We stayed here on our honeymoon recently. Jo was an awesome host! Made us feel so welcome and even gave us a special surprise for our honeymoon. Went out of her way to find out about weather for our trip on the ice. Lovely place, clean and beautiful view. Thanks Jo

We stayed one night at Franz Alpine Retreat. Jo (the owner) was sensational and could not have been more helpful. We had a bedroom chalet - spotlessly clean, very comfortable. The location is a about 3km out of town - and we loved it. Thanks Jo!

We stayed one night at the Franz Alpine Retreat and had a very comfortable chalet with two bedrooms, lounge/kitchen and bathroom, all clean and comfortable. All the windows had fly screens which helped prevent any invasions of sand flies etc. The owner was very helpful and recommended various places of interest. The Retreat is a little outside the town which... More

We stayed for 1 night, it was a beautiful cosy retreat, immaculately clean, well maintained, owner and co were extremely helpful and infortmative, fantastic location, serene atmosphere made it the place we would definitely stay at again!

We found the experience at the Retreat to be excellent all round. The service from the lovely lady was exceptional; she provided us with everything we could need and more. The chalet was spotless and looked as thought it was built this year. No complaints, would definitely come back. Cheers for a great two nights!

We drove from Queenstown and arrived late at town in the evening . Most of the restaurants in the town are closed by 9 or 930 , so we decided to have dinner first before checking in . The location is only 6 minutes driving from city center. There are plenty of restaurants and small grocery shop near the area... More

We shared one unit with another couple on our trip to New Zealand. The unit was large enough to share without feeling crowded. By splitting the fee it was fairly reasonable. This is a no nonsense accomodation, it is like a pre fab home. There were minimal decorations/wall art around the unit. It was clean and tidy. We were provided... More

The jag chalets are spotlessly clean, modern and well designed. Fantastic self-catering facilities also to be noted. We stayed just for one night but were allowed to stay in the chalet for a full 24 hours which was invaluable for us and just one of the examples of how the owner/manager goes out of her way to look after her... More

We were five adults and stayed here for two nights in March 2013. Highly pleased with the personal service we received from the time we landed at reception until checkout. Paul was kind enough to brief us on the local attractions and places to eat. Very handy tips from Paul. Aaron was great to assist us with our service request... More