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Grand Wailea - A Waldorf Astoria Resort

4.5 of 5 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
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3,531 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westmount, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife, daughter and I met my sister's family of five at the Grand Wailea. My sister and I grew up in Hawaii, and she and her family now live on Oahu. Even though this was a stay-cation for them, we were all suitably impressed by an extraordinary experience at this "grand" resort. Here are the positives and negatives: +... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Absolutely loved this hotel! could not have asked for a better more luxurious place to stay with such friendly staff! I will definitely come back! (Also loved that we could rent umbrellas and bicycles) - only thing is the daily resort fee of $25 that I did not know about. Other than that, this hotel was B-E-A-UTIFUL!

Review collected in partnership with Waldorf Astoria

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1 review
3 of 5 stars Reviewed 4 days ago NEW

We've been visiting Hilton and Hyatt resorts on the Big Island and Kauai for many years and had hoped to make the Grand Wailea our Maui favorite. We were prepared for the expense at this resort and an abundance of children but were not prepared for one department to downgrade the entire experience for us as discussed below. Despite the... More 

Was this review helpful? Yes 2
Hong Kong, China
Top Contributor
53 reviews 53 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Another Maui property that rests in its laurels rather than delivering the goods. Rooms are basic and nice enough, but the maids seem to forget to service (ie. make beds, change towels, replace amenities) etc. Valet parking is mandatory, so call an hour in advance to cut your additional wait to 20 minutes. A routine breakfast buffet will set you... More 

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Seattle, Washington
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We've stayed at the GW six times and have HAD a great appreciation for its art, architecture, design style, and amazing staff. We have returned again and again even if there were little issues here and there. However, our recent ten day Thanksgiving trip was likely our LAST and here's why: GENERAL The hotel feels like it is being stripped... More 

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scottsdale, az
Top Contributor
94 reviews 94 reviews
23 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I wrote a review a year and a half ago, criticizing the customer service and the general lack of desire to please on the part of the employees at Grand Wailea. We just returned and what a difference! From the moment we arrived, there was a decided difference in their attitudes--everyone (and I mean everyone) was cheerful, outgoing and willing... More 

Was this review helpful? Yes 1
Walnut Creek, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We keep returning to the Grand Wailea because my husband likes it here. Me, not so much. Although this time around I think even he has decided this place is ridiculous. The grounds are lovely and the people very nice. This hotel does have the best pools around. The Grand Wailea knows that the pools are the draw and that... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 5 days ago NEW

Wow'ed us immediately. A beautiful resort for a relaxing, kid-free anniversary trip. We couldn't imagine anything being better. Every time we explored a different beach we ended up coming back to the resort because the Grand Wailea beach was better! The room was clean and comfortable. The staff was kind and accommodating. The pool was fantastic. Thank you for making... More 

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Boston, Massachusetts
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I traveled to Hawaii for our 5th wedding anniversary and ended our 2 week stay in Hawaii on Maui at Grand Waliea. The resort is stunning! We were presently surprised the rooms were being renovated and we were offered a room that was just finished and we would be the first to stay in it. The bathroom... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I got married on the beach and it was incredible. The hotel is magical, fun and we will be coming back next year. The snorkeling was amazing with lots of turtles. The sand is clean and the water felt great. my man and I had a lot of fun on the water slides and the food was great. I can... More 

Review collected in partnership with Waldorf Astoria

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Hotel Summarization (Beta)

What travelers say

  • Very nice(57)
  • Room service(20)
  • Rope swing(11)
  • First nights(10)
  • Hot tub(7)
  • Fitness center(6)
  • Pretty good(5)
  • Would highly recommend(5)
  • High end(5)
  • So friendly(5)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Reservation Options:
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Hotel Style:
#4 Business Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Romantic Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Family Hotel in Wailea
#6 Luxury Hotel in Wailea
#6 Spa Hotel in Wailea
#6 Green Hotel in Wailea

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