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Holiday Inn Express Hotel & Suites Keystone

2.5 of 5 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Keystone
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Holiday Inn Express Hotel & Suites Keystone
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334 reviews from our community

Traveler rating
    122
    124
    63
    16
    9
See reviews for
156
114
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverton, Wyoming
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Express does an exceptional job. Love the free breakfast, and the rooms are clean, the beds are nice, and this is a great, central location to stay when visiting the Black Hills. Plan to stay here again soon!

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our property. We are pleased that the accommodations met your expectations. We look forward to seeing you again soon. More 

Owensboro, Kentucky
Top Contributor
90 reviews 90 reviews
43 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here while visiting Mt. Rushmore, shore drive up to the park. Great location to walk around town and see the sites. Very impressive front lobby and a nice clean room. I would highly recommend.

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you enjoyed your stay. We are two and a half miles from Mount Rushmore and a five minute walk to the main boardwalk. We look forward to seeing you again the next time you are in the area. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

As nice a place ad I've stayed. Very clean, very comfortable, very modern, friendly staff. I would highly recommend this hotel to anyone visiting Keystone. I will also strongly consider Holiday Inn Express locations after my stay here. Another plus is the nice pub & restaurant (Barlee's Food and Drink) right next door, which also had nice, friendly staff.

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for your kind review. We are pleased to hear that the staff and the accommodations met your expectations. We are glad that your experience with us has helped with your decision to stay at other Holiday Inn franchises in the future. We look forward to your next visit. More 

Iroquois, South Dakota
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked the room thru Priceline. Hotel staff was accommodating. The room was nice. There was a pop bottle partly under the bed and a bottle cap by the chair but i talked to the staff and they acted like it would get taken care of so maybe it wont be there when you show up. The breakfast was small. We... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our property. We are pleased that our staff was accommodating, but we apologize that your room was not cleaned to our brand standard. We have spoken with our housekeeping staff about this matter to ensure that it doesn't happen again. We also wish that more businesses in town stayed open during the off season. We are... More 

Denver, Colorado
Top Contributor
104 reviews 104 reviews
43 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 8, 2014

This is a nice place on the road up to the monument. Really in the middle of the tourist trap stuff. The room was good quality and the staff was pleasant. The weird thing is all of the parking spaces near the front are reserved for employees, I mean a heck of a lot of spaces. I guess the owner... More 

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. We are glad that you enjoyed your stay and appreciate that you are giving us a chance to explain about the parking. Our parking is located parallel in front of the hotel and in the lots on either side. The employee parking that you mentioned that is on the street... More 

Sacramento, California
Top Contributor
161 reviews 161 reviews
108 hotel reviews
380 helpful votes 380 helpful votes
4 of 5 stars Reviewed November 18, 2014

We stayed two nights at the Holiday Inn Express which occupies a prime position: about five minutes walk to downtown and 10 minutes drive to Mt. Rushmore. The lobby is large and decorated in the style of the old west with animals, paintings and artifacts. The high-ceiling room was large with western decor and substantial kitchenette. The comprehensive breakfast was... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We are pleased that you enjoyed your stay with us and that our staff was able to help you. We are happy to hear that you enjoyed our lobby, we are rather proud of it. We do acknowledge that the internet sometimes runs a little slow and apologize for that. Due to the lack of providers in our area it... More 

Auburn, PA
Top Contributor
98 reviews 98 reviews
44 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed November 15, 2014

Arrived yesterday and found this to be just as the pictures has shown. Nice lobby with mounted elk, moose, buffalo, and elk antler chandelier. People at the front desk very nice, room was very nice as well. Wouldn't change anything and nothing negative at all about the place. Probably about 7 minutes to Mt. Rushmore. Watched deer walk across the... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. We do get a lot of deer that visit us at this time of the year and we enjoy watching them also. We look forward to your next visit with us. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 4, 2014

Hotel and staff was and were great. Richard and LaWanda were the two people I dealt with most of the time. Richard was very knowledgeable about the local area. The property is literally 10 minutes from Mount Rushmore. We went that same afternoon, that we arrived, then again the next day and evening. Crazy Horse is about 20 minutes from... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for your wonderful review. We are glad that our staff was so helpful to you during your stay. We are centrally located to many of the year round attractions in the Black Hills. We are happy that you enjoyed the area and look forward to your next visit with us. More 

Elk Grove Village, Illinois
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2014

We had a great stay at the hotel. Staying at the hotel this late in the season in October, there are not many choices because most places in Keystone are closed for the season. Hotel was clean and close to Mt. Rushmore. Breakfast was good, and always hot. If you stay, make sure you check out barlees next door, it... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We would like to thank you for reviewing our hotel, and are pleased that you enjoyed your stay with us. We are glad that you enjoyed our breakfast. The hot cinnamon rolls are my favorite. We do appreciate that Barlee's is right next door and stays open year round to cater to our guests. More 

Overland Park, Kansas
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 31, 2014

Very nice and convenient hotel with decent breakfast. Staff helpful. Rooms are very clean. Price was excellent (winter rates). I do wish these hotels would move the "smokers" away from the front entrance.

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We are happy to hear that you enjoyed our breakfast and that our staff was helpful to you. We apologize for your dissatisfaction with where our ashtrays are located. We are looking into your suggestions. Thank you for bringing this to our attention and thank you for your review. More 

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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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