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Casa Los Delfines

35 Str. #4E Between Litoral and 0 Ave | Punta Gorda, Punta Final, Cienfuegos, Cuba
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283 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Krakow, Poland
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 11, 2015

This casa was bit of disappointment for us. We read a lot of great reviews of this casa before we booked, so I wanted to stay there even if it was quite expensive for Cuba standards. Overall, the stay was OK, owner was very nice and supportive. But because it was underconstruction, it was not so pleasent enviroment (no problem... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Hello, thank you so much for sharing your opinion about us with other travelers, about the construction works we cannot avoid to have concret arround us, we are working very hard trying so those kind of works do not bother our clients at all, and to finish them as soon as we can, but it is very dificult because masons... More 

Australia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 7, 2015

This Casa is out of town but is well served by taxis and cyclos. It is in a beautiful location right on the waters edge with its own pier. We ate our delicious dinner cooked by Magalys over looking the water. The fresh local fish and home made soup were delicious . The family were very friendly and hospitable. It... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Hello Mary, thank you so much for your opinion, we are very happy that you had enjoied your time with us, we are satisfied so the arrengements we make are useful to make your vacations an unforgateble time even with construction work at our place. Thank you again and we hope to receive you some other time again. More 

Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015

We stayed here for a few nights in June 2015, and as mentioned there was some building work taking place, but only after 10am and never in the evening. It was also all manual tools, so nothing too loud. We went on trips in the day anyway (organised with the help of the family) so it didn't make any difference... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Hi, thank you so much for sharing your marvelous opinion, we truly apreciate that you were satisfied with our place and our services because that is what we work for. We try that our clients feel like in home while they are here. We will be loved to receive you once more anytime. Best regards, Magalys and family. More 

Sydney, Australia
Level Contributor
60 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed June 21, 2015

We stayed for two nights in June 2015 .Magylis had told me that there was building work in progress when I first booked, but had hoped it would be completed before our stay. Even though the building work was still in progress, I guess we were lucky that there was very little noise on the days that we stayed. The... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review
Google Translation

Hola a todos, muchas gracias a nuestros clientes por tomarse el tiempo de escribir sus opiniones sobre nosotros, los recordamos... More 

London, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 17, 2015

Casa los Defines is run by such a lovely, friendly family. They also have an amazing terrace which looks out onto the ocean. It was a bit of a far walk into town, and there was construction work going on whilst we were there. Other than this, it was fantastic. Thank you!

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Thanks dear guests for your comment and for your wishes to share it with future travelers. It is a pleasure to know that you had a nice stay with us. We are looking forward to receive you in the future. Regards More 

Newcastle upon Tyne, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 11, 2015 via mobile

Unfortunately my first bad review on trip advisor and I've used it religouly to research and plan holidays for years. Ie I wouldn't write this if really didn't feel strongly about warning people. I would echo the previous post. No doubt a friendly and kind host. However I was extremely disapointed that the casa I has booked had turned into... More 

Was this review helpful? Yes 2
Magaly R, Propietario at Casa Los Delfines, responded to this review
Google Translation

Muchas gracias por su opinión que nos permite mejorar nuestro trabajo. Ciertamente hay trabajos de construcción en nuestra casa que... More 

Coventry
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 23, 2015

The Casa is certainly located in an amazing location, but unfortunately the timing of our visit was not great. There was work going on in the Casa and although Magaly kindly organised accommodation next door that was also like sitting on a building site. If you are going to visit, check to make sure all the work has been completed!

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Hello dear guest, thanks to share your comment with other travelers. Like you mentioned, we expect too that this works will be finished as soon as possible. I hope you would comeback some day in the future and enjoy a whole renewed house and facilities. Receive our best regards Attentively More 

Halifax Region, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed April 16, 2015

This casa has it all. First and foremost the owner Magaly, and her mother, are the most delightful hosts we met in our 2 week stay in Cuba. They really take pleasure in making your stay the best possible, and are so naturally warm and gracious you feel like their treasured guest. The location is fantastic- the area of Punta... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Thanks dear guest for your nice words and recommendations. We are glad that you have enjoyed your stay with us and we appreciate your will to share it with future travelers. Receive our gratitude on behalf of my family and work team. Attentively More 

Hilversum, The Netherlands
1 review
5 of 5 stars Reviewed April 5, 2015

We had a wonderful time at Casa Los Delfines.It is located at the most beautiful point of Cienfuegos, the Punta Gorda. With a bici taxi just 10 min from the centre. Magalys, "mammi", her family and her staff made our stay unforgettable. They are very nice people and very, very helpful. As we wanted to change part of our round... More 

Was this review helpful? Yes
Magaly R, Propietario at Casa Los Delfines, responded to this review

Thanks dear guest for your lovely comment. I am very glad you had enjoyed your stay with us. Receive our gratitude on behalf of my family and work team. Attentively More 

The Netherlands
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 28, 2015

The location of this casa is fabulous. At the end of Punta Gorda. Great to let you bring to the city centre by bicitaxi and walk the way back. The casa itself is nice, the room is OK. Unfortunately we had bad luck with the water pressure, so we don’t really know what the shower is like. But we didn’t... More 

Was this review helpful? Yes 1
Magaly R, Propietario at Casa Los Delfines, responded to this review

Thanks dear guest for your lovely comment. We are very happy that you had enjoyed your stay as well as our dinner services. We are working to solve the situation with the water, we hope at the end of spring it might be solved. Receive our gratitude on my behalf and from our work team. Attentively More 

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