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Wailea Beach Marriott Resort & Spa

4.0 of 5 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Wailea Beach Marriott Resort & Spa
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Wailea Beach Marriott Resort & Spa
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2,067 reviews from our community

Traveler rating
    859
    733
    294
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    64
See reviews for
437
1,103
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106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

After much organizing and researching hotels in Wailea we chose the Marriott Resort and Spa. I regret this decision. After booking in March we requested connecting rooms for 5 adults. We were rudely informed upon check in that this was impossible as they were booked out. Our 2 rooms were not even next to each other.This would not have been... More

Was this review helpful? Yes 1
WaileaMarriott2, Front Office Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha Danielle S, Thank you for sharing your feedback. Please accept our sincerest apologies for the inconveniences you experienced during your stay. You’re a valued customer and everything we do is aimed at providing you with an excellent hotel experience. We take our guest’s feedback very seriously, and I would like to make things right. At your convenience, please contact... More

New Jersey
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

OMG where do i begin. This was our 3rd trip to Maui in about 10 years. Over each trip we spent time at what was the Maui Marriott Renaissance This facility no longer exists and has been sold and renamed the Andaz. We stayed at the Marriott as i only stay at Marriott. I am Gold each year and some... More

Was this review helpful? Yes 1
WaileaMarriott2, Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha brentef, Thank you so much for recognizing the exceptional service you experienced during your stay. We are really proud of our associates and their award-winning service with aloha. We sincerely apologize for the inconveniences you mentioned. Please know that your feedback has been shared with the Executive Management Team, and our entire team, associates, managers, and our hotel partners,... More

Clifton, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Our group arrived late, check in was very efficient. The Bell service was very knowledgeable. We had the best view of the sunset from our hotel. Enjoyed the restaurants and breakfast in room was perfect. We got a very late checkout due to our flight schedule-Free.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

This resort was unbelievably beautiful, and the service was amazing. From the moment we arrived, anything we could have wanted was already anticipated and served by the happiest and most helpful staff I've ever had at a resort. There is a semi-private beach shared with the Waldorf-Astoria hotel within a 2 minute walk, endless pools to choose from, and the... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Check in was 3.30pm, we booked gardern view, gave us facing the lobby, we being on honeymoon, no complimentry upgrade nor anything special. You need to pay for use of cabana also. Worst place to stay..isolated from everything so everything is super expensive. Never again here....

Was this review helpful? Yes 5
WaileaMarriott2, Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha Nikul G, Thank you for sharing your feedback. We apologize that you were unhappy with the location of your guest room. Please know that I have shared your comments with our management team, as it is through feedback such as yours that allows us to continue to improve our guest experience. We hope we will have another opportunity to... More

Jacksonville, Florida
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here while on the island for my wedding. Paid extra for a premium ocean view room right in front of the water, building 7 .. third floor .. The Ac was basically non existent and it was quite hot outside and in the room. The hotel gave us a box fan which helped a little but didn't make up... More

Was this review helpful? Yes 3
WaileaMarriott2, Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha Jpry13, Thank you for your review and congratulations on your marriage! We are happy to know that you enjoyed relaxing at Maluhia, our adult’s only infinity pool. We sincerely apologize for any inconveniences you may have experienced. Please know that your feedback regarding the condition of your room is being used by our Executive Committee as we continue to... More

san diego
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Just spent 5 nights at the Marriott while attending a conference. This is my third stay here and as always, enjoyed it a great deal! My favorite part is the adults only pool. If you go during whale season you can watch the whales from the pool. I also want to give a recommendation for Terry who is a server... More

Was this review helpful? Yes 3
Amman, Jordan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel me and my husband to maui , we pick this hotel after reading the feedback from the people . It was just as I expected to be just great . location service room , facility , loved the pool . Every thing was just great . The pool in the hotel were so helpful . I would differently... More

Was this review helpful? Yes 1
Sydney
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second stay at this hotel. The first tim ever stayed was just my husband and I 12 months ago and I wasn't all that impressed. This time we returned with my three teenage children and only decided to stay here again due to the fact that we got a good deal. Many of the things that were... More

Was this review helpful? Yes 3
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night last week on business. The hotel is stunning with nice large rooms and comfortable beds. The view looked out to sea so was lucky enough to see some amazing Hawaiian sunsets. The bar area was busy but managed to get served without any issue. Would like to return to stay for longer! Definitely one of... More

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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(61)
  • Ocean views(52)
  • Very nice(41)
  • Tile floors(22)
  • Breakfast buffet(21)
  • Short walk(12)
  • Lounge chair(8)
  • Shopping center(8)
  • Grounds were beautiful(7)
  • Friendly and helpful(7)

Additional Information about Wailea Beach Marriott Resort & Spa

Address: 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wailea Beach Marriott Resort & Spa 4*
Number of rooms: 521
Reservation Options:
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Also Known As:
Wailea Beach Marriott Hotel Wailea
Wailea Beach Marriott Resort And Spa
Marriott Wailea
Wailea Marriott
Wailea Beach Marriott Resort & Spa Maui

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