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Hyatt Morristown

3.5 of 5 3 Speedwell Avenue, Morristown, NJ 07960 (Formerly Headquarters Plaza Hotel)
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Certificate of Excellence 2014
Hyatt Morristown
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Hyatt Morristown
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441 reviews from our community

Traveler rating
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    88
    26
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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Flanders, New Jersey
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second stay at this hotel having had two recent events in Morristown and each time was wonderful. The rooms are like an upscale NYC hotel but 1/4 of the price. We had a King and a Studio Suite and both were extremely large and immaculately clean rooms with a view. The location can't be beat with so... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello It is such a pleasure to receive a lovely note from you. It means a lot to all of us who works here. We strive to offer the best service we can to each and every guest and a feedback like yours is always a great moral booster. We appreciate your kind words and please come and visit us... More 

Potomac, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Grandparents (husband and myself), adult children and, of course beautiful, grandchildren stayed at the Morristown Hyatt for a family celebration. The ENTIRE staff--from the fellows at the front door to the check-in associates--greeted us warmly and courteously. All the bedrooms are large as are the clean bathrooms. The buffet breakfasts are delicious. (I didn't eat other meals on site.) The... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Dear Shelah L We appreciate you going out of your way to share feedback about your recent stay at our hotel! Thank you for your comments with regards to our friendly & attentive employees. We will make sure they are recognized for the tremendous effort put forth to make sure you had such a memorable stay with us. We hope... More 

New York City, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is one of my two go to hotel when I am not staying in my home. I am only 15 minutes to this hotel so it provides a really nice option when not wanted to head to New York. I was only staying a night due to construction at my home. Stay was good. I was put in a... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Dear Jaymath Thank you for providing such wonderful feedback on your recent stay with us. I am thrilled that you found the Studio suite is comfortable and meet your expectation. Our location is great, and we want our guests to feel at home during their stay. We hope to have you back for the future stay soon. More 

Lancaster, Pennsylvania
Top Contributor
131 reviews 131 reviews
33 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I selected this hotel because of the location to the center of Morristown, I had canceled my reservation at the nearby Marriott because of the location; while it was more near the center of town I wish I had not changed my plans. The Hyatt property is obviously older but it had recently been remodeled. It had been updated but... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, We truly appreciate you are taking time to leave your feedback. As you might imagine, we are disappointed to find that you were not satisfied with your visit. We take great pride in the level of service we provide and are sorry to hear that you did not feel that during your experience. My sincerest apologies for smoke issue... More 

Contributor
14 reviews 14 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The breakfast omlette bar was a stampede. Felt like i was in a homeless shelter waiting for food. Service is bad. There was no hot water for hours in the dead of winter. The suite we were in had exposed electrical wires on the floor. The tv was not working. The food was horrible. Truly disappointing exeperince. Find something better... More 

Was this review helpful? Yes
Argo D, Manager at Hyatt Morristown, responded to this review

Hello, I wanted to reach out to you personally to offer a sincere apology for the inconveniences you experienced during your recent stay with us. I can assure you this is not the norm, and we will use your feedback as a training opportunity for our staff. We take great pride in the level of service we provide and are... More 

Staten Island, New York
Top Contributor
75 reviews 75 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with young children over the Christmas holidays - great rooms, friendly staff, pool, restaurants and movie theatre - real treat ! Close to stores, parks, and playground . Safe and adequate parking underground free when validated Easy hotel to enjoy with cjhildren or as a business person.

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear Eatouts, Thank you for your kind comments in regards to your recent stay at Hyatt Morristown. I am so glad that you enjoyed all the hotel had to offer. I hope we are able to welcome you back soon! Happy New Year! More 

Chicago
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Booked it last minute and the rates were good. $149 for first room and $69 for the second room under the Hyatt Family Plan. Location is very good near Morristown Square and all its shops and restaurants. We had a special request from housekeeping, but they forgot to do it. When I followed up they came immediately and were very... More 

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear luv2skiChicago, Thank you for your kind comments about your recent stay at Hyatt Morristown! I am very glad that you enjoyed the location of the hotel. I am sorry to hear we missed your housekeeping request, but happy to hear it was resolved quickly. I will also pass on your comments about the lobby. I hope we will be... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 18, 2014

Sometimes when you stay at a nicer hotel, there are things that are either not up to par or they hit you with extra charges which are like picking at a wound. This was not the case at the Hyatt. The weekend free parking & weekend free internet were nice surprises which I wasn't expecting. The room was comfortable and... More 

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear Scaryberry, Thank you for your kind comments in regards to your recent visit to Hyatt Morristown. We pride ourselves on providing all of our guests with a great experience and fantastic service. I will be sure to share with our staff your kind comments. I am also glad to hear you enjoyed our complimentary self parking and internet. I... More 

Edina, Minnesota
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 10, 2014

My husband and I stayed here for a couple nights while he was in town on business. There is parking under the hotel but we drove around for awhile in the lot trying to find the entrance to the hotel. Once we did we found a good parking spot and it was easy to enter the hotel from the lot.... More 

Was this review helpful? Yes
Amanda P, Front Office Manager at Hyatt Morristown, responded to this review

Dear MinnGirl2010, Thank you for your kind feedback in regards to your recent stay at Hyatt Morristown. We appreciate the kind comments regarding our rooms and staff members. I will be sure to share this with them. We hope to welcome you back again in the future! More 

Uppsala, Sweden
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 6, 2014

Nice, clean hotel in a very good location in Morristown. Very close to a number of restaurants and Century 21 if you are in to that type of shopping. Big and overall nice rooms, although in my room on the third floor I can sometimes hear sounds from the ball room floor. Nice restaurant in the hotel, and big gym... More 

Was this review helpful? Yes 1
Amanda P, Manager at Hyatt Morristown, responded to this review

Dear Mikael, Thank you for your feedback about our hotel. I am very glad to hear your comments about the hotel and the surrounding area. Please accept my apologies about the troubles you had with your guestroom and our response when you brought it to our attention. When we last spoke, I believed that everything was much improved with your... More 

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Additional Information about Hyatt Morristown

Address: 3 Speedwell Avenue, Morristown, NJ 07960 (Formerly Headquarters Plaza Hotel)
Phone Number:
Location: United States > New Jersey > Morris County > Morristown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Morristown 3.5*
Number of rooms: 256
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Also Known As:
Hyatt Morristown Hotel Morristown
Morristown Hyatt
Hotel Style:
#3 Romantic Hotel in Morristown
#4 Business Hotel in Morristown
#4 Family Hotel in Morristown

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