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Cliff Castle Casino Hotel

555 Middle Verde Road, Camp Verde, AZ 86322
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1 room 1 adult
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Cliff Castle Casino Hotel
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160 Reviews from our TripAdvisor Community

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Brackley, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

This review may be a little biased as I mention the Casino that is attached very fondly in my latest book The Healing of the Wasichu. I have travelled across Arizona from Great Britain. I have met and got to know many thousands of residents and visitors of the wonderful state. But believe me when I say that this hotel... More 

Helpful?
Thank Trishafisha
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Trisha, Thank you for the kind comments regarding your stay with us. We pride ourselves in delivering an exceptional experience for each of our guest's and we are thrilled to know that your stay was outstanding. We look forward to welcoming you back with many warm smiles. More 

Aurora, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

This stay started off great.. We checked in 1/18/16 and dealt with a very pleasant lady at the hotel desk. Our check out time was set to noon. The room was very nice as well. In the morning we realized there was a time difference from where we came from, and we "lost" an hour... So we asked the housekeeping... More 

Helpful?
1 Thank spankan
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate you taking the time to send us comments regarding your stay; thank you for your kind words about the guestroom and friendly staff as we pride ourselves on delivering an exceptional experience for each guest. We apologize for the miscommunication regarding late checkout and it was certainly not our intention to make this an unpleasant experience. We look... More 

Travelers are raving about these Camp Verde hotels

Jaco, Costa Rica
1 review
3 of 5 stars Reviewed January 6, 2016

Clean and included free breakfast. But, two story motel style hotel has no elevator, no Wi-Fi, not even Kleenex. Not even connected to casino at top of hill, although there is a shuttle or a short walk. Does have nice balcony. Easy to find right off of I-17. Seems like lacks maintenance. Recommend you go see Montezuma Castle Indian ruins.... More 

Helpful?
Thank condoincr
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We appreciate the feedback regarding your stay with us and your recommendation to visit Montezuma Castle. The hotel is continuously looking for ways to improve our guest's overall experience and we look forward to welcoming you back on your next visit. More 

Cambridge, Canada
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 1, 2016

Location on path to Jerome, Montezuma castle and lake. Spent 2 days that was enough. Casino small, walking distance or catch the shuttle up. Clean room, garden view, no mountain view. Breakfast was good, enough. stayed in room 139 next to stairs on 2nd floor. No.No. High heels and boots all night. Would choose 2nd floor next time. High on... More 

Helpful?
Thank sugarlipsinfo
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay. We appreciate your comments and please let us know when you are planning another visit and we will do our best to select a 2nd floor guestroom for you. We look forward to welcoming you back. More 

Level Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 30, 2015

Arrived in Sedona a day earlier than planned and it seemed every hotel had no vacancy. Called when I was a few minutes away and was told they had a king bed for $70.00/nite. Arrived five minutes later and all they had was a room with two queens. Yes it could be walkable to the casino, but not really. The... More 

Helpful?
Thank mel1150
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Mel, We appreciate your feedback and have forwarded the comments regarding your guestroom door to the hotel management team. We look forward to delivering an exceptional experience during your next visit. More 

Niagara Falls, Canada
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed December 28, 2015

It is the year 2015, and there simply is no excuse not to provide Wifi for guests these days. Access Points are cheap (I install them for a living) and so is Internet access, so I have zero tolerance for hotels that don't put forth an effort when cost isn't even an issue. It's a sign that they just don't... More 

Helpful?
Thank Lee G
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Lee, Thank you for taking the time to send us feedback regarding your stay with us and we apologize that your experience was less than satisfactory. Our goal is to deliver a great overall stay for each of our guest's and we can assure you that your next visit with us will exceed all of your expectations. Your comments regarding... More 

Brooksville, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 25, 2015

Play zone for kids, super nice bowling alley, great Johnny Rockets 50's dinner, buffet, steak house, bars and motel. For a small casino this place has so much to offer and everything super clean. Win and loose we had a great time here. plus RV overnight parking

Helpful?
Thank 127ric
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us feedback regarding your stay with us. The entire casino & hotel staff work diligently to deliver an exceptional experience for each of our guests and we are thrilled to know that you enjoyed your stay. We look forward to welcoming you back during your next visit to the Camp Verde /... More 

2 reviews
2 of 5 stars Reviewed November 21, 2015 via mobile

Odds are ridiculously in favor of the house. Used to be decent, but with the opening of Twin Arrows in Flagstaff, it is nearly impossible to walk away a winner. Do yourself a favor and make the drive North to have a truly much more memorable, enjoyable, and profitable time at Twin Arrows! If you're going to the casino for... More 

Helpful?
Thank Chadd B
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Chadd, We appreciate your feedback and apologize that your stay did not meet your expectations. We look forward to delivering an outstanding experience during your next visit with us. More 

Arden, NC
Level Contributor
149 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 17, 2015

My husband and I was staying very close to the casino at an RV Resort and they gave us $10 vouchers for the casino. Otherwise we may not have gone, but I"m glad we did, it was a great time. Won a few times and played on the money given to us for quite a while and still cashed out... More 

Helpful?
Thank ottostravelqueen
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Thank you for taking the time to send us comments regarding your stay with us. The hotel staff and management strive to deliver an exceptional experience for each of our guest's. We will be sure to pass on your kind remarks to the staff and management. We look forward to seeing you again during your next visit with us. More 

Seattle, Washington
2 reviews
2 of 5 stars Reviewed October 26, 2015

I bought their special package (wine-down) that include a free bottle of wine and some free money to gamble at the casino. The staff told me i will need to bring the voucher to casino to get my free wine but forgot to tell me they are only open certain hours. I wasn't able to wait till they open to... More 

Helpful?
Thank AiZuo
Sean K, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

We apologize that your visit was less than satisfactory. The hotel prides itself on delivering exceptional customer service and we can assure you that your next stay with us will exceed all of your expectations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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