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The Madison Hotel

Certificate of Excellence
1 Convent Road, Morristown, NJ 07960
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The Madison Hotel
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535 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Irvine, California
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My cousin & I stayed at this hotel last week for my niece's wedding. The venue is spectacular for a wedding and very well coordinated. Our rooms were very clean and comfortable and the staff did a great job of cleaning the room. The front desk staff was very pleasant. The hotel has some very interesting features, ask about them.... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your kind words. It was a pleasure to read you found the rooms clean and comfortable and the staff very pleasant. In addition, I am glad the wedding was lovely and well coordinated. We look forward to having you as a guest again whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Richmond, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

I went here for a business trip and was pleased with pretty much everything, from my room to the on-site restaurants to the front desk staff. There was no continental breakfast but they had hot chocolate, coffee and tea stocked 24/7, in addition to a fireplace with comfy seating. When I went, there were back-to-back snowstorms and staff were helpful... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your kind words. What are thrill to read you were pleased with everything. I am sorry you were unable to partake in our complimentary continental breakfast which is available 7 days a week from 6:30AM - 10:00AM. I am sure you would have been just as pleased. We look forward to seeing you again whenever you visit... More 

Heidelberg
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Maybe I have stayed at too many Hotels in Asia and the Middle East. But 400 USD a night for a hotel without a doorman or any other kind of luggage service, without slippers, without replacement of free water bottles or Q-Tips for the 2nd night? For worn-out furnitire, especially the cabinets? There must be better choices at this price... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your comments. Based on the rate you mentioned I am assuming you upgraded to a suite and were unfortunately introduced to our state and local taxes which equal 15%. There is nothing I can do about the taxes however I can tell you we are the number 1 ranked hotel in Morristown (4 consecutive years) as well... More 

Palm Springs, CA
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Although the hotel is older, the property is well kept and has nice amenities and a friendly and helpful staff. The rooms are traditionally decorated and have wonderful bath amenities, coffee maker. Turn-down service in the evenings with ice bucket refills. Mornings offer a complimentary continental breakfast (coffee, tea, and homemade treats available in the lobby all day). If you're... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. It was a pleasure to read you found the hotel well kept with nice amenities and a friendly and helpful staff. We look forward to having you as a guest again whenever you visit NYC or northern NJ. Scott McArthur... More 

Erie, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

Charming hotel in a lovely location within walking distance of train to midtown NYC (if you are sensitive to the sound of train whistles that may not be a selling point). Excellent restaurants on site. Room decor was nice, nothing special. My room overlooked the expansive lawn and mature trees - truly a peaceful view. Room was very spacious and... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your review and your response to my private email. I did check the room and checked the light on the desk and found the two outlets in the base that I described in my email to you. Sorry, it wasn't easier to see. Thank you for your business and we look forward to having you as a... More 

Albany, New York, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Local told us about this hotel. Checked it out through website, looked very nice but price was more than we wanted to spend. Went on Priceline and got the room for 1/2 the price. More than impressed with rooms and staff and breakfast. Later on found out that the hotel is on the posh side and people cannot believe the... More 

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We appreciate your business and look forward to having you as a guest whenever you visit NYC or northern NJ. Scott McArthur General Manager More 

Phoenix, Arizona
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Madison Hotel is a nice historic hotel between Madison and Morristown NJ. They have two outstanding restaurants - Rod's and the Red Dog Tavern, which is the main reason I stay there. Other than that, I can't understand how they call themselves four star, the rooms are outdated, the bathrooms are dingy (black mold in the grout of the... More 

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for your review and kind words i.e. calling the hotel clean and nice with two outstanding restaurants as well as your continued patronage. It sounds like you have stayed with us before and I apologize for this little hiccup during your last stay with us. It will be addressed immediately and is always an ongoing process. I did... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Madison Hotel is a reminder of a more elegant age. This great hotel is not a member of any chain, which itself is unusual in this day and age. The grounds, the hotel and the rooms are way above the standard hotel chain. The restaurant is excellent. The staff are uniformly knowledgeable and helpful. But, the best of all... More 

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We all appreciate it and look forward to you staying with us again whenever you visit NYC or northern NJ. I will make sure I share your comments with Jesse, I know he will appreciate it. Scott McArthur General Manager More 

Warsaw, Poland
Level Contributor
59 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice historical property. Rooms are in a very classical style, but clean and look still ok (a bit outdated). They have good restaurants and bars on site. Breakfast is unfortunately very poor.

Was this review helpful? Yes 1
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. I am glad you found the hotel clean and well maintained with good restaurants and bars however, I am disappointed in your critique of our complimentary continental breakfast. Were you expecting something different? Did someone or something lead you to... More 

Woodland Park, Colorado, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The rooms are nice. The lobby is very cool. The staff was very pleasant. the breakfast was good. The only negative is that you can hear the trains through out the night. If you are not use to trains, it is hard to sleep.

Was this review helpful? Yes
ScottMcArthurGM, General Manager at The Madison Hotel, responded to this review

Thank you for staying with us and for taking the time to post comments about your stay on Trip Advisor. We truly appreciate it and look forward to having you as a guest again whenever you visit NYC or northern NJ. If you do return may I recommend to you and others reading your review that may be light sleepers... More 

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