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The Madison Hotel

Certificate of Excellence
1 Convent Road, Morristown, NJ 07960
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The Madison Hotel
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557 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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English first
  • All months
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    (137)
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Bentonville, Arkansas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel several times over the last couple of years and it's a nice hotel within walking distance of the train station. Rooms are clean, but somewhat dated. The TV was a 19 inch tube, where you have bigger sets in most hotels. Staff is very friendly and the lobby area is nice. Basic continental breakfast is... More 

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Newark, Delaware
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Madison offers a clean, spacious room with good amenities including free wifi and bottled water. The hotel breakfast included in the price is good. The connected restaurant and bar is good. Dining in the old railroad parlor cars is elegant with very good food. While the address is Morristown it is just up the road from downtown Madison and... More 

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Point Pleasant Beach, New Jersey
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

THREE STRIKES YOU ARE OUT-NOISY ROOM-SMALL BATHROOM-GOT FOOD POISONING The room wasn't ready upon check in so we went to the bar for a cocktail, only to find out they don't open until 5 pm-so we went in to town. We came back and they had changed our room number. The room was in between the air conditioner system and... More 

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

I emailed you privately but have not heard back so I hope to clarify your issues publically as you have chosen to do. First of, you arrived 90 minutes early to check in and although we were not able to check you in our Front Desk Agent Dominique helped you retrieve your luggage from your car and stored it until... More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We arrived on my husbands 69 th Birthday. Cake delivered to our room. Very nice comfortable room. We met our son and friend at the Red Dog Traven on the property. We had a $50 voucher. The demonica steak was cooked perfect, ribs,lobster roll. Great continental breakfast! Coffee and cookies apples oranges served all day. Staff was very nice. I... More 

Was this review helpful? Yes 1
Groton, Connecticut
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel rooms were recently renovated. The rooms are nicely proportioned and comfortable. The lobby is inviting and the complimentary breakfast includes fruits and yogurts in addition to cerals, baked goods, etc. The staff is what makes this a very nice hotel and one which I stay at very frequently. The desk staff is courteous and very helpful and the... More 

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Hampshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel I have ever stayed in. Clean, comfortable and welcoming. The buffet breakfast was a lovely surprise and was delicious. It is such a beautiful hotel with a stunning conservatory and the perfect location next to the train station, for easy access to New York City (Penn Station). Thank you to the staff who have been... More 

Was this review helpful? Yes 2
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for taking the time to write a review on Trip Advisor, We are thrilled we were able to return your lost item to you and appreciate your recommendation. We all hope you will stay with us whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room wasn't cleaned well and the housekeeping didn't come until very late. The sheets were not changed daily and I had to ask for more hangers more than once. The high end restaurant smelled strongly of oysters or something fishy, when we first entered. The staff was very nice but not on top of things to do. They got... More 

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

I am sorry about the mix up in regards to the sheets on your bed. You are correct in saying the sheets were not changed daily. We change sheets after every checkout or anytime a guest requests it. In all our rooms there are two green cards that explain our commitment to protecting the environment and conserving resources (you can... More 

London, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for business for 2 nights and really enjoyed it. Even though I didn't get to spend much time at the hotel, the building was beautiful, staff were very helpful (I needed a room last minute and they were very accommodating) and the bed was very comfortable. Would definitely stay again if work took me that way!

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We are thrilled to hear you would return and look forward to seeing you again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Blue Ridge, Georgia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although this hotel opened in 1981, it seems to have come from a much earlier time. Beautiful furnishings and collectibles to see makes this a lovely spot. We spent two nights at the Madison Hotel. The room was spacious, well-equipped, quiet and very comfortable. There were two large weddings while we were there but there was no noise or disturbances... More 

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We appreciate your business and hope you will stay with us again whenever your visit NYC or northern NJ. Scott McArthur General Manager More 

Middlesbrough, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Very good location, spacious rooms and across the road from Covent train station, direct access to New York. Good continental breakfast included.shattle service to Morris town. 24/7 tea, coffee, water and fluit.

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the tell us about your stay. We were happy to read you enjoyed your stay and hope you will stay with us again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Hotel Review Summarization

What travelers say

  • Continental breakfast(9)
  • Very good(5)
  • Train station(4)
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The Hotel (40)

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