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Rainforest Retreat

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Cron Street Franz Josef, Westland National Park New Zealand
Property Type: Guest house
  • Private home offering rooms to guests; similar to a B&B but without breakfast.
Check Rates and Availability: $172 NZD259 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 2.5 of 5 stars Based on 17 traveler reviews
  • What to Expect:
    • 3 based on 12 reviews Rooms
    • 2.5 based on 11 reviews Service
    • 2.5 based on 15 reviews Value
    • 3 based on 13 reviews Cleanliness

Reviews of Rainforest Retreat

( 1-10 of 17 )
May 15, 2008

My girlfriend wanted to stay here and after reading the reviews I was very worried that the night would be terrible, luckily I was wrong. We arrived and entered reception, (which I was dreading), but we were welcomed in a very friendly manner by a very helpful woman, our reservation was ok, given instructions on how to get to the... more

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1 of 5 stars
Australia
Feb 11, 2008

The one thing that made my stay most unenjoyable was the putrid smell coming from the toilet/shower (wet dog odor). I agree with other reviews regarding lack of quality staff here. For example, when I changed some coins for the laundry, the reception could have mentioned about the detergent, but she didn't. Not until I was informed by another guest... more

Feb 6, 2008
1/1 found this review helpful

There are a number of things about the rainforest retreat i liked; we had a great room which was very cosy after a day on the glacier, there was a fridge in the room and it was nice having the bar near by. However, i found the staff, particularly one female, dreadful. The way we were treated as paying customers... more

Jan 22, 2008
1/1 found this review helpful

This review serves to detail my experience with Rainforest Retreat on the night of 7/1/2008. You will find the customer service we received was completely inexcusable and the overall stay was laughable at best. Two travel companions and I made our reservation for three people on the night of 7/1/08, which was confirmed by their email address on 1/12/07. Our... more

Jan 3, 2008

The Retreat part of the site was lovely, and our lodge was gorgeous, though let down slightly by the hole in the top bedcover. However, while moving the car parking away from the lodges to maintain a sense of retreat sounds like a great idea in theory, trying to cart luggage down a gravel path (ie you can't use the... more

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1 of 5 stars
new zealand
Dec 17, 2007

Booked to stay at rainforest on our bus tour. We were told it would be around $55 for a double but it ended up being $65 for a small shed with a bed in it. Better off booking elsewhere if you want doubles. more

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5 of 5 stars
Minneapolis
Dec 1, 2007
1/1 found this review helpful

The Rainforest Retreat really does have an accommodation option for everyone. There are RV facilities, dorm like rooms, and individual bungalows. We were fortunate enough to stay in one of the bungalows. There are two bungalows back to back similar to a duplex; each with its own deck with views of the rainforest and mountains. The room was a good... more

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1 of 5 stars
Austin, Texas
Oct 20, 2007

We stayed in a treehouse. The room was newer. The toilet was so cold for the entire two night stay that you couldn't even sit on it! We paid 200 to stay, and we pulled up and they were having a special rate for 150. My husband went in, and they would not match the price. The whole point in... more

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4 of 5 stars
Country Western Australia
Oct 15, 2007

Wow, Rain Forest Retreat has very mixed reviews. This may reflect the wide variety of accommodation from camper van sites, to back packer to the rather up market tree houses. Also TripAdvisor have them filed in the B&B section not the main Hotel/Motel slot so perhaps people who stay in the Tree Houses are not finding them to review. We... more

Jul 13, 2007

This accomodation was our biggest disapointment in our 2 weeks of budget hotel, motel, holiday park stays... It was loud, crowded and unclean. The word 'retreat' is a bit of a farce unless you stay in one of the overpriced 'treehouses' (that aren't actually treehouses), the website is quite deceiving. This was far overpriced at $163 for a basic family... more

Reviews of Rainforest Retreat

( 1-10 of 17 )
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Location: Franz Josef, Westland National Park
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Location: Franz Josef, Westland National Park
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Rainforest Retreat Address

Cron Street, Franz Josef, Westland National Park, New Zealand