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Four Seasons Resort Maui at Wailea

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3900 Wailea Alanui Drive, Wailea, Maui, HI 96753
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Four Seasons Resort Maui at Wailea
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Four Seasons Resort Maui at Wailea
Four Seasons Resort Maui at Wailea
Four Seasons Resort Maui at Wailea
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3,425 reviews from our community

Traveler rating
    2,881
    333
    124
    62
    25
See reviews for
749
1,841
50
152
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (827)
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Mexico City, Mexico
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed today NEW

It was the worst experience ever. The hostess yelled at our five year old daughter and denied us breakfast on another occasion. The room service expected time to get your food in the room was ONE HOUR AND A HALF!! All the restaurants in the hotel were full. Every cabana and pool chair was reserved since 7:30am, which assures a... More 

Was this review helpful? Yes 2
Los Angeles
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our first trip with our 3 month old and we stayed at the Montage, the Andaz, and finally spent our last 2 nights at the Four Seasons (all using the Fine Hotels American Express Package). Please see my other reviews of the Montage and Andaz, but HANDS DOWN, this hotel was off the charts in the quality of... More 

Was this review helpful? Yes 5
Phoenix, Arizona
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is top notch. The staff are exceptional. The grounds are very clean and manicured. The restaurants are all delicious and prompt service. This was the end of our trip of 9 days in Japan and 3 days on Maui. Absolutely a restful and beautiful spot.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the most luxurious Hawaiian vacation we have ever had. The service, accommodations, food, and overall experience was phenomenal! I highly recommend this resort to families and adults looking for a break. Love the family, children's, and adult pools. The beach was soft, water warm, and very private... This hotel is highly recommended! We will be back for sure!!!

Was this review helpful? Yes 1
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I spent two nights here and were really surprised by the low quality of the rooms, amenities and service. From small things like the pool being freezing (even though they said it was heated, lots of people were complaining about the temperature), really slow in-room wifi, not enough staff for breakfast (orders took over 30 minutes and... More 

Was this review helpful? Yes 9
Bellevue, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I was struggling between a 3 and a 4 star rating for this resort and because of the multitude of issues we experienced, I decided that 3 was a more appropriate rating. I will share both the positives and the negatives here in an effort to assist other travelers making their choice. First the positives- Kristin Whyly (Director of rooms)... More 

Was this review helpful? Yes 16
Los Gatos, California
Contributor
13 reviews 13 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We've been coming here for years and I call it "my happy place". Not sure how I feel after this trip though. While there were so many wonderful things about it, there were also so many let downs that I am shocked. I did not let anyone know about my issues during my stay, as it never makes me enjoy... More 

Was this review helpful? Yes 11
Los Angeles, California
Top Contributor
62 reviews 62 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Great pool, great beach, great service. Poolside massages are sublime. Food very expensive but very good. Fun game room for kids, a terrific and relaxing getaway. Hotel has complimentary towne cars which are wonderful and quick, and they will take you to all the local restaurants. Great feature to get you off property!

Was this review helpful? Yes 4
Sydney
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Two words: Serenity Pool. Get there early and spend the day sipping cocktails and floating around in the pool. Service is great of course. We had a few casual dinners in the lobby with the band playing and that was a real highlight. Wish I was back there right now!

Was this review helpful? Yes 2
Las Vegas
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We normally stay at a private residence in Kaanapali that is over $2800 a night so luxury is nothing new to my wife and I. On this trip we decided to spend a few days at the Four Seasons Maui and let me just tell you the resort is amazing not only is the Serenity Pool and bar great to... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Serenity Pool(90)
  • Breakfast buffet(24)
  • Room service(20)
  • Best hotel(18)
  • Partial ocean(15)
  • Top notch(12)
  • Outrigger Canoe(8)
  • Cold towels(5)
  • Partial ocean view(5)
  • Kid Club(4)
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