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All 7 Cienfuegos hotels

Jagua Hotel

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3.0 of 5 Hotel   |   Ave. 37 No. 1 | Punta Gorda, Cienfuegos, Cuba
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Jagua Hotel
Ranked #3 of 7 Hotels in Cienfuegos
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424 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
40 reviews 40 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The view saves this hotel from being just adequate. Every room has a beautiful view of the sea and although my room was average, it was roomy, clean and I got a pretty good nights sleep. Music from the outdoor lounge went on till 11PM each night and since walls were not insulated, it was hard to go to sleep... More 

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Boston, MA
Top Contributor
83 reviews 83 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel and we wish we hadn't. The room was dirty. i mean mold in the bathroom in the shower and on the tile floor. The bed was especially uncomfortable and when we asked for extra pillows, we were told that there were no more pillows. But fortunately we did not stay in the... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

Old, run-down, shabby, dirty, lazy staff, poor breakfast -vahlt not available at a 4 star and not worth 100 € It should be noted that after complaining to the hotel manager moved us to the hotel next door which was a much better and at no cost on our part(hotel casa verde)

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Sydney, Australia
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel had beautiful views of Cienfuegos and it was very well situated at the edge of a point on the bay of Cienfuegos. Beyond the views, there's not much to recommend in this hotel. The staff at the check-in desk were really rude (which is rare in Cuba) and mocked us in Spanish for paying so much to stay... More 

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We enjoyed the views of the hotel, the location and the fact that we could use the facilities of the other 2 hotels nearby. But the food was not good and the pool not inviting (cold and didn't appear very clean). It's much better to save the money and stay at a beautiful casa, and pay less than 10 CUC... More 

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Top Contributor
322 reviews 322 reviews
245 hotel reviews
367 helpful votes 367 helpful votes
2 of 5 stars Reviewed 1 week ago

We were at first offered an easy access room for my disabled wife but it was like something from the 1950s and next to a wedding party and a car park outside the door. Given new rooms with good view of coast and city which was acceptable after the door lock was fixed. Food was diabolical, eat next door if... More 

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Athens, Greece
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our room at the upper floor had a wonderfull panoramic view of Cienfuegos and a nice balcony. The refrigerator was not working, the lady at the reception could not find if our reservation included dinner or not so with some patience more all problems solved. The dinner was a surprise, just " a la carte" with standardized menu (you could... More 

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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location great Seaview rooms! Adequate food available! Easy laid back ambience by the sea. Lobby bar! Good place to chill.No entertainment! Wifi available; Cnn and Bbc in rooms.Hotel located in best residential area of Cienfuegos.

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New York City, New York
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Decent, modern hotel situated in the resort town of Cienfuegos. Most rooms have a beautiful view of the bay. Hotel is at the end of the strip, so you need a taxi to get into town. Rooms are ok. Buffet Breakfast is nice. Staff is not too attentive or caring. The best in the area.

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Little Cayman
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, tidy, all hotel amenities were excellent. Balcony with great views. Helpful staff. Definitely worth booking. Great location. Comfortable walk to town centre along Malacon. A good choice we were delighted

Review collected in partnership with Galahotels.com

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Additional Information about Jagua Hotel

Address: Ave. 37 No. 1 | Punta Gorda, Cienfuegos, Cuba
Location: Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jagua Hotel 3*
Number of rooms: 149
Also Known As:
Jagua Hotel Cienfuegos

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Pool/beach area (29)
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