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All 18 Macae hotels

Best Western Dubai Macae

Rue Professora Irene Meireles, 253, Macae, State of Rio de Janeiro 27937020, Brazil
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63%
Ranked #5 of 18 hotels in Macae
A recent review
3 of 5 stars Reviewed April 29, 2013
snowkitten3 Rio de Janeiro, RJ
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46 people have reviewed this hotel

Traveler rating
    8
    21
    13
    3
    1
See reviews for
1
Couples
0
4
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
im here at the moment
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 16, 2013

The walls, floors and celings are about as thick as a cigarette paper, if the room next door phone rings, which in my case was each morning at 4:45 for wake up call it is the same as if my phone was ringing. Then the shower, toilet flushing noises all travel very easily. The only saving grace was the person... More

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bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review
Google Translation

Prezado Sr, Obrigado por fazer contato conosco considerando a sua recente estadia em nosso Hotel. Você é muito importante para... More

Rio de Janeiro, RJ
Top Contributor
50 reviews 50 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 29, 2013

The hotel is fine, but nothing special. It is not really close to anything in Macae and you either need to drive or take a taxi (R$15 to places close to the hotel). The staff speak English and were friendly and helpful. The food is pretty good and they had a good variety- and I ate at the breakfast buffet,... More

Was this review helpful? Yes
bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Rio de Janeiro, RJ
Top Contributor
184 reviews 184 reviews
82 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed April 13, 2013

The Best Western Dubai hotel is way overpriced, but so is everything else in Macaé, one of the most expensive cities in Brazil. The room was clean, comfortable, with free wifi. Breakfast is good. The location is not that great, it's a bit far from the beach and restaurants, but I arrived there at night and left in the morning,... More

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bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review

Dear Nathan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Grantown-on-Spey, United Kingdom
Top Contributor
73 reviews 73 reviews
35 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 14, 2012

This hotel is clean with pleasant and basic rooms. The air con works well +. I didn´t eat in the restaurant but the breakfast was typical of all hotels in Brasil with plently of selection. The negative points are lack of Wifi and the location Although not far front the beach you really have to take a taxi especially at... More

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bestwesternmacae, General Manager at Best Western Dubai Macae, responded to this review
Google Translation

Prezados Sr. Permita-me iniciar agradecendo pela preferência em hospedar-se em nosso hotel e pelo preenchimento da pesquisa de satisfação, o... More

WA
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 20, 2010

I travel extensively every month for work. This was one of the worst hotels i've stayed in this year. The location is terrible, they say you can 'walk' to the beach (where all the shops/restaurants are), but being a single female, once there, they advised against it. I was stuck in the hotel every evening. The room service menu has... More

Was this review helpful? Yes 2
bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review

Dear Miss: Let me start by thanking you for completing Guest comment regarding your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Unfortunally here, as any other city, we must warning our guests to be carefully when walk to or at the beach. We always ask... More

Naupactus, Greece
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 25, 2010

I chose this hotel over the others since this is far away form the bustling city central. But pretty near the shore. The set up was indeed among the hotels Best Westerns have. No point denying that it has class, which is good, and the service is top-notch, All of the staff were helpful. Regards to Jay who appeared to... More

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bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review

Dear Sir, Let me start by thanking you for completing the Guest comment regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If... More

Rio de Janeiro, RJ
Contributor
16 reviews 16 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2009

The name of the hotel itself sounds grand. When you step into the hotel, it is elegantly arranged. The receptionist can speak fairly in English and a few of them consider as fluent. They even served complimentary drinks, not only for new guest but visitors as well. Most of the hotel guest is offshore personnel and business men and women.... More

Was this review helpful? Yes
bestwesternmacae, Manager at Best Western Dubai Macae, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

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Additional Information about Best Western Dubai Macae

Address: Rue Professora Irene Meireles, 253, Macae, State of Rio de Janeiro 27937020, Brazil
Phone Number:
Location: Brazil > State of Rio de Janeiro > Macae
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Dubai Macae Brazil

25 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Number of rooms
103

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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