Set in a perfect ski in - ski out location. Although situated at the top of the village (long walk down to the centre and lots of stairs back up), the free shuttle service was a welcome service. From the moment we arrived, the staff were friendly and helpful. Possibly found the cost of the hotel, food and drinks a... More

Hotel staff were very friendly as soon as you arrive, they helped park our car and take the bags to our room. Rooms are lovely and spacious and have a nice alpine feel. They can get very warm though. We went half board, breakfast was yummy lots to choose from and supper was equally as good, great buffet selection, so... More

Hi to all, Surprised to read many not so good reviews and of course respecting them, I would like to say that it's the only place where we go (now for 5 years) as we haven't been able to find any place better to enjoy of a very nice hotel, excellent staff and perfect service. We've enjoyed in family and... More

There's only two things that count against the Vincci Whatsitsnameagain hotel, and that's the Godawful name that's impossible to remember, and the tiled hallways. With everybody having wheeled suitcases, any late arrival or early departure will ruin the sleep of hundreds of fellow guests, as the cases rumble over the rough tiles in the corridors. Pretty much everything else works... More

Beginning with its incomprehensible and unpronounceable name which apparently has got something to do with a love affair none of the stuff is really aware of, this 5 stars con of a place never ceases to disappoint you. Full of tasteless and worthless semi-alpine memorabilia, depressing lighting, and worn-out interiors, this overpriced joke of a hotel adds another insult to... More

I had booked 2 rooms for me and a couple friend and they try to put both of us in a family room, where one of the rooms it's for kids very small, no tv, not acceptable for a 5 star hotel! We made a complaint and they exchange us to other 2 normal rooms, much better than the first... More

I would NEVER recommend this hotel to anyone. The service was absolutely terrible , everything was broken and when I had the nerve to make a valid and polite complaint, the manager Jaun Manuel Del Barrio - the rudest man I have EVER met in my life shouted loudly creating a HUGE scene in the lobby and told me if... More

Right at top, but not close to town. you need to go by car to town or take the ski lift down. The hotel itself offered buffet breakfast and dinner - which could need improvements. the rooms were spacious. We got stock the day of our check out because of heavy snow, they gave us a late checkout and one... More

There is no doubt that this is a nice hotel. We were there at the end of March by which point the hotel was relatively quiet. It is situated at the top of the resort and has a lift that stops outside, which is great. We hired ski equipment there and found it to be reasonably priced with good service.... More