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Hyatt Morristown

3.5 of 5 3 Speedwell Avenue, Morristown, NJ 07960 (Formerly Headquarters Plaza Hotel)
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Certificate of Excellence 2014
Hyatt Morristown
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Hyatt Morristown
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443 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Schaumburg, Illinois
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed here during a conference on the property. It is an older hotel that was recently remodeled. The rooms were spacious and the beds comfortable. Also, the food that was provided at the conference was delicious. I stayed on the 3rd floor which had absolutely no view except of some equipment on the roof. Which I believe to... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, I wanted to reach out to you personally to offer a sincere apology for the issues you experienced during your recent stay with us on Hyatt Morristown. I can assure you this is not the norm, and we will use your feedback as a training opportunity for our staff. Reviews such as yours help us find where our areas... More 

Nashua, New Hampshire
Top Contributor
84 reviews 84 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here a lot, as my corporate offices are located nearby. The rooms are well appointed, clean and quiet, the bathroom is good (not fabulous but good). The beds are very comfortable with lots of pillows. I have never had a problem with service in a dozen or so stays. It's close to many good restaurants in downtown Morristown,... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, Thank you so much for being a loyal customer of Hyatt Morristown. Review like yours always confirms our commitment to providing a great experience for each and every guest. We appreciate your consistent business and great feedback. Please come and see us soon. More 

Flanders, New Jersey
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 22, 2015

This was our second stay at this hotel having had two recent events in Morristown and each time was wonderful. The rooms are like an upscale NYC hotel but 1/4 of the price. We had a King and a Studio Suite and both were extremely large and immaculately clean rooms with a view. The location can't be beat with so... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello It is such a pleasure to receive a lovely note from you. It means a lot to all of us who works here. We strive to offer the best service we can to each and every guest and a feedback like yours is always a great moral booster. We appreciate your kind words and please come and visit us... More 

Potomac, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2015

Grandparents (husband and myself), adult children and, of course beautiful, grandchildren stayed at the Morristown Hyatt for a family celebration. The ENTIRE staff--from the fellows at the front door to the check-in associates--greeted us warmly and courteously. All the bedrooms are large as are the clean bathrooms. The buffet breakfasts are delicious. (I didn't eat other meals on site.) The... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Dear Shelah L We appreciate you going out of your way to share feedback about your recent stay at our hotel! Thank you for your comments with regards to our friendly & attentive employees. We will make sure they are recognized for the tremendous effort put forth to make sure you had such a memorable stay with us. We hope... More 

New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2015

This is one of my two go to hotel when I am not staying in my home. I am only 15 minutes to this hotel so it provides a really nice option when not wanted to head to New York. I was only staying a night due to construction at my home. Stay was good. I was put in a... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Dear Jaymath Thank you for providing such wonderful feedback on your recent stay with us. I am thrilled that you found the Studio suite is comfortable and meet your expectation. Our location is great, and we want our guests to feel at home during their stay. We hope to have you back for the future stay soon. More 

Lancaster, Pennsylvania
Top Contributor
136 reviews 136 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed January 20, 2015

I selected this hotel because of the location to the center of Morristown, I had canceled my reservation at the nearby Marriott because of the location; while it was more near the center of town I wish I had not changed my plans. The Hyatt property is obviously older but it had recently been remodeled. It had been updated but... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, We truly appreciate you are taking time to leave your feedback. As you might imagine, we are disappointed to find that you were not satisfied with your visit. We take great pride in the level of service we provide and are sorry to hear that you did not feel that during your experience. My sincerest apologies for smoke issue... More 

Contributor
15 reviews 15 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 18, 2015

The breakfast omlette bar was a stampede. Felt like i was in a homeless shelter waiting for food. Service is bad. There was no hot water for hours in the dead of winter. The suite we were in had exposed electrical wires on the floor. The tv was not working. The food was horrible. Truly disappointing exeperince. Find something better... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, I wanted to reach out to you personally to offer a sincere apology for the inconveniences you experienced during your recent stay with us. I can assure you this is not the norm, and we will use your feedback as a training opportunity for our staff. We take great pride in the level of service we provide and are... More 

Staten Island, New York
Top Contributor
79 reviews 79 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed here with young children over the Christmas holidays - great rooms, friendly staff, pool, restaurants and movie theatre - real treat ! Close to stores, parks, and playground . Safe and adequate parking underground free when validated Easy hotel to enjoy with cjhildren or as a business person.

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear Eatouts, Thank you for your kind comments in regards to your recent stay at Hyatt Morristown. I am so glad that you enjoyed all the hotel had to offer. I hope we are able to welcome you back soon! Happy New Year! More 

Chicago
Top Contributor
52 reviews 52 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 26, 2014

Booked it last minute and the rates were good. $149 for first room and $69 for the second room under the Hyatt Family Plan. Location is very good near Morristown Square and all its shops and restaurants. We had a special request from housekeeping, but they forgot to do it. When I followed up they came immediately and were very... More 

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear luv2skiChicago, Thank you for your kind comments about your recent stay at Hyatt Morristown! I am very glad that you enjoyed the location of the hotel. I am sorry to hear we missed your housekeeping request, but happy to hear it was resolved quickly. I will also pass on your comments about the lobby. I hope we will be... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 18, 2014

Sometimes when you stay at a nicer hotel, there are things that are either not up to par or they hit you with extra charges which are like picking at a wound. This was not the case at the Hyatt. The weekend free parking & weekend free internet were nice surprises which I wasn't expecting. The room was comfortable and... More 

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear Scaryberry, Thank you for your kind comments in regards to your recent visit to Hyatt Morristown. We pride ourselves on providing all of our guests with a great experience and fantastic service. I will be sure to share with our staff your kind comments. I am also glad to hear you enjoyed our complimentary self parking and internet. I... More 

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Additional Information about Hyatt Morristown

Address: 3 Speedwell Avenue, Morristown, NJ 07960 (Formerly Headquarters Plaza Hotel)
Phone Number:
Location: United States > New Jersey > Morris County > Morristown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Morristown 3.5*
Number of rooms: 256
Reservation Options:
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Also Known As:
Hyatt Morristown Hotel Morristown
Morristown Hyatt
Hotel Style:
#3 Romantic Hotel in Morristown
#4 Business Hotel in Morristown
#4 Family Hotel in Morristown

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