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BEST WESTERN Dubai Macae

Rue Professora Irene Meireles, 253, Macae, State of Rio de Janeiro 27937020, Brazil
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BEST WESTERN Dubai Macae
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71 Reviews from our TripAdvisor Community

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Sao Jose Dos Campos, SP
Level Contributor
189 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed January 3, 2016

The hotel is going through expansion work. You see lots of material around. The rooms are big, but you notice they are used. They gave me a non smoking room that smelled cigarettes. They changed and gave an upgrade. The hotel has a restaurant that serves normal food. Nothing exceptional. Wifi did not work properly in the room. Very slow.... More 

Helpful?
Thank LyssMelo
bestwesternmacae, General Manager at BEST WESTERN Dubai Macae, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Villeneuve d'Ascq, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 13, 2015

Negative: Wifi free but working erratically. Mosquitoes in the bedrooms. Terribly noisy. (HVAC, ventillation, other rooms etc...) No french channels at the TV. Positive: Personnal ok. Breakfast free and correct.

Helpful?
Thank Philippe J
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Mr. Philippe, First of all, I would like to thank you for your observations, during your recent stay in our Hotel, which allows us to assess your satisfaction with our services. Unfortunately we could not exceed your expectations, however the faults mentioned in your reviews, we can justify. Some of these problems occurred because, by this time of the... More 

Travelers are raving about these Macae hotels

Blackpool, United Kingdom
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2015

I have been staying at this hotel on and off for about 6 years and have no problems what so ever it. I would not say it is tired in fact I still think its as it was when I first styed there. Okay the walls are a little thin but that in itself is not a problem basically this... More 

Helpful?
Thank stevelittler
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

This hotel is ok. It's oldish looking and showing its age a bit. It's clean and the staff was quite friendly. The food was decent overall but the buffet was not. Better to order off the menu. As of February 2015 there is quite a bit of construction. Nothing at night but in the day it was noticeable. They have... More 

Helpful?
Thank Michael F
bestwesternmacae, Gerente at BEST WESTERN Dubai Macae, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 30, 2014 via mobile

Stayed here a couple of nights. Far cheaper than most of the hotels you can find in Macaé. Friendly staff, good food FREE WIFI. If you like simple and not too much fuss then this is ideal. I liked this hotel better than some of the more plush ones available. And a wee free sweety when you check in. Nice... More 

Helpful?
Thank KJCPA
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Mr. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

im here at the moment
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 16, 2013

The walls, floors and celings are about as thick as a cigarette paper, if the room next door phone rings, which in my case was each morning at 4:45 for wake up call it is the same as if my phone was ringing. Then the shower, toilet flushing noises all travel very easily. The only saving grace was the person... More 

Helpful?
Thank its_me_im_here
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review
Google Translation

Prezado Sr, Obrigado por fazer contato conosco considerando a sua recente estadia em nosso Hotel. Você é muito importante para... More 

Rio de Janeiro, RJ
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed April 29, 2013

The hotel is fine, but nothing special. It is not really close to anything in Macae and you either need to drive or take a taxi (R$15 to places close to the hotel). The staff speak English and were friendly and helpful. The food is pretty good and they had a good variety- and I ate at the breakfast buffet,... More 

Helpful?
Thank Mariakorea
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Rio de Janeiro, RJ
Level Contributor
211 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed April 13, 2013

The Best Western Dubai hotel is way overpriced, but so is everything else in Macaé, one of the most expensive cities in Brazil. The room was clean, comfortable, with free wifi. Breakfast is good. The location is not that great, it's a bit far from the beach and restaurants, but I arrived there at night and left in the morning,... More 

Helpful?
Thank NathanTraveler
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Nathan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Grantown-on-Spey, United Kingdom
Level Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 14, 2012

This hotel is clean with pleasant and basic rooms. The air con works well +. I didn´t eat in the restaurant but the breakfast was typical of all hotels in Brasil with plently of selection. The negative points are lack of Wifi and the location Although not far front the beach you really have to take a taxi especially at... More 

Helpful?
1 Thank Zippyboarder
bestwesternmacae, General Manager at BEST WESTERN Dubai Macae, responded to this review
Google Translation

Prezados Sr. Permita-me iniciar agradecendo pela preferência em hospedar-se em nosso hotel e pelo preenchimento da pesquisa de satisfação, o... More 

WA
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 20, 2010

I travel extensively every month for work. This was one of the worst hotels i've stayed in this year. The location is terrible, they say you can 'walk' to the beach (where all the shops/restaurants are), but being a single female, once there, they advised against it. I was stuck in the hotel every evening. The room service menu has... More 

Helpful?
2 Thank WaOzabout
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Miss: Let me start by thanking you for completing Guest comment regarding your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Unfortunally here, as any other city, we must warning our guests to be carefully when walk to or at the beach. We always ask... More 

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