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Chateau Tongariro Hotel

4.0 of 5 State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
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Chateau Tongariro Hotel
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Chateau Tongariro Hotel
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678 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Chateau Tongariro Hotel
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Auckland
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 22, 2013

This should be a national treasure! The location is amazing but it feels like it could fall into such disrepair that it becomes a back packers.The dining room lacked character. The lone mirror was too small for the scale of the room, as if neighbouring mirrors or paintings had been stripped off and sold. The lounge was grand and I... More 

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London, United Kingdom
Top Contributor
79 reviews 79 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 21, 2013

We didn't stay here but went in for a scone and cream tea. The building is beautiful. The staff were friendly. We felt a little out of place as it is quite a grand place but it was a lovely memory. We sat on a settee which looked out at the volcano sipping our cups of tea and felt like... More 

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2 reviews
4 of 5 stars Reviewed April 18, 2013 via mobile

If you are looking for somewhere with old world charm and elegance, then you will find it here in this grand hotel nestled in Tongariro National Park. Once checked in you enter the gracious lounge rooms with huge windows opening to magnificent vistas of the mountains. To the right a glint of chandeliers sparkle beyond lead light doors of the... More 

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Dillon, Colorado
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2013

This hotel is in beautiful surroundings settled at the bottom of the majestic Mt Ruapehu. It is an old building that has old school glamour with chandeliars and velvet curtains in the main lounge area just off the foyer. The room was comfortable and the view amazing. There is a communal hot pool area that is very relaxing and also... More 

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israel
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 14, 2013

Sitting in the lobby watching the volcanoes through the huge windows sipping some coffee.what else can one ask for.the majestic hotel controls the valley enabling the hotel guests to see the beautiful scenery at all times

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Auckland, Auckland, New Zealand
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 7, 2013

From the first glimpse of this magnificent building & location our excitement was confirmed. We were on the way to Chateau Tongariro for the night to celebrate our 25th Wedding anniversary. The special event held this particular weekend of "Rat Pack" dinner and show was superb! We were allocated a lovely room (upgraded I believe, nothing mentioned from us about... More 

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Tauranga
Top Contributor
66 reviews 66 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 5, 2013

After years of wanting to stay here,we were finally in the area, so thought we would stay a night instead of Taupo. Staff on arrival were friendly but not as polished with service as I would've expected. The huge lounge bar area still had the old world glam, with chandeliers & great views out of the picture windows. We were... More 

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London, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 4, 2013

Why did I think of the Shining when I pulled up at the Chateau!? I get the feeling that the Chateau has seen better days: lots of grandeur, huge windows in the hushed lounge area, amazing location (really amazing). Our bedroom showed its age and was fairly uninspiring, the bathroom needed a refit. We were put off the main restaurant... More 

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Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2013

Chateau Tongariro is in the perfect location. The views were spectacular and the food was surprisingly great. Limited internet- extremely slow and frustrating. The staff tried to help but most were not internet savvy. The cafe, dining room, and the take out deli was delicious and very helpful in packing for the tongariro crossing. For a fee the hotel arranges... More 

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Hong Kong, China
Top Contributor
79 reviews 79 reviews
46 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed March 31, 2013

The staff are really quite nice at this hotel but are fighting a losing battle due to a serious lack of investment in restoring this hotel to its former glory. It feels part museum and part nursing home. The rooms have a peculiar smell which might be damp be we were unsure. The food at the attached cafe is basic... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(7)
  • New wing(6)
  • Ruapehu room(4)
  • Lounge area(4)

Additional Information about Chateau Tongariro Hotel

Address: State Highway 48, Whakapapa, Tongariro National Park 3951, New Zealand (Formerly Bayview Chateau Tongariro)
Location: New Zealand > North Island > Manawatu-Wanganui Region > Tongariro National Park > Whakapapa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Chateau Tongariro Hotel 4*
Number of rooms: 106
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Also Known As:
Bayview Chateau Tongariro Hotel Tongariro National Park
Bayview Chateau Tongariro National Park

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