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All 14 Keystone hotels

Holiday Inn Express Hotel & Suites Keystone

2.5 of 5 Hotel   |   321 Swanzey St, P.O. Box 430, Keystone, SD 57751
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Ranked #6 of 14 Hotels in Keystone
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Barbara K Princeton, United States
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298 reviews from our community

Traveler rating
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    58
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144
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Princeton, United States
Top Contributor
57 reviews 57 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for two nights so that we could see Mt Rushmore, Custer State Park, and Crazy Horse. It was an excellent location for those things. The hotel is within walking distance of some nice places to eat and if you are really energetic, shops on the main drag thru town. The room was a good size, the beds... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for your valuable feedback. We are very convenient for visiting both Mt. Rushmore and Crazy Horse. We are just a short walk to the gift shops and restaurants located on the boardwalk downtown. We were pleased to here that you had a comfortable stay. We do apologize if you had any parking issues. During the busier... More

Newport, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arrived at this hotel after a 7 hour drive. Very tired. Check in was smooth, again room clean tidy and quiet. Jacuzzi in room was a real bonus. The hotel location for the attractions is excellent and we did regret not having enough time to have a third night. Pool is great as was the breakfasts, which was standard Holiday... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you so much for taking time to write a review for us. We are so happy that you enjoyed the Jacuzzi tub, and had a quick and smooth check in. We are centrally located her in Keystone as well as the Black Hills area for all the attractions. We do apologize about any parking issues you may have encountered.... More

Aliso Viejo, California
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, quiet hotel with upgraded (free) continental breakfast buffet included, soft beds, friendly staff, good price for 2 queen bed room + comfy pullout sofa. Very short walk to main drag without the traffic noise.

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We were so happy to hear that you and your family enjoyed your recent visit with us. We are only 2 blocks away form the main boardwalk here in Keystone. We were pleased that you found our establishment to be clean, quiet, and at a reasonable rate. We hope you folks will stop in and visit us again soon. Thank... More

New York, NY
Top Contributor
123 reviews 123 reviews
55 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 1 week ago

It is extremely convenient to Mount Rushmore and that is the one huge saving grace to this complete dump. Our room smelled musty and it was dark. The bed was comfortable but I really hated staying there. Luckily we arrived late and left early so our time there was short. I will say that the staff could not have been... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking time to review our hotel. We do apologize if any part of your stay was not 100% satisfactory. I do wish I new which room you were in so we could eliminate the odor issue you encountered. I do hope you notified the desk of any issues you had while staying with us. Thank you for... More

Mount Juliet, Tennessee
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

there was a young girl there who was very friendly and helpful and a hard worker,she was cleaning the base boards.gave us tips on where to eat and not eat.the room was clean top to bottom and well furnished and quiet.its around the corner from the town,no need to drive.eat at rubys and get the crusted chicken.mount rushmore is a... More

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We were so glad to hear that you had a most enjoyable stay with us recently. We appreciate the compliment about the young handworker that was filled with advise on local eateries. We strive for cleanliness, and this spring we recently refurnished all of the rooms. We do have a great selection for breakfast, and are happy that your family... More

michigan
Contributor
11 reviews 11 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This Place is a few years old but one of the better places to stay in Keystone. We needed a suite with 2 queens and a sleeper couch. The place is well kept but parking can be a problem. Also you have to request bed linen changes if you want your beds made up daily as they only change them... More

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We are pleased to hear that you enjoyed your stay with us. In regards to the bed linens, we change sheets on every third day of a guests stay unless otherwise requested. We are trying the greener approach, and this does help save the planet. Every little bit helps. We are happy to hear that the room met your needs,... More

Nebraska
Top Contributor
56 reviews 56 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is great and the room was good. You can walk to downtown Keystone to see the shops on the main street. You are about 20 miles from Rapid City, 2 miles from Mount Rushmore. I am not sure if I would stay here again, if I did I would ask for a different room. Beware of parking, it... More

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We thank you for taking the time to review our hotel. We are centrally located for the area, and are only a short walk to the main boardwalk area. We have spoken with the housekeeping staff and all rooms are to be checked before checking in any guests to make sure this doesn't happen again. We do apologize about the... More

Richmond, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 8 nights while visiting the sites in Southwest SD and Southeast WY. The hotel staff made jus feel like family. They could not have been more friendly and welcoming, and went out of their way to make our stay comfortable. I will not hesitate to recommend the Holiday Inn Express for anyone heading to Mt. Rushmore, Crazy Horse,... More

Was this review helpful? Yes 1
Princeton, mn
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose the Holiday Inn for our stay at Keystone, and I'm glad we did. The staff was nice and friendly. We stayed on the second floor in a King room with a pull out sleeper. There is a coffee bar downstairs that is available anytime of the day (thank you!) Continental breakfast starts at 7am and has items such... More

Was this review helpful? Yes 1
Jackson
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel, it has great character with a rustic feel in the lobby. Staff are very friendly and it is just minutes away from Mount Rushmore. Rooms are a bit pricey during the summer season so that is probably one of the downsides. The other downside is the parking, you have to watch where you park... More

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our hotel. We do have a rustic feel to the lobby that does give it a lot of character. We are centrally located her in the Black Hills for all the local attractions. The main boardwalk is only 2 blocks away for all your dining and shopping needs. We do apologize if you felt any part... More

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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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