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Rushmore Express Inn & Family Suites

Certificate of Excellence
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320 Cemetery Road, Keystone, SD 57751-0654
Special Deal
Free breakfast with your stay
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Rushmore Express Inn & Family Suites
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166 Reviews from our TripAdvisor Community

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Traveler rating
    70
    62
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • French first
  • Italian first
  • Spanish first
  • Any
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  • All months
    (166)
  • Mar-May only
    (7)
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Regina, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is nice and quiet. We had a little trouble with the cleanliness of the room upon arrival. But other than that it was a really good stay. The breakfast is a very limited continental. They always made sure it was replenished. The wifi was absolutely terrible. Was always logging off. Made it tricky to contact home.

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Geneseo, Illinois
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice place to stay near Mt. Rushmore. We were planning to do the high-ropes courses as an activity and were pleasantly surprised to see it right next door to the inn. Clean and pleasant place to stay. Breakfast was nice...the only drawback was that the staff couldn't keep up with the demands for breakfast. We would definitely stay here again... More 

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Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Hello! I'm glad to hear that you enjoyed your time with us. Yes, our location is perfect...and especially if you are planning to visit the adventure course! Thank you for taking the time to review us, and for passing along the feedback on breakfast. Unfortunately, this time of the year we can be quite busy; however that doesn't mean that... More 

Indianapolis, Indiana
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked this room and when we arrived to our room it smelled like bad body odor. I went to the front desk and asked if there were any cancellations since it was after 10:30 pm and the likelihood of someone coming that late were slim. He told us they did have a bigger room available and we could move to... More 

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Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Dear Kellie1633, Yikes! I'm sorry to hear that your experience with us went so poorly. As we have high standards for our housekeeping I have passed your comment along about the odor in your room--this is unacceptable. We were happy to give you a discount for your room to accommodate this issue, and wish you the best, Sincerely, Jennifer More 

Philadelphia, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On our trip from Philadelphia to Mt. Rushmore we stayed at Rushmore Exp, as our home base for 5 days with our 2 teenage children. The rooms are large and comfortable though a little dated, if you stay in a suite, the location is great as you can walk to anywhere in town (Keystone) from the hotel. Everyone who works... More 

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SCAMMON
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My family and I spent four nights in this amazing hotel. We had three very comfortable and spacious suites. One of those suites had to be handicapped accessible and it too was very spacious and fulfilled all of our needs. Initially, when the air conditioner in one of the suites was not working, the management immediately tried to fix it... More 

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Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Thank you for taking the time to review us. It's great to hear that we were able to make your stay in the Black Hills even more of a treasured experience. We have some great team of staff here at Rushmore Express Inn & Suites. I've passed along your feedback regarding your time with us, I'm glad to hear that... More 

Waumandee, Wisconsin
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My kids and husband were astonished with the quality and cleanliness of the room. Beautiful furnishings and friendly workers. Nice to b near town with things for kids and adults within walking distance. We would stay here again and will also recommend to our friends and family. Beds are super comfortable! You can't go wrong!

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Honolulu, Hawaii
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

First off, this probably isn't the nicest place to stay. But, the service was friendly, the rooms were decent, it's set off the main road, so it was quiet. The best part is it's less than 5 min. to Mt. Rushmore. Arrived in the area around 3 or 4 in the afternoon, but thunderstorms kept us from going to Rushmore... More 

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Wisconsin Rapids, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in a 2 queen family suite. It was by far way better than what we were expecting. The room was extremely spacious, clean, and relaxing! I will be sure to recommend this hotel to everyone! Breakfast was a usual continental breakfast, nothing fancy, but it's great not having to buy breakfast! The kids enjoyed the pool as we... More 

Was this review helpful? Yes
Jennifer G, Manager at Rushmore Express Inn & Family Suites, responded to this review

Wow! Thanks for the great review. It's always wonderful to hear that our guests' stay exceeded their expectations. On behalf of our staff, we're glad that we were able to make this an extra-special experience for you. Have a fantastic summer, Jennifer More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a family of 5 w/teenagers. This hotel far exceeded our expectations. The family suite was beautiful (fireplace & granite bathroom), totally big enough for all of us, and was really convenient for dinner, shopping, and attractions. Staff was friendly and helpful. We loved it!

Was this review helpful? Yes 1
Milwaukee, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

You can't tell it from the outside, but there are some hidden gems of rooms in this hotel! We booked the hotel based on other Tripadvisor reviews and pictures, and were not disappointed. When we pulled up to the hotel, we were under-impressed... kind of looks like a dated motel from the outside, Parking lot was small. We tried to... More 

Was this review helpful? Yes 2
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