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The Madison Hotel

Certificate of Excellence
1 Convent Road, Morristown, NJ 07960
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The Madison Hotel
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The Madison Hotel
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504 reviews from our community

Traveler rating
    298
    128
    53
    15
    10
See reviews for
122
127
31
140
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fishers, Indiana
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the front staff to the room itself, the entire experience was very impressive. Rooms were immaculate and very well presented. My only negatives were that the heater/ac unit was a bit loud and while you got free complimentary waters the first night, you had to pay for any additional bottles during the rest of your stay. With that said,... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your review, your business and your recommendation. We appreciate it and enjoyed hearing that you found the experience very impressive with immaculate, well presented rooms. We look forward to seeing you again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

spent Saturday night at hotel..i was given a corner rm on 4th fl. two large windows that opened was nice. large spacious rm with king bd and desk and two chairs. flat screen tv in armoire. nice touches like full length mirror, ake up mirror, blow dryer. bathroom was not very large but it was clean and efficient.. bed was... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We appreciate it and are happy that you had an enjoyable stay. We look forward to seeing you again and hope you will stay with us whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

New York, New York, United States
Top Contributor
68 reviews 68 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at The Madison as part of a business meeting. There were clearly some things to like about the hotel - all the staff was very friendly, free wifi was a plus, and the onsite restaurants / bar were good. I also liked the 'personal' feel of it - guest of the day, daily raffle, etc. and the buffet... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your comments. I had emailed you privately to help clarify some concerns with your comments but have not heard back so I will ask here instead. We were thrilled to read that you found the staff friendly, the on site restaurants good, the buffet breakfast nice as well as the free wifi and "personal" feel of the... More 

New York City, New York
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very courteous staff and clean facility. I have stayed here a couple of times and will definitely be back. Rooms are clean and beds are comfortable. The breakfast is very good and included with the price of the room.

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your business and review. We are so happy to hear you found the staff courteous, the rooms and public spaces clean, the bed comfortable and the breakfast very good. We appreciate your repeat business and hope we see you again soon. Scott McArthur General Manager More 

New Jersey
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

First time staying here and it was fantastic - lots of personal attention, great pool, fire place, ping pong, beautiful bar and restaurant, and live jazz music on the night we were there! We ate in a private room of a train car - lots of fun!

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your business. We were happy to read your had the perfect weekend and had fun while staying at our hotel. That is one of the reasons we all do what we do and we hope you will stay with us again. We will always be here for you so come back soon. Scott McArthur General Manager More 

Lincoln Park, New Jersey
Contributor
20 reviews 20 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Went for a holiday party in February. I do not have anything great to say. Food was not good. The platters of food they walked around with during the cocktail hour could have been purchased frozen at food store. The selection of food was lacking and there was a poor arrangement of food. The wine glasses were so small I... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Hello and thank you for your feedback. I will be sure to share your information with the appropriate personnel however I do have a few questions to help clarify. I already sent you a private email but have not heard back so I will ask in a more public forum. The first question is regarding the selection and arrangement. More... More 

Waldo, ME
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

A very nice hotel with comfortable accommodations. Our room was clean upon arrival. Great breakfast. A very quiet and clean facility. Rod's Restaurant at the hotel is also excellent with a great bar and staff.

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

We appreciate your business and your feedback. Thank you! We are glad you found the hotel very quiet, clean, comfortable and nice with a great breakfast and excellent restaurant. We look forward to having you as a guest again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Oregon
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

There is plenty to like about the Madison. The room was clean and comfortable. The food in their two restaurants was good. Bartenders very friendly The problem was I did not have a car and this place is a long way from Drew University, where I attended a conference. When I checked in, they told me they would drive me... More 

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

I am so sorry. This is so out of character for anyone on our staff. Is that a direct quote? Did someone say "management only cares about their corporate customers"?. Or was that an interpretation of something along the lines of we do have shuttles available Monday thru Friday when our hotel is filled largely with corporate clients and a... More 

Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

Christine was SO helpful! I needed to book a cab last minute for a very early flight the next morning and she took care of it with a smile. She had to call multiple cab companies and found someone who was on-time the next morning and very friendly. It was great!

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. I will be sure to share your comments with Christine and I know she will be thrilled. Christine is one of many outstanding team members working at our hotel who look forward to helping you in the future. Scott McArthur... More 

whitstable
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed from the 6th March until the 14th March, my daughter got married on the 11th March and had her reception at Rods in a private room, the food was very good and our server could not be faulted. We had a junior King suite, again nice room clean and lots of room. On the whole a nice place to... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Congratulations on your daughters wedding. We are thrilled that you allowed us all to be part of your families very special moment. We really enjoy reading reviews from guests that stay with us for a long time since in the 8 nights you stayed with us you truly get a feeling for the property since you see it day and... More 

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