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Candlewood Suites Macon

2.0 of 5
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3957 River Place Dr, Macon, GA 31210
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1 room 1 adult
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Candlewood Suites Macon
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198 Reviews from our TripAdvisor Community

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago via mobile

I enjoyed my stay. My room had a small kitchen area with full size fridge, stove, Microwave and cabinets and cookware and serving utensils, bowls,glasses, etc. I enjoyed the dining room table giving me a nice area to work. My room was clean and quite. My bed was comfortable with warm bedding. Hotel staff were accommodating and friendly.

Helpful?
Thank A TripAdvisor Member
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We are glad that you found your room clean and quiet and your bed comfortable. We appreciate you sharing your thoughts with other travelers and providing us with valuable feedback. Please stay with us again, the next time you are in Macon. Hospitably, Shirley Spillers More 

Enterprise, Alabama
Level Contributor
113 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 28, 2015

Am a IHG Platinum members, travelling regularly for business and sometimes for leisure with family. Opted for this hotel on a family day trip to the Macon area. Hotel is easily found among other chain hotels, a few restaurants are around and conveniently located to the Interstate. Check-in was promptly done. Room showed some wear with stained surfaces all over... More 

Helpful?
Thank canadianquebecer
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for your comments. We appreciate the feedback very much and will use it to make improvements. We have started the process for a complete internet upgrade - the equipment is ordered and we are hopeful that the installation will take place in the next two weeks. Please stay with us again, the next time you visit Macon. Hospitably,... More 

New Palestine, Indiana
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed December 28, 2015 via mobile

To bad to see this but this morning, AFTER sleeping in our room, I saw 5 small undesirable bugs in bathroom!!!! Uck! Stayed here last night (have stayed here on three other trips to Florida) but will NOT be returning! This place needs a lot of work and improvements. No breakfast served here, no ice machine. Guy at desk last... More 

Helpful?
Thank Buckeyebuilder
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. I'm sorry that you did not have a good stay. Your experience is certainly not a common one, and we regret that this happened to you. Please know that we take our guests' comment seriously and will work hard to improve. Please give us another try the next time you are coming through Macon.... More 

Crestwood, Kentucky
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

This was a one night stop over on a trip from Louisville to Orlando during Thanksgiving week. The room was clean and the facility was quiet. The hotel was fresh as it appeared not to be worn. The staff was professional. I would stay again.

Helpful?
Thank Mark J
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We are glad you had a good experience with us. Your comments and feedback are much appreciated and we will share and celebrate them with our associates. Please stay with us again the next time you visit Macon. Hospitably, Shirley Spillers More 

Clarksville, Tennessee
Level Contributor
567 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 510 helpful votes
5 of 5 stars Reviewed November 29, 2015

My husband and I stopped for an overnight stay on our way to and from Clearwater, Fla. We were warmly greeted by Jessica who also thanked us for being a Priority Club Member. She gave us info. regarding closeby restaurants and asked us to let her know if we needed anything. I also met Shirley, the General Manager who was... More 

Helpful?
1 Thank MaryannF650
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us and for your kind comments. We are so happy that Jessica displayed such great customer service and will make sure that she knows she was mentioned. Please stay with us again the next time you visit Macon. Hospitably, Shirley Spillers More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

I was here on business last week and my usual hotel was full so I gave CW a try. I knew immediately I'd made the right choice. The staff was extremely kind and hospitable, going out of their way to accommodate me. The room was lovely. Clean and comfortable. It is quite obvious that they have a top notch housekeeping... More 

Helpful?
Thank JGriffin1
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We realize that there are many hotel choices and we appreciate you choosing us. We are happy that you had a good stay and excited that you will stay with us again! Hospitably, Shirley Spillers More 

Rutledge, Tennessee
1 review
5 of 5 stars Reviewed November 18, 2015 via mobile

I have traveled over 20 years with our pottery.This was one of the easiest shows I have ever done.This was the friendliest staff ever . From the Manager on down . All of our Needs Meet , Blake Herndon and Jessy Bailey were all 100.% Plus. I will be Back !

Helpful?
Thank gmaanb
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying at the Candlewood Suites. We are delighted that you had a great experience. We will share your comments with the entire staff. Please stay with us again, the next time you are in Macon. Hospitably, Shirley Spillers More 

Florence, South Carolina
2 reviews
5 of 5 stars Reviewed November 11, 2015

First let me say, I love this hotel! I found this Candlewood over a month ago while my home was being renovated. I decided to come to Macon to visit a friend while waiting for my home to be ready, and I wasn't sure if I would need an extended stay or a 'regular' hotel. I called and spoke with... More 

Helpful?
Thank Sharon B
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us and sharing your experience with other travelers. We are glad you had a good stay and hope that you will stay with us again. Hospitably, Shirley Spillers More 

Atlanta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

The location is great, many restaurants around and groceries stores. This is a great value hotel ,The rooms well clean with all the necessary (kitchenette, pots, silverware etc ). Free laundry. The staff is wonderful very friendly and helpful.

Helpful?
Thank Fernando O
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us. We are glad you found our rooms clean and comfortable! Please stay with us again the next time you are in Macon. Hospitably, Shirley Spillers More 

South Georgia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 7, 2015

I had stayed at this hotel once before without incidence, so returning I thought, would be the same. Not so! When we got there, I found hair on my pillow & hair on the sheets. I asked for new sheets, which I got. The desk person asked if I wanted a new room, I looked, but figured after I changed... More 

Helpful?
1 Thank Jo C
MCNCW, General Manager at Candlewood Suites Macon, responded to this review

Thank you for staying with us and providing us with valuable feedback. We apologize for your experience. I can assure you that it is not a typical guest experience at our hotel and we will take active measures to ensure that it does not happen to other guests. Thank you so much for letting us know. Hospitably, Shirley Spillers More 

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