Please pay extra for Napua Tower- well worth your money, the beds are fabulous-the bathroom is exceptional! The swimming pools and slides are wonderful! The people on the staff of Grand Wailea are all friendly and attentive!!! more

My partner and I travel to Hawaii every year. We always visit Kauai and one other island. This year it was Maui. We returned to the Grand Wailea - where we stayed 2 years ago. We really enjoyed our visit. We had a great rate and a great room. It was our 8th anniversary. The hotel upgraded us to a... more

Based on the price we paid, I expected more. Plus they charge $25/room /day on top resort fee. I suppose this is supposed to cover use of pool/gym/towels/self parking. I'm just not used to that. Anyhow, the biggest disapointment was the bathroom. We were in 0055. Location of the room is quite good, close to the beach/pool, ice machine right... more

17 in our group stayed for a week during my daughter's wedding. They aged 11 to grandma who is 87 and there were activities for everyone all the time. The best part was the adult pool and the separate pool area for families, but even Grandma went up the water elevator and down the slides. The entire staff was very... more

:My husband, mother-in-law and I can not say enough nice things about this hotel. While there my father-in-law got very sick at 4:00 a.m. in the attached room. My mother-in-law came in and said she called 911. Soon the hotel security as well as the night manager came to the rooms to assist in any way they could. As soon... more

Aloha, Just returned from 10 days on Maui. Our first 4 days were at the Grand Wailea points stay. I can't say enough nice things about our stay with respects to the service and attitude of the staff. My husband and I are in our 40's/50's. We are pretty low key folks with no kids. This trip was to celebrate... more

As a frequent visitor to the GWR over the last 16 years few things have remained constant. That can be good and bad. But when it comes superior customer service, the Concierge at Napua Tower have been consistently exceptional. In particular, Jerry Fournier, the Napua Suite Liaison, has always helped us manage the vacation process before we arrive as well... more

First trip to Hawaii and what a gorgeous resort. We were welcomed with open arms and wonderful hospitality. We were upgraded to an incredible ocean view on the top floor and were presented with the biggest basket of fruit and snacks I have ever seen. The staff was absolutely wonderful in every way. The atmosphere was very romantic and the... more

My husband, 4 teen-aged children and I spent 10 days in Wailea in a condo but wanted a special place to spend our 25th wedding anniversary. We chose the Grand Wailea because although the kids were not spending the night, they could supply our name and room number at the towel desk, get bracelets and use the great pool for... more