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Wailea Beach Marriott Resort & Spa

4.0 of 5 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Wailea Beach Marriott Resort & Spa
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Wailea Beach Marriott Resort & Spa
Wailea Beach Marriott Resort & Spa
Wailea Beach Marriott Resort & Spa
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2,093 reviews from our community

Traveler rating
    866
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    299
    120
    64
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439
1,121
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Media, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Upon check-in, we were first given a room with lots of foot traffic outside th mania and in the hallway by the room door. Asked about moving and were given a room above the employee entrance and delivery trucks. Also, booked ocean view and would call this more of a partial view. They also forgot to include our elite discount... More

Was this review helpful? Yes 2
Scottsdale, Arizona
Top Contributor
59 reviews 59 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I loved that it is right next to many shops and places to eat. I was here on business and it really worked out well. The employees are great and so helpful. Great gift shop that offers lots of options. The only thing I would change is that they are so strict on the room service times. With the time... More

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Warren, New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent a week at this property after having been on Hawaii in Kona. Once we figured out the pool situation and settled in we really enjoyed the atmosphere and the infinity pool (adults only). Great service by the pool. We had appetizers for dinner a couple of night up at the main bar, the drinks were great as were... More

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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is in a lovely spot in Wailea. However, it is in serious need of an update. The rooms and decoations are very outdated. The public areas need painted and it's obviously not up to Marriott standards (particularly for the "resort" category description they used to justify why typical Marriott perks did not apply for Platinum members and the... More

Was this review helpful? Yes 1
WaileaBeachMarriott, Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha triguydenver, Thank you so much for recognizing the exceptional service you experienced during your stay. We are really proud of our associates and their award-winning service with aloha. We sincerely apologize for the inconveniences you mentioned. Please know that your feedback regarding the condition of the property is being used by our Executive Committee as we continue to make... More

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Last Christmas we spent a week at the Wailea Beach Marriott Resort and Spa and had an AMAZING holiday. We thought the resort was simply beautiful. The entire staff at the resort was willing to go above and beyond for all of the guests from the moment we checked in until checkout time. We also enjoyed the very special Christmas... More

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Seattle, Washington
Top Contributor
188 reviews 188 reviews
38 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The stay was great but we agree with the comments of other guests that the resort fees etc are out of line. The charge for the wi-fi is way out of line. As another guest said, just post the rate that includes everything. Parking is terrible. The spaces are so small that you can't get out of the car when... More

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Austin, TX
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I looked through Trip Advisor a ton before booking our anniversary trip so want to do my part and write some reviews! We spent 5 nights in Maui at the Marriott Resort in Wailea. First time to Maui. We wanted to be in the Wailea area and were not looking for a condo so this fit the bill. Most of... More

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Portland, Oregon
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Right up front, let me say I don't mind paying for a quality, great experience. Put your prices out where the customer can see them up front, not almost after the fact! FACILITIES CHARGES? Come on Marriott. Don't you know the FTC is coming after folks like you on this one? If you want to increase your room rates, do... More

Was this review helpful? Yes 5
WaileaBeachMarriott, Manager at Wailea Beach Marriott Resort & Spa, responded to this review

Aloha BobH4360, Thank you for your feedback. Your comments have been shared with the Executive Management team, and they will address the issues you mentioned immediately. Thank you again for your feedback. We look forward to another opportunity to serve you in the future. Warmest Aloha, Wailea Beach Marriott Management More

Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

After reading reviews of this property prior to our trip, I felt the need to write my own. My wife and I just returned from a 10 day stay at the Wailea Marriott. Prior to our vacation I was a bit hesitant, reading about terrible customer service. I can tell you that EVERY SINGLE employee at this resort, from managers... More

Was this review helpful? Yes 1
NJ
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here Nov 14' with family of 4. Overall I was very pleased. The property is very well kept, rooms are spacious and clean. The grounds are have a little something for everyone. Pool area with slides for the kids, adults only pool, very nice beach area. If you have a car, there are nearby affordable eateries in Kihea. It's... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(61)
  • Ocean views(52)
  • Very nice(41)
  • Tile floors(22)
  • Breakfast buffet(21)
  • Short walk(12)
  • Lounge chair(8)
  • Shopping center(8)
  • Grounds were beautiful(7)
  • Friendly and helpful(7)

Additional Information about Wailea Beach Marriott Resort & Spa

Address: 3700 Wailea Alanui Drive, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Wailea Beach Marriott Resort & Spa 4*
Number of rooms: 521
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, TripOnline SA, Despegar.com, Odigeo, Marriott and Tingo so you can book your Wailea Beach Marriott Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wailea Beach Marriott Resort And Spa
Wailea Beach Marriott Hotel Wailea
Marriott Wailea
Wailea Marriott
Wailea Beach Marriott Resort & Spa Maui

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