I am working in Frederick and have been at this hotel for over a month. The hotel grounds are clean and well kept. The housekeeping does a great job of keeping everything looking nice in my room and in the public areas. The front desk staff are always friendly and quick to greet me with a smile as I come... More

My boyfriend and I stay at MainStay Suites in Frederick and we always have a great time. The gentleman at the front desk Raja is always very helpful. We actually asked for a different room so we could have on with a bath tub not just a shower and if the hotel wasn't booked Raja said he would be able... More

Went to this establishment for the "suite" in the name. Did not check Trip Advisor. Suite was not separate rooms, more like a studio. Staff pleasant. After checking in went to room and immediately found bedbug snuggled up to the light switch by the bed headboard. Immediately left and asked to have check-in canceled. Quickly done. Almost seemed like they... More

This place is SO GROSS... I got an infection from using the HOT TUB... I ended up calling the Frederick County Health Department and they had to shut the HOT TUB down due to being so dirty. I really want to sue this place for giving me this infection. PLEASE DONT STAY HERE, It is the MOST DISGUSITING place ever.... More

I didn't have as bad of an experience at this hotel as other reviewers. The staff was very friendly and provided cookies and newspapers in the lobby for guests. Although my room was clean, it needed a new paint job. There were many black marks on the entrance way to the suite. More

I reserved a room for myself, my wife and son for 2 nights at this hotel staying in this area for a Bat Mitzvah. We checked into the hotel Friday night. When we returned to the hotel on Saturday afternoon to get ready for the party the manager, Mr. Kaushal Shah, was running down the hallway proclaiming "You have to... More

My husband works 2 and 1/2 hours from home. I wanted to take my children (a 5 month old and a 6 year old) on a special getaway for the New Year holiday. We were checked into room 316. It was the most filthy place I have ever seen. The dust on the tv was so thick my 6 year... More

While on the outside this hotel looks adequate, I overheard employees making comments that I found disturbing concerning the cleanliness. For starters, bed bugs keep showing up in a few rooms. The rooms get treated, but you know that you can never fully get rid of bed bugs. Second, in one of the rooms, apparently a guest had gotten ketchup... More

Our experience wasn't nearly as bad as the other reviewers, but this place was a serious disappointment. The lobby and hallways were nice enough, but it went downhill quickly upon entering the rooms. The furnishings are cheap, dirty, and VERY poorly-maintained--almost everything in the room was ugly, discolored, dinged, or outright broken, and everything was highlighted by harsh white fluorescent... More