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Grand Wailea - A Waldorf Astoria Resort

Certificate of Excellence
3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
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3,846 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

I'd like to persally thank the staff & manager at the pool counter. These employees went above & beyond the call of duty to make our stay perfect. We stayed over Mothers Day weekend May 2015. We were treated like royalty, and that made this Mothers Day the best my wife had ever had. We have twin baby girls, and... More 

Was this review helpful? Yes 1
Steamboat Springs, Colorado
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

For those who experienced the Grand Wailea in days past, the hotel is in desperate need of a culture change. From housekeeping to grounds to the level of experience of he staff this property could use a huge dose of training and incorporation of the culture of Hawaiiana into their employees. Management by the Waldorf Astoria is driving this property... More 

Was this review helpful? Yes 2
Jupiter, Florida
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After spending a week in our Hilton Grande Vacation Resorts on the Big Island ( Kohola Suites) touring the island and enjoying non stop island action, we jetted off to Maui for a few final days of R&R vacation before heading back to the mainland. Being our second trip to this fabulous resort, we set our expectations high! This resort... More 

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Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We just stayed at the Grand Wailea and had a great time. The hotel, restaurants and service was very good. Only shortcoming was that the room (two double beds, ocean view) did not have the "wow" factor like most Conrad or Waldorf hotels do. However it was clean great location for beach, walking the boardwalk along Wailea beach, and shopping... More 

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indianapolis
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at the Grand Wailea for two nights. I had a newly renovated room with a terrace. The extra space on the terrace was excellent. There was a table and two chairs in addition to two chaise lounges with cushions. The terrace view category rooms offer easy access to the lobby and shops. While the room was recently renovated,... More 

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Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Magical. One of the best hotels I've stayed in. We had a garden view room on the 2nd level, looking past the chapel to the ocean. 2 Adults and 2 kids with 2 double beds was adequate enough space and after coming from the Royal Hawaiin in Honolulu (disappointing), this was a welcome change. The food at all restaurants was... More 

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Las Vegas, Nevada
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Wow, water slides, Tarzan rope jumps into pool, floating on the lazy river, and... A water elevator. What a great place for my grandkids. And for me... Nice cabanas, poolside massage, and an adult pool. There is also a lovely chapel for weddings The grounds are beautiful. A lovely spot for a family vacation

Was this review helpful? Yes 2
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Jacob10, Mahalo for spending your family vacation with us. We're glad to hear everyone enjoyed the pools, tarzan swings, and slides and that you had the opportunity to relax in the cabanas and at the adult pool. We hope we have the opportunity to welcome you back again in the future. Mahalo, Tom Donovan More 

Haiku, Hawaii, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We have been visiting the Grand for the past 15 years. The staff remains top notch, pleasant and professional from front desk to housekeeping. Good people. The most noticeable improvement was the quality of food. So good. I am pretty used to paying a lot for mediocre cuisine. Humuhumu was delicious as usual while the pool food rocked. I was... More 

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Bonita Springs, Florida
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Beds are comfy, view is awesome, grounds are spectacular. They should hand out a list of what they don't want you to do when you arrive though-- meaning, it's stuffy and pretentious without merit. Having fun at the bar seemed to only be allowed up to a point. I guess I feel that if I'm paying $27 for pancakes &... More 

Was this review helpful? Yes 1
Ridgefield, Washington
Top Contributor
55 reviews 55 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Out stay at the Grand Wailea was truly great - it is hard to know where to start. Our room (a grand ocean view king) was incredibly comfortable. The view was spectacular (it was in the Molokini wing) facing west with amazing views of sunsets. The bed was the most comfortable of the 3 places we stayed while on Maui.... More 

Was this review helpful? Yes 4
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