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Ona Ogisaka Garden

Aquari 3, 03700 Denia, Spain
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Ona Ogisaka Garden
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291 Reviews from our TripAdvisor Community

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Burgos, España
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

Lovely place for out of season stay. Spaciousapartment with large terrace. Plenty of self-catering details - washing up kits, welcome tea & coffee cookies pack, well equiped kitchen.T.V.s in living room & bedroom handy with BBC, French, German.Italian etc. Overlooks pool and other apartments. Service is efficient but friendly. In winter there's a cosy indoor pool, jacuzzi, sauna, gym included... More 

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Helpful?
1 Thank 572trebor
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mr/Mrs, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Alicante, Spain
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 19, 2015

We struggled to get accommodation in Denia and found this one was available. We were unsure as to whether to book due to mixed reports. Reception staff - Very happy , helpful and friendly Apartment - a little dated , but large and clean and complete with all amenities Breakfast - Was fine but busy I would use again for... More 

Helpful?
Thank KatSoup
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear KatSoup, From Ona Ogisaka Garden we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal and hope... More 

West Country
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed September 28, 2015

This one ticks all the boxes. The reception staff were friendly, enthusiastic and motivated, brilliant. Our room was fantastic, two balconies a welcome pack, air con and a washing machine in a lovely modern apartment. We took the half board option which worked well for us, although at the price you might consider one of the local restaurants as an... More 

Helpful?
1 Thank speed-king
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear speed-king, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Edinburgh
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 17, 2015

staff were very helpful on arrival and took our cases to the room. Rooms are spacious clean and all have a/c, balcony is of a good size. We had dinner there on our first night, it was buffet style we were asked if we wanted a half board option which we declined as there at least 3 other good restaurants... More 

Helpful?
1 Thank rskirk
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear rskirk, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Leeds, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 17, 2015

After all the bad ( and good ) things we had read and heard about this Resort, we did not quite know what to expect. We needn't have worried because everything was almost perfect. Reception was a little slow but they were busy, the Staff were friendly and helpful. We were offered a flexible half board 3 or 5 day... More 

Helpful?
6 Thank Anthony T
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Anthony T, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We... More 

Johannesburg, South Africa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 29, 2015

I was surprised to see a few negative reviews about this hotel. There really is little one can complain about. I'd read that check-in staff became surly and unhelpful if the half-board deal for meals was rejected, but this was not the case. Staff were extremely helpful, and very nice. The rooms are well equipped and spotless clean. The little... More 

Helpful?
Thank Ethelred712
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Ethelred712, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. We look... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 25, 2015 via mobile

Welcoming staff & friendly, clean entrance, one thing didn't show us to our room.Gave a map & gate key, door card & directed out of hotel and park round corner nearer our apartment. Apartment clean no kettle which is being brought over. Leisure facilities good with pool,sauna,jacuzzi & gym. Short walk to beach & marina lovely area not spoilt by... More 

Helpful?
Thank Garymo40
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Garymo40, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

United States
Level Contributor
174 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 17, 2015

Management must take note of these reviews as my experience was very good. At check in they were super nice and very helpful through my stay. I was not pressured about the meal plan, it was presented and that was it. I did opt for WIFI for a week. I knew there was a fee as I called and asked,... More 

Helpful?
2 Thank cockers2luv
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear cockers2luv, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Ogisaka Garden even more. We look forward to welcoming you back to the hotel. Kind regards, More 

Port Macquarie, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 29, 2015 via mobile

Described as a resort this place leaves a lot to be desired. The rooms are basic indeed as is the food served in the restaurant. The staff are more concerned with themselves than the guests and really didn't display any understanding of 'service '. We lost our room key and had a really hard time getting a replacement. We needed... More 

Helpful?
Thank Jenny F
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mrs Jenny F From Ona Ogisaka Garden we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your disposal... More 

Travelers are raving about these Denia hotels

Tallinn
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed a few rainy days in Denia for short family getaway. We specifically chose the hotel for the indoor pool knowing the weather would be bad and needing something fun for our children. The price in the off season was quite low and on the hotel´s own website they had special offers to make it even less expensive. When... More 

Helpful?
Thank antonvict
Onahotels, Director de Relaciones con Clientes at Ona Ogisaka Garden, responded to this review

Dear Mr antonvict, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, More 

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