We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Keystone

Certificate of Excellence
Hotel website
Hotel deals
321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Special Offer
Save 10-30%
2 people have started booking this hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Keystone
View Map
Add Photo Write a Review

390 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    137
    149
    74
    19
    11
See reviews for
183
133
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (390)
  • Mar-May only
    (76)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (29)
All months
York, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed 2 nights, hotel within walking distance of bars/restaurants & all keystone attractions. Breakfast included which had a good selection of food, but eating area very small for size of hotel. Rooms very clean & well kept

Was this review helpful? Yes
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights, as with most holiday inn express good value for money and this was no different, good location just a short walk from the Main Street, rooms were modern, clean and well kept, staff were friendly and the breakfast included provided a good selection to choose from including pancakes day and night, provided a great base for... More 

Was this review helpful? Yes
Columbus, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I attempted to book a room at this hotel because I am traveling across the country with my family as part of a military move. When I called to book the room I requested a single king room as my wife and I are traveling by with our two toddlers. We find that it is easier for us to manage... More 

Was this review helpful? Yes 1
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

As an IHG® Platinum Elite Rewards Club Member, we truly value your feedback and thank you for your review. Please accept our sincerest apologies for the disturbance you have experienced while trying to make a reservation with us during your move. The reason behind not allowing 4 people in a one king room is because it is against fire code.... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place - we had 2 rooms - king suit and a standard double. Both were clean and comfortable. The staff was great and very helpful. We had an issue with our e outlets in our bathroom and they were up there within 10 minutes and it was fixed immediately! Last but certainly NOT last they had pancakes from 8pm... More 

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for taking the time to place a review of your recent stay at our hotel! We truly appreciate our guests satisfaction and greatly appreciate the feedback! We apologize for the difficulties you experienced with your outlets, but are glad to hear that our staff was accommodating throughout the difficulty. We are also very happy to hear... More 

lancaster, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great Place to stay it was very clean, the staff was friendly and very helpful, breaksfast was good hot food. It is close to town, as wells as Mount Rushmore. Close to good food places and shops. Would visit again

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and our location being just two miles from Mt. Rushmore and right around the corner from Main Street! Guest satisfaction is something our staff takes great pride in, so we value your feedback. We love to hear that you... More 

Las Vegas, Nevada
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The gentleman at check in was very helpful in volunteering useful info about Mt Rushmore as that was the purpose of our stay. Made online request at booking for higher floor but given 1st floor room but turned out OK as did not hear any noise from above. Room was clean and bed comfortable as you would expect from Holiday... More 

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We apologize for the placement on first floor, we assign rooms the day of arrival and due to people currently in our hotel and room type... More 

St Paul, MN
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is our second time staying in Keystone for a family vacation. The first time we stayed at Rushmore Express and I will not stay there again (icky!). We would definitely stay here again though. Nice decor, fabulous location and easy to walk to the boardwalk. No trouble parking, great breakfast (great coffee) and the kids loved the pool and... More 

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for such an awesome review; we love to have happy, returning guests! It makes us all very happy to know your family enjoyed the rooms, breakfast, location, and our pool & hot tub! We hope you make it out to our area again, we would love to see you! More 

Dallas, Texas
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are taller than average, then the shower heads will drive you nuts. I'm 6 ft. and it came to my nose. Otherwise, the hotel was in a good location and kept clean. The room had a strange chemical smell and the pool was so chlorinated that my eyes burned just being in the same room. I think for... More 

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We apologize our IHG standard showers were unsatisfactory during your stay. We also apologize our cleaning products were of strong scent, we like to make sure everything is squeaky clean! In addition, we apologize our pool chemicals were strong,... More 

Colorado
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was clean and quiet. We got a good night's sleep. The continental breakfast was standard fair. Staff was friendly. We were there right after the Motorcycle Rally in Sturgis so paid top dollar-more then I would normally pay for this type of hotel but that's how it is at the height of the tourist season.

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are happy to hear that you enjoyed the Sturgis Motorcycle Rally and our hotel during that busy time! We hope you will visit us again. More 

Castleford, United Kingdom
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very helpful young man on Reception (Ryan I think..) allowed us to check in and park though our room was not ready. Great room on the top floor at the front - well appointed and comfortable. Loved the decor in the hotel and had no trouble parking most days. Saw some freak weather ( it was mid June) and did... More 

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for taking the time to place a review of your recent stay with us! We are very happy to hear that Ryan was helpful and accommodating during your stay. Thank you for complementing our Black Hills related décor, we like to have our guests be able to enjoy our culture and the Hills as much as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

134 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (60)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (15)
Viewed
Dining (1)
Viewed
Pool/beach area (3)
Viewed
Bathroom (3)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (74)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (28)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Keystone
1.8 mi away
The Lodge at Mount Rushmore
0.4 mi away
Rushmore Express Inn & Family Suites
0.2 mi away
Mt. Rushmore's White House Resort
Show Prices
Show Prices
Show Prices
0.4 mi away
Roosevelt Inn
Roosevelt Inn
#9 of 14 in Keystone
3.5 of 5 stars 184 reviews
7.9 mi away
Holiday Inn Express Hotel & Suites Hill City
0.3 mi away
Mt. Rushmore's Washington Inn & Suites
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay