If you don't want to be stranded last minute on a Saturday night in San Francisco, don't reserve with the Acqua or any Joie de Viver Hotels. I had a paid reservation two months in advance but when I arrived I was told there was simply no hotel room available. This was paid in advance - non refundable. I was... more

It is the lay out and location that really kill this place, it has the noisiest rooms due to the funky room layout and proximity to the main drag.Very basic breakfast but the place is clean.Not exactly a bargain either. more

We stayed in a 3rd floor suite with a fireplace. Technically, it was a suite because there was a separate sitting area. However, the sitting area was pretty useless. It's just an entryway alcove with a very uncomfortable couch and no TV. So, even though the room is technically a suite, it is functionally more like just a regular room.... more

My husband and I bid on this hotel in a school auction, so we had no idea what we would end up with. We were quite impressed. We stayed on a Thursday evening in July and found the staff friendly and helpful, the decor hip and modern, and the location accessible and picturesque. The hotel is a few minutes from... more

My teenage daughter and I wanted a "home base" for our Xmas week vacation in the SF Bay area. We also wanted lodging that was a bit above a motel experience and that is why we chose the Acqua Hotel. However, the Acqua is somewhere in-between -- not a motel, but not really a hotel either. The room size is... more

Pros: Cleanliness of room, staff friendliness and response to requests, room furnishings were comfortable as was the bed, view of lagoon. Cons: Freeway noise: all rooms are 100 feet from the 101 freeway and noise is deafening. Goes all night. Lots of motorcycles and big trucks. Bring ear plugs if your not a heavy sleeper. Lighting over sinks was not... more

This hotel is a gem. It is designed beautifully with an eye to function. No smelly carpet here. The cleanliness (which we always look for) is impecible. Steve, the manager, provided the best customer service we've recently experienced. It was refreshing after a few nights stay at very expensive, but poorly run hotels. We would choose to stay here if... more

I have stayed here many times and appreciate its good qualities. On the positive side, the hotel is well located (notwithstanding the freeway facing rooms), has professional and friendly service, and provides nice rooms/amenities for reasonable rates. If you get room facing the water, you also get a pristine view. (The freeway side rooms are problematic for reasons others have... more

I have stayed here a couple of times before a few years ago and enjoy the location, serene design and views - if the room faces the water. However, I noticed last week when I stayed for 2 nights that the place has not been looked after as much as one would expect and the rooms are a bit shabby... more