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Makena Surf

4.0 of 5 4850 Makena Alanui, Check in at 34 Wailea Gateway Place, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Makena Surf
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Makena Surf
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97 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 18, 2014

We couldn't decide whether to write this review, because quite frankly, we didn't want to draw attention to OUR Makena Surf and have it booked-up next time we're trying to reserve. As well, it's hard to find the right words to describe the wonderful experience we had. Our condo (E204) was hanging right over the beach. Some days we were... More

Was this review helpful? Yes 2
Bloomington, Minnesota
1 review
5 of 5 stars Reviewed September 17, 2014

Loved the views especially when watching the whales and sunsets. Close to terrific restaurants and shopping. Very private and enjoyed every minute. Well equipted kitchen and a nice den to use our computer.

Was this review helpful? Yes
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....Thank you for posting your review of Makena Surf and I was thrilled you enjoyed it so much. Mahalo, Matt More

Midlothian, Virginia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 25, 2014

This unit is in terrible condition. Orginal 1970s decor. Musky smell throughout the unit. Rusty refrigerator --- yes, there was actually rust on the refrigerator! Wall damage in master bath. Mattress in master bedroom most uncomfortable mattress I've ever slept on. It sagged terribly and my wife actually injured her back sleeping on it. See attached pictures. Unfortunately, you'll just... More

Was this review helpful? Yes
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....I truly appreciate you sharing your comments and hope you will accept my sincere apologies for what you experienced while you were our guest. We are currently in contact with the owner of the unit and are working towards making the improvements that will bring it up to our standards. I understand this does not change your recent experience, but... More

2 reviews
2 of 5 stars Reviewed August 18, 2014

On arrival walked into a condo with a beautiful view that smelled terrible. Needed the windows open to clear the odor but it was there everyone we returned. There was a cigarette butt on the lanai. The Netflix remote didn't work and maintenance didn't correct the problem. The keys were difficult to use as the licks were old and not... More

Was this review helpful? Yes
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....I truly appreciate your comments and taking the time to bring to my attention the circumstances surrounding your recent visit. Our standards are much higher than what you experienced and I regret our failure in not showing you our best side. I understand that it doesn't change what you recently went through, but please know that we take your feedback... More

Chugiak, Alaska
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 14, 2014

We booked and paid early to get better rates, so did not get to pick our unit ahead of time. But we felt like we won the lottery as soon as we walked in the door. Stayed in A-101, which was a beautiful unit with a magnificent view of the beach. It had a ton of space for our family... More

Was this review helpful? Yes 1
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....Thank you for such a wonderful review of Makena Surf. It sounds like you and your family had a fabulous time. Mahalo, Matt Smith Guest Experience Manager More

Melbourne
Top Contributor
57 reviews 57 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed at C103, whilst not as good a view as the beach villas it still was breathtaking. The villa itself is magnificent. From a TV that goes up and down at a control (as it slightly blocks the ocean view when up) to the great kitchen with heaps of appliances. Comfortable beds etc. The beach is lovely with turtles... More

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Santa Cruz, California
2 reviews
5 of 5 stars Reviewed June 30, 2014

We had a wonderful stay in this 3 bedroom unit. The kitchen was incredibly well stocked. We had family dinners on the lanai at sunset every night. The views were incredible. The beach is steps away and it was wonderful. We had a turtle swim up to us one afternoon while we were playing in the surf. The snorkeling was... More

Was this review helpful? Yes
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....We appreciate you taking the time to post your review of Makena Surf. It is a beautiful beachfront property and as you experienced, the snorkeling in front is outstanding. Turtles often frequent the area and they are beautiful to see, from a safe distance. Hopefully, you can come back soon to get reacquainted. Mahalo, Matt Smith Destination Resorts Hawaii More

Rancho Cucamonga, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 24, 2014 via mobile

Stayed in F-110 on this our 2nd visit to Makena Surf Perfection Large grass area in front. No walls, bushes, or trees blocking any views from inside or on the lanai. Comfortable two bedroom two bath unit. Condo had everything you would want or need. Including own BBQ grill. Just a few short steps to the pool and a short... More

Was this review helpful? Yes 1
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha....I was thrilled to see that you enjoy Makena Surf so much and that you have found it to be your "perfect" place to stay when visiting Maui. Also, thank you so much for mentioning us as your Rental Management Company of choice. We look forward to welcoming you back. Mahalo, Matt Smith Destination Resorts Hawaii More

Great Falls, Montana
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

Can not say enough glowing remarks about the unit and property. The pictures do not do it justice. We stayed in b 103 and the unit was wonderful and the property well maintained. Good pools, nicely sized not crowded beaches. Security at night. Had a relaxing stay with our 3 kids. The unit was spotless and all communication I had... More

Was this review helpful? Yes
Kennewick, Washington
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 14, 2014

The Makena Surf G304 is amazing. This condo was recently renovated and it's beautiful all the way through. 3 bedrooms and 3 bathrooms. It has two lanai's that overlook an unobstructed view of a small beach. Also unsurprisingly, the best views of a Maui sunset you could ask for.

Was this review helpful? Yes 3
DestinationResortsHI, Guest Experience Manager at Makena Surf, responded to this review

Aloha...Thank you for your review and I was happy to see that you were able to enjoy some of Maui's gorgeous sunsets from your lanai. Mahalo, Matt Smith Destination Resorts Hawaii More

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Additional Information about Makena Surf

Address: 4850 Makena Alanui, Check in at 34 Wailea Gateway Place, Wailea, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Makena Surf 4*
Number of rooms: 107
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Also Known As:
Makena Surf Hotel Makena
Makena Surf Wailea, Maui

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