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Te Waonui Forest Retreat

5.0 of 5 3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
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Te Waonui Forest Retreat
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Te Waonui Forest Retreat
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289 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rotorua District, New Zealand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Driving to Franz Josef is a long trip from any where... Upon our arrival we were greeted at our car, luggage was out hands and replaced by a refreshing drink before we even go in the doors. Deep breath and I am relaxed. Like walking into a spa, it is serene at every turn. The room was extremely comfortable and... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Top notch rooms with views of the forest (up in the canopy), excellent dinner (5 course experience) and breakfast that was really over the top. Staff was very pleasant from check in to check out. they even had a dancing Maori greet you with a welcome drink!

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

A stay at Te Waonui is a truly five star experience. We were there for two nights and absolutely enjoyed our time there. The rooms are private and face into a courtyard that actually resembles a rain forest; sitting out in the balcony you'll actually feel lost! A bottle of champagne [excellent] and box of macaroons [albeit, slightly stale :(... More 

Was this review helpful? Yes
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear CSK12347 Better check those macaroons :-0 !! Thank you for your valued feedback and high rating of our service delivery. Yours sincerely Richard More 

Sydney, Australia
Top Contributor
823 reviews 823 reviews
236 hotel reviews
331 helpful votes 331 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a destination retreat: best to stay in and experience it instead of just using it as a base of operations. With an in-house spa and the glacier hot pools a short walk away, you can truly relax here. Built to enclose an area of native rainforest, it's a green and peaceful space. Melvin the Maori (in full regalia)... More 

Was this review helpful? Yes 2
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear The PackedBack Receiving a positive response from someone with a distinguished TA pedigree like yours is very special! Thank you, and we are glad that you enjoyed your time with us at TW during your exciting travels of New Zealand. Yours sincerely Richard More 

Sao Paulo, SP
Top Contributor
65 reviews 65 reviews
48 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were really scared of getting there and totally regretting the price we paid. But it was worth EVERY penny! Best service ever and the nicest people work there! From the bell boy to the General Manager, everyone did their very best to make our stay the most enjoyable possible. Right at check-in they gave us a family room which... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Poliana23 Thank you for assisting us to ensure your time with us was so enjoyable. As General Manager I always appreciate hearing requests and suggestions to make the stays of our valued guests extra-special. We understand that there are no second chances in this business so thank you for affording us the opportunity to exceed expectations. Yours sincerely Richard More 

Ahmedabad, Gujarat, India
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our travel agent had booked Scenic Hotel Franz Josef Glacier for us for 2 days and 2 nights. Upon our arrival, we were told that we were up graded from a 4 star to a 5 star property i. e. Te Waonui Forest Retreat. Our stay here was pleasant. The staff was extremely helpful and pleasant. Rooms are decent and... More 

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Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Tarak555 Thank you for your feedback and I am pleased that you felt well looked after during your time with us. Yours sincerely Richard More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Unfortunately we were not happy with this hotel due to the high price tag. We stayed here for two nights in between Arthurs Pass and Queenstown. The rooms are clean and modern (bedding nice) but we could see into other rooms and not really any views of the rain forest. For the price we paid, we expected a suite type... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Kelly We find that guests that travel to Franz Josef understand the likelihood of encountering rain before entering our rainforest, and generally roll with Mother Nature's punches ... Whilst there is little we could have done about the weather conditions I just wish you could have raised your displeasure at the time, as our team would have done everything... More 

Perth, Australia
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Our family had a wonderful stay here for 4 nights and wish it could have been longer. it was a lovely respite from driving for a few days. Peaceful forest views from our bedroom and balcony. The degustation dinner was very tasty though very filling ( might want to have a light lunch so that youre nice and hungry for... More 

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Suzielee Thank you for your review and photo's! I always have to chuckle at the Melvin Maori Warrior ones, I am convinced guests take more pictures of him than of our glacier :-) Yours sincerely Richard More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an amazing time here. Staff were wonderful and location was beautiful.Were met with a very warm welcome and staff were always happy to help with any queries we had. We got to stay here for three nights and it was the highlight of our trip.

Was this review helpful? Yes 1
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Mitchell Thank you for choosing to stay three nights with us at TW and I am glad that our staff ensured your stay was an enjoyable one. Thank you once again for this valued feedback. Yours sincerely Richard More 

Auckland Region, New Zealand
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

There is nothing to say about the staff, but this hotel is not worth the price it is sold for : the floors in the room are not clean (Room #1023). There is no real privacy in the room because you can see and be seen from the room opposite. I can only blame the marketing department and management for... More 

Was this review helpful? Yes 5
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Elefanton You can imagine my disappointment when I read your review which smacks of fiction, smear, confusion and even racial slur. Of all the discerning guests in the world that stay with us it is unbelievable that a New Zealander, who at no point raised one of these issues during his/her stay then chooses to bag us in a... More 

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Additional Information about Te Waonui Forest Retreat

Address: 3 Wallace Street, off State Highway 6, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Location: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Te Waonui Forest Retreat 5*
Number of rooms: 100
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Also Known As:
Te Waonui Forest Retreat Hotel Franz Josef
Hotel Style:
#1 Family Hotel in Franz Josef
#1 Romantic Hotel in Franz Josef
#2 Luxury Hotel in Franz Josef

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