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Franz Alpine Retreat

Certificate of Excellence
2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
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1 room 1 adult
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240 Reviews from our TripAdvisor Community

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Vacaville, Calif
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

These self-contained units are just a few minutes down the road from downtown Franz Josef. It was nice to leave the town with it's noise and return to this scenic open area. We had a great view, and I walked the fields getting great pictures of flora. Inside was nicely laid out and very pretty. Carpet should probably be replaced... More 

Helpful?
Thank litgirl
Australia
Level Contributor
137 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 1 week ago

This was one of the better places we stayed on our West Coast holiday - spacious, clean and functional. Situated a few k's out of town this Hotel has a lot to offer the family travellers. Free-standing 2 bedroom unit with lounge room and dining table with fully operational kitchen combined with free (unlimited) Internet makes it a good accommodation... More 

Helpful?
Thank AussieHolidays
Gold Coast
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unfortunately was underwhelmed with the accommodation. The staff are very friendly and helpful but the rooms are just modern pre fab buildings with very sparse furnishings and definitely not luxury accommodation as advertised. It was very clean though.There was a nice big lounge suite and next to it a strip of odd carpet in an attempt to cover up the... More 

Helpful?
1 Thank Janine H
Melbourne, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

staff friendly and helpful with local information on arrival. Unit is very spacious and well equipped. Would be better if bedroom curtains were of better quality if they did actually provide a level of block out. Enjoyed our stay and walk to glacier.

Helpful?
Thank Shazbo13
London
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Literally driving down Franz Josef, looking for some last-minute accommodation and very lucky to find this place... Owners were both lovely and welcoming, our cabin was clean, warm and comfortable - the kitchen was more than adequately equipped. My only (pedantic?) feedback would be that most guests might want maybe a separate bin for bathrooms as well as the small... More 

Helpful?
Thank AntsMurray
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Never again! This is a great example of a place that doesn't really 'get' customers or good service. There's no real thought or care shown. Even bumping into the owner as we left she was more concerned with how we parked then asking if we had a good stay or even wishing a nice onward journey. First it was a... More 

Helpful?
Thank spnta
MelO776, General Manager at Franz Alpine Retreat, responded to this review

When your wife called at 10pm (which is 2 hours after the office had closed), we gave her exact directions to the Motel and your room, and it clearly states on the Web where we are located. Also we did tell her exactly where to go, once through the township. When you then arrived at nearly 11pm, you proceeded to... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2015 via mobile

I would come back here again. Its located on a very beautiful place mountain view, quiet, 5 min drive to a beautiful lake for swimming and its 5-10 min drive to the city for shopping. Units are pretty new, nice kitchen, great people at reception. The man there gave us some great tips for nearby activities. The internet speed and... More 

Helpful?
Thank Iman Z
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your response. We are glad you enjoyed our Rural Location as it is beautiful. As we explained upon arrival, the town does only have 1 cable into it and so this sometimes can make WIFI slow. We do find it is good for checking emails etc and dosent tend to stay slow for long. Our beds are... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed December 28, 2015 via mobile

Stayed for one night. The space and kitchen was really great. Enough space for cooking and dining and hanging out with friends. just it is a little far from the city and I had problem with sleeping in single bed so I slept on the floor for the night.

Helpful?
Thank Ali S
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your response. As you hadnt put a bedding config in your booking, your room had 1 x queen and 2 x singles beds. The beds are only 1 month old and we are sorry you choose to sleep on the floor. It is hard to find a balance for peoples different sleeping options. All our media sites... More 

Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed December 9, 2015 via mobile

Stayed for 3 nights. Very impressed with the unit..the space and cleanliness was great and very spacious kitchen for cooking on longer stays. Hubby fell in love with the powerful shower and never running out of hot water!!! Very friendly owners who gave some great recommendations for things to do and the DVD loans were a great touch to a... More 

Helpful?
Thank Sharlene M
MelO776, General Manager at Franz Alpine Retreat, responded to this review

thank you for your favourable review and we enjoyed hosting you. We wish you well on the remainder of your Holiday Kind Regards More 

Gurgaon, India
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 30, 2015

We had booked a 2 bedroom chalet and it was really wonderful. The chalet was well equipped and tastefully furnished. The property was very well maintained. The views from the chalet were simply great. Though the property is a little out of the town, it is just off the main road and easy to find. The only sub-optimal experience for... More 

Helpful?
Thank PrasenMazum
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your review and we are glad you enjoyed your stay. Thank you also for letting us know about the Heater as we have now checked it and found that it had been switched over to Automatic which stays at a constant temperature. This has now been fixed. Enjoy the rest of your holiday and we hope to... More 

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