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Hotel Rancho Luna

Carretera Rancho Luna, km 18, Cienfuegos, Cuba
Hotel Rancho Luna
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417 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia
Level Contributor
75 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel Rancho Luna is off the beach near Cienfuegos. It is about 25 minutes from Cienfuegos so don't expect to see the night life without a cab. The hotel is really a two level motel about 100 yards from the beach. For entertainment, there is a swimming pool and bar with drinks included (only the basic drinks). You can walk... More 

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London, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family has visited Rancho Luna many, many times over the past twenty years. We started going when it was a one star resort and the star pretty much summed it up. However, over the past seven years, the resort has gained in popularity and in stars. The resort layout is fabulous. The rooms have been cleaned up significantly and... More 

Was this review helpful? Yes 6
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed on mid June. Room 337 very spacious so far the best I ever seen at the hotel. Food at the restaurant was downgrade from two years ago. now are less options however I had shrimps two time in 4 days. Cafeteria and bar were poorly. two years ago there was pizza, sandwich and fruit at any given time... More 

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Atlanta, GA
Level Contributor
217 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed June 1, 2015

Our group had a quick check-in and I got room 261. My room faced the beach and was very quiet. The room was very basic with a small bathroom. A huge positive was hot water and super cold air conditioning unit. There were different buffet station for dinner and breakfast. The food was ok. After dinner, the resort had a... More 

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Montreal, Canada
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed May 31, 2015

The potential of this hotel is Amaizing! Somehow needs improvement. For a 3 stars hotel, Rancho Luna is much better than used to be 15 years ago, the new management has improved a lot and tries to continue its efforts to please the clients.Location is one of the best, beaches are wilde and clean embraced by a lust of beauty... More 

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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 28, 2015

As the title says it, I think for cuba's standard it was quite great. I enjoyed my stay there. I'm not sure why so many complained about the service. I thought the service was more than adequate and the staff are very friendly and helpful.. The young manager who works there is a very bright, and friendly guy who is... More 

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Grand Bend, Canada
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 13, 2015

Approximately 15 years ago I spent a week here, worst place ever! Like they say if it sounds too good to be true it usually is. This place wrote the book on 1001 ways to do rice & potatoes! I was forewarned and brought cup-a-soup, crackers, salt & pepper as the food was almost unbearable. The only thing good back... More 

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Travelers are raving about these Cienfuegos hotels

London, Canada
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 7, 2015

This was the worst all inclusive I've ever been to! Felt very unsafe and unwelcome at this resort. Here's the bad breakdown: Service - you are ignored and it felt like I was annoying them more than being a guest. When you went to the bar they were chatting and took their time to serve you. The front desk rarely... More 

Was this review helpful? Yes 5
Waterloo, Canada
Level Contributor
94 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed May 2, 2015

**this area of cuba is unsafe!!** On Top of the lack of hygiene & sanitation in the rooms and at the buffet, our group of 100+ ppl have loads of other reasons not to return here!! One of our friends was mugged on the beach by locals and her iPad was stolen. She managed to get it back by the... More 

Was this review helpful? Yes 3
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 28, 2015

This hotel was part of our pre-booked honeymoon.. Upon arrival we got something that more resembled the staircloset where Harry Potter lived in than a room. It had two separate beds and it smelled pretty bad. We asked for a room with at least a double bed. We got something that might have resembled a suite. Expect I prefer my... More 

Was this review helpful? Yes 3
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