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All 13 Franz Josef hotels

Te Waonui Forest Retreat

5.0 of 5 Hotel   |   3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
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Te Waonui Forest Retreat
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Ranked #3 of 13 Hotels in Franz Josef
A recent review
5 of 5 stars reviewed 1 week ago
Mary B Painesville, Ohio
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222 reviews from our community

Traveler rating
    149
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    24
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Painesville, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the most memorable stops during our 2 week New Zealand tour was here. Our Maori greeter, Mel, was engaging and genuine. We also appreciated Clement, who practiced patience with our rusty French language skills. Thank you for a peaceful respite in an amazing setting.

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Mary B Pleased to read that Clement and Mel set the tone to a memorable stay at Te Waonui Forest Retreat. Thank you for this feedback and your high rating of our service delivery. Yours sincerely Richard More

New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We went for dinner and were very satisfied with the service and food although we were not in house guests,Great meal with reasonable price in the restaurant,thumbs up for the the lamb rack and squid ink risotto that we had.The service provided was fantastic especially the restaurant supervisor, Marisol.

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear TSWY Thank you for choosing us and I am pleased to read that your expectations were exceeded in our Canopy Restaurant. Thank you as well for recognising our super-star Marisol at the highest level possible on Tripadvisor. Yours sincerely Richard More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a lodge up in the rain forest canopy looking out over the lush vegetation. the room was spacious and well appointed. Breakfast was pre-ordered and delivered to our door. We enjoyed the peace and quiet and loved the views.

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Bob Thank you for your posting and I am pleased that you had such a relaxing time in our enchanted forest. Yours sincerely Richard More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my partner were booked for 2 nights here mid September. Upon arrival we were greeted by Richard (General Manager) and welcomed with a cold drink and a warm face cloth. We were also gifted a massage, hot pool entry and a bottle of bubbles. The room was excellent and overlooked the inner courtyard which is beautiful and very... More

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear IDavies Congratulations on having won this high profile two night stay at Te Waonui Forest Retreat! You will be pleased to know that the proceeds of your Trademe/Te Waonui Forest Retreat auction bid were donated towards Danielle's melanoma treatment as promised, and that Danielle (Scenic Hotel Group employee) is now well on her way to full recovery :-) Thank... More

NSW Australia
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were booked at the Scenic, but thanks apparently, to our travel agent, newzealandcoachtours.co.nz, we were offered an upgrade to the Te Waonui forest retreat. We were welcomed by a kiwi fruit drink, and a Maori warrior! The service was all 5 star, every request we made was met with a "yes". I've stayed in 5 star hotels in Europe,... More

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear John Pleased to read that your expectations were exceeded by Te Waonui Forest Retreat and staff. Thank you for pointing out ... In previous seasons guests were limited to only enjoying our unparalleled Five Course Degustation Menu. This season has seen us remodel things a little, and guests now also have the option of enjoying our competitively priced Canopy... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014 via mobile

From the moment of our arrival we were overwhelmed by the reception at Te Waonui. Richard and his team went out of their way to make us feel welcome and to ensure that we knew how the resort functioned and also hire they coulduld provide and excellent service. The room and bar service are of the best. Tomorrow evening we... More

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Kennytom43 Thank you for your prompt review and it was wonderful to welcome you and your party to Te Waonui Forest Retreat. Pleased to read that you enjoyed Jay's service in our Frond Bar and that you rated your bedroom comfort so highly. Yours sincerely Richard More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 8, 2014 via mobile

From the moment we walked in the door we were in awe of this place. The staff were all extremely attentive, friendly and professional. The facility was simply stunning and it's surroundings were so calming and peaceful. The food was amazing. I just can't fault our experience at Te Waonui. Thank you to all the staff who made our stay... More

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Maree Thank you for your valued feedback and please come again. Yours Richard More

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 7, 2014

Perfect service and very good cuisine . Stayed 2 nights but more would have been better! Only criticisms was lack of newspapers but free and good wifi. Design striking and rooms excellent with balconies.

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Allan Thank you for making the trip to visit Te Waonui Forest Retreat from Christchurch. Please do not hesitate to contact me directly if I can ever assist in future. Yours sincerely Richard More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

We arrived after a 5 hour trip with our 5 year old son who had gotten car sick along the way at the Scenic hotel in FJ. Needless to say we were tired and a bit grumpy, when the hostess said M'am we would like to upgrade you to our sister resort. After getting over the too good to be... More

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear 3Brownies Thank you for your valued feedback and high rating of our service delivery at Te Waonui Forest Retreat. I am glad we ensured you felt relaxed and at home after your scenic West Coast drive, which as a parent myself, I know can feel slightly longer with young children! Yours sincerely Richard More

New York City, New York
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 16, 2014

There are many good hotels in Franz Joseph and Te Waoni is certaily one of them. Having said that, it is not a great hotel and the service was not up to what one would expect for the price. The tasting dinner included with our stay was just so-so, and the front desk staff messed up our excursion reservations. They... More

Was this review helpful? Yes 2
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Joe Accepting blame for your river rafting activity cancelled owing to river flooding 6 months ago is not a "pot shot" I will take on the nose ... At the time we assisted you with booking alternative activities as the last thing any of us at Te Waonui wanted was for you to spend the majority of your 2... More

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Additional Information about Te Waonui Forest Retreat

Address: 3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Te Waonui Forest Retreat 5*
Number of rooms: 100
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Also Known As:
Te Waonui Forest Retreat Hotel Franz Josef

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