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Four Seasons Resort Maui at Wailea

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3900 Wailea Alanui Drive, Wailea, Maui, HI 96753
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Four Seasons Resort Maui at Wailea
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Four Seasons Resort Maui at Wailea
Four Seasons Resort Maui at Wailea
Four Seasons Resort Maui at Wailea
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3,557 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (869)
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Fort Worth
2 reviews
5 of 5 stars Reviewed today NEW

Great stay. Ten days in June. Partial ocean view, on 5th floor facing courtyard, had generous views of the ocean, palms, gardens, etc. but was surprisingly quiet. Overall vibe here, compared to adjacent resorts we visited, is calmer and a bit more adult; though still family friendly. After visiting two of the nearby resorts glad we paid a bit more... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

My wife and I recently spent 5 nights at The Four Seasons as part of our honeymoon in Hawaii. We also visited the Grand Hyatt in Kauai and The Outrigger in Waikiki Beach which were both very nice but The Four Seasons surpassed them both. The resort itself is beautiful and sits right on the beach. On the days we... More 

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Princeton, New Jersey
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Four Seasons Maui is arguably the flagship of this hotel chain. The setting, service, food venues and views are fantastic. I cant say enough good things about the hotel or the staff. If you want to go native, this isnt the place for you but if you want to eat well, be pampered and do it in a fantastic... More 

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Tampa, Florida
Level Contributor
13 reviews
5 of 5 stars Reviewed 3 days ago NEW

This place is amazing from the open air front desk to the rooms to the pool to the views and the beach. The service is amazing. Love the morning breakfasts but watch your food. The local birds will be glad to take some off your plate 😀

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California, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We came for a long weekend and had the most incredible trip!! The resort is gorgeous and the customer service was fantastic (especially from Almira at the front desk and Tracie & Lynn at the concierge desk!!!). We were pampered at every turn, from our beautiful room to the lovely pools and cabanas to the fantastic spa! Every restaurant was... More 

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Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 12 nights. We have stayed at many Four Seasons resorts around the world, and this one was just as good as many others. We did not use their spa, gym, or kids amenities, but we tried everything else. I'll break my review into sections below. ROOM: We stayed in the prime ocean-view room. We felt it... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Four seasons has completely lost me as a customer, there service has been sub-par at best.Not only was the room they promised deceitfully not on the ocean front but they stuck us at the kids pool, into top it off they lost all our luggages in switching the room. Avoid this place.

Was this review helpful? Yes 5
HPFrancis, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Greetings from Maui, I am disappointed to hear about your experience at our resort. We strive to provide the best vacation experience for all of our guests; If you would like to further discuss your concerns, please feel free to contact me directly at 808.874.2212 or Marco.Zanolari@fourseasons.com. Mahalo Nui Loa, Marco Zanolari Resort Manager More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at the Four Seasons for a week for our wedding anniversary. We had been recommended to this resort by family who had a great experience there, who are very seasoned travelers. We were not disappointed in the slightest by anything with our stay. The front desk staff was always friendly, the concierge staff so helpful,... More 

Was this review helpful? Yes 2
Miramar, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Four Seasons staff provide exceptional service. They are courteous, service-oriented and very helpful. The resort is beautifully maintained and housekeeping does a great job of keeping your room clean and refreshed.

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Another big box Four Seasons. The hotel is fine, rooms are comfortable, service is competent but nothing is first class. The hotel is a little tired, and I wish hotels like the Four Seasons would understand that sickly sweet and enthusiastic does not equal great service, it reads as patronizing. The rooms are fine, if overpriced. The pools are OK,... More 

Was this review helpful? Yes 7
HPFrancis, General Manager at Four Seasons Resort Maui at Wailea, responded to this review

Aloha from Maui, Thank you for taking the time to write a review; we're sorry we were unable to turn your stay around. If you would like to further discuss your concerns, please feel free to reach out to me directly at 808.874.2212 or Marco.Zanolari@fourseasons.com. Mahalo nui loa, Marco Zanolari Resort Manager More 

Hotel Review Summarization

What travelers say

  • Serenity Pool(87)
  • Breakfast buffet(23)
  • Room service(19)
  • Best hotel(18)
  • Partial ocean(15)
  • Top notch(12)
  • Outrigger Canoe(7)
  • Partial ocean view(5)
  • Cold towels(5)
  • Lounge chair(4)
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