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The Madison Hotel

3.5 of 5 1 Convent Road, Morristown, NJ 07960-6922
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Certificate of Excellence 2014
The Madison Hotel
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The Madison Hotel
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440 reviews from our community

Traveler rating
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    45
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Normally stay in town at Hyatt but it was sold out. Hotel is older with an older world feel. TV is from the 90's but the programming good and unlike the Hyatt there is a guide. Rooms are average size, clean and classic. Love the Keurig in the room. AC fan a bit loud. Worth the price.

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NJ
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the Madison Hotel after a birthday at Rod's the past 2 Mondays. Great place! Clean rooms. The staff was very warm and welcoming, especially the manager on duty, Rebecca. Thank you for a quick, easy, and friendly check in! Made the stay even more enjoyable!!!

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Happy Birthday and thank you for allowing us to share in your celebration. Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We really are thrilled to hear how great your experience was and appreciate the public mention of Rebecca. I will make sure she sees your comments. We... More

Westchester County, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

We arrived early and hotel called us to advise that our room was ready at 1pm. Thought that was amazing, and we were greeted by some very nice ladies at front desk. We were upgraded to a Junior Suite and had a late check out with our package. The value was incredible!! The Steak House, Rod's was delish and décor... More

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Dear Sonia and Robert we really appreciate your comments and are thrilled that you had the opportunity to experience all our Romance Package had to offer. Thank you for recognizing the front desk staff I will make sure to share your comments with the team. We are glad you had an amazing time and look forward to you staying with... More

Freehold, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived before noon for 3:00 check in and surprisingly our room was ready. We found our room on the second floor next to the elevator and shuddered knowing how noisy such a location can be. Not so at the Madison! Even with 3 weddings celebrating late into the night, we could not hear a peep. The room was spacious, king... More

Was this review helpful? Yes 2
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your review. We are thrilled we were able to check you in over four hours early in a quiet room in spite of the high occupancy and that you found the room spacious, bed and pillows comfy, the bartender and bar food exceptional and the morning brunch in the Conservatory a delight and perfection. We apologize about... More

Wharton, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I attended a friends wedding in the conservatory room the hotel has. It was a beautiful ceremony, reception and the room i stayed in was beautiful. Rebecca helped us book the reservation early on and made the experience so easy, my girlfriend and I wish we could've stayed another night!

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. I will make sure to show your comments to Rebecca and we all hope that you will stay with us again. Scott McArthur General Manager More

Boonton, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed here for a wedding. The wedding was awesome! The room was great and very clean. The bed was extremely comfortable!! Rebecca (front desk) and Carolina were the best and were extremely helpful with everything! We had a great experience!!!

Was this review helpful? Yes 2
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for taking the time to post comments about your stay on Trip Advisor. We are thrilled that you had the opportunity to experience a wedding at The Madison Hotel. Thank you for recognizing both Rebecca and Carolina and commenting that you found the bed extremely comfortable and the room clean. I will make sure I share your comments... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We have to say, every time we stay at the Madison we are made to feel at home. We enjoy everything about The Madison: Its ambience; its friendly and courteous staff; the beautiful and comfortable guest rooms; the wonderful continental breakfast with so many choices including fresh date nut bread (one of my favorites), blueberries and Greek yoghurts; its fitness... More

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We appreciate your repeated business and hope you will continue to stay with us whenever you visit NYC or northern NJ. If I can ever be of assistance please feel free to email me at smcarthur@themadisonhotel.com. Scott McArthur General Manager More

Bournemouth, United Kingdom
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for one night on business. This is a perfectly adequate 3.5 star hotel, nicely appointed bedroom, a restaurant with a good local reputation (I didn't eat there) and very pleasant staff. But it is not in Morristown, it is unsurprisingly in Madison, about 2 miles away. Not a big deal if you have a car, but inconvenient if... More

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We were happy to read you found the rooms nicely appointed and staff very pleasant. I want to clear something up for you so that if you visit in the future your are aware of all we have to offer.... More

Ottawa Hills, Ohio
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel many times over the years since 1990. Whenever I visit my hometown of Madison, NJ or New York City, I make this hotel my first stop. During my most recent visit last month, I noticed that while not much has changed over the years, it is time to make some definite improvements. The décor... More

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ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for consistently staying with us over the years we appreciate the business and your comments. Let me attempt to answer some of your concerns. The wood trim around the AC unit was designed to be removable when the HVAC units were replaced. By removing the wood piece on both sides we are able to remove the HVAC units... More

Senior Contributor
44 reviews 44 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiancee and I stayed at the Madison for two nights for the celebration of a Bat Mitzvah. The room was nicely appointed, clean, and quiet. Loved the turn-down service. Bed was comfy. Housekeeping staff was helpful and courteous. My only complaint was that the AC/heating unit in our room probably needed servicing. Although our room temperature was pleasant, the... More

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you very much for your kind words. I am glad you had the opportunity to celebrate a special occasion at our hotel and happier still that you enjoyed yourself. We truly appreciate your business and look forward to having you as a guest again whenever you visit NYC or northern NJ. Scott McArthur General Manager More

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Additional Information about The Madison Hotel

Address: 1 Convent Road, Morristown, NJ 07960-6922
Location: United States > New Jersey > Morris County > Morristown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Madison Hotel 3.5*
Number of rooms: 186
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Also Known As:
Madison Hotel Morristown

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