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Ona Ogisaka Garden

Aquari 3, 03700 Denia, Spain
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Ona Ogisaka Garden
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (73)
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Leeds, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After all the bad ( and good ) things we had read and heard about this Resort, we did not quite know what to expect. We needn't have worried because everything was almost perfect. Reception was a little slow but they were busy, the Staff were friendly and helpful. We were offered a flexible half board 3 or 5 day... More 

Was this review helpful? Yes 1
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Anthony T, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We... More 

Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

I was surprised to see a few negative reviews about this hotel. There really is little one can complain about. I'd read that check-in staff became surly and unhelpful if the half-board deal for meals was rejected, but this was not the case. Staff were extremely helpful, and very nice. The rooms are well equipped and spotless clean. The little... More 

Was this review helpful? Yes
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Ethelred712, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We look... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 25, 2015

Welcoming staff & friendly, clean entrance, one thing didn't show us to our room.Gave a map & gate key, door card & directed out of hotel and park round corner nearer our apartment. Apartment clean no kettle which is being brought over. Leisure facilities good with pool,sauna,jacuzzi & gym. Short walk to beach & marina lovely area not spoilt by... More 

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Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Garymo40, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

United States
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed May 17, 2015

Management must take note of these reviews as my experience was very good. At check in they were super nice and very helpful through my stay. I was not pressured about the meal plan, it was presented and that was it. I did opt for WIFI for a week. I knew there was a fee as I called and asked,... More 

Was this review helpful? Yes 1
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear cockers2luv, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Port Macquarie, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 29, 2015 via mobile

Described as a resort this place leaves a lot to be desired. The rooms are basic indeed as is the food served in the restaurant. The staff are more concerned with themselves than the guests and really didn't display any understanding of 'service '. We lost our room key and had a really hard time getting a replacement. We needed... More 

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Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mrs Jenny F From Ona Ogisaka Garden we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal... More 

Travelers are raving about these Denia hotels

Tallinn
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed a few rainy days in Denia for short family getaway. We specifically chose the hotel for the indoor pool knowing the weather would be bad and needing something fun for our children. The price in the off season was quite low and on the hotel´s own website they had special offers to make it even less expensive. When... More 

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Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mr antonvict, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

High Wycombe, United Kingdom
Level Contributor
176 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed March 17, 2015

What I mean by that title is - if you want to have a holiday in a hotel this place is not for you. However if you need a base this is perfect. It's cheap, comfortable and the apartments are a well appointed home from home. As a cyclist they allow you to keep your bike in the room, and... More 

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Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mr Cloud_Matt, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

Level Contributor
2 reviews
1 of 5 stars Reviewed March 13, 2015

Worst Hotel i visited in my life. Awful, expensive, and very unfriendly treatment. Beach is near but the hotel is not very confortable. We were with other people that was last year and they said that it is worst now.

Was this review helpful? Yes
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear guest, I would like to reiterate my apologies if your stay was not as expected. The whole Ona Ogisaka Garden team strives daily to provide the best service and to provide maximum satisfaction to our customers. We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service.... More 

Bangor, United Kingdom
Level Contributor
159 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed February 18, 2015

When we stayed here in October 2013, I wrote my most damning review ever. The management and senior staff were appalling. There's a new team now, and they make you feel like a valued guest. Service is friendly and efficient. The resort seemed brighter and more tended. The rooms are a bit dated but I gather refurbishment is on the... More 

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Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mr Desmondperry5, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Ogisaka Garden team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 12, 2015

Excellent base for sightseeing in the region, car needed. Clean, comfortable rooms. Grounds well maintained. Good restaurants, supermarket, beach within 5mins walk. All rooms have well equipped kitchens, dining table and chairs, balconies with table and chairs overlooking swimming pool area. Would have rated this resort excellent but staff too pushy on taking half board option and very unhappy when... More 

Was this review helpful? Yes 2
OnaHotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Timetravellingcook, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis every... More 

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