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Hampton Inn & Suites Natchez

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627 South Canal Street, Natchez, MS 39120
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1 room 1 guest
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Hampton Inn & Suites Natchez
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Natchez
See the most recent reviews
White Rock, BC
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed August 25, 2013

This hotel had it's positives and negatives. What I wasn't happy with is that the room was on the tired side. The shower curtain rod was broken and also one of the towel hooks. These are such easy fixes and make a huge difference when everything works in your room. There was one front desk girl that was awesome -... More 

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Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

I would like to thank you for choosing the Hampton Inn & Suites while you were in Natchez. We are almost complete with our renovation of the property - we are only 5 1/2 years old but you are correct, we needed a little TLC. The last part of the renovation will begin in October - we will be refinishing... More 

mobile, United States
1 review
4 of 5 stars Reviewed August 19, 2013

I experienced problems with my internet, and I expressed my concerns with the staff, but I dont feel anything was done. I though it could have been handled better. Other than that my experience was good.

Review collected in partnership with Hampton

Was this review helpful? Yes
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

I would like to apologize for our internet service. I have been working with AT&T for almost a year to get it upgraded AND the good news is that on August 28th our new larger band width was activated. I hope you give us another chance should you return to the area. More 

Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 14, 2013

I gave this hotel stay an "average", but "mediocre" would be a better word. As has been noted in other recent reviews, the hotel is undergoing what appears to be a fairly wholesale renovation. That's good, as that part of the "old" that I could see looked very run-down. But, that aside, there was absolutely nothing that made this hotel... More 

Was this review helpful? Yes
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

First, let me thank you for taking the time to review our property. Our renovation is almost complete (everything except a few drawers and doors) and I hope that if you are ever in the area and stay with us again you will be able to rate us MUCH better than "mediocre to average" as the hotel is now "just... More 

Slidell, United States
1 review
2 of 5 stars Reviewed August 14, 2013

Lobby was totally under construction when my husband and I stayed here. I had a business meeting, but my husband went to breakfast and they ran out of food. I would not stay here again unless I knew that construction was completed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

Let me apologize for the experience you had at my hotel. I have had discussions with my breakfast ladies and they understand that we need to have food available right up until the last minute that we are open - there is much improvement there. The lobby area is completed and the breakfast area is "beautiful". I hope you come... More 

Little Rock, Arkansas
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed August 8, 2013

We love Hilton properties and try to stay at them whenever we can. We have stayed at this Hampton before and it was good but this time we stayed was during a major festival in the city and the hotel was checking their alarm system. It was being checked on our arrival and the alarm would give off a high... More 

Was this review helpful? Yes
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

Would like to thank you for choosing the Hampton Inn & Suites while you were in Natchez. The renovations are nearly completed, just a few small things left to attend to. I am very happy with the appearance of the hotel. Would like to apologize for the alarms that were being tested - BUT - because of where we are... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed August 6, 2013

Checking in was comical (20 min for 3 people) - 1 person doing the work ineptly, while another staff member and manager watched (not bothering to use the other terminal). Bizarrely, after all that, I was given the same room as another person in my party. What got me to write is that I had a room above me with... More 

Was this review helpful? Yes 1
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

I sincerely apologize for the unfortunate experience you had during your stay. I am so sorry if there were some children staying in the hotel room above you; however, I especially would like to apologize that our staff did not resolve this issue promptly to your satisfaction and that they weren't more efficient during your check-in, the lady that just... More 

Plano, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 2, 2013

The front desk attendant took forever to check me in...the lobby area was in disaray because of remodeling going on. The rate for this hotel was very high for the inconvenience. NOBODY was taking care of the complimentary breakfast in the make-shift room provided...since the original breakfast room was being remodeled.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review

First of all, thank you for your review of your past stay at our hotel. I understand that you were inconvenienced by the construction that we are currently undergoing. As you could tell we are currently going through renovations and I do regret if this caused you any inconveniences. I can assure you we are doing everything we can in... More 

Jasper, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2013

The rooms are always clean and comfortable, and the staff seems eager to assist. I enjoy having the microwave & microwave popcorn supplied in the room for a late night snack when returning to the room. The full breakfast is also an added bonus.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Russellville, Arkansas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 26, 2013

My family stayed here for an overnight stay in Natchez. The hotel was doing a little reconstruction on the lobby, but it didn't bother my stay. The temporary breakfast room was small and cramped, but the food hit the spot. The rooms were fabulous!! Very nice, the kids loved the complimentary microwave popcorn and the bed was heavenly after a... More 

Was this review helpful? Yes 2
Houston, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2013

It is probably not practical for a hotel like this to close during renovations, but it certainly does need the work. Only one of the two elevators worked and as mentioned in other reviews this created long waits. The temporary breakfast area was not large enough to hold the people while I was there. None of these problems are to... More 

Was this review helpful? Yes 1
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