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Cliff Castle Casino Hotel

555 Middle Verde Road, Camp Verde, AZ 86322
Best prices for: 1 room 1 guest
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Cliff Castle Casino Hotel
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Cliff Castle Casino Hotel
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116 reviews from our community

Traveler rating
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    25
    31
    18
    32
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52
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars NEW

This is a motel located close to the casino and a free shuttle bus will pick you up from your room and take you to the casino. The rooms are clean but not well maintained. The walls are very thin, it took me a long time to fall asleep because I could hear the person in the next room snoring!... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next visit. More 

Prescott Valley, Arizona
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not to sure why there are so many bad reviews. We thought the place was good, the beds are comfortable. Yes it is a older hotel and the walls are a bit thin but we just ran the fan to help drown out the noise. It's not connected to the casino but that's ok because they have a free shuttle... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Christine, We appreciate you taking the time to send us your feedback regarding your stay with us. We will be certain to pass on your kind words to the management and staff. We look forward to your next stay with us; we offer several great hotel packages on our website that may be of interest to you and are a... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Was a little worried after reading reviews, but overall not a bad ecperience. Check in process was courteous and efficient. Rooms not connected to main lobby and had to drive to your room, more of a motel then a hotel in my opinion. Room was clean and a bit austere in its decor. Not the greatest of toilitries, but I... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Bill, Thank you for taking the time to send us feedback regarding your stay with us. The entire hotel team strives to deliver the best overall experience for each of our guest's and we are thrilled to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to the Camp Verde/Sedona area. More 

Mesa, Arizona
1 review
2 of 5 stars Reviewed 4 weeks ago

Pros: Inexpensive Close to Cliff Castle Casino, Out of Africa, Montezuma's Castle, and Sedona Free Breakfast Cons: Rundown "hotel" (Id consider it a motel) 2 Story- no elevator Very thin walls Stained carpet Dirty room Old outlet Toiletry Dispensers Mediocre/borderline rude staff We stayed 3 nights at this motel in January 2015. Check in was quick and easy. Front desk... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate you taking the time to send us feedback and suggestions regarding your stay. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next... More 

Gilbert, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 20, 2015

My family was put here for a 3 nights stay for a promotion from Diamond Star Resorts. We checked in late so we did not have much time to do anything about the room at that time, but the next morning we felt like we had been bitten. The floor had a bunch of stains on it and the walls... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Bret, Thank you for taking the time to send us your comments regarding your stay. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's. The majority of comments about our hotel are very positive and your experience was certainly the exception and not the rule. We can assure you that we... More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 18, 2015

We had a fun time at this place.The rate was reasonable for a Friday night at a casino location, the staff was polite, and service good. The shuttle to the casino up the hill was prompt, ran 24/7, and dropped you at the door to your room. There was coffee in the room and a complimentary breakfast buffet. There was... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate your feedback regarding your stay with us. The hotel staff and management work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We look forward to welcoming you back during your next visit to the Camp Verde / Sedona area. More 

Show Low, Arizona
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 9, 2015

A good place to stay if you are visiting the many attractions of the verde valley. It offers all the necessities, clean rooms, comfortable beds, great scenery, and a complimentary breakfast, for an affordable price. The rooms have private outside balconies. The breakfast offers hot entree like eggs and sausage as well as the usual cereal, waffles, juice, and rolls,... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay with us. The entire hotel team strives to deliver the best overall experience for each of our guest's and we are thrilled to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to the Camp Verde/Sedona area. More 

Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 27, 2014

After looking for rooms in Sedona this Hotel was reviewed well being located about 20 mins. south. The hotel isn't connected to the casino. The room was colder than it was outside, the beds were horrible and the room looked as though it hadn't been cleaned since the last use. Don't fall for the misleading greatness that is posted on... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Rob, Thank you for taking the time to send us your feedback regarding your stay. The hotel staff and management apologize that your stay was unpleasant and we can assure you that your next stay with us will exceed all of your expectations. More 

Prescott, AZ
Contributor
18 reviews 18 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 18, 2014

The hotel (which is not physically connected to the casino) is nice, but lacking in some amenities. The suite we had was spacious, with lovely beds and bedding. However, the "kitchen" was nothing more than a microwave on top of a cabinet, with a coffee maker. That was ok, as we only spent one night and took in their nice... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Sequel, Thank you for your feedback on your stay and we value your insight. The towel issue mentioned in your review has been resolved and we look forward to exceeding all of your expectations during your next stay with us. More 

Tempe, Arizona
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 3, 2014

Basically, a place to stay the night. Walls are thin, especially in bath, parking is outside room door on bottom level so, headlights shine in room, a bit dated. However, bed was comfy, room clean, shower water hot.

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Stephanie, We appreciate your compliments regarding your stay with us. The hotel management and staff work diligently to deliver the best overall hotel experience for each of our guests and we look forward to seeing you on your next visit to the Camp Verde area More 

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Additional Information about Cliff Castle Casino Hotel

Address: 555 Middle Verde Road, Camp Verde, AZ 86322
Location: United States > Arizona > Camp Verde
Price Range (Based on Average Rates): $
Number of rooms: 80
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Also Known As:
Lodge At Cliff Castle Hotel Camp Verde
Hotel At Cliff Castle
Cliff Castle Hotel
At Cliff Castle Hotel

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