We were supposed to be staying in Cienfuegos, but we heard from the tour agent the day before we left UK that we had been transferred to this "hotel", and was somewhat concerned that they felt it necessary to give us a range of "compensations" for the change. I was right to be concerned. Not only was this place around... More

Moved here after hotel booked in central Cienfuego got overbooked. How this place got 3 stars I don't know! It was dirty, ants in the bed, ac unit made so much noise we got no sleep or boiled. beds so uncomfortable ended up sleeping on the floor. The pool was empty and the only way to the beach was to... More

Two stars at best. Hotel is about a block away from the actual beach, which is really one of the worst beaches in Cuba. Maybe the diving is OK (I did not try it) but it is very inferior to the beautiful beaches of Varadero, the Cuban cayos, even Guardalvaca. A lot of the hotel's clients seemed interested in drinking... More

Our group stayed here for 2 nights instead of Jagua, Cienfuegos. We had a lovely spacious room with a large sunny furnished balcony overlooking the Caribbean - all we needed was a fridge & a hairdryer to make it perfect! Staff were friendly & helpful, though we thought we'd started an international diplomatic incident when we took our welcome cocktails... More

This hotel seems to accomodate a lot of coach tours fro one night and on those nights the restaurant does a full buffet with a good choice of salads etc. On other nights there is a choice of chicken or pork which can get monotonous but you don't go to Cuba for the food. The hotel is great is you... More

The hotel occupies the beach more or less exclusively and so it is very peaceful and private. There is a very good pool bar which serves hot freshly prepared snacks. Free pedallos, catamaran no charge for sunloungers and plenty of them. Generally food better than other hotels. Staff in main hotel and bars not very helpful. At breakfast they hid... More

We arrived at night at about 10 pm. The first impression was great, the lobby was nice, We arrived with an other couple. We checked in , a busboy took our suitcases and walked us up to the room. The room was great, we settled down with a few drinks from the bar and sat down on the balcony ,then... More

This is a small resort, as mentioned, perhaps 40 occupied rooms with one dining room and bar. The store was in the process of re-opening as we left so at least basic items will be available on site instead of a 15 minute walk to Rancho Luna. Speaking of Rancho Luna, if you're dead set on being in this area,... More

Little to no recent information is posted on Faro Luna. The size of this facility probably is a prime contributor to this fact. In addition, trying to write a comprehensive report is proving to be rather challenging. Although a number of shortcomings can be easily listed which would put a very negative spin on the place, we actually had a... More