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All 2 Whakapapa hotels

Skotel Alpine Resort

3.5 of 5 Hotel   |   Tongariro National Park, Whakapapa, Tongariro National Park 3951, New Zealand
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Skotel Alpine Resort
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Ranked #2 of 2 Hotels in Whakapapa
A recent review
4 of 5 stars reviewed 5 days ago
kristidrain Napier, Hawke's Bay, New Zealand
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203 reviews from our community

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    22
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56
79
11
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Napier, Hawke's Bay, New Zealand
1 review
4 of 5 stars Reviewed 5 days ago NEW

For the price the backpacker room accommodation was excellent, bathrooms modern and clean. Service was excellent, location couldn't be better. However, don't be tempted to eat in their restaurant due to convenience! - very poor quality food.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent place to stay if you intend to go up the ski field a few times in the duration of your stay. We stayed at the backpackers room with our baby and we were very pleased with the access of the guest lounge. Although the kitchen facilities were not up to standard (the microwave specifically), it didnt dampen the mood... More

Was this review helpful? Yes 1
Auckland, New Zealand
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is in the perfect spot for both winter skiing and summer tramps. While it is a little tired it is warm and comfortable and has all you need. Fridge tea and coffee making facilities in rooms. We have stayed here 3 times now and staff have been consistently friendly and helpful. Not necessarily accurate with mountain information though. They... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A wonderful warm welcome. The Skotel is a lovely hotel ideally situated for those who like to enjoy the snow. The hotel doesn’t look much from the outside but once inside you are greeted by lots of natural wood with a real alpine feel. The staff were excellent, very friendly and helpful. We had a superior room which was totally... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Four of us were staying in the area and decided to try the Skotel Terrace Restaurant for dinner on Monday. We arrived to find the restaurant at capacity - which we took as a good sign that the restaurant was a popular choice. We did later find out that it was a tour group that had packed the place out.... More

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Toowoomba, Queensland, Australia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The beds are riddled with stains and bed bugs. After leaving the hotel i broke out in a rash all over my hands and back so that was fun. Was told that we could use the shared kitchen to cook our lunch. Upon requesting on where it was, we were told by the staff that we were not allowed to... More

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed August 14, 2014

The Skotel is in an awesome location, very close to ski slopes, easy for day skiing and return to relax. The nearby bush walks are great especially at night when the path is illuminated with snow. The views around are awesome particularly when it snows and the area is covered with snow, had heaps of fun just enjoying the snow... More

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Paraparaumu Beach, Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 14, 2014

The skotel is in a great location in terms of access to the mountain. It's getting a bit tired and attention to maintenance needs some work (e.g. TV in room not working - complete with a note saying it wasn't). It's a bit pricey for what you get in terms of room size etc. But is was clean, the staff... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 12, 2014

Welcome by guest services agent at reception was accommodating, considering we were a "Walk In" thought we could have got a discount been we arrived late evening and it was only the 1 night. Room was clean, cosy & warm. The only down fall was no coffee machine in room, Kettle was ancient, TV had terrible reception & decor extremely... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 2, 2014

Extremely dated decor throughout the entire hotel. Though the rooms were warm and cosy, our first room had dodgy plumbing so we were moved to another room with slightly less but still dodgy plumbing. Bed was extremely uncomfortable. With the exception of one lady chef the staff were fantastic in every respect. Price seems to be based solely on location,... More

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Additional Information about Skotel Alpine Resort

Address: Tongariro National Park, Whakapapa, Tongariro National Park 3951, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Skotel Alpine Resort 3.5*
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Also Known As:
Skotel Alpine Hotel Whakapapa Village
Holiday Inn Tongariro National Park

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