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Holiday Inn Express Hotel & Suites Keystone

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321 Swanzey St, P.O. Box 430, Keystone, SD 57751
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Holiday Inn Express Hotel & Suites Keystone
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375 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slatington, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a good stay at the Holiday Inn Express in Keystone. The room looked up to date and was very clean. Breakfast was good each day. The front desk was helpful. Lots of dining options within a short walk.

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Fargo, North Dakota
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Thought this would be a dependable, clean place to stay during our trip to Mount Rushmore but I was completely wrong. Our experience started with the front desk staff that were not welcoming or friendly. As we made our way to our room, we noted that the carpet and hotel was rather dated. The air conditioner in the room was... More 

Was this review helpful? Yes 1
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review your recent stay with us; we appreciate the feedback in order to address any problems and further improve our hotel. We apologize that the front desk staff was unwelcoming upon your arrival; this will be discussed with all front desk agents. We built our hotel in 2000 and have renovated every year... More 

Highland Lake County, Indiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed the close vicinity to Keystone's shops and restaurants. Our room was clean and quiet. The complimentary breakfast was good every morning. We were only two miles from Mt. Rushmore, about 35-45 minutes from Custer State Park, Custer, and Hill City and about an hour from Deadwood and Sturgis.

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CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for your review of your recent stay with us at our hotel! We are glad to hear that you enjoyed your stay with us; we are just around the corner from main street and all of its attractions! We love to hear that you enjoyed not only our town but also all the beautiful surrounding towns; we love... More 

Marbella, Spain
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

After seeing Mount Rushmore National Monument with the carved faces of Lincoln, Roosevelt, Washington and Jefferson, you just drive down a few minutes into Keystone. The Holiday Inn Express Hotel offers no luxury but all the conveniences you can expect. Beds are very confortable, wifi is good everywhere in the premises. Breakfast time closes at 9.30 and is nothing special... More 

Was this review helpful? Yes 1
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for placing a review with us about your recent stay at our hotel, we appreciate the feedback in order to improve our hotel! We are glad to hear that you enjoyed visiting Mt. Rushmore, which is just two miles away from our hotel. Our breakfast runs from 6:30 to 9:30 and we provide scrambled eggs, cheese omelets, biscuits... More 

Tremont, Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel is a bit dated. But room was clean and bathroom was typical Holiday Inn Quality. Parking is very limited, but we were lucky each time we moved our suburban. We ate dinner at the bar/restaurant next door both nights we were staying. It was great. Fantastic smoked prime rib. The hotel breakfast area is small and very congested. My... More 

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CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review your recent stay with us in Keystone, SD! We built our hotel in 2000 and have updated every year from all new furniture to replacing the carpet throughout the entire hotel this June! The restaurant right next door, Barlee’s, is a great location to grab a bite to eat or a drink;... More 

Omaha, Nebraska
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is newer, clean, friendly and in a great location. It is hard to find parking in this little town with so many visitors. Breakfast was very busy & there isn't much room to sit so get there early or eat in your room. The kids enjoyed the pool too!

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Redwood City, CA
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not like Holiday Inns of the past. Service, rooms location. excellent. Even the included breakfast is pretty good. Try for a high room facing the back although the ones in front are only noisy during the mid day.

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CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for your recent review of your stay at our hotel; we appreciate the feedback in order to improve our hotel! We are very happy to hear that you enjoyed our hotel location and it’s provided services! We hope that if you are every in the area again you choose to stay with us! More 

Kansas City, Missouri
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this hotel was good considering it is dated. The parking is super and free for guests. Noise level was minimal. Room size good. Completely comfortable furnishings including the bed. Down side is HVAC is blower and noisy. The temperate gauge is either on or off no thermostat controls. Your choices are high med low in both cooling and heating.... More 

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CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review your recent stay with us, every bit of feedback is greatly appreciated! We love to hear that you enjoyed our hotel and staff, and that your stay with us was quite, comfortable, and what you were looking for! There are directories in every room located in the desk drawer that lists local... More 

Seattle, Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

Hotel was not up to expectations as per the Trip Advisor which said 'excellent'. Place is old and dirty and the room smelled of cigarette smoke. The washing machine in the laundry looked like a 1970's model (just one machine provided). I expected much more from Holiday Inn Express. You let me down!

Was this review helpful? Yes
CZeimet, Front Office Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for your review on your recent stay with us; we greatly appreciate your feedback in order to improve our hotel! We apologize you did not enjoy your stay with us and we would like to address the comments in your review. We opened our hotel May of 2000 and have updated every year; we recently have gotten all... More 

Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here two nights and enjoyed our stay. It is close to all the downtown action, so you can walk to local businesses. The parking is very limited. Breakfast is good. The pool is nice, but not very big and does not have any extras--no splash pass or anything like that. Two from our group had blurry vision for... More 

Was this review helpful? Yes
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