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Holiday Inn Express Hotel & Suites Keystone

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321 Swanzey St, P.O. Box 430, Keystone, SD 57751
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Holiday Inn Express Hotel & Suites Keystone
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353 Reviews from our TripAdvisor Community

Traveler rating
    129
    130
    67
    18
    9
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161
122
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Top Contributor
195 reviews 195 reviews
92 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in room 301 and found it to be an awesome room. The staff were very friendly and helpful. The location is just off of the main strip and very easily walkable to the main strip. The room was super clean and tidy. Keep in mind that the parking situation can lead you to be ticketed. Just make sure... More 

Was this review helpful? Yes 2
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hello, and thank you for allowing us to be your home away from home in Keystone. We are pleased that the hotel and staff met your expectations. We have many great rooms here at the Holiday Inn Express Hotel and Suites Mount Rushmore, but 301 is one of my favorites. I am happy that you enjoyed it too. Thank you... More 

New York City, New York
Top Contributor
130 reviews 130 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as part of our Black Hills road trip tour. Hotel was excellently located - free parking may be a problem when area is crowded - the room rates OK (~USD 80 per night / room incl tax), the staff friendly and the breakfast really really nice (for a comparibaly cheap hotel chain). Hotel is close to Mt Rushmore... More 

Was this review helpful? Yes 3
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hi, and thanks for allowing us to be part of your Black Hills road trip tour. We are pleased that you chose us to stay with in Keystone. We are happy that you found our staff friendly and that you enjoyed our Free Fresh Express Start Breakfast. We hope that you choose us again the next time you are in... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

We stayed here to visit mount rushmore and go to deadwood for the day. So glad we did very nice, big rooms, very friendly workers, great continental breakfest. when I go back that's where I'm staying. The only con is the parking, if you get there late you may not get a spot. The stupid city has a bunch of... More 

Was this review helpful? Yes 4
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hello, thanks for writing a review of our property. We are pleased to hear that the accommodations and staff were satisfactory to you. We also wish that the city employee parking wasn't located in the street directly in front of our hotel, but we do have parallel parking spots in front and along the sides of the hotel. We also... More 

Colorado Springs, Colorado, United States
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here at the Holiday Inn, at Keystone SD to visit Mount Rushmore and Bear Country USA. It's a great location only 3 miles from the Rushmore monument. The hotel breakfast was very good...wish though there were a few gluten free options...since there was one of us that needed that. We were pleased with the cleanliness of the room... More 

Was this review helpful? Yes 3
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hi, and thanks for taking the time to review our property. We are pleased that you enjoyed your stay with us and that with the exception of the breakfast we met your expectations. We do have gluten free options such as scrambled eggs, omelets, sausage, bacon, yogurt, and fruit. Thank you again for your wonderful review. We look forward to... More 

Fairfield, California
Top Contributor
66 reviews 66 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel right in town and about 2 miles or so from Mt. Rushmore. Our room was great in size and comfortable beds. We had a room on the first floor on the end. The water was hot for showers, the fridge kept things cold and each day the bed was made fresh. I know cuz I spilled something and... More 

Was this review helpful? Yes 2
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hello, and thank you so much for the great review! We are so happy that you enjoyed your stay with us. You are right that we are one of the only hotels in Keystone to stay open year round. We do this because we understand that not all of our guests want to visit during the "season" when the town... More 

Wales
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is just off the main street in Keystone and so all areas are accessible on foot. The hotel itself is well run and staff are extremely helpful and friendly. Breakfast is more than adequate and room facilities are very, very good.

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. We are pleased that the hotel met your expectations and the that the staff was helpful and friendly. We really do enjoy helping our guests. Thank you again for the wonderful review and we look forward to seeing you again soon. More 

Layton, Utah
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for our visit to Mt. Rushmore. The hotel was very reasonably priced (it was off season). It is within walking distance of all the restaurants and shops in Keystone. It was clean and breakfast was good. We would certainly stay here again.

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our property. We are glad that you thought that our hotel was a great value. We are happy that we met your expectations and that you enjoyed our Free Fresh Express Start Breakfast. We hope to see you again in the future. More 

New York City, New York
Top Contributor
122 reviews 122 reviews
51 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 5 weeks ago

There aren't many options for accommodations near Mt. Rushmore, and the Holiday Inn Express in Keystone was a good, well located property. Only a 10 minute drive from Rushmore and within walking distance of virtually all of Keystone's very limited selection of restaurants and attractions, this is a good place to stay for a night or two. The complimentary wifi... More 

Was this review helpful? Yes 1
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Hello, and thank you for your wonderful review. We are pleased that you enjoyed your stay with us. We are located just 2 and 1/2 miles from Mount Rushmore and we are just a 5 minute walk from the main boardwalk in Keystone. We are glad that you enjoyed our Free Fresh Express Start Breakfast. We are happy to hear... More 

Sarpsborg, Norway
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 23, 2015

Stayed here for one night after visiting Mt Rushmore. The location is ideal in Keystone, as you have most attractions and restaurants within walking distance. Still, the Place is crowded With accomodation, so we would og somewhere else NeXT time. The staff is friendly and check in and out went smoothly, but there was an odour within the hotel walls... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

We would like to thank you for taking the time to review our property. We apologize for any inconvenience you experienced and thank you for giving us a chance to explain. We were built in 2000 and we renovate every year in the off season. We are currently in the process of replacing the carpeting throughout the hotel and the... More 

Minot, North Dakota
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

We stayed at this hotel on Sunday night. It was really easy to find due to proper signage and quite possibly because the town is so small. Our check-in was easy and quick and we got the street-view room we requested. Our party consisted out of 3 adults, so we got the double queen room. The room was slightly dated,... More 

Was this review helpful? Yes
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review

Thank you for taking the time to review our hotel. We are pleased that you got the room you requested and your check- in went smoothly. That is always our goal since we know that most of our guests have traveled quite a way to get here and would like to get in their room and relax after traveling all... More 

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