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Grand Wailea - A Waldorf Astoria Resort

Certificate of Excellence
3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
Grand Wailea - A Waldorf Astoria Resort
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3,750 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (799)
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Bern, Switzerland
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

excellent hotel with great water park. wonderful for young families. exquisitely, clean, good and extensive breakfast, all over good restaurants, all premium class. Super place for a wonderful holiday on Hawaii / Maui.

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Second visit here. Greeted warmly with beautiful fresh lei's and an Aloha immediately puts you in the Hawaiian spirit. Walking into the main Lobby at check in you realize how Grand this hotel really is. Although some parts are older and worn, renos where in progress to restore the overall elegance. The beach is amazing and I think the best... More 

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Rochester, MN
Top Contributor
99 reviews 99 reviews
43 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family recently spent 4 nights at the GW. I am a Hilton Gold, and booked the stay on points. 2 queen Terrace View room. Was hoping to get an upgrade upon arrival with status. Unfortunately was told by the front desk no upgrade available, due to the place being booked. I was a little disappointed about this, especially when... More 

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Cape Girardeau, Missouri
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful first class resort. We spent 8 days there in early March. Great pools, great beach and great food. We saw whales and sea turtles off the beach. It's in a great location there is a mall and great restaurants within walking distance. Service is spot on.

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha CT3TIG, Mahalo for staying with us during your vacation! I'm glad to hear you enjoyed your stay and had a chance to spot some whales before the season comes to an end. We hope to welcome you back again in the future. Mahalo, Tom Donovan More 

New Providence, New Jersey, United States
Top Contributor
77 reviews 77 reviews
4 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a marvelous stay 4 years ago and were looking forward to coming back. Our trip had a little bump to start as 3 of our 4 bags didn't make our connection. When we arrived at the hotel - the valet said "wow you don't have much luggage" we told him our story and he asked if we had... More 

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Mike J, Mahalo for staying with us again with your family! I'm sorry to hear your luggage was lost during your travels, but I'm glad we were able to make your daughters feel at ease upon arrival. I appreciate you staying with us as well as your feedback, which I'll share with our team. We look forward to welcoming... More 

Madison, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

If you are looking for a beach front resort look no further. Great beach loation. Rooms are clean and maintained with great views. The staff was awsome, especailly the beach and pool staff. Everyone went out of their way to make our stay even more enjoyable. Spa was awsome too, best in the area per the locals. Will stay again.

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha jpwielgo, Mahalo for your review! I'm so glad to hear that you and your family enjoyed your beach vacation at Grand Wailea. We are proud of our beautiful beachfront, Wailea Beach. The beach and pool teams will be honored to hear your compliments. We look forward to welcoming you back again soon. Mahalo, Tom Donovan More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is our third trip to Maui and second to the Grand Wailea- we stayed here two years ago and the property has been renovated and continues to be. This hotel does not dissappoint! It's beautiful and expansive. We have no problem with getting chairs pool side or by the beach- the staff is friendly and helpful and responsive. That... More 

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Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stay here for 5 nights on points n got upgraded to a Seaview room with my hilton diamond status together w 2 drinks voucher, $20 food voucher n also 20% off spa. Hotel is grand n big 1000 plus rooms n we stayed at the recently reburnisbed Molokini wing w an nice sea view perfect for watching sunset with drinks.... More 

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Vancouver, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Our room was awesome as we stayed in the "newer" wing. Everything else about the hotel is super expensive. A cocktail can set you back USD$20 per cup. Cabanas cost $500 a day to rent. The service was sub par as they didn't have enough staff during spring break. Internet was next to none. For a hotel this size, it... More 

Review collected in partnership with Waldorf Astoria

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GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Ming S, Mahalo for your review and feedback. A majority of our rooms are now newly renovated, with the remaining wings being renovated by this summer. I'm glad you had a chance to experience our new rooms and love that you thought they were awesome. Our internet connectivity is something we are actively addressing due to feedback like yours.... More 

Whittier, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed 3/24/15. First off I am a member at GW and gold HH holder so I have stayed at this hotel for many years (I have 2 young boys). If you want the short version skip to the bottom. GW was in dire need of an update to all of it. They recently changed owners I was told so the... More 

Review collected in partnership with Waldorf Astoria

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(47)
  • Room service(15)
  • Rope swing(7)
  • First nights(7)
  • Would highly recommend(5)
  • Fitness center(5)
  • So friendly(5)
  • High end(4)
  • Hot tub(4)
  • Would DEFINITELY recommend(3)
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