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All 7 Wailea hotels

Grand Wailea - A Waldorf Astoria Resort

4.5 of 5 Resort   |   3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Ranked #6 of 7 hotels in Wailea
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
lukejojo Suffield, Connecticut
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3,281 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (670)
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Suffield, Connecticut
Contributor
15 reviews 15 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Probably one of the most luxurious, romantic and beautiful resorts I have ever stayed at. I live for the day that I can return. The spa is everything one would think a spa should be. I have never experienced beaches, pools and general fairy tale like atmosphere. If you ever want to truly feel luxury this is the place to... More

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Wrentham, Massachusetts
Top Contributor
109 reviews 109 reviews
29 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First off I should state that the hotel boasts one of the more beautiful and scenic lobbies in the US.The rooms are spacious and comfortable and the pool area offers delights for all ages. Generally speaking the staff is warm and welcoming and the location is next door to a shopping center that offers appeal to shoppers and a nice... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Exceptional facility, amenities and service quality. Overall facility is conducive to rest, relaxation and fun. The Spa experience is the best in the world. I was most impressed with the friendliness and helpfulness of all the staff I encountered - bellman, maid service, room service, SPA, and restaurant servers - this is an overall reflection of the training and focus... More

Review collected in partnership with Waldorf Astoria

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Ashcroft, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am a travel agent who has been in the business for almost 10 years. It feels like I have spent more nights sleeping in hotels than in my own bed! Haha I have traveled all over the world and have experienced over the top, great, so-so and terrible hotels. I would say that after all of my experiences I... More

Was this review helpful? Yes 1
Ladysmith, Canada
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I've been reading reviews... and I'm starting to get scared! We are a middle-class family of 4, kids aged 12. We have booked in the Grand for 3 nights in May 2015. This was highly recommended... but I'm scared now reading the reviews. Valet parking issue and hidden charges, food onsight $$, and renting a cobana for $400+? OMG! and... More

Was this review helpful? Yes 6
Tampa, Florida
Top Contributor
50 reviews 50 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Surprisingly disappointed. We had heard so much about it and it did not live up to its ""grand" name. Rooms were plain and old, grounds were not well kept, and definitely not worth the costly stay. The restaurant and views were wonderful. The stafff was great, except the valet... you MUST valet, but if you check out during a busy... More

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Boulder, Colorado
Senior Reviewer
10 reviews 10 reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Our family has visited Wailea for years and we decided to book a room at the Grand Wailea for one night to enjoy their pools. Well, what a disappointment! We checked in a 4 pm and the special pools close at 5 pm, not sure why. The water in pools was "disgusting" to quote my 8 year old, closed early... More

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Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our second trip to the GW. The convenience of having a great beach and the amazing pools with all the water slides is second to none. The rooms are clean and do include a small refrigerator, which again is great when you have kids. The best kept secret at the GW is their happy hour in the lobby... More

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GWExecutiveOffice, Public Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Tipseetraveler, Mahalo for your reviewing and staying with us during your family vacation! We are glad you enjoyed the pools, slides and beaches during your stay. Ho'olei at Grand Wailea, our luxury villas, are a great option for families -- with 3 bedrooms, views of the ocean, a kitchen and a personal elevator in each villa, many families that... More

Carlsbad, CA
Contributor
20 reviews 20 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the Grand Wailea in July with wife and two kids (age 9 and 11). Reserved a room in the Napua Tower using AAA. The rate was certainly no bargain, but considering we received an ocean front view and free morning and evening food (plus drinks), the Napua room was well worth the nominal additional cost. The rooms are... More

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GWExecutiveOffice, Public Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Lord of Canterbury, Mahalo for your review and staying with us in the NaPua Tower during your family vacation! NaPua Tower is our concierge level, and we're glad to hear you found value in the meals. We appreciate the feedback on the rooms -- we'll be refreshing all of our rooms based on feedback like yours, and we hope... More

Reviewer
4 reviews 4 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The resort is pure opulence and class. The only thing missing is a crystal ball in your room, which I've suggested to the hotel staff. As the only middle class person at the hotel, I felt a little out of place at times. I didn't have the requisite top hat, monocle or pocket watch to stay here. A few times,... More

Was this review helpful? Yes 1
GWExecutiveOffice, Public Relations Manager at Grand Wailea - A Waldorf Astoria Resort, responded to this review

Aloha Brian D, Mahalo for your review and making us laugh -- we sure hope that no turkeys had to be fetched, but would be amazed if you found one (roosters may be a bit easier to find on Maui). I'm sure on your next visit, a crystal ball can certainly be found for your room as well. We're glad... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(57)
  • Room service(20)
  • Rope swing(11)
  • First nights(10)
  • Hot tub(7)
  • Fitness center(6)
  • Pretty good(5)
  • Would highly recommend(5)
  • High end(5)
  • So friendly(5)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Wailea #5 Top resorts Hotel in Wailea #5 On the Beach Hotel in Wailea #6 Family Hotel in Wailea #6 Green Hotel in Wailea #6 Business Hotel in Wailea #6 Spa Hotel in Wailea #6 Luxury Hotel in Wailea
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Official Description (provided by the hotel)
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
Number of rooms
780

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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