week and Blake (staff) makes sure that I am welcomed and offers suggestions to make my stay more comfortable. Blake always makes an effort to ask how my stay has been and how my work day has been.

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us each week. We appreciate your kind comments about the hotel and about Blake. We feel fortunate to have him as an associate. Please continue to stay with us. Hospitably, Shirley Spillers More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

While heading to Florida, we decided to stop for the night in Macon. We tried 4 other hotels only to be denied because no rooms were available. But tucked in the back behind all other hotels was the Candlewood. We claimed the last 2 rooms and the well exceeded our expectations. Very nice rooms with kitchenette, desk, recliner, nice sized... More 

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. I'm glad you found our hotel. Your kind comments are appreciated and I will let Keith and Blake know you were pleased with their service. Please stay with us again, the next time you are in Macon. Hospitably, Shirley Spillers More 

Carrollton, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Trip to Macon for basketball state playoffs - Rooms were very clean & staff was awesome - Tom helped make sure we had everything we needed. The exercise room was very nice. The hotel is close to Riverside drive so you can get to numerous places to eat within a few miles.

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We are delighted that you had a good stay and were pleased with our location. We are fortunate to have great associates like Tom that love to take care of our guests. Please stay with us again, the next time you are in Macon. Hospitably, Shirley Spillers More 

Jeffersonville, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We thoroughly enjoyed our stay here! Due to weather back home, we had to extend our stay and the property was our home for longer than expected. The staff treated us like family and we are so appreciative of all they did for us. Top notch, excellent!

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

We enjoyed having you as our guest, thank you so much for staying with us. Your kind comments are appreciated and will be shared with our entire staff. Please stay with us again, the next time you are traveling through Macon. Hospitably, Shirley Spillers More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

While moving my mother up north to live with us I came down with a terrible case of bronchitis. This place was awesome and homey. I was able to recover with warm chicken soup and great service. The price was great and having amenities like real dishes a full fridge and burners made an unscheduled layover much nicer.

Was this review helpful? Yes 1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. I am so sorry that you became sick on your trip. I'm very glad you felt at home with us and were able to get better. We pride ourselves in making our guests feel at home. Please stay with us again the next time you are traveling through Macon. Hospitably, Shirley Spillers More 

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 10, 2015

We went to Macon, Ga. on 1/30/15 for a meeting. We had reservations at Candlewood Suites Macon for a 2 night stay with reservations being made about 2 weeks before arrival. There was a group of us meeting and had several rooms reserved and held with a credit card because some were coming in later in the evening. Due to... More 

Was this review helpful? Yes
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. I am very sorry to hear that you had a bad stay. We try our best to accommodate guests in the rooms that they request; however, sometimes because of an unexpected stay over or a guest room problem, that room is not available at check in. Please accept our apologies. Hospitably, Shirley Spillers More 

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