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Hotel Du Lac

#6 of 19 Hotels in Macae
GreenLeadersPlatinum level
Rua Ailton da Silva 20, Morada das Garcas | Bairro Lagoa, Macae, State of Rio de Janeiro 27920430, Brazil
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1 room 1 guest
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Hotel Du Lac
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (11)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (11)
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Montevideo, Uruguay
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 10, 2015

Probably the relation price to quality is quite good being an oil city. Rooms are big but they do not take too much advantage of that, and wood furniture makes it very obscure. The Pecado beach is less than 2 blocks, nice to swim if you like rough sea. The Cavaleiros beach, better one, is 2.5 Km, then maybe a... More 

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your feedback. It is appreciated as a basis for improvement. We are in the process of some room refurbishments; an ongoing process. At this time of the year (early January), it is very quiet in Macae as many corporate customers reduce travel for holiday period. Unfortunately, the hotel cannot control the weather and waves; sometimes the Pecado... More 

1 review
5 of 5 stars Reviewed October 9, 2014

It's a nice place to stay while I am based in Macaé. It has really nice food, for all meals. The staff are very friendly, with mixed levels of English being spoken. There is also a great shuttle service to and from work, which has made my daily commute easy and stress free.

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Hi Dan, Thank you for the kind words. It is very much appreciated. Our English skills are improving, this is a medium - long term project as you can imagine, but we understand the importance. I will pass along your compliments to our new Food & Beverage team, chefs and other team members. Thank you again. Regards, More 

1 review
5 of 5 stars Reviewed September 11, 2014

I have been traveling to Macae for years. I have always requested this hotel since the first time I stayed. Excellent staff. Scenic location. Great food. Even has a pool table! I walk the beach each night and would highly recommend this hotel to anyone looking for a relaxing stay.

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your kind review. We have made progress in improving the hotel, but we know we must continue to improve. Always a pleasure to have you stay at the Hotel Du Lac. Sincerely, More 

Calgary
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 23, 2014

After spending many nights at this hotel over a three year period, this is my first time back to Macae in twenty months. Based on my previous experiences here, I am happy to report that there have been several areas of improvement in the overall delivery and quality of services that are truly meaningful to guests in general and outright... More 

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your kind review. It is very much appreciated. We are endeavoring to improve our English language Cable TV service options in the coming months. We are working also to improve our multi-language skills in strategic parts of the hotel with high interaction between our guests and staff. This improvement will take time, but we are aware that... More 

Aberdeen, United Kingdom
1 review
5 of 5 stars Reviewed April 27, 2014

As an experienced frequent business traveller I have had the pleasure of staying at the Hotel Du Lac. During my trip i found all the facilities, amenities and services at this establishment fully met my every customer expectation. However the staff at this establishment were so helpful, friendly and customer orientated that it must be said that the overall experience... More 

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johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Hi Joe, Thank you for your very kind words; I will share with the team at Hotel Du Lac. We are trying very hard to differentiate a privately owned Hotel Du Lac with a friendlier and more intimate service. We have a very high level of repeat business, so there is every reason for our staff to get to know... More 

Melbourne, Australia
1 review
4 of 5 stars Reviewed March 29, 2014

I've been regularly travelling through Macae and Cabo Frio for the past two years and have seen a marked improvement in Hotel Du Lac recently. I checked out this morning after a 5 day stay at the hotel and my previous stay was in October 2013. The staff have always been very friendly and helpful and the rooms are unlike... More 

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your review; it is very much appreciated and a very fair assessment. Regarding the gymnasium; this is an area targeted for refurbishment in the next couple of months. The pool area and lighting also will be looked into. We thank you again for your feedback; constantly looking for this to help improve our guests experience at Hotel... More 

Macae, RJ
1 review
5 of 5 stars Reviewed March 20, 2014

I stayed in this hotel for three weeks last month and now I have come back again. It’s really a nice hotel, nice rooms, good buffet breakfast and dinner, the services were superb, the Wi fi internet connection speed is above average, beach is just a few seconds walk across the street, staffs were great and very accommodating. Also special... More 

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johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thanks Rajan for your kind words. They are very much appreciated by all of the Hotel Du Lac team. We are working on improving our Internet Service & WiFi to make it even better; more robust, reliable, better coverage, and persistent during peak loads when many of our guests are streaming content or emailing. Thank you again and look forward... More 

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed February 27, 2014

It was pleasure to stay at this hotel, The rooms are quite big and clean. Staff are very friendly and seen some changes in food options than before. Its nice to meet John (Manager) who gets along well with all the customers and appreciate his ideas to add more positive things in this hotel.

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your kind review. It is very much appreciated. We are endeavoring to cater to a wider variety of food and beverage tastes, and a more international theme to our dining experience. You can expect more changes in our food and beverages diversity in the coming months. We look forward to your continued patronage and hospitality and shared... More 

Inverness, United Kingdom
1 review
5 of 5 stars Reviewed February 26, 2014 via mobile

The Hotel Du Lac is a very friendly hotel in a great location by the beach. The staff and management were always on hand to help out with any questions about the local area. As this was a business trip their local knowledge was invaluable. The food and service in the restaurant were both excellent and a good selection of... More 

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you for your review; it is very much appreciated. We look forward to continuing to improve our food and beverage offering and services. Certainly, we will endeavor to maintain a fine selection of single malts as a feature of the Hotel Du Lac. We have plans under way at present to also provide a greater variety of cuisine in... More 

Mobile, Alabama
2 reviews
5 of 5 stars Reviewed February 14, 2014

I just enjoyed a wonderful stay at this hotel. I was pleasantly surprised upon entering the hotel. It was very clean, the staff very friendly and helpful. When I got to my room I was very pleased, it was clean and beautiful woodwork. It was a nice size with a large table and a couch. From reading some of the... More 

Was this review helpful? Yes
johnmQ3099XR, General Manager at Hotel Du Lac, responded to this review

Thank you so much for your review. We look forward to returning to Hotel Du Lac and continuing our improvements. Sincerely More 

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