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Brookside Motel

Certificate of Excellence
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603 Reed Street, Keystone, SD 57751
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1 room 1 guest
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Brookside Motel
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101 Reviews from our TripAdvisor Community

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Traveler rating
    37
    32
    22
    6
    4
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46
27
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tucker, Georgia, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The motel is nice, clean, and close to town. We stayed three nights at a good price. The only drawbacks were that the shower was a little small and the breakfast lacked quality. However, I would recommend it to friends.

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Thunder Bay, Canada
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights and have no complaints. Nice to stay in a place that is NOT carpeted! We were chilled the first night and couldn't figure out how to get heat from the unit (i.e. wall A/C) and they kindly lent us a portable heater. The price was the lowest in the area--but it was a great place to... More 

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West Allis, Wisconsin
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 1 week ago

The Brookside met my expectations except for the breakfast. The breakfast was a bit of a let down. However the motel was clean, comfortable and the employees were nice. There is a little brook behind the motel to explore and find some rocks that you pay for in the shops around town. The Brookside is within walking distance to all... More 

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Laughlin, Nevada, Usa
Level Contributor
11 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed two days at the Brookside Motel while in Keystone, SD. This is an older motel and they are in the process of renovating the rooms. Although our room was mostly renovated, it was extremely small. The bathroom was especially tight but new shower stall and sink. The motel is right next to a busy highway so it was... More 

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Norfolk, Virginia, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling on a budget so the fancy hotels were out of the question. Still, we wanted a place that was clean and comfortable. This was definitely it. Don't be fooled by the ugly blue paint on the outside. The rooms are spacious and clean and beds are very comfortable. BTW...the owner says they are going to paint the... More 

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Norfolk, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

This motel is very clean, has great rooms, and great customer service. I would highly recommend it. If you want a cute little place to stay this is it. You don't have to worry about noise. They serve a great breakfast.

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Dear Hallsey B ~ Thank you for taking the time to post your thoughtful review of our property! We are glad to hear you enjoyed your stay with us. Our goal is to offer clean rooms - a good value -- and a nice friendly atmosphere -- from your review, it appears that we met our goals during your stay!... More 

Illinois
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Brookside motel had its perks as far as location and cost. However, the room could have been cleaner by just wiping things down better. Also, the pillows had a lot of dark longer hair both outside the pillow cases and inside. I do believe the sheets were clean, but the hair was probably from the staff person who changed... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Hi Dana R ~ Thanks for your Review! We are glad you enjoyed your time in the Black Hills. You are correct, the Brookside is a great location - only minutes from Mount Rushmore and right in the heart of the Black Hills of South Dakota. We are glad you enjoyed our dedicated and loyal staff! Our small pool actually... More 

Johns Creek, Georgia
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

The pictures on this sight are quite old, for it didn't look like this in any shape or form. The place needs to be demolished and start all over again. Potholes, uneven pavement, gravel, green murky water lurked in a miniature pool, front door had a gap and didn't close all the way, soap the size and thickness of a... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Dear Mr. ASivone, There is constructive criticism, which is something that I value greatly. As a small business owner, it can be very difficult to not take these reviews personally. As I went over your review with my staff and I saw how personally they were taking the criticism, it became apparent that I had to draw a line between... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The people were very nice. The room was basically clean but there was black mold in the shower area. Had to call for wash cloths as there weren't any in the room, The shower/tub faucet was new and when we tried to turn it on in the early morning couldn't figure out how to make it work. No answer that... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Hi Sandi ~ To say I am disappointed to learn of your experience would be an understatement. The things you experienced do not live up to our standards. I have spoken to our staff. We have taken ALL of the shower curtains down and cleaned them, in addition to making sure this will be done on a regular basis so... More 

Brookings, South Dakota
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 25, 2015

We stayed here while "elk-spotting" in the Black Hills. Our room, with tax was $100/night, other motels in the area were $230/night - their rate is lower than the out-of-season rate for hotels in the rooms. Our room was small, but one of the cleanest hotel rooms I've ever stayed in. The owner was friendly, and went out of their... More 

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