We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Fox Glacier hotels

Heartland Hotel Glacier Country

3.0 of 5 Hotel   |   State Highway 6, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Hotel amenities
Save Saved
You added Heartland Hotel Glacier Country to your Saves list
Heartland Hotel Glacier Country
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Orbitz.com Booking.com
and 9 more sites!
16%
Ranked #10 of 10 hotels in Fox Glacier
Write a Review

43 people have reviewed this hotel

Traveler rating
    0
    4
    12
    12
    15
See reviews for
4
23
4
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Brussels, Belgium
1 review
2 of 5 stars Reviewed March 5, 2014

We checked out late in the morning (around 11.30) and they asked us to pay a surcharge. We explained that nobody informed us at the check in about those strict conditions but it did not help. Not good souvenir.

Was this review helpful? Yes
Devizes, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 2, 2014

Where do we start! Possibly the worst room we have ever stayed in. The room was desperately in need of decorating and refurbishing not to mention a darn good clean! We put our bags on the spare bed as the carpet was none to clean. The 'shower' was pathetic - a good watering can is better! The toilet bowl was... More

Was this review helpful? Yes
Christchurch, New Zealand
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2014

Good central location and looked OK from the street but once past reception the atmosphere was bleak and dark. Room was tired and delapidated - peeling paint, black toilet bowl - generally depressing.With the bathroom door shut the toilet was still visible from the main room Onsite parking was confusing and inadequate for a hotel with so many rooms. Not... More

Was this review helpful? Yes
Witham, United Kingdom
Top Contributor
106 reviews 106 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 19, 2014

You know that you are in trouble when you arrive after 3 o'clock and the room is not ready. Call me a snob but backpackers may have considered acceptable but this really was not up to the standards we had come to expect. The room was dirty, the door would not shut properly. No chairs to sit on! No lock... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed January 12, 2014

This hotel is right in town so is ideal to reach everything you need at The Fox Glacier. Our booking had stipulated a twin room (one single One queen bed) of which we arrived to two single beds. However the lovely man on reception sorted it out for us. Apparently a "head office" mistake. We did our booking online.The hotel... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 2, 2014

When we arrived for check in at 3.30 an hour and a half past check in - our room was not ready. I wish we had of left then. Unfortunately we had prepaid so had to stay but luckily it was only for one night . The room was musty, dated , roof was peeling. While I complained and asked... More

Was this review helpful? Yes
Sydney, Australia
1 review
1 of 5 stars Reviewed January 1, 2014

Read all the worst reviews then lower your expectations. We forfeited our second prepaid night and that was better value than staying here. Rooms look like they have not updated since about 1970, noisy, musty, wi-fi "broken". Avoid at all costs

Was this review helpful? Yes
Dorset, England
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 16, 2013

Very basic, public area dirty. Glad we were only there for 2 nights, if we had got there earlier we would have cancelled second night. Disappointed as we had booked based on views on Trip Advisor, did we confuse Motel with Hotel?

Was this review helpful? Yes 1
Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2013

My mum sister and I checked into a triple room with the hotel manager who was not a friendly man so that put us off before we saw the room. The room had double and single bed and was very small for 3 people. The decor was so out dated and was more like staying in a 60s motel, very... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 26, 2013

Considering this was the most expensive hotel we booked for our three week tour of NZ, we were terribly disappointed with the accommodation offered. The room decorations were like something out of a time warp, with a pervasive musty smell and damp patches on the carpet.The bathroom was very outdated, with the sink located on a bench next to the... More

Was this review helpful? Yes 1

Been to Heartland Hotel Glacier Country? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heartland Hotel Glacier Country

Also Known As:
Heartland Hotel Fox Glacier
Address: State Highway 6, Fox Glacier, Westland National Park (Te Wahipounamu) 7859, New Zealand
Location: New Zealand > South Island > Westland National Park (Te Wahipounamu) > Fox Glacier
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 10 hotels in Fox Glacier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Heartland Hotel Glacier Country 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Cheap Tickets, Tingo, Priceline, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Heartland Hotel Glacier Country reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Heartland Hotel Glacier Country, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.