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Grand Wailea - A Waldorf Astoria Resort

4.5 of 5 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
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Certificate of Excellence 2014
Grand Wailea - A Waldorf Astoria Resort
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Grand Wailea - A Waldorf Astoria Resort
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3,591 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Anchorage, Alaska
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed here 2 years ago for Thanksgiving. We were there for 2 weeks. Well, lets start with the pros; 1. Fairly large pool 2. Good Food 3. On the beach 4. Close to the Wailea mall 5. Close to restaurants 6. Whirlpools 7. Many activities Cons: 1. Pool was kinda dirty 2. Expensive! 3. Rooms were a little smaller... More 

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San Francisco, California
Contributor
16 reviews 16 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

Lesson learned: Never doubt negative reviews about hotel cleanliness. We were given a room that hadn't been renovated yet. The bathroom was unacceptably filthy throughout. The shower had mold everywhere and there was a film of filth outside the shower where it meets the floor. The tile at the tub faucet was also filthy. The tile on the wall at... More 

Was this review helpful? Yes 1
san diego
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family had the most relaxing, beautiful vacation ever. Even now we still talk about our vacation from September. We can't wait to go back. The pools were immaculate and you literally walk 10 steps from the pool to the beach. The food is great and the spa is to die for,

Was this review helpful? Yes 3
Napa, California
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We didn't stay here...we wandered in from the beach boardwalk to survey the setting (one of my favorite pastimes while on vacation)...WOW!!! I had heard this is Oprah's favorite place to stay in Wailea. Hmmm. If you like an over-the-top version of whatever your favorite setting may be (in this case, Hawaii) you MIGHT like this place. Have you ever... More 

Was this review helpful? Yes 4
1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

We've stayed here 4 times now, and I must say that the service here has really gone downhill. The staff, while not rude, are not all that friendly, and many seem to have an attitude when asked to simply do their jobs (like housecleaning that was never done one day, or having to call twice and wait several hours to... More 

Was this review helpful? Yes 3
San Antonio, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our first time staying at the resort. We decided to become members before taking our trip there and we're so glad we did. It was totally worth it. Depending on what specials they offer at the time of joining, we got 1,000 resort credit. You get 20% off meals and other perks. It's worth calling and finding out... More 

Was this review helpful? Yes 2
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
1 of 5 stars Reviewed 4 days ago NEW

This was our fourth trip to Maui. We stayed at Grand Wailea our first time, and the service was quite poor, the food/drinks/any other available service was over-priced, and we decided to not go back. We gave them the benefit of the doubt this time again and tried to visit the grounds with friends who were staying at the hotel,... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent 4 nights in this paradise. We enjoyed the room, the food, the in-room coffee, the restaurants on-site, the spa, the pools, the beach, and the nearby shops. We WILL be returning.

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We went to the Grand Wailea and when we checked in and the front desk clerk told us to have patience with the hotel during this busy time then I knew we were in trouble. We checked in on December 28. I was ready for the high prices but what I didn't anticipate was the desperate need for renovations....I believe... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The service is slow Especially at pool for lunch Spa is beautiful but needs some Redoing the restuarants are Just ok The beach is nice but a small Crowded area They have just done some rooms they r nice!

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(57)
  • Room service(20)
  • Rope swing(11)
  • First nights(10)
  • Hot tub(7)
  • Fitness center(6)
  • Would highly recommend(5)
  • High end(5)
  • So friendly(5)
  • Pretty good(5)

Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui
Hotel Style:
#4 Business Hotel in Wailea
#5 Family Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 Romantic Hotel in Wailea
#6 Green Hotel in Wailea
#6 Spa Hotel in Wailea
#6 Luxury Hotel in Wailea

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