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Hotel Wailea

Certificate of Excellence
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555 Kaukahi Street, Wailea, Maui, HI 96753
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Hotel Wailea
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169 Reviews from our TripAdvisor Community

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Traveler rating
    125
    32
    10
    2
    0
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15
131
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4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Los Angeles, California
5 of 5 stars Reviewed 3 days ago NEW

Breathtaking ocean view room, friendly stuff (especially bell service "Lou" is nice and sweet), beautiful decor, little thank you card, romantic pool and special anniversary gift (champaign & cookies). Everything was perfect and I recommend to everyone. It was dream vacation hotel for us. Thank you!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
San Francisco, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I just stayed at Hotel Wailea and loved it! There were no kids running around or crowds. The grounds were kept immaculate and you are surrounded by nature up on the hill. The rooms were modern, clean, and new. The views from the hotel are stunning. You can't get the views or serenity like that at any... More 

Was this review helpful? Yes 1
Greenwich, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent a wonderful 5 nights at this luxury retreat off the beaten ocean path in Wailea. We wanted a small hotel with few kids to get some quality time together, and we found exactly what we were looking for. Our panoramic ocean view suite #073 was fantastic-a was nice-studio kitchen, large soaking tub, lanai. We had... More 

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful spot and great hotel, we liked the large space and low crowding and opted to avoid the large resort style hotels. Excellent staff, all very friendly and helpful. The Capische restaurant is among the best we experienced in Maui. The pool is sleek and always had access to chairs. The shuttle service to town and the beach is a... More 

Was this review helpful? Yes 1
Danville, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Overall, I liked Hotel Wailea, but I had a few issues, mostly with house keeping that keep this hotel from being a luxury retreat. We stayed in a panoramic ocean view room on the ground level (081). The room was nice-studio kitchen, large soaking tub, lanai. The main issues we encountered were of the insect variety. Mosquitos were everywhere (got... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarkusSchale, Front Office Manager at Hotel Wailea, responded to this review

Thank you for your important feedback, it's certainly humbling to know you experienced several inconveniences throughout your stay with us. We are taking an in depth look into your concerns, and will be diligent in improving in all areas mentioned. We take great pride in the experiences we provide for our guests, and apologize if we failed to meet your... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved our stay here. The grounds were beautiful and serene. Waterfalls and streams running throughout without children in tubes floating down them. Birds abound. The recently remodeled rooms are spacious and well done. Soaking tub and rain shower. Perfect place to relax, unwind, and enjoy the views. Walk to the beach is a great workout!!!

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United States
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If I were moving to the island, and needed long-term accommodations, this is where I'd want to stay! Yes, these are sweet suites! Oddly enough, even though I lived on Maui for 3 years, I only visited the property once, and it was for quick drinks at the bar. Glad I chose to stay here and truly enjoy the property!... More 

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London, United Kingdom
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice restreat, aways from the busy seafront, set in its own lovely garden. Has its own Merc SUVs to ferry people to/from the town and beach. Very friendly staff. Used to be part of SLH but recently changed into R&C along with a management/ownership change that makes itself a coouple only hotel. The management didn't bother to inform us... More 

Was this review helpful? Yes 1
MarkusSchale, Front Office Manager at Hotel Wailea, responded to this review

Dear lzhm, Thank you for sharing your experience of Hotel Wailea. As you mentioned, we have recently become part of the Relais & Chateaux family, which has been a wonderful opportunity for our hotel. Although our ownership and management has remained the same throughout, we have shifted our focus to a hotel suitable for adults and couples. I sincerely apologize... More 

RC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the best resort that we have stayed at. Everyone employee knows who you are. We loved the fact that we were there for one week and only seen one other couple. Dinner at Capiche was a 10. We will be coming back in November. Do yourself a favor, talk to John at the front desk and he will... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
MarkusSchale, Front Office Manager at Hotel Wailea, responded to this review

Aloha 13leem908, Thank you for the gracious review. It's wonderful to hear we were able to offer you a memorable experience here. John and Lou certainly are a great part of our team and success, and they will be thrilled to know they've been mentioned. We look forward to seeing you again in the near future. Mahalo, Chris Mitsumura Guest... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We spent five nights here in April, 2015, and were sorry to leave. This is a beautiful hotel, peaceful and romantic. The restaurant is fabulous, and all the amenities were first class. Although it is not on the beach, a driver will take you there in just a couple of minutes. Beach attendants will set up your chairs, help you... More 

Was this review helpful? Yes 1
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