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All 5 Camp Verde hotels

Cliff Castle Casino Hotel

555 Middle Verde Road, Camp Verde, AZ 86322
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Cliff Castle Casino Hotel
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Ranked #5 of 5 Hotels in Camp Verde
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101 reviews from our community

Traveler rating
    9
    23
    25
    16
    28
See reviews for
19
42
9
7
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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2 reviews
1 of 5 stars Reviewed 1 week ago

We stayed at Cliff Castle Casino Hotel for the first and last time Friday night. The room was fair at best. You won't need a wake up call because the construction right outside your sliding glass door starts at 6AM. The walls are paper thin so not only did the construction start at 6AM but the room next door turned... More

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Tucson, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I read the reviews after I booked my weekend at the Cliff Castle Hotel; I was preparing myself for the worst. I was very pleased to find a nice clean room, air conditioning working great, very quiet etc. My only criticism I have is the coffee is terrible! Don't even ask to have a coffee pot brought to your room.... More

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Ann, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed the restaurants and all of the amenities that the casino has to offer. We can assure you that your next stay with us will exceed all of your expectations. More

phoenix
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room was not as expected for the money paid and being "the hotel" if your at Cliff Castle casino which is a nice place. The room had the pool right outside which was nice but I had to fight with the patio door as the lock was all bent out of shape and I worried that someone could break in... More

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Prescott, Arizona, United States
1 review
1 of 5 stars Reviewed August 17, 2014

We were severely disappointed with our room! Our troubles began, trying to get into the room as the door latch wasn't working right and it took 4 tries just to open the door. At first it just seemed plain (no fridge, coffee pot, No room safe at a casino Hotel!) Then it just went down from there. There was a... More

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Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Brian, The hotel staff and management would like to apologize that your stay was unpleasant. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next... More

Tucson, Arizona
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2014

we recently toured the Casinos in the northerm part of the state. this was one of the stops on the"tour". i paid extra for the Wine Down Package, expecting to have a cold bottle of wine waiting in the room. when we got there the girl at the front desk handed me a brown paper bag with a couple of... More

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Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

The hotel staff and management would like to thank you for taking the time to send us your feedback regarding your stay with us. We apologize that the check in process was troubling and we are reviewing current procedures to identify where we can improve in the future. The entire staff works diligently to deliver the best overall hotel experience... More

Hampshire, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 1, 2014

We stayed here overnight as a stop off on our way back to the airport as it was midway. Great value for money. The buffet dinner and breakfast was great with loads to choose from. Wish we had more time and had found it sooner. You don't have to be a gambler to enjoy this place.

Was this review helpful? Yes
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

David, Thank you for taking the time to send us your feedback regarding your stay with us and we are thrilled that you enjoyed your stay. The hotel staff and management take great pride in delivering exceptional customer service and overall hotel experience. We look forward to exceeding all of your expectations on your next visit with us. More

Harrisburg, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 30, 2014

The hotel doesn't look like much. Especially when you go to the back to get your room. We thought that it looked trashy. And it does on the outside. Could use some work there. But the room surprise us. It was very nice, with a balcony. The beds slept well. Not fancy, but I'm not planning on living there.

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Crystal, Thank you for taking the time to send us your feedback regarding your stay with us. The hotel staff and management take great pride in delivering exceptional customer service and overall hotel experience. We have had several guest's comment how much they love our beds and even have had a few that wanted to purchase our bedding. We look... More

scottsdale arizona
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 25, 2014

We had hoped for a fun night in the casino, a good dinner, and a quiet, relaxing room. Unfortunately we were 0-3. The room looked okay at first, but once we settled in, the flaws appeared. The A/C made a racket when it was running. Obviously an old unit - probably from when the motel was first built. We had... More

Was this review helpful? Yes 3
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

The hotel staff and management would like to apologize that your stay was unpleasant. The hotel continues to upgrade the guestrooms and public spaces to ensure that each of our guest's enjoy their stay. The hotel team strives to exceed all of our guest's expectations and we look forward to delivering a great stay to you on your next visit. More

Cumming, Georgia
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 14, 2014

The hotel is NOT connected to the Casino, which was not a big deal for us; however, I think it is important for people to know that. There is a shuttle bus to take you to and from the casino. The rooms are not luxurious by any means, but functional and nice enough. The pillows are awful, so bring your... More

Was this review helpful? Yes 1
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Krisi, We appreciate you taking the time to send us your comments regarding the Cliff Castle Casino. The entire staff and management work diligently to deliver the best overall experience and we are thrilled that you enjoyed your stay. More

Glendale, Arizona
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 30, 2014

We only stayed one night and had almost everything we needed. We had really looked forward to the pool and hot tub but found both to scary to use. My husband thought they were going for a "Soup Theme" as the small pool seemed to be filled with chicken broth, but the hot tub was more like split pea soup.... More

Was this review helpful? Yes 4
Investorshm, Guest Relations Manager at Cliff Castle Casino Hotel, responded to this review

Joy, Thank you for sending us your feedback regarding your stay with us. We apologize for the issue with your neighbor and we are glad to hear that the hotel staff responded as quickly as possible. We look forward to exceeding all of your expectations during your next visit with us. More

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Additional Information about Cliff Castle Casino Hotel

Address: 555 Middle Verde Road, Camp Verde, AZ 86322
Location: United States > Arizona > Camp Verde
Price Range (Based on Average Rates): $
Number of rooms: 80
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Also Known As:
Lodge At Cliff Castle Hotel Camp Verde
Hotel At Cliff Castle
Cliff Castle Hotel
At Cliff Castle Hotel

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