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All 14 Keystone hotels

Holiday Inn Express Hotel & Suites Keystone

2.5 of 5 Hotel   |   321 Swanzey St, P.O. Box 430, Keystone, SD 57751
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Ranked #5 of 14 hotels in Keystone
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Nebraska
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location is great and the room was good. You can walk to downtown Keystone to see the shops on the main street. You are about 20 miles from Rapid City, 2 miles from Mount Rushmore. I am not sure if I would stay here again, if I did I would ask for a different room. Beware of parking, it... More

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Richmond, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 8 nights while visiting the sites in Southwest SD and Southeast WY. The hotel staff made jus feel like family. They could not have been more friendly and welcoming, and went out of their way to make our stay comfortable. I will not hesitate to recommend the Holiday Inn Express for anyone heading to Mt. Rushmore, Crazy Horse,... More

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Princeton, mn
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose the Holiday Inn for our stay at Keystone, and I'm glad we did. The staff was nice and friendly. We stayed on the second floor in a King room with a pull out sleeper. There is a coffee bar downstairs that is available anytime of the day (thank you!) Continental breakfast starts at 7am and has items such... More

Was this review helpful? Yes 1
Jackson
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel, it has great character with a rustic feel in the lobby. Staff are very friendly and it is just minutes away from Mount Rushmore. Rooms are a bit pricey during the summer season so that is probably one of the downsides. The other downside is the parking, you have to watch where you park... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our hotel. We do have a rustic feel to the lobby that does give it a lot of character. We are centrally located her in the Black Hills for all the local attractions. The main boardwalk is only 2 blocks away for all your dining and shopping needs. We do apologize if you felt any part... More

Chattanooga, Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice location, away from the main drag so it's quiet, but close enough to walk. As other reviewers have noted the lobby has been decorated with a wildlife theme which really makes it nice. The main problem I saw with the hotel is the breakfast area is small, and that's being generous. When we were there people were eating at... More

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. The lobby is decorated with wildlife you would find in our area with a bit of a rustic touch. We are located only two blocks from the main boardwalk as well as several of the restaurants in Keystone, so we are pretty centrally located. We do apologize if part of... More

Ljubljana, Slovenia
Top Contributor
121 reviews 121 reviews
71 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff at the reception ok, hotel old and needs renovation. Had a room with jaccuzi, but it is in the room and water splashes over it if you are not careful. Room also had a smell,.. Location of the hotel is ok, but not more than that. It was not cheap, about 230$ per night, next time I would prefer... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our hotel. We do apologize if your stay with us was not satisfactory. Our Jacuzzi tubs are in the same room as the living space, and yes they can overflow if overfilled. We are constantly updating the hotel each year, and we apologize that you though some aspects were outdated. I have... More

Northwich, United Kingdom
Senior Contributor
43 reviews 43 reviews
37 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just one night here, though it was just a formula HIX the owner had made some effort to theme the Lobby and give it some atmosphere. our room was at the back it was nice, clean and comfortable. there is just a steep wooded bank to the rear so nothing to see here. The front overlooks the car park and... More

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CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for reviewing our property. We are centrally located for all the attractions here in the Beautiful Black Hills. Mt. Rushmore is located only 2 1/2 miles away. We are sorry to hear your dissappointment in Crazy Horse. It is a work in progress. We do have city employee parking in front of the hotel, but we have designated... More

Seneca, South Dakota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We Stayed here during a family vacation. Everything at the hotel Was very nice. It is Within walking distance of many shops and attractions. Every member of the family had a good time and enjoyed their stay.

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We thank you so much for the review. We were excited to hear that everyone in the family had a wonderful time while staying with us. We are conveniently located two blocks away from the main boardwalk, and only 2 1/2 miles from Mt. Rushmore. We appreciate your time and we hope to see you and your family again in... More

Honolulu, HI
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Holiday Inn (Keystone) in July. It was a very comfortable stay. The staff was very helpful and friendly. Our room was pretty roomy, more than enough room for 3 and quiet too. It had a larger than usual refrigerator for a hotel (not the small square one) and a microwave. The bathroom was clean. Overall a... More

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Our staff at the Holiday Inn Express and Suites Mt. Rushmore were delighted to hear that your family had a great stay with us. Our friendly staff, clean rooms, and a great breakfast are things our staff takes pride in hearing about after a guests stay. We do hope that you and your family will come back and see us... More

Austin, Texas
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was a lot of money for being just ok. Staff was ok. Room was ok. I will say however that breakfast was good and parking was easy. Walking to nearby restaurants was not as easy as it looked and we didn't find anything good in close proximity. Wifi was spotty.

Was this review helpful? Yes
CZeimet, Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you very much for taking the time to review our hotel. We apologize for the overall dissatisfaction of your stay.We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. We were happy to hear that you did enjoy our hot complimentary breakfast, and you found the... More

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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 
Number of rooms
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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