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Hotel Wailea

Certificate of Excellence
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555 Kaukahi Street, Wailea, Maui, HI 96753
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155 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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20 Sunny Nook Gardens
1 review
5 of 5 stars Reviewed today NEW

The hotel is a lot quieter then the larger resorts which makes a perfect honeymoon destination. the apartments were spacious, modern and we had a balcony over looking a pond with fish in it. excellent staff and service throughout and a nice pool area with a bar. a short distance from the beach but the shuttle service in nice mercedes... More 

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Rahway, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for part of our honeymoon and it was a great experience. From the moment we pulled up, the service was attentive and friendly. The grounds are beautiful and the views are perfect. We stayed in the panoramic room and it was beautiful. We didn't want to leave our balcony! The breakfast was the perfect amount to start... More 

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Scottsdale, Arizona
1 review
5 of 5 stars Reviewed yesterday NEW

Well, we were pleasantly surprised! Have been to Maui 4 times now. First stay at Hotel Wailea. We will certainly return! Don't let the small size and lack of visible patronage fool you. If you seek lots of action, people watching and noise, this place is not for you! The room size, amenities and cleanliness; the outstanding staff at the... More 

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Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Set back from the beach but with a Mercedes to shuttle you to your private beach. Away from the bustle of the mega resorts this is a perfect place to relax but still close enough to enjoy Wailea......

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Was this review helpful? Yes 1
Yateley, United Kingdom
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at Hotel Wailea for 7 nights and had a fantastic experience. The staff couldn't do enough to help from the moment we checked in until the moment we checked out. The suite was very large with a fully kitchenette. The bathroom was stunning with the best hotel shower I've ever had. Bed was very comfortable.... More 

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GMHotelWailea, Manager at Hotel Wailea, responded to this review

Thank you so much for your glowing review. Our staff works hard to provide our guests with personalized service and memorable experiences, and we are very appreciative when guests like yourself take notice of the Hotel Wailea touches. We hope to welcome you back soon for another relaxing and comfortable stay in your beach house suite and to again enjoy... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel one of the rare ones with two or three floors in small blocks with great view of distant sea and terrace outside room .large well appointed rooms Nd large bathrooms .All the staff were excellent and friendly who knew our names early on. It's a bit out of town but they provide chauffer service for free as well... More 

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Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Don't get me wrong, the grounds are lovely, the room is definitely upscale, the hotel is well situated if you want to walk to restaurants (which we did each night), there were no kids (bonus), and it was not a crowded resort, yet, there was something missing for us. We had a full ocean view and yet, couldn't hear the... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment you arrive, you know this place is special. The staff are so friendly, nothing is too much trouble for them, There are only 72 rooms over 15 acres so no one is on top of you. The pool isnt crowded and you rarely see people as you walk around the estate. If relaxing and luxury is what... More 

Was this review helpful? Yes 4
GMHotelWailea, Guest Relations Manager at Hotel Wailea, responded to this review

Thank you so much for your sincere compliments about Hotel Wailea. We are delighted that you had such a perfect stay enjoying Hotel Wailea as a relaxing and private oasis! We are pleased to hear that you found our staff and the privacy of the property to be so wonderful. We look forward to your next stay with us to... More 

hilo
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I read reviews that this hotel quiet, which was true. I loved that the hotel was far away from the hustle and bustle of the other bigger hotels. We chose this place for our ten year anniversary and this was the perfect spot for us. We loved our room, it was spacious and had what we needed (fridge, coffee, microwave).... More 

Was this review helpful? Yes 4
GMHotelWailea, Manager at Hotel Wailea, responded to this review

Thank you for taking the time to share your thoughts about your recent stay with us. We are pleased that you enjoyed the beauty of the property and tranquility that Hotel Wailea has to offer. We do apologize that the view from your suite did not meet your expectation. Each of our suites are specifically oriented in manner to best... More 

Greater London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a fantastic setting and setup the suite was modern and defiantly upmarket, the pool area smart and enjoyable and the majority of the staff excellent, especially the guys driving the complimentary Mercedes cars. The only thing I feel they could improve is the front of house and bar service, For an establishment of this category I expected a more... More 

Was this review helpful? Yes 1
GMHotelWailea, Front Office Manager at Hotel Wailea, responded to this review

Thank you for sharing your recent stay with us. We are pleased you enjoyed your time with us and we thank you for your positive words. An important part of what our guests enjoy at Hotel Wailea is the comfortable luxury they are able to experience. We realize that small details in staff interaction make the pleasant difference during your... More 

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