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Fairfield Inn & Suites New Bedford

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185 MacArthur Drive, New Bedford, MA 02740
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Fairfield Inn & Suites New Bedford
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241 Reviews from our TripAdvisor Community

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Bristol, Rhode Island
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We first choose this location for its location, near the Buttonwood Zoo, St Luke's Hospital, Whaling Museum and tons of restaurants. The rooms were roomy and clean. The common areas were well kept up. On a snowy day, it was cozy reading the newspaper by the fireplace. Even their free breakfast was great; bacon, scrambled and boiled eggs, bagels, make... More 

Helpful?
Thank shamrockri1
New York
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed a night here and enjoyed my stay. It is a great location and walkable to all the shops. I came in quite early after a red eye flight and Wanda got me into a room quickly so I could get to sleep. Great customer service! The room was smaller for an upgraded suite, but had a view of the... More 

Helpful?
Thank speksy
Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is nice, new and the staff was helpful and friendly. Unfortunately some of the guests while we were staying were not respectful of the place and someone was sick in the elevator which seemed to take a long time to be cleaned up. Responding to something like this matters to me and I wish the Fairfield fixed it... More 

Helpful?
Thank Jennifer P
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for your feedback of your recent stay with us at the Fairfield Inn New Bedford. I understand that you encountered an opportunity with the cleanliness of our public areas, I sincerely apologize for this. This is one area that we are very vigilant in to ensure comfort and satisfaction for our guests. I'm so sorry that we were... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I wanted to go overnight to celebrate my boyfriends birthday but didn't want to go to far because it always snows on or around his birthday so I decided to go local...The staff on the phone was great,so I booked a room. Price was in reason. ...When we walked in we said WOW this place is nice! When they gave... More 

Helpful?
Thank Sherry L P
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. I will be sure to let Lavon and Luke know that they contributed to your experience. We hope to see you... More 

West Newbury, Massachusetts
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 3, 2016

Had to go down to this area for family reason. We randomly picked this hotel based on other reviews. This hotel was exactly what we needed - Very Clean, quiet (sunday Night) and had very helpful staff. It was easy to get to and seemed to be centrally located to the piers in New Bedford as well as the tourist... More 

Helpful?
Thank firemarshalbill1
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for the comments about your recent stay and we're glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels More 

Key Largo, Florida
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 25, 2015

We town for a family function. Immaculate lodging for the week. This was our second stay at this hotel and will be coming back soon. The management team led by Kristy is the best in the business. Lovely property in historic national park whaling village area. The harbor view from our room was fantastic! Don't stay anywhere else but here!!... More 

Helpful?
Thank BluesTraveler91
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you very much for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. I'll be sure to share your review with Kristy and the rest of the team. Hope to see you return soon!... More 

Cairo, Egypt
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 14, 2015

Our room had a lovely view. Comfortable room and quite big compared to other places for a double room. And it was five minutes away from our family's place, so no hassle about directions or transportation.

Helpful?
Thank YasmineZikry
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thanks for the comments and hope to see you return soon to the Fairfield Inn & Suites New Bedford! More 

Porto, Portugal
Level Contributor
137 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed November 19, 2015

Having stayed in other hotels in town over the years, I must say that this is the better hotel (INN) in New Bedford. This is my two cents: POSITIVE POINTS: This is a well maintained hotel, contemporary and very comfortable. Best asset in the hotel is the very friendly staff, ready to help in anything that you may need. The... More 

Helpful?
Thank Trave1Bandit
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for staying with us at the Fairfield Inn New Bedford. I appreciate your candor; we look for reviews to provide insight into our hotel and your honest critique of our product and services provides us with the tools for improvement. Pillow comfort is an area which we are actively examining. I will be sure to share your review... More 

Waterford, Connecticut
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 15, 2015

Very clean all around--building, grounds, common areas, our room, bath. Heating system worked well in our room--cool during the overnight and early morning--room was as warm as toast. Full breakfast was served in a nice lounge style setting--again very clean, and well stocked for hot or cold breakfasts. Desk staff was friendly and helpful. My wife and I will stay... More 

Helpful?
Thank CTSunFan
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for choosing to stay with us at the Fairfield Inn & Suites New Bedford. I am glad to hear that you enjoyed your stay and that you found the front desk staff so helpful. They exemplify the spirit of service. I will be sure to share your comments with them. I hope you will return should your travels... More 

Massachusetts
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 14, 2015

I like the Fairfield concept in general and this location meets the brand standard. Only one issue that affected comfort and that is that the double beds in our standard room were way too soft for our backs! Everything else in room was great. I like the color scheme but am mystified by the large, green vessel on the bathroom... More 

Helpful?
Thank susanmassachusetts
Nathan W, General Manager at Fairfield Inn & Suites New Bedford, responded to this review

Thank you for taking the time to share your experience. I am very happy to hear that our team members took such good care of you and you found the amenities of our hotel to your liking. I appreciate your comments regarding the mattress as we constantly work on improvements.We hope to see you return again soon! Safe travels More 

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