We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Skotel Alpine Resort

3.5 of 5 Tongariro National Park, Whakapapa, Tongariro National Park 3951, New Zealand
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Skotel Alpine Resort
Professional photos View all
Browse nearby
Skotel Alpine Resort
Write a Review

222 reviews from our community

Traveler rating
    46
    72
    55
    23
    26
See reviews for
62
84
13
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (56)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (55)
All months
Bengaluru (Bangalore), India
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely room with the view of Mt. Nguaruhoe. We were there only for two days so can't say much. I found the staff friendly and helpful. Amazing location, great views. I would advise anyone who wishes to stay there to go for a queen size room and not the cabin.

Was this review helpful? Yes
Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I recently stayed here as part of a G Adventures tour around NZ. We were meant to do the Tongariro crossing but unfortunately the weather was too bad. The hotel was nice enough - the rooms looked a bit tired but were perfectly serviceable. The food in the restaurant was fine and the bar was cosy.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 weeks ago

I am shocked by the number of positive reviews on this place. We stayed here for 2 nights last week to do the Tongariro crossing. I agree with previous reviewers that its a great location with amazing views and the staff was friendly & helpful. However, the cabin we stayed in was barely inhabitable. There were wear spots and rips... More 

Was this review helpful? Yes
Wayne S, General Manager at Skotel Alpine Resort, responded to this review

The cabins certainly need upgrading. Since July 2012 we have been negotiating with the Department of Conservation for a longer lease to justify a major upgrade. In the process we have spent over $10,000 on reports. Their latest email promises an answer within the next 4 weeks. In the meantime some more minor refurbishment is being undertaken. All of our... More 

Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Managed to get a fairly basic room for the night at the last minute. Was clean and tidy and what you would expect for the price. The location is simply amazing. Had dinner and tea in the restaurant, which was good food at reasonable price. Do recommend.

Was this review helpful? Yes
nyc
Top Contributor
57 reviews 57 reviews
53 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is up in the middle of nowhere next to some volcanos. We were in the cheap rooms which were super tiny but had three to a room (one set of bunk beds and one not so comfy and saggy bed) with little other extra space. But hey you don't come here to hang in your room!! unless you... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2014

We stayed for a couple of nights in cabin no 1. The scenery and surrounding tracks were fantastic - despite having rain on/off for the entirety of our stay. The restaurant and bar is not that interesting, and the main hotel areas are a bit grotty. Especially the spa and sauna area downstairs needs a good clean. The spa pool... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed November 4, 2014 via mobile

Hoped this would be a great holiday but it wasn't. Due to the staff not being trained and dishonest. If only the information given was correct then my family and I would of had a better holiday. If you can handle people who tell you one thing and then do another then book this place other wise stay away.

Was this review helpful? Yes
Wayne S, General Manager at Skotel Alpine Resort, responded to this review

We are very sorry to find Cyril is so confused. He did not stay at Skotel at all. His deposit was not refunded because he cancelled within our 24 hour policy. We were instructed to cancel his reservation by the third party booking agent he used, Expedia which instructed us and confirmed to him the deposit was to be kept... More 

Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 1, 2014

This hotel is up in the middle of nowhere next to some volcanos. We were in the cheap rooms which were super tiny but had three to a room (one set of bunk beds and one not so comfy and saggy bed) with little other extra space. But hey you don't come here to hang in your room!! The reason... More 

Was this review helpful? Yes
Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2014

We stayed at Skotel twice. The first time we had a room with a view towards Tongariro which was very nice but still expensive considering the rooms/beds are quite dated. The second time we ended up paying even more for a room looking right onto the car park without any privacy. The beds were in terrible condition, we actually found... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 12, 2014

There are only a few accommodation options this close to Whakapapa, and unfortunately this allows establishments such as the Skotel to get away with maintaining a very basic standard while charging similar prices to high level offerings in other centres. This is particularly reflected in the restaurants food quality and pricing, but can also been seen in room size /... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Skotel Alpine Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Skotel Alpine Resort

Address: Tongariro National Park, Whakapapa, Tongariro National Park 3951, New Zealand
Location: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Skotel Alpine Resort 3.5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Skotel Alpine Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Skotel Alpine Hotel Whakapapa Village
Holiday Inn Tongariro National Park

75 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
View from room (7)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (12)
Viewed
Family/play areas (2)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
0:21
Videos (1)
Viewed
Pool/beach area (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay