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Hotel Wailea

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555 Kaukahi Street, Wailea, Maui, HI 96753
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1 room 1 guest
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197 Reviews from our TripAdvisor Community

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Traveler rating
    148
    35
    11
    2
    1
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16
156
2
4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (57)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (42)
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Hermosa Beach, CA
1 review
5 of 5 stars Reviewed yesterday NEW

Great place to relax and unwind. Beautiful property. Loved the complimentary shuttle. The staff were so friendly. We took a great tropical drink making class with James the bartender. Highly recommend!

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Rome, Italy
1 review
1 of 5 stars Reviewed yesterday NEW

Unfriendly staff chiefly ar capisce restaurante. Waiter half an hour without any single explanation. Waiter very umpleasant as well as the pool waiter. Poor information on arrival. Very bad impression

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Marin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

First time to the property. It seemed newly refurbished. Being away from the beach did not take away from a full service experience. Large suites with plenty of amenities, especially in the kitchen. Beautiful grounds with lush landscaping.

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Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Most beautiful and charming Hotel in Maui. Fitness room is incredible Service was most of the time average 8we were expecting much better thant that). Restaurant poor and expensive. Pool service was great.

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Via Fapanni 37
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Simply perfect!!! Great structure (large suite, very nice pool, etc.) and amazing quality of the service in every aspect. Although the property in not close to the beach, the beach service is excellent. Really a fantastic staying for us. Highly recommended!!!

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Was this review helpful? Yes 1
Minnetonka, MN
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We booked our trip to Hotel Wailea with some reservations. Our biggest concern was that it is not on the beach. We love the beach and thought this might be too much to give up. Everything else about the hotel was to our liking. It turned out our concerns about being on the beach were nothing to worry about. The... More 

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago NEW

We were looking for serenity and great service and that is what we found at Hotel Wailea. The hotel sets apart from the big hotels with big crowds, what you find here is pure calm. The staff is very friendly and helpful (Brooke at the front desk was always welcoming and prompt to assist us). The pool and cabanas are... More 

Was this review helpful? Yes 3
Irvine, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property with great ocean views, staffed by a caring staff providing unparalleled service. The smaller nature of the hotel coupled with the "no kids" environment creates the serene and relaxing vacation not possible at any other Maui hotel.

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Was this review helpful? Yes 3
9770 Dovetree Isle Drive
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful property and rooms, wonderful staff and just an amazing experience. We felt like we were the only ones on the property most of the time. Great beach, food and people. Would definitely stay again!

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Was this review helpful? Yes 2
Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Inconsistent service is the only thing consistent about this property. The room floors were so dirty that we opted to wear flip flops in the room. The amenities look great on paper, but are really shoddy in person. The property is beautiful, but not a lot to see or do. The Orchard Tour consisted of being dropped off by bellhop... More 

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Was this review helpful? Yes 1
MarkusSchale, General Manager at Hotel Wailea, responded to this review

Thank you for providing us with your feedback. We greatly appreciate the honesty, and will address your comments with our staff in a constructive manner. We commit ourselves to making every effort that our guests walk away with positive memories, and take all of our reviews to heart. We apologize for your experience and thank you for giving us the... More 

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