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All 5 Wailea hotels

Grand Wailea - A Waldorf Astoria Resort

4.5 of 5
3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Grand Wailea - A Waldorf Astoria Resort
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Ranked #4 of 5 hotels in Wailea
1,248 traveler photos
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2,252 reviews from our community

Traveler rating
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    530
    262
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Families
794
 
Couples
794
 
Solo
25
 
Business
195
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Indianapolis, Indiana
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2013 NEW

We stayed here and at a neighboring resort over a 10 day period. The staff at the Grand Wailea was exceptional and always went above and beyond to take care of you. Resort facility was a bit dated, but gardens were immaculate. Beach was very well maintained and pools were exceptional. Water slides were awesome for the children and I... More

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1 review
4 of 5 stars Reviewed May 23, 2013 NEW via mobile

Very nice amenities and location. They need to get much more serious about bird control. Birds were landing on my cup on the patio and all around us at the pool. At one time I counted seven on the dining table next to me.

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Jakarta, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed May 22, 2013 NEW

Old and dated! Doesn't seem fresh and exciting. Hotel needs a cash infusion to completely update decor and technology. You're not there to watch TV..........but, hotel should have a top of the line "sat dish"..........that picks up a drop dead gorgeous tv pic. AND.........have a ton of channels! Don't go cheap on your guests! And ...........just update the rooms.........and more......please!... More

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Guatemala City, Guatemala
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

The hotel, its Lobby filled with sculpture by Botero, the gardens, the beach and the swimming pools are spectacular. We stayed there with my wife and kids, the hotel has a mini water park, the kids did not want to get out of the swimming pool, they had such an amazing time. As with all Waldorf Astoria hotels, this one... More

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Phoenix, Arizona, United States
1 review
2 of 5 stars Reviewed May 21, 2013 NEW

The only reason I didn't rate it one star is because the resort itself is beautiful. Hey, how can you go wrong in Maui? However, it is difficult to rate the service BECAUSE THERE WAS NONE. I was there with a very large group. You would think the General Manager and Food & Beverage Director would be prepared. Nah. Surly... More

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Mill Creek, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

We stayed there our wedding night and the following night, it could not have been better. Ease of check in, they let us check in early and check out late. The view, the grounds, the lobby, the entire place is like a palace and worth every penny - which we felt was very reasonable given the experience. Highly recommend

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Review collected in partnership with Waldorf Astoria

Atlanta, Georgia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 21, 2013 NEW

This was our first trip to Hawaii. From the split second we arrived, we had an immediate welcome from the Valet, Bellhop and check-in Assistant - all at once. We were checked-in, car whisked away, and bags taken care of seemingly within 2 minutes, and were led to our room by the Bellhop. The 'journey' to our room (it is... More

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See 2 more reviews by jmag1519 for Wailea
GWExec, Guest Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review
May 21, 2013

Aloha, Thank you for the 5 star review. We are so happy to read that you had a wonderful time. We will be sure to share this review with Richie. We are certainly lucky to have him all these years. He is mentioned by name in reviews more than any other employee and I can't think of a single time... More

Hawai'i
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

I've stayed here numerous times, first when it was the Grand Hyatt Wailea then under KSL as Grand Wailea. Currently a Hilton resort, nothing much has changed. Atmosphere: Because this property opened as a Grand Hyatt, it's everything what the "grand status" is to present Grand Hyatts. Gorgeous first impression as soon as you drive up. Huge man-made waterfall, big... More

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See 2 more reviews by MauiWorldTravelers for Wailea
GWExec, Guest Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review
May 21, 2013

Aloha! Thank you very much for such a complete review and all of the compliments! This reviewer mentions our swim up bar wih the rock bar stools and table. One thing people might not know about our super cool grotto bar is that warm water is jetted through to your feet while you sit at the grotto bar! You might... More

Scottsdale, Arizona
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This marked our third trip to Hawaii, second to Maui and without question we returned to Grand Wailea after having spent the first part of the week with our grown children and young grandson at a condo-style hotel in Lahina. The Grand Wailea provided amenities that allowed us to indulge in distinct ways while remaining at a family friendly resort.... More

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California
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

This is a very beautiful property...lots of good choices for food and drink, and an amazing pool, especially for children. The Bistro bar was good -Matt was an especially great bartender there- most employees throughout the property were friendly and helpful. We enjoyed walking around this huge, lush property, and also the pathway along the ocean that gives you a... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(72)
  • Adult pool(21)
  • Room service(20)
  • Rope swing(17)
  • Water slide(14)
  • Lazy river(14)
  • Resort fee(14)
  • Seasons next door(12)
  • Fitness center(12)
  • Hot tub(11)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Phone Number:
Region: United States > Hawaii > Maui > Wailea
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotels in Wailea
#3 Luxury Hotels in Wailea
#3 Romantic Hotels in Wailea
#3 Family Hotels in Wailea
#3 On the Beach Hotels in Wailea
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea - a Waldorf Astoria Hotel
Grand Wailea
Grand Wailea Hotel
Grand Wailea Maui
Grand Wailea Resort
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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