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The Madison Hotel

Certificate of Excellence
1 Convent Road, Morristown, NJ 07960
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The Madison Hotel
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85%
Positive reviews?

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The Madison Hotel
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    547 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (129)
    Date | Rating
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    • Any
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    • All months
      (547)
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      (137)
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      (152)
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      (135)
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      (123)
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    Middlesbrough, United Kingdom
    Level Contributor
    4 reviews
    4 of 5 stars Reviewed 5 days ago NEW

    Very good location, spacious rooms and across the road from Covent train station, direct access to New York. Good continental breakfast included.shattle service to Morris town. 24/7 tea, coffee, water and fluit.

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the tell us about your stay. We were happy to read you enjoyed your stay and hope you will stay with us again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

    Las Vegas,Nevada
    Level Contributor
    10 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    I stayed for four nights for short vacation and reunion. I was greeted warmly upon arriving and was set up quickly. The room was nice,exactly like the picture I saw. The bathroom was very good, good towels, shower had great pressure, and the usual shampoo, conditioner and all. The king size bed was a delight after the busy days we... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We are thrilled you had a "very nice experience" and look forward to returning whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

    Arroyo Grande, California
    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Sure, the Madison Hotel is showing its age, but in this era of fast food, fast chain hotels and automatic everything, it's nice to be able to look down the hallway of the hotel and not have to say "what day is it and where am I again? This all looks the same as yesterday." I found the front desk... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We are thrilled you enjoyed your stay and look forward to having you stay with us again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

    Morristown, New Jersey
    1 of 5 stars Reviewed 1 week ago

    My room was damp and moldy. On entry the carpet was damp, I endeavored to remove the humidity by running the air conditioner, which was unsuccessful. The place is old and needs a major overhaul. The purpose of my visit was a business meeting, and the meeting room was similarly old with an antiquated air system. Staff are lovely, but... More 

    Was this review helpful? Yes 1
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for your feedback. I am happy to say that I inspected the room you stayed in along with other employees and found no sticky carpet and no mold, In addition, the AC cooled the room nicely. Is it possible something was on your shoes? As you can see from other comments on this website along with all the... More 

    Baltimore, Maryland
    Level Contributor
    29 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We stayed here for a wedding and we had a great stay. The wedding was held in the Conservatory, and it was very well done. The staff was friendly and attentive. The food was great, but the entrees came out at different times. Our only real complaint was related to the A/C unit in our room-- we only had three... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for taking the time to post a comment about your experience at The Madison Hotel. We are thrilled you had an opportunity to experience a wedding in our beautiful facility and are happy to hear you had a great stay and found the staff friendly and attentive. Sorry about the AC unit. They usually have a high setting... More 

    West Redding, Connecticut
    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 2 weeks ago

    This is our company's recommended hotel when we travel in the area and it's a wonderful place to stay. I love that it is not a "cookie-cutter" hotel from a chain and has an old-world charm to it (even though it was built in 1951). Lot's of dark wood and paneling in the lobby with antique-style furnishings. Staff super friendly... More 

    Was this review helpful? Yes 1
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We all appreciate it and we are thrilled to read that you found the staff "super friendly", the rooms clean, bed comfortable, complimentary breakfast very nice and enjoyed the little extras we provide like the daily raffle and the coffee,... More 

    Paramus, New Jersey
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    My wife and I spent our wedding anniversary at the Madison. We were expecting a good accommodation, but what we received was a fantastic experience. From the close proximity to our residence to the magnificent exterior of the building. The front desk made us feel very welcomed at check-in. The room was extremely comfortable, although the TV should be updated.... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Happy Anniversary and thank you for spending your special day with us. We are glad you had a "fantastic experience" and look forward to you spending many more special days with us. Scott McArthur General Manager More 

    Level Contributor
    12 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    This is a very pleasant hotel located equidistant between Morristown and Madison. It is certainly not within walking distance of either downtown but it is within five minutes driving of both. The local commuter railway line station is a couple of hundred yards from the station so access to local towns and to NYC is convenient and easy. The hotel... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We truly appreciate it and look forward to having you as a guest again. Scott McArthur General Manager More 

    Level Contributor
    9 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Have been coming here for the past 8 years. Most times the visit is spot on and other times lacking. We like the location and atmosphere of the place and the Red Dog. Front desk clerk Jesse was a delete to deal with. Recently stayed over 4 July weekend and problem Friday and Saturday came from a family of 8-10... More 

    Was this review helpful? Yes
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. Let me apologize for the guest smoking in the room next to yours, if we had known when you first smelled it we could have immediately went to room and asked them to stop, It is against the law in... More 

    Singapore, null, Singapore
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    2 of 5 stars Reviewed 4 weeks ago

    This is probably the "best" hotel in the area in a sense that it's got quite a bit of character. was quite impressed by the lobby and expecting a nice room but the room smelt horrible, the carpet was damp and sticky and the bathroom is dirty as well. Please clean your rooms thoroughly. I am quite disgusted by the... More 

    Was this review helpful? Yes 1
    ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

    I am sorry we did not meet your expectations. However, I am not clear what was wrong. I know you stayed with us for 6 nights in the same room and no one recalls you ever sharing your concerns with anyone at the property while you were here or since you checked out over 2 months ago. Upon getting your... More 

    Hotel Review Summarization

    What travelers say

    • Continental breakfast(9)
    • Very good(5)
    • Train station(4)
    Questions? Get answers from hotel staff and past guests. Ask a question

    113 photos of this hotel

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    Dining (16)
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    Business center/function rooms (5)
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    Bathroom (4)
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    Other (22)

    Management photos: Courtesy of the property manager

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    Hotel & grounds (10)
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    Pool/beach area (4)
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    Bathroom (3)
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    Business center/function rooms (1)
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    Other (4)
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