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Brookside Motel

Certificate of Excellence
Hotel website
603 Reed Street, Keystone, SD 57751
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Brookside Motel
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93 Reviews from our TripAdvisor Community

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Traveler rating
    35
    28
    21
    5
    4
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43
23
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brookings, South Dakota
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here while "elk-spotting" in the Black Hills. Our room, with tax was $100/night, other motels in the area were $230/night - their rate is lower than the out-of-season rate for hotels in the rooms. Our room was small, but one of the cleanest hotel rooms I've ever stayed in. The owner was friendly, and went out of their... More 

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1 review
4 of 5 stars Reviewed 1 week ago

If you are looking for a five star hotel..forget it, but if you love a quiet, relaxing place this is for you. You are kind of nestled in a corner, which is nice and the hotel is small enough that you are not jammed in with hundreds of other people coming and going at all hours. There is a brook... More 

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Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

A.c. didnt work, toilet didnt flush . We got there and had rented two rooms. We only got one and had to find another place. Luckily Keystone boardwalk inn had a place. This guy wouldn't even call some of the other hotels in the area to see if there were rooms available. We demanded our money back and got it.... More 

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Spokane, Washington
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I LOVE our stay at the Brookside motel. The room is basic bit clean as was the bathroom. The staff though was phenomenal! I travel quit a bit and this is my first review. The staff here was by far the most friendly and accommodating I have ever met other than a 5 star major metropolitan hotel. The staff provided... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Dear WesternTravelr, WOW! Thanks so much for such a great review! This is what we aim for! We are trying hard to keep our property an economy property and a good value. We can't offer all of the things the bigger, more expensive properties can offer -- For that reason, we really try to focus on what we can offer.... More 

1 of 5 stars Reviewed 1 week ago

This was a double queen. Bedding was worn and nubby which gives the impression of unclean. Room was about 90 degrees when we checked in and the A/C (a wall unit) wasn't strong enough to cool the room gotten by the time we went to sleep. We were told that the unit was old and the staff was told by... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Dear Lori G ~ Well, I regret that I am not writing to offer you a refund on your first nights stay. I am sorry that you did not enjoy your experience at the Brookside. I have done a little follow up on your stay. I am happy to report my staff did an excellent job in handling your stay... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The inside of our room was old, but remodeled. I would give the room a 7 on cleanisness. The pump house was next to the room and sounded like a chainsaw. It wasn't bad place. Breakfast was decent. I would stay again, but it is a one star hotel.

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Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The price says it all for this motel. Decent, clean rooms with friendly staff. The motel is quite old and looks its age. Our AC unit was not working well the first night, which made for an uncomfortable evening. They did fix it for the second night. Location is great and it costs half as much as the other hotels... More 

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Hill City, South Dakota, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the outside you would thing, hhhmmm, the motel is painted a BRIGHT BLUE. HOWEVER YOU STEP IN THE ROOM! WOW, I have NEVER been in a cleaner motel/hotel room anyplace. there is a stream that runs behind the motel, you can sit on your patio and enjoy the sounds of the stream rushing by. they have a small outdoor... More 

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Curtice, Ohio
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

At half the price of the Holiday Inn Express, it's a good value. rooms were old but clean. Good breakfast. And is within walking distance to both "new" Keystone and "old" Keystone (much more interesting). Wifi is marginal.

Was this review helpful? Yes
TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Hi Tom S. ~ Thanks for your Review! We purchased the Brookside a little over 2 years ago and have been working hard to make "old" new. It has been an interesting, but FUN challenge for us. The people have made it worth the work! We absolutely agree with you about "old Keystone" There are so many hidden treasures in... More 

San Jose, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place is average. And for 1/2 the price of the major chain in town, you get what you pay for. We selected the Brookside due to it's proximity to Mount Rushmore. The place was clean, but no frills. The buildings are very old. Breakfast is very simple, they ran of of milk while we were there, and for kids... More 

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TammyInKeystone, Managing Partner at Brookside Motel, responded to this review

Hi! Thanks so much for your review. There has been a major shift in staffing since your visit that will address the issues in your reviews. Our pool, though small, should be open from 8 a.m-9 p.m unless it is raining or weather danger exists. It should always be clean and inviting and it IS HEATED. Our breakfast is a... More 

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