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BEST WESTERN Dubai Macae

Rue Professora Irene Meireles, 253, Macae, State of Rio de Janeiro 27937020, Brazil
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BEST WESTERN Dubai Macae
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BEST WESTERN Dubai Macae
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62 Reviews from our TripAdvisor Community

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Traveler rating
    11
    30
    16
    4
    1
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Couples
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4
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (12)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (18)
All months
Villeneuve d'Ascq, France
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Negative: Wifi free but working erratically. Mosquitoes in the bedrooms. Terribly noisy. (HVAC, ventillation, other rooms etc...) No french channels at the TV. Positive: Personnal ok. Breakfast free and correct.

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Mr. Philippe, First of all, I would like to thank you for your observations, during your recent stay in our Hotel, which allows us to assess your satisfaction with our services. Unfortunately we could not exceed your expectations, however the faults mentioned in your reviews, we can justify. Some of these problems occurred because, by this time of the... More 

Blackpool, United Kingdom
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 8, 2015

I have been staying at this hotel on and off for about 6 years and have no problems what so ever it. I would not say it is tired in fact I still think its as it was when I first styed there. Okay the walls are a little thin but that in itself is not a problem basically this... More 

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 6, 2015

This hotel is ok. It's oldish looking and showing its age a bit. It's clean and the staff was quite friendly. The food was decent overall but the buffet was not. Better to order off the menu. As of February 2015 there is quite a bit of construction. Nothing at night but in the day it was noticeable. They have... More 

Was this review helpful? Yes
bestwesternmacae, Gerente at BEST WESTERN Dubai Macae, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 30, 2014

Stayed here a couple of nights. Far cheaper than most of the hotels you can find in Macaé. Friendly staff, good food FREE WIFI. If you like simple and not too much fuss then this is ideal. I liked this hotel better than some of the more plush ones available. And a wee free sweety when you check in. Nice... More 

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Mr. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

im here at the moment
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 16, 2013

The walls, floors and celings are about as thick as a cigarette paper, if the room next door phone rings, which in my case was each morning at 4:45 for wake up call it is the same as if my phone was ringing. Then the shower, toilet flushing noises all travel very easily. The only saving grace was the person... More 

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bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review
Google Translation

Prezado Sr, Obrigado por fazer contato conosco considerando a sua recente estadia em nosso Hotel. Você é muito importante para... More 

Travelers are raving about these Macae hotels

Rio de Janeiro, RJ
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed April 29, 2013

The hotel is fine, but nothing special. It is not really close to anything in Macae and you either need to drive or take a taxi (R$15 to places close to the hotel). The staff speak English and were friendly and helpful. The food is pretty good and they had a good variety- and I ate at the breakfast buffet,... More 

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Rio de Janeiro, RJ
Level Contributor
204 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed April 13, 2013

The Best Western Dubai hotel is way overpriced, but so is everything else in Macaé, one of the most expensive cities in Brazil. The room was clean, comfortable, with free wifi. Breakfast is good. The location is not that great, it's a bit far from the beach and restaurants, but I arrived there at night and left in the morning,... More 

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Nathan, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Grantown-on-Spey, United Kingdom
Level Contributor
112 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 14, 2012

This hotel is clean with pleasant and basic rooms. The air con works well +. I didn´t eat in the restaurant but the breakfast was typical of all hotels in Brasil with plently of selection. The negative points are lack of Wifi and the location Although not far front the beach you really have to take a taxi especially at... More 

Was this review helpful? Yes 1
bestwesternmacae, General Manager at BEST WESTERN Dubai Macae, responded to this review
Google Translation

Prezados Sr. Permita-me iniciar agradecendo pela preferência em hospedar-se em nosso hotel e pelo preenchimento da pesquisa de satisfação, o... More 

WA
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 20, 2010

I travel extensively every month for work. This was one of the worst hotels i've stayed in this year. The location is terrible, they say you can 'walk' to the beach (where all the shops/restaurants are), but being a single female, once there, they advised against it. I was stuck in the hotel every evening. The room service menu has... More 

Was this review helpful? Yes 2
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Miss: Let me start by thanking you for completing Guest comment regarding your stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Unfortunally here, as any other city, we must warning our guests to be carefully when walk to or at the beach. We always ask... More 

Naupactus, Greece
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 25, 2010

I chose this hotel over the others since this is far away form the bustling city central. But pretty near the shore. The set up was indeed among the hotels Best Westerns have. No point denying that it has class, which is good, and the service is top-notch, All of the staff were helpful. Regards to Jay who appeared to... More 

Was this review helpful? Yes
bestwesternmacae, Manager at BEST WESTERN Dubai Macae, responded to this review

Dear Sir, Let me start by thanking you for completing the Guest comment regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If... More 

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