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All 1 Acton Trussell hotels

The Moat House

4.0 of 5 Hotel   |   Lower Penkridge Road, Acton Trussell ST170RJ, England
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The Moat House
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Ranked #1 of 1 Hotels in Acton Trussell
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
GEOFF P Lichfield, United Kingdom
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335 reviews from our community

Traveler rating
    225
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    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lichfield, United Kingdom
Top Contributor
89 reviews 89 reviews
20 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

My third stay and it is good quality 4 star. Not luxury but if you get a good room rate it is fine. rooms a functional. Staff and cleanliness good. The hotel specialises in weddings which if you are not in that party can be a bit overwhelming as the function spreads out a bit. Would I go back, yes.

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi GEOFF P Thank you for taking the time to review The Moat House Hotel. I want to thank you for your continued support and repeat visits - i apologise that some of the functions have disturbed your visits. I am pleased to read however that you will be returning soon. Thanks Nikki More

Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wedding guests stay at this beautiful hotel/venue. Surroundings,venue, hospitiality /facilities......................beyond our expectations,such a lovely place,relaxed and welcoming.All attention to detail was catered for ,with every part of your needs met and personally cared for............nothing at all was a problem.We were way out of our comfort area of WALES.........................................but what a lovely place to stay..............................any time.............................thank you! :)

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi pamela w Thank you for taking the time to review The Moat House Hotel, and for awarding your recent visit an amazing 5*. It is fantastic to read such positive comments, and I am happy to see you enjoyed your time with us. I hope we can welcome you back if you are in the Staffordshire area again! Thanks... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

This place is lovely. However unfortunately we did have a few issues, which I must say, were all addressed by the staff, with no problems. We had 4 room changes, (there for 5 nights). Due to the noises of functions.... (None of which we were attending), Which was quite an upheaval as a family. Very limited vegetarian selection of food,... More

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Sonya C Thank you for taking the time to review your recent visit. I apologise for the issues you encountered during your time with us, and am pleased to read our team were able to address and rectify them for you. I have passed the comments onto our management for further investigation, and want to thank you for bringing... More

Newcastle-under-Lyme, United Kingdom
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter held her wedding reception at The Moat house, she couldn't have chosen any better, thank you to ALL the staff for making our daughter and son in law's day sooooooll special. Family and a few friends stayed over too, that again was fabulous, the whole experience was amazing Thank you thank you thank you

Was this review helpful? Yes 2
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi 162Cap Thank you for so much for your very kind review. It is fantastic to read such positive comments, and I am delighted your daughter and new Son in law enjoyed their special day. It is always wonderful to be part of such an important event, and I hope we are able to welcome yourself and the rest of... More

Portsmouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a bit of trouble finding the hotel in the dark as the postcode fell short on my sat nav, I was greeted by 3 lovely girls manning reception. My room was lovely, with a fantastic view of the canal and surrounding countryside, which was a pleasant surprise when I opened the curtains in the morning. Although the shower wasn't... More

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ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi mackers63 Thank you for taking the time to review your recent visit to the Moat House Acton Trussell. We are blessed to be in such a beautiful location, and it is lovely to hear that the Staffordshire Countryside a highlight of your stay. I apologise for the issues you encountered with the boiler during your time, and I hope... More

Cannock, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked an impromptu Friday night away at the Moat House, we try to get there as often as possible as it's one of our favourite places. We were again not disappointed, service is always first-class, the rooms are always immaculate, the staff are always friendly and attentive. We had booked a table in the main restaurant and the Maître... More

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Sue S Thank you for taking the time to review the Moat House Acton Trussell. It is lovely to read such a fantastic review from a regular customer, and your 5* rating is very much appreciated. We look forward to welcoming you back in the near future. Thanks Nikki More

Bedfordshire, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely surprise to find such a pretty, comfortable, stylish hotel so near the motorway but in beautiful countryside and glorious grounds. The junior suite was large and well furnished, bright and quiet. Dinner was very good. Staff are both welcoming and efficient - clearly everyone takes pride in their work - will certainly be back.

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Normad800 Thank you for taking the time to review the Moat House Acton Trussel. Your review is lovely to read, and i want to thank you for your kind comments. It is fantastic to see that you enjoyed all aspects of your time with us. We look forward to welcoming you back soon. Nikki More

Stafford, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoying the unseasonably warm early November weather we ventured out for a long Sunday walk through the lovely Staffordshire countryside stopping off at the Moat House for a light lunch. The hotel is situated on the banks of the Staffordshire & Worcestershire Canal in lovely grounds complete with duck ponds. In the summer it is a lovely place to stop... More

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi wgj1952 Thank you for taking the time to review the Moat House Acton Trussell, and for your wonderful 5* review. As a returning customer, i want to thank you for your continued support of our establishment, and it is lovely to read that your recent visit did not disappoint. We look forward to welcoming you back soon. Nikki More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a Saturday night away from the kids. Got married here 11 years ago and wanted a special grown up only weekend. Good quality rooms and excellent restaurant. Beware, it is a popular wedding venue and the hotel can be busy with guests and revellers. I ordered flowers for our room and the bouquet was magnificent. Only downside was... More

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Richard L Thank you for taking the time to review the Moat House Acton Trussell. Congratulations on your anniversary, and thank you for returning to us to celebrate the occasion! It is lovely to read that you enjoyed your time with us, and i am please to see that the flowers ordered were suitable. We look forward to welcoming... More

Lancaster, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We booked the hotel just the night before to break the return journey from Cambridge. Check in was fast and efficient and despite the hotel not having any record of my request for dinner, we were able to eat in the restaurant (the receptionist made a few phone calls and seemed to manage to get us a table) and it... More

Was this review helpful? Yes
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi 22jbf Thank you for taking the time to review the Moat House Acton Trussell, and for your wonderful 5* review. It is great to read such positive comments from our guests, and I am happy to read that all aspects of your stay met our high standards. We hope to welcome you back if you are ever in Stafford... More

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Additional Information about The Moat House

Address: Lower Penkridge Road, Acton Trussell ST170RJ, England
Location: United Kingdom > England > Staffordshire > Acton Trussell
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Moat House 4*
Number of rooms: 32
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
The Moat House Acton Trussell, UK - Staffordshire

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