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Andaz Maui At Wailea

4.5 of 5 3550 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Andaz Maui At Wailea
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Andaz Maui At Wailea
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807 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charleston, SC
Top Contributor
81 reviews 81 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a full week here and thoroughly enjoyed all aspects of our stay. All rooms have something cool about their patio or lanai and fantastic views. I lost count of the number of infinity pools here and the beach crew had everything you need to Snorkel, paddleboard, kayak, etc. Great beachfront location and you can walk down the beach either... More 

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Charleston, South Carolina
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel and stay. The pools are incredible and make the views even more spectacular. We stayed for 6 days as part of a company incentive trip and it was one of the best trips we have ever had. The hotel size is perfect - large enough to not be seen, but small enough to see everyone as well. A... More 

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Grande Prairie, Canada
Top Contributor
51 reviews 51 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We love staying here, it's a change from the traditional Hawaii decor. Very modern, rooms are small but comfortable beds, ask for a tub they are deep and amazing. The pool area has excellent service and lots of choice If you have kids or want a quiter pool experience (use spa pool) service around the pool is excellent. Spa is... More 

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Top Contributor
73 reviews 73 reviews
65 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this property in September on his points. I booked my sister on my corporate rate, which included breakfast. While my check-in experience was fine, my sister was met with an abrupt - "no, there is no breakfast included in your rate." Even after I showed the check-in clerk the rate including breakfast, he continued... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I would actually give this resort a 4.5 stars. Here are my notes: LOCATION GOOD: It was the best looking resorts of the ones we saw in Wailea with one of the best beach set ups and classy, not cheesy. LOCATION BAD: It's about a 40 minute drive from the airport. BEACH GOOD: The resort will set you up with... More 

Was this review helpful? Yes 2
Lake Elsinore, California
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We read many glowing reviews about Andaz Maui (especially the service) and chose to stay there instead of another Wailea resort. The hotel and rooms were beautiful. The staff's courtesy, respect, and helpfulness were lacking on numerous occasions during our stay. I observed the Beach Crew staff laughing at guests. We had slow service in the restaurant. The bellman took... More 

Was this review helpful? Yes 1
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I liked this hotel. The location was great, the staff was friendly, and the rooms were nice and modern. If it sounds like I am damning the Andaz Maui with faint praise, it's because I am. Andaz does many things well (which you can read about in other reviews), but offering value is not one of them. The good stuff:... More 

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Chester, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent 5 days in the resort feb 2015 lovley hotel great pools access to beach staff very helpful friendly .... But food .... Never had a bad meal just nothing was explained properly breakfast was confusing !!!! Resturant for evening meal we sat for 25 mins before a waiter came over to take our wine order $140 per bottle... More 

Was this review helpful? Yes 1
Belvidere, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is an expensive hotel and I don't think it was worth all that. Good service by the valet staff and the front desk staff. Not enough restaurant or bar services. If you don't have a reservation at the 2 only restaurants on site, you will not get a table. I expected the hotel to offer more. The wait staff... More 

Was this review helpful? Yes 1
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We arrived with friend's at the Andaz check in was great a guy called Kevin, and all reception staff, house keeping, and concierge great rooms but that is where it ends. This is all about the money, first words Credit Card, the Restaurant staff and the Japanese restaurant staff were great when we first arrived , but once dinner was... More 

Was this review helpful? Yes 2
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Additional Information about Andaz Maui At Wailea

Address: 3550 Wailea Alanui Dr, Wailea, Maui, HI 96753
Phone Number:
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Andaz Maui At Wailea 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Andaz Maui At Wailea
Hotel Style:
#3 Top resorts Hotel in Wailea
#4 Luxury Hotel in Wailea
#4 Green Hotel in Wailea
#4 Spa Hotel in Wailea
#4 On the Beach Hotel in Wailea

923 photos of this hotel

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All traveler photos (716)
Pool/beach area (146)
View from room (58)
Dining (54)
Hotel & grounds (173)
Room/suite (128)
Bathroom (40)
Business center/function rooms (1)
Family/play areas (1)
Other (115)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (191)
Adult Pool (9)
Amenities (29)
Beach (6)
King Room with Balcony and Ocean View (20)
Multi-Level Infinity Pool (29)
Queen Suite with Balcony and Full Ocean View (34)
Restaurants and Bars (33)
The Hotel (31)

Management photos: Courtesy of the property manager

All management photos (16)
Hotel & grounds (2)
Room/suite (8)
Pool/beach area (1)
Dining (2)
Other (3)
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