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Grand Wailea - A Waldorf Astoria Resort

4.5 of 5 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
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3,691 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chandler, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had such an awesome time in this hotel. We loved the environment. The hotel has several pools and restaurants. We enjoyed staying in the Wailea area rather than Lahaina since it's way too crowded. The staff was very friendly and helpful and we enjoyed all the perks the hotel offered. We will definitely will be staying again when visiting... More 

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Madison, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

After some on-line research, I made reservations 2 months in advance to stay at the Grand Wailea. I continued to read about the hotel, and some reviews made me nervous about spending a good amount of money, and not being satisfied with my stay. My solution was to cancel the reservation and make a new reservation for a room in... More 

Was this review helpful? Yes 1
Santa Rosa, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here from 2/23-2/28 for our 10 year anniversary. All of the staff members were very pleasant and accommodating. The only down side was the rate/cost. Although the rates may be comparable to others in the area, it was a bit of a shock. We typically stay in the Lahina and kanapali area and may be more accustomed to... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent 5 nights here on our trip to Hawaii as recommended by friends who stayed on their honeymoon and were not impressed. We received a newly renovated room which was small and still felt out-dated. (You can't get in the front door if the closet door is open - poor design) The property is very big and feels really commerical.... More 

Was this review helpful? Yes 1
Redmond, Washington
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The service was first-rate. From concierge to housekeeping, the staff was courteous and ready to please. We loved the open-air lobby and used many of the amenities. Stay here. You'll have a lovely time.

Review collected in partnership with Waldorf Astoria

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Victoria, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We’ve been to the Grand Wailea’s Humuhumu restaurant on several occasions and I’ve always wanted to stay there. We decided to stay there for our anniversary this year before heading to our nearby condo and overall we had a really great stay. First off, we booked a garden view room and we were VERY pleasantly surprised to see a gorgeous... More 

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Fletch250, Mahalo for your review and staying with us for part of your vacation! We appreciate you joining us after having dined with us. The garden view rooms are extremely convenient with easy access to the pools, beaches, and walking paths around the property. We're glad you enjoyed your stay and hope to welcome you back again in the... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

There was a handful of really nice staff that made up for all the rude ones we encountered during our stay. It's too bad because smiles are free and we paid a lot of money to stay here. We were happy to leave!

Was this review helpful? Yes 3
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha SunkissedCoral, Mahalo for taking the time to write a review about your recent stay at our hotel. I apologize that you did not experience the Aloha at our resort. We promise our guests a singular Waldorf luxury experience, and we will use your comments to ensure that we are continually working to achieve that ideal. Mahalo, Tom Donovan More 

alaska
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had to stay ... After all it was named one of worlds best pools. Beautiful gardens, great room, terrific pools and room service heaven. But terrible service elsewhere. Volcano bar was filled with rude young men who could not communicate or serve ... They wanted to play and chat. Then we almost got run over in the garage as the... More 

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Top Contributor
94 reviews 94 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Pros: Staff, pools and hospitality People make a place, and people are great here. Pools salvage the property as it is dated and in dire need of upgrade. Hospitality is second to none Cons: incongruent value, not couples romantic, old rooms/mattresses/baby cribs It is hard to swallow cost of room when you don't feel you get what you pay for.... More 

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Pras499, Mahalo for your review. We appreciate you staying with us and your feedback. All of our rooms are currently undergoing a complete renovation with a refreshed look and feel, and the property grounds are routinely being refreshed throughout the year based on feedback like yours. We hope that you will give us another chance once our renovation is... More 

Geelong, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After 15 hours of flying from Melbourne I was really looking forward to a hot shower and relaxing in my room and this hotel did not disappoint! The check in process was quick and simple and I was in my room within 10 minutes of arriving (earlier than the advertised check in time as well) the room was spacious and... More 

Was this review helpful? Yes 2
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Nuthq, Mahalo for your review! We appreciate you staying with us on your vacation. We're glad to hear you enjoyed your vacation and took the opportunity to relax at the resort. We hope to welcome you back again. Mahalo, Tom Donovan More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(51)
  • Room service(17)
  • Rope swing(10)
  • First nights(7)
  • Fitness center(6)
  • Pretty good(5)
  • Would highly recommend(5)
  • So friendly(5)
  • High end(5)
  • Hot tub(5)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Reservation Options:
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Hotel Style:
#4 Business Hotel in Wailea
#5 Family Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Romantic Hotel in Wailea
#6 Green Hotel in Wailea
#6 Luxury Hotel in Wailea
#6 Spa Hotel in Wailea

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