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The Madison Hotel

3.5 of 5 1 Convent Road, Morristown, NJ 07960-6922
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
The Madison Hotel
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The Madison Hotel
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477 reviews from our community

Traveler rating
    284
    119
    51
    13
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stanhope, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had the opportunity to stay at The Madison Hotel for a business meeting. I was very impressed with the hotel. Every staff member was wonderful and attentive, dinner was great at The Red Dog tavern and the room was very comfortable and relaxing. I will definitely go back for leisure as well as business.

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Lewes, Delaware, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed our stay. The hotel was very modern in an elegant way. We were invited by friends who have enjoyed the hotel and can't take the claim for choosing The Madison. But it was indeed a great choice as three couples celebrated a wonderful occasion. Dinner at the Parlour Cars was outstanding both as to the dishes presented and... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you and your friends for staying with us and for recommending our hotel. We are thrilled that you all enjoyed yourselves and look forward to hosting you and your friends again whenever your visit NYC or northern NJ in the future. Scott McArthur General Manager More 

Albuquerque
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Madison Hotel has a very elegant, English feel to it. The rooms are lovely as is the lobby (especially by the fireplace!) where the breakfast is served. Most recently my husband and I celebrated my birthday at the Madison Hotel...a fabulous dinner in a private dining car in the parlor cars of Rod's Steakhouse...and then dancing in the bar... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Your review is a testament to why I love this industry. What a pleasure to read about the time you have spent with us. In great times (daughter's wedding), good times (your birthday and your husbands conference) and trying times (when your home lost power). We are thrilled that we are there for you and even more thrilled that you... More 

Brimfield, MA
1 review
5 of 5 stars Reviewed 1 week ago

Arrived late at night. Desk staff was incredibly helpful and friendly. Room was impeccably clean and everything was in an excellent state of repair-nothing broken or not working properly. Continental breakfast had a fine selection of items with brand name products and very nice fruits. Nothing but good things to say about our stay. We expect to be returning to... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We truly appreciate it and are thrilled you found the staff incredibly helpful and friendly as well as the rooms impeccably clean. We look forward to having you as a guest whenever you visit northern NJ or NYC. If I... More 

Morristown, New Jersey
Top Contributor
90 reviews 90 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for business purposes, and during the week, it seems to be very popular for that. On an average weekday morning, if you go downstairs for their continental breakfast, there are few seats to be found in their rather large lobby area, because of all of the business travelers. The Madison also appears to be very... More 

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We really appreciate it. Congratulations on winning the daily raffle it is just one example of the perks included in your stay such as complimentary wifi, welcome cookies and beverage, coffee, tea, hot cocoa and flavored water available in the... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

If I could upload pics here it would tell the story. I Called housekeeping for dirty bathroom but didn't see sheets not changed and microwave looked like a dorm room. Rooms by the train are noisy. This trip was for work and a preferred hotel.

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for letting the front desk staff know about the situation with your room. I am happy to say that although unacceptable it had nothing to do with the cleanliness of the hotel room or he ability of the housekeepers. As I told you in the phone message I left you and the hand written note I sent you... More 

Chatham, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff and accommodations at the Madison Hotel were top notch. They were able to find a room for me and my son at the last minute when there was an issue with the heat at home. They let us check in a little early, called to make sure everything was okay, brought room service in a very timely manner,... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for thinking of us in your time of need. We are thrilled that we were able to accommodate you and your loved ones and happy that you enjoyed our service. It is our pleasure and we thank you for recommending us and look forward to having you as a guest again in the near future under better circumstances.... More 

bloomfield, nj
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our room was spacious and beautiful, thanks to the "Romance package". We took advantage of the exercise room and the indoor pool. The Chateaubriand dinner at Rod's Grill was delicious. Afterwards we really enjoyed the music and dancing at the bar area. A year ago our daughter's wedding was held at the Madison Hotel in the Conservatory. We loved the... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us again after you stayed with us for your daughters wedding last year. We are all thrilled to hear you love our hotel and found your room beautiful and spacious and your dinner in Rod's delicious. We look forward to having you and your daughter as guests again in the near future. Scott McArthur General... More 

Summit, NJ
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at The Madison for a wedding on NYE. The property was stunning and the interior has so many beautiful corners and details! A gem... however, the rooms and bathrooms did NOT match the experience at the Wedding Reception. I imagine this hotel prides itself in its character and so seeing that the guest bathrooms for a wedding were... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your comments. I am sorry that the public restrooms did not meet your standards and I am happy to say that we recently contacted a designer to come in and provide some ideas on improving the look of the public restrooms. I am glad you found the guestrooms, lobby and conservatory charming and stunning with beautiful corners... More 

Travelgirl7824
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Beautiful hotel with warm, luxurious charm. Comfortable room, nice complimentary continent breakfast. Two great restaurants on-site and located near Madison and Morristown, two locales with their own list of great restaurants and fun things to do. Highly recommended.

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. It was a pleasure reading that you found the hotel beautiful with luxurious charm a nice complimentary breakfast, two great restaurants all in a great location between Madison and Morristown (don't forget NYC.). Please stay with us again whenever you... More 

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Additional Information about The Madison Hotel

Address: 1 Convent Road, Morristown, NJ 07960-6922
Location: United States > New Jersey > Morris County > Morristown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Madison Hotel 3.5*
Number of rooms: 186
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Also Known As:
Madison Hotel Morristown
Hotel Style:
#1 Business Hotel in Morristown
#1 Family Hotel in Morristown
#1 Romantic Hotel in Morristown

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