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Grand Wailea - A Waldorf Astoria Resort

4.5 of 5 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
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3,467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Grand Wailea truly is a "grand" hotel. The moment you step thru the front entrance you are treated as royalty. The front staff is very friendly courteous, and helpful. The lei greeting is always fun plus the fresh water and fruit is always available at the desk. The bellmen are extremely helpful and friendly. Everyone is always ready to help... More

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honolulu, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I had occasion to be on Maui at a conference and was lucky enough to be able to get into the Grand Wailea. What a wonderful experience! Simply the nicest resort I have visited in Hawaii, and I have been to a lot of them! The arrival was really quite special and the check in flawless. Breakfast both in the... More

Review collected in partnership with Waldorf Astoria

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Vancouver, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you can get past the expensive meals, mandatory $30 valet parking (this alone weeds out the real cheap people! :) and the whole a night will burn a hole in your wallet ($400-$1500), this place is a little surreal. Lavish grounds, lots of pools, great water slides (only available as a guest). When we are in Maui, we try... More

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Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We spent 7 nights at the Grand Wailea celebrating our anniversary, sans kids. Prior to our stay George the concierge was helpful in setting up a luau reservation and a surprise for my wife. All the staff we encountered during our week at the hotel were friendly. We got one of the renovated rooms and it was large with a... More

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Seattle, Washington
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have visited the Grand Wailea many times since joining their membership club in 2003. First, I think you would be hard pressed to find a more beautiful hotel property anywhere. The beautiful seaside location atop a prime sandy beach with manmade water features are a photographers dream. Certainly, time has taken some of the Grand's luster... More

Was this review helpful? Yes 1
Charleston, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Our first stay on Maui could not have been better. The property is excellent and the staff is even better. From the moment we arrived to the time of departure the staff went overboard to assist and provide. For our self directed drive "on the road to Hana" the concierge provided directions, a written list of places to see (some... More

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Bellevue, Washington
Top Contributor
57 reviews 57 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a week here as part of a business conference. The grounds are very well maintained and the beach very accessible. Beach chairs and umbrella are free (first come, first served) and a host will set it up for you. We spent a nice day just hanging out. Our room was large and comfortable. Food and beverages are spendy here... More

Was this review helpful? Yes 2
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Knscott, mahalo for your feedback and staying with us. I'm delighted to hear you enjoyed your stay and found it to be relaxing during your conference. We are currently updating all of our restaurants menus, including our cocktail menus, to offer a wide variety of options and prices. We hope to welcome you back again soon. Mahalo, Tom Donovan... More

Carlsbad, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

We spent our Honeymoon at the Grand where we were welcomed with a warm Aloha and beautiful Lays - my first ever in Maui ;) We were escorted by one of the bellmen team to our room which was very much appreciated since we were exhausted and a bit delirious after our long flight! The resort is quite expansive with... More

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Folsom, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I was put on the other side 5 -10 minute walk from lobby and fitness center. 6 am I changed rooms. But we had to get two queen beds for our honeymoon. ALSo the bartenders at the pool are so unfriendly. He said he rather kill him self then serve drinks rt now. I could believe it. The concierge acted... More

Was this review helpful? Yes 1
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Patricia J, I regret that we were not able to provide you with the quality of service you deserve during your honeymoon. We believe that very best service experiences are genuine, anticipatory and personalized and we will continue to work to ensure our guests find that level of service at our hotel. Your feedback will help us to continue... More

Adelaide, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel room was beautiful and spacious, huge bathroom including deep bath tub, decent sized shower and separate toilet. The bed was AMAZING as were the pillows, so soft and comfortable. The hotel grounds were lush and beautifully maintained. Half the pool area was closed for renovations but there were so many it didn't really matter. The adult pool was... More

Was this review helpful? Yes 2
GWExecutiveOffice, General Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Carly B, mahalo for spending your honeymoon with us at Grand Wailea! I appreciate your feedback and detailed review.I'm glad to hear you enjoyed the pools and luau during your honeymoon and appreciate your flexibility with us during our renovations. I hope to welcome you back once our renovations are complete to fully enjoy the resort. Mahalo, Tom Donovan... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(57)
  • Room service(20)
  • Rope swing(11)
  • First nights(10)
  • Hot tub(7)
  • Fitness center(6)
  • Pretty good(5)
  • So friendly(5)
  • High end(5)
  • Would highly recommend(5)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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