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Hyatt Morristown

Certificate of Excellence
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3 Speedwell Avenue, Morristown, NJ 07960 (Formerly Headquarters Plaza Hotel)
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Hyatt Morristown
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Hyatt Morristown
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533 Reviews from our TripAdvisor Community

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Traveler rating
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    172
    100
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    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
  • All months
    (533)
  • Mar-May only
    (153)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (102)
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Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

One of the best hotels I've ever stayed at! The breakfast was extremely good. It's very easy to get to New York. We had a good night sleep in their comfortable beds. My dad has also stayed there for business reasons and has enjoyed his stay. If you want to be in that area I would recommend but if you... More 

Was this review helpful? Yes
Breanne D, Director of Sales at Hyatt Morristown, responded to this review

Dear AlexKaySmith, Thank you so much for taking the time to write your recent review. We are glad to hear that you and your family enjoyed your recent stay with us. Please come back and see us again soon. Regards, Matt Tobin Director of Sales More 

Naples, United States
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a family reunion with my husband and kids. Great gym. Good breakfast in the lobby restaurant. The staff is VERY friendly. The concierge was very attentive and remembered our name. The host in the restaurant was also very friendly and helpful. The staff moved tables and seats to accommodate our group. highly recommend. They were also very... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Breanne D, Director of Sales at Hyatt Morristown, responded to this review

Dear Dena L, Thank you so much for choosing the Hyatt Morristown for your recent Family Reunion. Our location with over 30 restaurants, shops and bars make it an ideal location for a weekend getaway. We are thrilled to hear that you and your family enjoyed all that we have to offer. Come back and visit with us again soon!... More 

Bronx, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I was disappointed with this hotel. The people were friendly enough, but upon check-in, it was obvious that the room hade not been vacuumed. If I had to guess, I would say in a few days. Hotels usually provide sample packs of toiletries. The plastic container these samples were in was filthy. The white chair provided had a huge stain... More 

Was this review helpful? Yes 1
Breanne D, Front Office Manager at Hyatt Morristown, responded to this review

Dear CWHintheBronx, Thank you for your feedback. We strive to provide the best service and are disappointed that we did not live up to this standard during you and your family's recent stay with us. I have addressed these concerns with our housekeeping team. We hope you and your family will come back in the future and if you do,... More 

Fair Lawn, New Jersey
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is my second time at the hotel. I was pleased with the exceptional service at the Electic Grill and the Pure Bed room was great. The convenience of having a movie theater next door was good. Very happy with my stay and look forward to going back!

Was this review helpful? Yes
Breanne D, Front Office Manager at Hyatt Morristown, responded to this review

Dear eckerd1, Thank you so much for your positive feedback. We are delighted to hear that you enjoyed your stay and we look forward to welcoming you back soon. Enjoy your weekend! Sincerely, Pete Vogler Front Office Manager More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is wonderful and perfectly located. It is only steps from the town square and many different restaurants. We frequently dine in though because the food here is excellent! As with all Hyatt hotels, the quality of the beds, linens and bath products is very high. They need a new entertainment system but there's a movie theater attached to... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Breanne D, Front Office Manager at Hyatt Morristown, responded to this review

Dear 362deborahw, Thank you for the kind words. Our chef uses only the freshest ingredients for all his meals, so I'm glad you enjoyed everything. Please come back and visit us soon. Pete Vogler Front Office Manager More 

Miami
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I have travelled a lot and I have never stepped into a tub so clean that I slipped and almost hurt myself. This says two things: how clean the service is, and how unsafe a tub this shiny could be. Do not let it happen to you, test out your tub before you put a foot in.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Breanne D, Front Office Manager at Hyatt Morristown, responded to this review

Dear therobe71, Thank you for taking the time to complete your recent review. Cleanliness is something that we take very seriously, and safety is as well. We are happy to hear that enjoyed your stay with us and that no harm came to you. Please come back and visit us again soon. Sincerely, Pete Vogler Front Office Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I've been staying at the Morristown Hyatt every couple of months for the past few years for work, and on the rare occasion that work sent me to another city/property I wished the entire time that I was back @ Hyatt Morristown! I truly love this hotel. It's very well-located within the city and is only 5 blocks from the... More 

Was this review helpful? Yes
Breanne D, Director of Sales at Hyatt Morristown, responded to this review

Kimmy M, We are delighted to hear that you have enjoyed your many stays with our property. Next time you are with us, if you haven't already, please try our breakfast buffet, which is just as good as the lunch buffet. We look forward to having you back with us in the near future. Regards, Matt Tobin Director of Sales More 

Mississauga, Canada
1 review
4 of 5 stars Reviewed 1 week ago

In any type of business anywhere you go sometimes there are a few things that may go as we say, not as planned. I can tell you that the staff at the Hyatt Morristown was outstanding in handling any issue that I may have had. They were courteous and went out of their way to help me.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Breanne D, Front Office Manager at Hyatt Morristown, responded to this review

Dear Serge L, We appreciate you taking the time to let us know how we are doing, and we are glad to hear that you enjoyed your interaction with our staff. If there is anything we can do to improve for future stays, please let us know. Thank you, Pete Vogler Front Office Manager More 

Boston, Massachusetts
Level Contributor
253 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here a few times and enjoyed stay. Location good. This time, reception was poor and they need to learn to answer the phone properly. The breakfast was disgusting and it was the first time it was included in my rates..no wonder The rooms are spacious, beds comfy but rooms are tired. Bottled tap water in the rooms for $4... More 

Was this review helpful? Yes
Breanne D, Director of Sales at Hyatt Morristown, responded to this review

Dear Copperbottom, Thank you for your feedback, which helps us to better our services. We pride ourselves on providing an exceptional check in process and breakfast experience, but clearly we fell short during your visit. Please accept our apologies. I have reviewed your comments with our F&B and Front office team. Kindly contact me on your next visit. It would... More 

Morrisville, Pennsylvania
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel offers everything a traveler could ask for; concierge, valet parking, bellhops, etc. Rooms were very nice, quiet, immaculate, all ammenities, etc. Food was very good, prices were on the higher side as well as drink prices at the bar, but it was hard to beat the quality. Would recommend this Hyatt if in the area.

Was this review helpful? Yes
Breanne D, Director of Sales at Hyatt Morristown, responded to this review

Dear Swait210, Thank you for your comments. It is great to hear that you and your family enjoyed your stay and all the amenities that the Hyatt Morristown has to offer. Our pricing is comparable to other four-star hotels in the area, and we feel we provide good value given our central location and extensive facilities. I'm happy to hear... More 

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