Upon arriving at the hotel, my husband and I were surprised at the motel-looking concept, as for what we had paid for our hotels (4 star) on our 6 week New Zealand/Australia trip, this place was way down the scale. Although we are basically just looking for a clean, quiet , comfortable room as we're just in it to mainly... more

I was reading through this reviews of other travellers & was surprised to see mostly negative remarks. From my experience, the room is great, modern looking, bed is comfortable, bathroom is clean & new. So I presume that they had given us a refurbished room to stay in. Though its corridor may seemed old & hostel like, but the inside... more

The town of Franz Josef is kind of dull and crappy (only 250 residents) so it's no wonder this hotel is lackluster. It's old, musty, and run down. The room was big, but carpet, bedspread, sheets and bathroom just felt old and dirty. Imagine a road trip across the US and pulling into a random Howard Johnson in the middle... more

Hotel was OK, nothing special. They put us in a room facing the hwy, so it was noisy. Said they were fully booked and could not move us. In such a small town, I'm not sure there would be rooms that are much better, but would look for something not on the hwy. Breakfast was a buffet - again, OK,... more

Shockingly outdated. It was the last place with rooms so we had to stay there. My advice is to book ahead - somewhere else! more

Way over priced for what you get!!! There's got to be better options. Rooms are really outdated. Super basic, no charm. It was clean and located next to the very small strip of town in Franz Josef. If you don't have a car I wouldn't stay outside the main area. The glacier is amazing and totally worth the hike, but... more

Dirty towels and a bed that had not been changed - give this one a miss - staff totally uninterested in the fact that room had dirty linen. The guy next door slept really well we could hear him snoring through the paper thin walls. more

We stayed one night at this in town Motel. The room was dormitory- like but clean and well appointed. the bathroom was clean and well fitted. Biggest problem was all the buses and bus people. They left very early in the morning with much noise from the passengers and buses idling. They had idling buses no more than 10 feet... more

Having read other reviews we had zero expectations but were pleasantly relieved to see it was “OK”. Nothing exceptional, but it had everything we needed and the staff were pleasant enough. As previously reported through Tripadvisor the rooms were not ready until 4:30pm, which was disappointing. In their defence the hotel appears to be “staging post” for coaches so each... more