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Franz Alpine Retreat

4.0 of 5 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
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Certificate of Excellence 2014
Franz Alpine Retreat
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Franz Alpine Retreat
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179 reviews from our community

Traveler rating
    121
    42
    10
    3
    3
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68
66
2
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in a 2 bedroom chalet for 3 nights during October 2014. The chalet was spacious, clean and very comfortable. The kitchen was fully equipped with modern appliances, bedrooms comfortable, bathroom modern and clean. The owners Mel and Amy could not have been more helpful from the moment we checked in to our leaving, they were brilliant. However it is... More

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Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for our honeymoon and the views of the snow capped mountains were really amazing. The owners were very accommodating and friendly. The room was very Clean, spacious and modern, exceeding our expectations. Our only suggested room for improvement would be to perhaps dress the rooms up with some more decor, eg: wall pictures in the bedrooms to... More

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Jennifer F, Manager at Franz Alpine Retreat, responded to this review

For and foremost, congratulations on your wedding. Thank you for choosing Jag Escape Franz Alpine Retreat as a starting point of your new life together. It was a pleasure to accommodate you and we are thrilled you enjoyed your Limo ride into dinner. The views of the mountains are spectacular and it was great that you had the lovely weather... More

Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 4, 2014

New owners have just taken over the property, I booked many months ago under the old owners but had no issues with my booking The chalets are a good size, have good kitchen and bathroom facility's and are quite comfortable. Kitchen and bathroom were both really clean and in good order. Sounds like the new owners have a lot of... More

Was this review helpful? Yes 2
Jennifer F, General Manager at Franz Alpine Retreat, responded to this review

Yes we are still busy making changes to the place and doing up the Chalets even more. We are thrilled you had a lovely time and enjoyed your stay with us. The views are certainly breathe-taking and a joy even in the rain. We are also sorting out the squeaky decks so thanks for bringing that to our attention. Enjoy... More

Lower Hutt, New Zealand
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 30, 2014

Amazing view of the mountains covered in snow out one side and fields galore out the other. Whilst only a 4 minute drive from town, it felt like you were living in the Country. Nice to get away from the hussell and bussel. Free DVD's to watch was awesome after a day in the snow. Managers couldn't of been more... More

Was this review helpful? Yes 4
Jennifer F, General Manager at Franz Alpine Retreat, responded to this review

Thank you for taking the time to write a review. We are delighted you enjoyed your stay with us and were more than happy to help plan your activities whilst you were here. There is so much to do In Franz that it can be hard to know where to start. The view from the chalets is amazing and always... More

Portland, OR, USA
Top Contributor
69 reviews 69 reviews
40 hotel reviews
215 helpful votes 215 helpful votes
3 of 5 stars Reviewed August 24, 2014

The accommodations are individual little cabins/cottages lined up right next to each other, so it feels more like a crowded housing development than a "retreat." Unless somebody closes curtains, your neighbors and you will have great views of each other. The cabins were spacious and basically nicely done, but are starting to feel a little shopworn. It was not an... More

Was this review helpful? Yes 1
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for taking the time to post your review on Trip Advisor. As the new Managers we take on board your comments about your Chalet and are currently in the process of re-doing them. We have a huge passion for the area and do like to help our guests know what is available for them to do in Franz... More

1 review
5 of 5 stars Reviewed August 6, 2014

We stayed for two nights. The cabins are fabulous, really clean and warm. The couple that run the retreat are super nice and gave us breakfast each morning and dvds to watch at night. I highly recommend a stay here but u will need a car as its about 5 or 10 mins drive from the township.

Was this review helpful? Yes
Jennifer F, General Manager at Franz Alpine Retreat, responded to this review

Thanks for taking the time to write a review and we are glad you enjoyed your stay with us. Sometimes it is quite nice to relax and watch DVD's at night when it is pouring with rain and you just want to relax. It is great been only a short drive from town so you can you enjoy both the... More

Hobart, Australia
Top Contributor
73 reviews 73 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 11, 2014

You need a car for this property but most people do. Modern, comfortable and every lounge with a view of the glacier!. Free WiFi a boon. You even get a complimentary continental breakfast tray each day. We will definitely come back.

Was this review helpful? Yes
Auckland
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 24, 2014

First things first. This property is a 5 minute drive from the town of Franz Josef. If you don't have your own transport then this may not be the best property for you. But if you do this is a much nicer location than anything in town. So close you might as well be there, but far enough away that... More

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Singapore, Singapore
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2014

Our family of four adults stayed in Franz Alpine Retreat for 2 nights in March. The chalet was very well-maintained, clean, spacious, and the surrounding mountains were breathtaking. Easy unloading and loading of luggage from the allocated parking lot right outside the chalet. David was very friendly and helpful, ready with information about the restaurants and convenience stores in Franz... More

Was this review helpful? Yes 2
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for your review, it is appreciated. Very happy you enjoyed your stay with us, and yes as beautiful as the West Coast rainforest is the heavy rain and mountains do affect reception at times, such is life here in paradise :) Hope the rest of your travels were amazing! More

Chula Vista, CA
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 2, 2014

My husband, adult son and I stayed 1 night in their "2 bedroom chalet". The unit was very new, modern and clean. Bedroom #1: king bed with inner spring mattress (OK), 2 night stands, a clock, no dresser, no closet and very limited space for any luggage. Bedroom #2: 2 twin beds, 1 bedside stand, clock, no closet, no dresser,... More

Was this review helpful? Yes 1
Jennifer F, Manager at Franz Alpine Retreat, responded to this review

Thank you for your detailed review, I am sure future guests can appreciate the information. We do apologies again for the miscommunication of the type of towels you requested, happy it got sorted for you, there are however heated towel racks in all chalets located next to the sink. The laundry facilities are standard in New Zealand, the sign posted... More

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Additional Information about Franz Alpine Retreat

Address: 2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu), New Zealand
Phone Number:
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Franz Alpine Retreat 4*
Number of rooms: 9
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Also Known As:
Franz Alpine Retreat Hotel Franz Josef

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