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Cliff Castle Casino Hotel

Hotel website
555 Middle Verde Road, Camp Verde, AZ 86322
Best prices for: 1 room 1 guest
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Cliff Castle Casino Hotel
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Cliff Castle Casino Hotel
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118 reviews from our community

Traveler rating
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    26
    32
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    32
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Santa Fe, New Mexico
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We chose to stay a night at this hotel en route to California since Phoenix area rooms were insanely price because of spring training. We asked and were given a quiet room and had a very good experience. The hotel is clean, beds are comfortable, and service pleasant and efficient. Best part is the cost, which was comparatively reasonable. The... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

John, Thank you for taking the time to send us feedback regarding your stay with us. The entire hotel team strives to deliver the best overall experience for each of our guest's and we are thrilled to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to the Camp Verde/Sedona area. More 

Glendale, Arizona
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed a couple of nights, The rooms was clean, pretty basic, bed was comfortable. TV worked fine but the Internet was really slow, not even worth getting online. The room was also warm, even though it had ac, it wasn't blowing out really cool air, But for a place to stay and sleep it is fine. We didn't do... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Diana, We appreciate you taking the time to send us feedback on your stay. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's have an exceptional experience. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next... More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is a motel located close to the casino and a free shuttle bus will pick you up from your room and take you to the casino. The rooms are clean but not well maintained. The walls are very thin, it took me a long time to fall asleep because I could hear the person in the next room snoring!... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next visit. More 

Prescott Valley, Arizona
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 15, 2015

Not to sure why there are so many bad reviews. We thought the place was good, the beds are comfortable. Yes it is a older hotel and the walls are a bit thin but we just ran the fan to help drown out the noise. It's not connected to the casino but that's ok because they have a free shuttle... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Christine, We appreciate you taking the time to send us your feedback regarding your stay with us. We will be certain to pass on your kind words to the management and staff. We look forward to your next stay with us; we offer several great hotel packages on our website that may be of interest to you and are a... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2015

Was a little worried after reading reviews, but overall not a bad ecperience. Check in process was courteous and efficient. Rooms not connected to main lobby and had to drive to your room, more of a motel then a hotel in my opinion. Room was clean and a bit austere in its decor. Not the greatest of toilitries, but I... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Bill, Thank you for taking the time to send us feedback regarding your stay with us. The entire hotel team strives to deliver the best overall experience for each of our guest's and we are thrilled to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to the Camp Verde/Sedona area. More 

Mesa, Arizona
1 review
2 of 5 stars Reviewed January 27, 2015

Pros: Inexpensive Close to Cliff Castle Casino, Out of Africa, Montezuma's Castle, and Sedona Free Breakfast Cons: Rundown "hotel" (Id consider it a motel) 2 Story- no elevator Very thin walls Stained carpet Dirty room Old outlet Toiletry Dispensers Mediocre/borderline rude staff We stayed 3 nights at this motel in January 2015. Check in was quick and easy. Front desk... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate you taking the time to send us feedback and suggestions regarding your stay. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next... More 

Gilbert, Arizona
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 20, 2015

My family was put here for a 3 nights stay for a promotion from Diamond Star Resorts. We checked in late so we did not have much time to do anything about the room at that time, but the next morning we felt like we had been bitten. The floor had a bunch of stains on it and the walls... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Bret, Thank you for taking the time to send us your comments regarding your stay. The hotel staff and management strive to deliver the best overall hotel experience for each of our guest's. The majority of comments about our hotel are very positive and your experience was certainly the exception and not the rule. We can assure you that we... More 

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 18, 2015

We had a fun time at this place.The rate was reasonable for a Friday night at a casino location, the staff was polite, and service good. The shuttle to the casino up the hill was prompt, ran 24/7, and dropped you at the door to your room. There was coffee in the room and a complimentary breakfast buffet. There was... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate your feedback regarding your stay with us. The hotel staff and management work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We look forward to welcoming you back during your next visit to the Camp Verde / Sedona area. More 

Show Low, Arizona
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 9, 2015

A good place to stay if you are visiting the many attractions of the verde valley. It offers all the necessities, clean rooms, comfortable beds, great scenery, and a complimentary breakfast, for an affordable price. The rooms have private outside balconies. The breakfast offers hot entree like eggs and sausage as well as the usual cereal, waffles, juice, and rolls,... More 

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay with us. The entire hotel team strives to deliver the best overall experience for each of our guest's and we are thrilled to know that you enjoyed your stay. We look forward to seeing you again when your travels take you to the Camp Verde/Sedona area. More 

Scottsdale, Arizona
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 27, 2014

After looking for rooms in Sedona this Hotel was reviewed well being located about 20 mins. south. The hotel isn't connected to the casino. The room was colder than it was outside, the beds were horrible and the room looked as though it hadn't been cleaned since the last use. Don't fall for the misleading greatness that is posted on... More 

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Rob, Thank you for taking the time to send us your feedback regarding your stay. The hotel staff and management apologize that your stay was unpleasant and we can assure you that your next stay with us will exceed all of your expectations. More 

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