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Te Waonui Forest Retreat

5.0 of 5 3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
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Te Waonui Forest Retreat
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Te Waonui Forest Retreat
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256 reviews from our community

Traveler rating
    175
    47
    28
    5
    1
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30
160
11
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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There are newer reviews for Te Waonui Forest Retreat
See the most recent reviews
Queenstown, New Zealand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

We did not stay at the hotel however we did meet the staff and hotel general manger. The managers name was Richard Bungeroth. Our vehicle broke down and, even though we were not guests in the hotel, Richard saw to it that we were cared for. He even offered us complimentary drinks"to calm our nerves" and used his personal cell... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Guest Glad that I could be of assistance, and thankfully things worked out and you were able to get back on the road with a minimal amount of fuss :-) We appreciate your feedback as our service culture extends way beyond Te Waonui walls! Yours sincerely, Richard More 

Franz Josef Glacier, null, New Zealand
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

Jason and I had our wedding at the Te Waonui in mid december and we would like to thank the hotel crew for making our wedding reception such a memorable occasion. From our first meeting with Richard and Damien, we immediately realised we were in very good hands and their advice and expertise was invaluable in making all the arrangements... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Faith, Thank you once again for choosing to celebrate your special day with us at Te Waonui Forest Retreat. Your wedding day photos are beautiful and we are all honoured to have been part of the team that assisted in making your day such a great success! Please do not hesitate to contact me directly if I can ever... More 

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 31, 2012

We chose the hotel for a very special new year celebration and we were not let down. The property is the best in town, and the staff, especially Richard, the general manager, went out of their way to make our stay memorable. Thank you.

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear NY008 Thank you for your kind response. You definitely took the excellent weather we had over the Christmas period with you. Yesterday saw the Hari Hari bridge linking Franz Josef to Greymouth being washed away :-O Thank you as well for the personal mention, much appreciated. Yours sincerely, Richard Bungeroth More 

Melbourne
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 30, 2012 via mobile

The place is lovely and could be a 5 rating if the execution had been what it promised it would be. We travel a lot and were disappointed by a number of aspects of our stay. Attention to detail was lacking which was such a shame given the very high cost. Staff were excellent - extremely attentive and doing their... More 

Was this review helpful? Yes 2
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Timginger, Apologies for dropping the ball on basics as well as some finer points of service that ultimately lead to you leaving Te Waonui Forest Retreat with a bad taste in your mouth. Whilst it's a bitter pill for us to swallow, I am pleased to say that we have addressed all areas of concern. You will be especially... More 

London, United Kingdom
Top Contributor
84 reviews 84 reviews
55 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed December 8, 2012

The room was a comfortable standard room, nothing special or luxurious. It was adequate for 2 nights. The big problem was the restaurant! Dinner and breakfast were included in the rate. At check in I was hassled by the receptionist as to what time we would eat, it was a big issue there. Dinner took over 2 hours for 5... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Firefly51, Thank you for your valued comment. All Te Waonui Forest Retreat guests when making a restaurant booking in our Canopy Restaurant are advised that dinner will take at least one and a half hours to enjoy 5 courses. Had you mentioned your time constraint for dinner at any time during the course of your stay we would have... More 

Saint Julian's, Malta
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2012

Stayed in this hotel only becuase booked by agent but what a wonderful experience. Rooms well appointed, great facilities and staff are also worth a mention as they are top notch as to be expected since the Manager Richard sets the standard. Restaurant is also an amazing experience well worth a visit. You will not be sorry. Carol ZTMV -... More 

Was this review helpful? Yes 1
colwyn bay
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 2, 2012

On arrival we were met by a happy, welcoming porter.At the desk we were given hot towels and a delicious cold drink,great after a long trip.In the room we had a bottle of fizz and canapes.The room was wonderful,with a balcony overlooking a forest of fern trees.The bed was so big and soft that I didn't want to get out... More 

Was this review helpful? Yes 1
Auckland Region, New Zealand
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2012

Have taken groups here twice now and both times I have been totally impressed by the welcome given by staff. From the greeting by the Duty Manager, the efficient porters, the refreshing drinks offered on arrival and the detailed explanation of the Hotel surrounds all great. Rooms are luxurious as is the location. The hot pools, the bush, the mountains... More 

Was this review helpful? Yes 1
Wanganui
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 21, 2012

When travelling with a group of experienced globetrotters (41!) I know it will be virtually impossible to please every one of them. The staff of Te Waonui treated my group royally, and in so doing, managed to not only give everyone a pleasant experience, but the best experience in all our stays in NZ and Australia. The Quality of the... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Albert Thank you once again for your feedback.It was great to welcome you and your discerning Canadian guests to Te Waonui Forest Retreat. I look forward to welcoming you back to Te Waonui in future. It was a pleasure dealing with you. Yours sincerely, Richard Bungeroth More 

Christchurch, Canterbury, New Zealand
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

On arrival we were greeted with nibbles and sparkling wine. Our room was large with plenty of sumptuous extras including a bath robe and slippers. The hotel is right next to the hot pools and there is a beauty spa on site. The food in the restraint for breakfast and the 5 course degustation meal was delicious. Overall a fantastic... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Elizabeth W, Thank you for your kind feedback. Thank you as well for making the trip from Christchurch to come and visit.We look forward to welcoming you back in the near future. Yours sincerely, Richard Bungeroth More 

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Additional Information about Te Waonui Forest Retreat

Address: 3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Te Waonui Forest Retreat 5*
Number of rooms: 100
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Also Known As:
Te Waonui Forest Retreat Hotel Franz Josef
Hotel Style:
#1 Romantic Hotel in Franz Josef
#2 Luxury Hotel in Franz Josef
#3 Family Hotel in Franz Josef

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