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Fairfield Inn & Suites New Bedford

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185 MacArthur Drive, New Bedford, MA 02740
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Fairfield Inn & Suites New Bedford
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Fairfield Inn & Suites New Bedford
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187 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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woodbury,CT
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We reserved a block of rooms here because we hosted a post-wedding brunch at the Waypoint, which is located in the hotel. The rooms were very clean and updated. It was quiet and we had a very nice view of the fishing boats. Everyone was polite at the front desk. Our hospitality bags were given out to our guests and... More 

Was this review helpful? Yes 2
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear Gary, Thank you for the wonderful review. I plan on sharing your comments with the staff. They always get so excited when we when we receive a positive review! Our staff prides ourselves on creating memories by providing 100% satisfaction. I am also glad you enjoyed the view from our hotel. The harbor and fishing boats are truly is... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here for one night. When we checked in and asked for an upgrade, we were told that all the rooms are the same size (not true), but that's fine. The room we were in was clean, quiet, and comfortable. No complaints. We didn't use any of the amenities or stay for breakfast, but the coffee was fresh in... More 

Was this review helpful? Yes 1
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear valued Guest, Thank you for taking the time to review our property. We do pride ourselves on making sure our guests are 100% satisfied. I am so glad you enjoyed your stay. Again, thank you and we look forward in your return! More 

Massachusetts
Contributor
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2015

My boyfriend and I stayed here last Saturday night. Our friends from out of town were staying here, so we decided to get a room to spend more time with them. We had a king room on the 5th floor with a view of the harbor. By mistake, my boyfriend booked the room (online) for March 21st instead of February... More 

Was this review helpful? Yes 2
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear Valued Guest, Thank you for taking the time to complete this review. I am glad that we were able to fix your reservation and you got to enjoy your stay with us. Hopefully we will see you again soon, sometime when the weather is better so you will be able to enjoy all that New Bedford has to offer! More 

New Port Richey, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

Our recent 4 night stay for our parent's 65th anniversary just happened to be during the terrible Valentine's day blizzard. The staff was terrific! They helped us shovel out and push our rental car when we were stuck. They never questioned our inability to move our car! The efficiency was perfect! It was bright and cheery, clean and had all... More 

Was this review helpful? Yes 1
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear Gail, That was definitely a crazy snow storm! I am glad that we were able to accommodate you during the terrible weather. Hopefully we see you again sometime in the summer, when you can truly enjoy all that New Bedford has to offer. More 

St. Petersburg, Florida
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 19, 2015

Stayed there for a wedding with the reception at the adjoining Waypoint Events Center. Short 30 minute from from TR Green International Airport in Providence. Had a spacious suite with beautiful view of the harbor on the 5th Floor. Hotel staff was amazing all around. The front desk staff was professional, friendly and met all of our needs. WiFi was... More 

Was this review helpful? Yes
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear Mr. Gallagher, Thank you for the wonderful review. We truly appreciate how you have recognized how we go above and beyond to create memories and exceed your guest experience. I hope that you will have another opportunity to stay with us. We look forward to seeing you again! More 

Poughkeepsie, New York, United States
1 review
4 of 5 stars Reviewed January 19, 2015

Right on the water in New Bedford, reasonably priced. My room was absolutely spotless, with nice plush cotton towels (too many hotels skimp on towels!). I had a lot of questions for the desk staff, and they were unfailingly personable and helpful. The complimentary breakfast was fine. I'd give it five stars, but my bed was a bit on the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear Ann, Thank you for taking the time to complete this review for our hotel. I truly appreciate you for taking the time and acknowledging our Front Desk team. We pride ourselves in providing the upmost in guest service. We look forward to your return, and again thank you completing a review. More 

1 review
5 of 5 stars Reviewed January 9, 2015

Stayed there for 2 nights, all staff including management were all courteous and very professional. Room and bathrooms are clean. Very comfortable beds, my room had a really nice view of the harbor. Great experience.

Review collected in partnership with this hotel

Was this review helpful? Yes
Bob J, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for the kind review. I am glad that you had a nice stay with us and enjoyed the view of the harbor. Hopefully you will have a chance to see it this spring or summer. It is great to walk around and see all of the fishing boats. Again thank you and we really appreciate you taking the... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

What a wonderful hotel. Love the decor and the cleaniness of the room and hotel! The pool and hot tub are great! Plenty of clean towels readily available. The breakfast is delicious with plenty to choose from, I enjoyed the fresh hot waffles and scrambled eggs. The hot beverages in the lobby are a huge plus, so convenient! Having teenagers,... More 

Was this review helpful? Yes
FairfieldInnNBGM, Front Office Manager at Fairfield Inn & Suites New Bedford, responded to this review

Hello Patti M, Thank you very much for taking the time to do a Trip Advisor about your stay with us at the Fairfield Inn New Bedford. We are happy to see that you had a great time staying with us and were able to enjoy all that we have to offer. We hope that next time you are in... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 21, 2014

We started our stay on friday december 19th 2014. We enjoyed the pool,spa,workout room, and breakfast however the first room was very nice & clean.well We woke up saturday morning itchy and our faces were red blotchy. i had 2 bites on my face. I have pictures of myself and 2 of my kids as well.we left for the day... More 

Was this review helpful? Yes 3
FairfieldInnNBGM, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear kaylaharvey3, Thank you for taking the time to do a Trip Advisor review about your stay with us. I apologize for the situation that you and your family encountered while staying with us. We called a professional to take a look at your room and make sure it was treated correctly, especially since your room was on first floor.... More 

2 reviews
5 of 5 stars Reviewed December 14, 2014

Stayed 1 night for my work Christmas party. Very nice and comfortable room. I had a room with the view of the harbor and a beautiful sunset. The rooms are modern, not outdated. I loved the comforters they had on the bed. the bed was Soooo comfortable. Only slight problem I had was the breakfast. The scrambled eggs were cold,... More 

Was this review helpful? Yes
FairfieldInnNBGM, Front Office Manager at Fairfield Inn & Suites New Bedford, responded to this review

Dear John H, We hope you had a great time at your Christmas party! The view here is totally worth getting a room on the harbor side of the hotel. Very nice to see that you were able to fully enjoy this amazing location we have. Thank you very much for taking the time to let us know how much... More 

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