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All 33 Denia hotels

Ona Ogisaka Garden

1.0 of 5 Hotel   |   Aquari 3, 03700 Denia, Spain
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Ranked #17 of 33 hotels in Denia
A recent review
3 of 5 stars Reviewed February 25, 2014
Karen H Coventry, United Kingdom
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145 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Isle of Man
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

If you want a receptionist who speaks a reasonable amount of English( enough to tell you where the supermarket is); or an apartment with enough hangers for 2 people's clothes and draw space for any left over; or fire precautions in the apartment- like smoke or heat detector, never mind an extinguisher or fire blanket, or if you want a... More

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OnaHotels, Public Relations Manager at Ona Ogisaka Garden, responded to this review

Dear guest, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Ogisaka Garden, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the whole team... More

Coventry, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2014

we have just stayed at this lovely resort, but beware Eurotel who will try and get you to buy into their holiday club. We have been ripped off for £22.000, please, please, please, do not be conned. The resort itself is wonderful.

Was this review helpful? Yes 1
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. I would like to express my apologies if your stay was not as expected,... More

Sheffield, United Kingdom
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2014

This was our first ever holiday in Spain over the Xmas and New Year break. We spent 19 days on the resort, our first ever visit to the Costa Blanca. We were both concerned about this trip, thinking of the hell that is Benidorm being so close, but this turned out to be far from the reality. Denia, were the... More

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OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Ogisaka Garden team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We are... More

uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 12, 2014 via mobile

We stayed for a week over new year. As other reviewers have commented, the reception and check in was painfully slow with long queues and we waited over 30 minutes to get checked in. We felt pressurised to take the meal package and although we had no intention of doing so we were glad we didn't. The apartment itself was... More

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OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Ogisaka Garden, which I have noted with regret has not been to your complete liking. In regard to electrical energy expenses are a requirement that only the "Central Exchange" (Interval... More

Maidenhead, United Kingdom
2 reviews
3 of 5 stars Reviewed November 27, 2013

We stayed here in October through Interval International we drovevup from Alicante and the instructions we had from Interval were rubbish we did find it but more by luck than following instructions. Quite small reception area and quite busy when we booked in. We were self catering although did try to persuade us to have food package. Room was very... More

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OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. On the other hand, Interval and other "Central Exchange" inform to their clients the... More

Belfast, United Kingdom
Top Contributor
51 reviews 51 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 3, 2013

I have previously reviewed other Onagrup hotels and been more than happy with them and as a member of the Restotel/Eurotel timeshare plan my wife and I were keen to try out this establishment in Denia. Let me make it clear at the outset, Denia is a super spot with attractions and restaurants galore and this hotel would be an... More

Was this review helpful? Yes 1
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, I would like to reiterate my apologies if your stay was not as expected. The whole Ona Ogisaka Garden team strives daily to provide the best service and to provide maximum satisfaction to our customers. We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our service.... More

London
Top Contributor
624 reviews 624 reviews
81 hotel reviews
384 helpful votes 384 helpful votes
3 of 5 stars Reviewed October 15, 2013

It would have been a perfect score for this hotel except for the fact that the Internet availability was horrible - almost non existent - supposedly 2 codes needed per day per each of our computers. Bottom line, connections from our room didn't work. In this day & age this has to be unacceptable. That aside, the location, whilst a... More

Was this review helpful? Yes
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. In regard to WIFI, we have worked to improve our service and we have... More

Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 14, 2013

If what you want is a fairly reasonable place to stay that is close to the town, beaches etc then it is fine. I celebrated my bithday whilst here and that was the reason for the trip but I just used it as a base as the choice of restaurants in Denia itself are always going to be far better... More

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OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Ogisaka Garden team strives daily to fulfil the wishes of our guests and our ultimate reward is customer satisfaction. In regard... More

Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 12, 2013

This hotel has lots of potential but the management don’t seem to care much about it. The overall state of the facility is just terrible; pool extremely dirty and algae’s all over, fitness center equipment all rusty and dirty, common areas need refreshment, room, although we were told it had been renovated lately it did not appear as it is... More

Was this review helpful? Yes
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Ogisaka Garden, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the whole team... More

Moscow
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 9, 2013

Having initially booked this hotel for two weeks, we then changed our plans and shortened the stay to one week. We made absolutely sure that the hotel is aware of the change well in advance, informing the staff online prior to arrival and then in person once we got there. Abel, the receptionist, said it was quite OK. At checkout,... More

Was this review helpful? Yes
OnaHotels, Director de Relaciones Públicas at Ona Ogisaka Garden, responded to this review

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Ogisaka Garden. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. Best regards, More

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Additional Information about Ona Ogisaka Garden

Also Known As:
Ogisaka Garden Hotel
Ogisaka Garden Denia
Ogisaka Garden Hotel Denia
Ogisaka Garden
Address: Aquari 3, 03700 Denia, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Denia
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 33 hotels in Denia
Price Range (Based on Average Rates): $
Hotel Class:1 star — Ona Ogisaka Garden 1*
Official Description (provided by the hotel):
Apartments Ogisaka Garden Club Denia Alicante close to the Montgo Nature Reserve and only 200m away from the Marineta Beach (awarded Blue Flag status for safety and cleanliness), lies one of Denia's most charming holiday villages, Ona Ogisaka Garden. A residential complex which boasts a very beautiful landscaped garden, magnificent swimming pool, cafeteria service, restaurant, bar, private sport facilities with an indoor pool, jacuzzi, sauna and guided activities. The apartments, recently refurnished, consist of one double bedroom, dining room, complete bathroom, American style kitchen and a balcony or terrace. All of them equipped with 2 flat TVs, Air Conditioning and all you need to feel at home. ... more   less 
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