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Islazul Pasacaballo Hotel

Carretera de Rancho Luna km 22, Cienfuegos, Cuba
Islazul Pasacaballo Hotel
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76 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Palm Bay, Florida
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Rooms small, the food was horrible, very greasy and lacking flavor. The best thing about the hotel was the bartender, friendly and informative. Atmosphere was not there for anything, smoking everywhere, reception desk was extremely hot, they should have installed ceiling fans to circulate the air. I got there around 8:30 PM and finally got a room by 9. I... More 

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Level Contributor
5 reviews
1 of 5 stars Reviewed June 1, 2015

Maybe once Luxurious, however time has passed since 1970. This enormous hotel feels cold and heartless. Judging from the view, this hotel is in need of a total makeover! no repears have been done in years. The pool is broken and judging by the view already for at least some months. being 20 km away from the city center you... More 

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Travelers are raving about these Cienfuegos hotels

St. Catharines, Canada
1 review
3 of 5 stars Reviewed March 25, 2015

The hotel is reasonably decent, food is horrible, pool has sea water and is always totally deserted, most guests are local Cubans. There is no beach nearby (unless you take a ferry to the other side of the bay, where is a small local beach). But, if you want to stay away from the other tourists and mix with the... More 

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Preston, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 26, 2015

Stopped here having been moved from a 4 star because it was over booked by our tour operator, agent Cubatours, the room was dirty, the electrics dangerous and the door to the room didn't lock properly the pool was half drained and looked filthy. The food was only partially cooked some fellow travelers had the lobster which wasn't cooked at... More 

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Fort Erie, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 11, 2015

Karen and myself had a great experience at this hotel.Was a lil nervous with lack of reviews about the hotel.We received a card for beverages 84 for the week.The staff was amazing from bar tenders to front desk to cooks to housekeepers,Especially one security guard.The grounds were decent dry but still tasteful.The pool not looking the greatest was still enjoyable,its... More 

Was this review helpful? Yes 1
Fredericton, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 19, 2015

I stayed here last year for one night and also stayed here for two nights last week. This hotel is either used for a stop by hotel for people touring the island or people who want a budget hotel for month long stays. Bar Tenders are awesome and very happy to have people at their bar who are having a... More 

Was this review helpful? Yes 2
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 11, 2015

We stayed at Islazul Pasacaballo hotel for one night in January 2015. The hotel is rather old. We had a room with no working air condition. We complained and a man came to fix it. He ´cuold´nt fix it and we had to go back to complain again. The staff followed us to look for Another room, but air condition... More 

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Brossard, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 21, 2014

I have just spent 2 months at this hotel and I must admit its a very cheap hotel I mean not expensive the first day I was there I changed room because the music was too loud at the pool I've changed from the 5th floor to the second the food was average but I did'nt starve the staff excellent... More 

Was this review helpful? Yes 4
Los angeles
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 1, 2013

It is a very clean hotel the rooms where a good size and clean . I had a lovely view off the pool area... You also have a great view of the bay.. The price was very moderate ,you get breakfast and dinner included ans a bottle of rum and 7 drinks per person ,now that promotion i do not... More 

Was this review helpful? Yes 14
Waterloo, Canada
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed April 5, 2013

I visited the Pasacaballo Hotel in February 2013 Large hotle for moslty Cubans and their guests The pool is very large and the dinning room is very large and clean The main lobby bar is the best in Cuban Great service and great guys. Nice place to stop in or a cold drink before and after the ferry trip to... More 

Was this review helpful? Yes 7
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Pool/beach area (11)
Room/suite (5)
Bathroom (4)
Dining (2)
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Questions? Get answers from hotel staff and past guests. Ask a question