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Franz Alpine Retreat

Certificate of Excellence
2 Donovan Drive | State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7886, New Zealand
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Franz Alpine Retreat
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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berkshire
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Accommodation knows as JAGS...... Managers Mel and Nigel, whilst quite helpful on arrival with phone calls etc you could not help but notice the stale smell of cigarettes on Mel, which was not very pleasant. My husband also commented on an alcohol smell? Roomy, but Basic accommodation - Nowhere to hang clothes! Not even one coat hanger. No mirror or... More 

Was this review helpful? Yes
MelO776, Manager at Franz Alpine Retreat, responded to this review

We are most disturbed and utterly disappointed with your unfactual review. Firstly we did not smell of stale smoke. Nigel was doing a burn off prior to you checking in and for this we are sorry if this offended you. As Nigel has not drunk alcohol for over 10 years and Mel had just had a glass of wine with... More 

Brisbane, Australia
Top Contributor
58 reviews 58 reviews
26 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am writing this review after travelling as a family group of 3 adults on a package deal around the South Island. During 2 weeks we stayed in 7 hotels/resorts. Due to knowing only the total cost of the trip, I cannot comment on prices or value for money. This group of cottages is about 5-10 mins north of Franz... More 

Was this review helpful? Yes
MelO776, Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review and we are glad you enjoyed the peaceful of the countryside whilst only being 4 mins from town. Enjoy the remainder of your holiday. More 

Haarlem, Noord-Holland, Netherlands
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We arrived on a misty evening in May, after a long drive. Although the accomodation is not "Petfriendy" the lovely owners gave us a beautiful room with a stunning view on the mountains for a very good price! Thx thx for the hospitality and kindness!

Was this review helpful? Yes 1
MelO776, Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review and we are glad you enjoyed your time with us. We wish you well on the rest of your adventure More 

Cambridge, United Kingdom
Top Contributor
217 reviews 217 reviews
27 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed May 10, 2015

Our stay in the lodge was very comfortable. Everything is there so you can be self sufficient and the continental breakfast ingredients are delivered the evening before. Wifi is free but intermittent due to the location on the Island. The management are very helpful - explaining about attractions and what to do. It is a little way out of town,... More 

Was this review helpful? Yes 2
MelO776, Manager at Franz Alpine Retreat, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay with us. Intermittent WIFI can be a challenge in Franz Josef with 1 cable into the town, but the scenery makes up for it. Enjoy the remainder of your Holiday More 

Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

This accommodation far exceeded our expectations from their web site. The majestic view and tranquil setting on check in took our breath away.The total panoramic view of the snow capped mountains has to be experienced to believe. The 2 bedroom chalet was far superior in space size and comfort than we expected. and hosts Mel & Nigel are a credit... More 

Was this review helpful? Yes 2
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review and we are glad that you enjoyed our Kiwi Roast. It was a pleasure to have you stay with us and experience our beautiful surroundings. We do try to exceed our guests expectations and are thrilled that this time we were able to. We hope you enjoyed the remainder of your holiday and look... More 

Geelong, Australia
Top Contributor
318 reviews 318 reviews
32 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed April 14, 2015

Franz Alpine Retreat offers precisely what makes a stopover memorable. It embodies comfortable accommodation in an extremely well appointed suite in a self contained cabin format, with vistas over the local ranges that nearly take your breath away. It is a little way out of town (not very far) so you can almost feel the quietness. There is plenty of... More 

Was this review helpful? Yes 3
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review and we are glad you enjoyed your stay with us and hope you enjoy the remainder of your holiday. Regards Mel & Nigel More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 12, 2015

Fantastic place to stay for a couple of nights. Our 2 bedroom apartment was clean, comfortable and spacious. The laundry facilities were great. The whole serenity of the place is a drawcard in itself. Away from the crowds. Could very easily stay here for a week or two. Our hosts, Mel and Nigel were extremely kind and helpful.

Was this review helpful? Yes 1
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your positive review and it was a pleasure to host you. We would welcome to have you come and stay with us again in the future. Kind Regards Mel & Nigel More 

Sydney, Australia
Contributor
18 reviews 18 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 9, 2015

We stayed in one of the cottages with 2 bedrooms. The resort looks and feels pretty new. Its owners are very caring. Its away from all the noise and the shops, resturants etc. Couple of the times the owners dropped us at the town centre and the some of the resturants also offer pick up and drop services. So the... More 

Was this review helpful? Yes 2
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your lovely review. We pride ourselves on the fact that even though we are slightly out of town, no one without a car should feel isolated as we will always make sure our guests do get to see the sights. The added benefit of the pick ups from the Restaurants is very handy for our guest. Enjoy... More 

Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 8, 2015

We stayed one quick night in one of their adorable little cottages. The rooms were very very clean, well maintained and well appointed. The only drawback is that because they are built off the ground there is a bit more residual noise (footsteps, etc). You will be happy you booked here.

Was this review helpful? Yes
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your review of our cottages. Sound proofing is one area we try to make time to remedy peak season but find the cottages are very for groups. We are glad you enjoyed your stay. Regards Mel & Nigel More 

Fish Hoek, South Africa
Top Contributor
70 reviews 70 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 5, 2015

This is a really good place to explore the area from. The Retreat is out of the tourist busy-ness of the village - too many people. We really enjoyed our stay here. From the moment we arrived until we left we felt welcomed. The apartment is well equipped and spacious enough for a few nights. Highly recommended.

Was this review helpful? Yes
MelO776, General Manager at Franz Alpine Retreat, responded to this review

Thank you for your review and we are glad you enjoyed the quiet of being in the country whilst still being only 4 mins from the town Regards Mel & Nigel More 

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