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4.0 of 5 Hotel   |   Lower Penkridge Road, Acton Trussell ST170RJ, England
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The Moat House
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Ranked #1 of 1 Hotels in Acton Trussell
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
TerandAnd Essex
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346 reviews from our community

Traveler rating
    230
    76
    26
    9
    5
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79
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Essex
Top Contributor
60 reviews 60 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Having travelled up and down the M6 on a number of occasions I'd never noticed this hotel before. First visit and would happily go again. Rooms were well kept and nicely furnished, food really good and it was clear from the numbers in the restaurant and bar that it is a favourite with the locals at lunchtime. Good stop over... More 

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Wolverhampton, United Kingdom
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have visited the Moat house on a number of occasions for bar meals, weddings, or just for a casual drink and so for our 25th Wedding anniversary, as a special treat, we stayed for the night and ate in the Orangery Restaurant - and what a good decision it was!. The service, the food, the atmosphere were all superb... More 

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Staffordshire
Top Contributor
144 reviews 144 reviews
61 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay here. Came about 4 years ago and always wanted to return. Spent the afternoon in the bar, really relaxing, great atmosphere and great food. The hotel is in a lovely setting, and it was fairly quiet during our stay. Our room was nice, but the shower head did not stay in the holder once the... More 

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ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Shifu69 Thank you for taking the time to review your recent visit to the Moat House Hotel, Acton Trussell. I was pleased to read that overall your experience was good, but apologise for the issues you did encounter. Thank you for reporting the issues with the shower head to us on check out, I will pass the details onto... More 

Leigh, United Kingdom
Top Contributor
134 reviews 134 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 1 week ago

We travelled down the M6 from Manchester to meet friends here for a meal. They travelled up from Worcester. It was A cold January Sunday, but the atmosphere was warm and welcoming. We had a table reserved in the bar, and three of our party ordered the fish and chips. (Not cheap at £14.95 a pop). I however, chose calves... More 

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ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Dear lynn d Thank you for taking the time to review your recent experience at the Moat House Bar, Acton Trussell. This is not the standard we strive for, we are very sorry that on this occasion you were not satisfied with our very popular Fish & Chips, this will be discussed with our Head Chef and Group Executive chef.... More 

Cannock, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic venue, Fantastic Food, Fantastic Service. What else can I say. Been coming here for years and never disappointed. I mainly frequent the restaurant and not so much staying over night. You will not be disappointed.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a fantastic place to stay, I went to a wedding on Saturday the best wedding I have ever been to. Location so beautiful the hotel first class. Staff what can I say just perfect. This is a dream of a place you would not be disappointed. Weather your going just for a drink or a stay over then I... More 

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Halesowen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were a pre-booked party of 15 for set fixed price three course dinner on the 10th of January 2015. Unfortunately it was dark when we arrived so we couldn't comment on the setting, but the parking was easy and the general impression was excellent. Reasonable choice of beers & wines and the bar staff who were friendly & helpful... More 

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Hook, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

After I booked through Booking.com, I received an email from the hotel asking if I required a dinner reservation, which I would have forgotten to do. A 3 hour drive turned into 6.5, so was pooped when I arrived. Travelling alone, I was appointed a large comfy room. It was a little cold but it was explained that there had... More 

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Walsall, United Kingdom
Top Contributor
78 reviews 78 reviews
44 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed December 13, 2014

Our club was meeting here for a Christmas meal. We decided to stay over. The room was ok. The window seal was gone and there was a slight draft though the heavy curtains mitigated this. The carpet was also a bit baggy and old though of good quality. The bed was very soft and bouncy. The bathroom was ok. A... More 

Was this review helpful? Yes 1
ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi MidlandAssessEnergy Thank you for taking the time to review The Moat House Hotel. I am sorry to read that our hotel did not 'chime' with you, and that there was nothing in particular this was down to. We always welcome guest feedback, and are constantly trying to improve our services to meet the needs of our guests. The Moat... More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed December 10, 2014

Really courteous and friendly staff. Great food. Really nice bedroom. Just the ticket after being on the road since 4am this morning. A little disappointed with having to sign up for a newsletter in order to access the guest wifi. Come on folks it's 2014 Free WiFi is free WiFi. No strings. I'd love to visit in the summer it... More 

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ChrisLStaffs, Front Office Manager at The Moat House, responded to this review

Hi Aidan G Thank you for taking the time to review your recent stay at The Moat House Hotel. It is lovely to reach such a positive review - and you really must visit in the summer. The grounds take on a life of their own when the sun comes out! I am sorry you were disappointed with the Wi-Fi... More 

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Additional Information about The Moat House

Address: Lower Penkridge Road, Acton Trussell ST170RJ, England
Location: United Kingdom > England > Staffordshire > Acton Trussell
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Moat House 4*
Number of rooms: 32
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Also Known As:
The Moat House Acton Trussell Hotel Acton Trussell
Moat Hotel Acton Trussell
The Moat House Acton Trussell, UK - Staffordshire

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