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Masterson's Motel

Certificate of Excellence
691 Hwy 41 North, Napanee, Ontario K7R 3L1, Canada
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Masterson's Motel
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Ranked #3 of 6 Hotels in Napanee
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
TravelingTeacher105 Dubai
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43 Reviews from our TripAdvisor Community

Traveler rating
    17
    16
    9
    0
    1
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11
10
4
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (7)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (2)
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Dubai
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This motel is surprisingly comfortable - as nice as some 5 star places we've stayed in. They also give you bigger bars of soap than some of the 5 star! Clean, cheap, and nice-looking. I especially appreciate that the counter person, observing that I was a woman traveling alone, put me in the room nearest the motel office without my... More 

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Toronto, Canada
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

For a Motel accommodation were great. We booked 2 rooms and both were clean, beds comfortable.Very close to Hwy #401, shopping or restaurants. Basic continental breakfast included with lots of fresh coffee. Included in room was mini frig/freezer, microwave, coffee maker, new flat screen tv, satellite tv / dvd player, free hi Speed internet which was fast! Pictures on site... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

We booked here because of positive reviews however had to.cancel soon after booking. Online it said nothing of cancelation fees or policies. However, when we cancelled they charged a FULL night anyway. When on phone were very rude and unhelpful. When I said I would then have to submit an official complaint he said, "OK, go ahead and complain" and... More 

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Nepean
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights in the fall 2014. For an inexpensive roadside motel was a pleasant surprise. The room looked newly renovated and very clean. It is near the freeway but far enough away that we could not here any road noise. There is a family restaurant a 100 metres away that serves good food. I will stay... More 

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Truro, Canada
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After driving 17 hours during the day this stop was a pleasant surprise! This motel is priced right, is extremely clean, our room was updated with a nice flat screen tv and modern decor and the front desk staff was extremely friendly. He was also very helpful in finding us a place to park our big uhaul. Breakfast is included... More 

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Barrie, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean, big, super comfortable bed, updated bathroom all for a reasonable rate for a good night's sleep while on the road. Just off the 401. They even serve a continental breakfast. It's a keeper. Felt very safe travelling solo. Friendly owners.

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Ottawa, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went to a concert in nearby Belleville and decided to spend the night before coming back to Ottawa. If you're looking for excitement and entertainment, this probably isn't the place for you, but it was clean, well kept with a mini fridge, microwave and coffee maker. Wifi is free an they do offer a cold continental breakfast and since it's... More 

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Ottawa, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed April 6, 2015

Paid around 85.00 this weekend including taxes for a very draughty room and a hard bed. Could see an inch of daylight under the door. Also no place to hang up your coat. No hooks and no closet. Plan to try some of the others next time.They offer breakfast which I have never tried and it was clean.

Was this review helpful? Yes 1
Ottawa, Ontario, Canada
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed upstairs in room 204. Would've preferred a ground level room since there is no elevator and I had to lug my big suitcase up a flight of stairs. Once in the room I was pleasantly surprised with how clean, modern and nicely furnished the room was. The room had a nice large flat screen, full cable, microwave and... More 

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Ottawa, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 17, 2015

No real complaints at all. Clean, comfy beds, polite staff, quick cold breakfast available in morning. Would have been nicer with fresh fruit and yogurt to include a healthier component. Shower was great.

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